1. Osama Abdel-Tawab Abou Shady (Information Technology)
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RÉSUMÉ
Osama Abdel-Tawab Abou Shady
• Professional Diploma In Computer Systems & Applications
• From: (AUC) American University in Cairo.
• Bachelor of Commerce, Major of Accounting.
• (MCSE) & (MCDBA) Certification.
• (CCNA) Complete Certification.
• VMware Certified Associate (Data Center Virtualization).
• ITIL V3 Foundation (Information Technology Infrastructure Library).
Training Courses Now:
• CCNP (Cisco Certified Network Professional).
• PMP (Project Management Professional Certification).
Permanent Address:
El-Takhasussi / Al-Nakheel / Next to Dallah driving school / 17 Ibn Muhammad Al Afiri St.
Al-Riyadh City,
Kingdom of Saudi Arabia.
Telephone: +966 – 0545138037
Email: oas4ever@yahoo.com
aboushadyosama@gmail.com
oaboushady@yahoo.com
Personal profile:
Versatile and highly accomplished senior executive management professional offering 18 years of
experience with significant exposure to IT Management, IT Project Management and IT Service Delivery
Management. Strong business and commercial focuses and fully capable of delivering cost effective
solutions and realizing significant benefit to business, both operational and financial.
Technically astute, visionary thinker and an inspirational leader and outstanding team player, who through a
collaborative approach creates robust strategies to translate vision into achievements, demonstrates strong
analytical, problem solving and decision-making skills with a passion for work well-done together with
quality and ability to build productive partnership coupled with excellent communication skills.

2. Osama Abdel-Tawab Abou Shady (Information Technology)
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Key Skills And Core Competencies
 IT Strategic Planning and Leadership.
 IT Programme Management, IT Project Management.
 IT Service Management (ITSM).
 Stakeholder and Relationship Management.
 Operational Management and Control.
 Quality Management.
 Negotiation Management.
 Communications Management.
 Business and Functional Analysis.
 Performance Enhancement and Cost Rationalisation.
 Business Process Re-Engineering/ Improvement/Implementation.
 ERP Business Analysis experience.
 System Administrator, Network Administrator.
Computer skills
• Microsoft
o Windows (XPWin8)
o Windows Server ( 2000>2012)
o Exchange 2003-2010
o Microsoft SQL 2005-2008
o ISA 2003-TMG
o Microsoft Office( 972010)
o Microsoft Project 2010
o Microsoft Visio 2010
• Servers
o IBM blade, HP, DELL Servers.
• Storage
o EMC Storage, HP tape drive.
• Network
o Switches & Router (Cisco, 3Com)
• Backup
o Symantec Backup Exec 12.
• Visualization
Hyper-V ,VMware vSphere.
• Security
o FortiGate 100A Firewall.
o Blue Coat 510-5 Firewall.
• IP-Phone
o Nortel BCM400 Server (IP Phone System).
• Adobe
o Acrobat x.
o Photoshop 8.

3. Osama Abdel-Tawab Abou Shady (Information Technology)
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Career History and Experience
(1)
Period: From Jan 2012 up to 31 JAN.2015
Employer: Zahran Holding Co.
Position: IT Group Manager
Zahran Group:
1- Zahran Operation and Maintenance
2- Al Joudah Construction
3- Amwag
4- Zahran Travel
5- ………etc
Ref.: www.zahranholding.com
Technology Environment : Servers (IBM, HP, DELL), Network (Cisco) Storage(EMC), OS(Linux ,Windows).
Major Responsibilities:-
• Benchmark, analyze report on, and make recommendations for the improvement and growth of the
IT infrastructure and IT systems.
• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Develop and implement all IT policies and procedures, including those for architecture, security,
disaster recovery, standards, purchasing, and service provision.
• Develop requests for proposal.
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT
Systems, including servers, PCs, operating systems, hardware, software, and peripherals.
• Oversee provision of end-user services, including help desk and technical support services.
• Work with stakeholders to define business and systems requirements for new technology
implementations.
• Direct research on potential technology solutions in support of procurement efforts.
• Keep current with the latest technologies.
• Approve and oversee projects and project portfolio.
• Practice asset management for IT hardware, software, and equipment.
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and
Disciplinary actions.
• Handel the relationship between sister companies IT management.
• Administrate Servers (Domain Controller, DNS, DHCP, WSUS, Hyper-V, SQL Server 2008, Kaspersky
Anti-Virus Server, VMware vSphere) (Windows Server 2003-2008) and backup All Servers.
• Administrate EMC Storage.
• Register and Manage All Public Domains and Websites hosting.
Preparing Reports, which are:-
• Preparation of plans for the development of IT management.
• Prepare an annual budget of the Department.
• Preparation of plans for training and developing.

4. Page 4 of 6
Osama Abdel-Tawab Abou Shady (Confidential)
(2)
Period: From Jan 2009 up to Dec. 2011
Employer: Areez Arabia LTD. Co. (Thabat)
Position: IT Manager (System Administrator , Network Administrator)
Thabat is Real Estate Development Company which is related to Tal’at Mostafa Group And
AlOula Holding , owner of Nasamat EL Riyadh project.
Ref.: www.talaatmoustafa.com
www.aloula.com
www.thabat.com
Technology Environment : Servers (IBM, HP, DELL), Network (Cisco) Storage(HP), OS(Windows).
Major Responsibilities:-
• Manage staff of Network and maintenance team.
• Pc's & Notebook Maintenance.
• Give Support for Employees.
• Design (WAN,LAN) networks.
• Maintenance (LAN) network.
• Responsible for the lines of communication between branches.
• Administrate Servers (Domain Controller, DNS, DHCP, WSUS, ,Hyper-V, Kaspersky Anti-Virus
Server, Lync 2010,Exchange 2010, ISA ,TMG).
• Backup All Servers use Symantec Backup Exec 12 and HP tape drive.
• Administrate Blue Coat 510-5 Firewall.
• Administrate Nortel BCM400 Server( IP Phone System).
• Administrate Web Site use CMS (www.thabat.com).
• Develop and implement all IT policies and procedures, including those for architecture,
security, disaster recovery, standards, purchasing, and service provision.
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT
Systems, including servers, PCs, operating systems, hardware, software, and peripherals.
SAP ERP
• ERP member of Business Analysis team
• Installation SAP ERP.
• Create / Configure New Company with all parameters.
• Create: Users, Process, Session and Reports.
• Administrate and backup SAP database.
• Maintain Authority and Security Levels & Auditing.
• Tracking Errors Tools and how to solving them.
• Customize Sessions & Reports.
Preparing Reports, which are:-
• Prepare periodic reports on the performance of networks and computers.
• Prepare periodic reports of maintenance of computers.
• Prepare an annual budget of the Department.

5. Page 5 of 6
Osama Abdel-Tawab Abou Shady (Confidential)
(3)
Period : From Oct. 1997 to Dec. 2008
Employer: HEDO Group
Position : IT Manager
HEDO Group:
1- UEII ( Union Engineering for Industrial Instruments)
Consists of (5 Branches in Egypt ,Saudi and Dubai).
Agent for the largest companies hand tools and welding machines and air compressors
2- ESWECO ( Factory of welding electrodes) in Alex .
Agent for company ESAB welding wire for the manufacture of various kinds
3- IGC (Industrial Gases Company)
Consists of (7 Branches in Egypt )
Specialized in the manufacture of industrial gases and medical gases
4- EWA (Egyptian Welding Academy)
Consists of (2 Branches Cairo and Alex)
Academy supported the British Institute of International Welding granted certification in
welding and provides consultancy in the field of welding to private companies and government
5- HPC (Hedo Petroleum Consultancies) in Cairo.
To provide oil services (research soil, petroleum products help ..... etc)
Ref.: www.hedogroup.com
www.hedooverseas.com
Technology Environment : Servers (IBM, HP), Network (Cisco) Storage(HP), OS (Windows).
Major responsibilities:-
• Manage staff of Network and maintenance team.
• Put a configuration for Pc's ,Printers , Scanner and get a good offer.
• Pc's & Notebooks Maintenance.
• Design (WAN, LAN) networks.
• Maintenance (LAN) networks.
• Responsible for the lines of communication between branches.
• Administrate Internet connection.
• Administrate and backup Servers (Baan ERP, Database, Domain Controller, DNS,WINS,DHCP ,
Exchange 2003).
• Administrate FortiGate 100A.
• Manage connection with Baan ERP through VPN (FortiNET, ISA).
• Administrate database old Application and daily update all Branches database (Items, Price,
Agencies,…etc.).
• Make items reports for (items manager Dep.) which help them to compare between Baan and old
Application.
• Create Application using VB6 as solution for our business.
• Administrate Web Site and E-mails Servers (hedogroup.com and uegonline.com).

6. Page 6 of 6
Osama Abdel-Tawab Abou Shady (Confidential)
BAAN ERP
• ERP Business Analyst.
• Installation BAAN ERP.
• Create / Configure New Company with all parameters.
• Create: Users, Process, Session and Reports.
• Administrate and backup Baan database (MS SQL 2000).
• Maintain Authority and Security Levels & Auditing.
• Tracking Errors Tools and how to solving them.
• Customize Sessions & Reports (Crystal Reports Tool).
Preparing Reports, which are:-
• Prepare periodic reports on the performance of networks and computers.
• Prepare periodic reports to assess the performance of individuals in the Department.
• Preparation of plans for training and developing.
• Preparation of plans for the development of IT management.
• Prepare an annual budget of the Department.
• Handel the relationship between sister companies IT management.
Miscellaneous Information
 In house training:-
• Time management.
• Reporting.
• Budgeting control for (IT Management).
• Stress Time Management.
• Teamwork Management.
 Languages:
* Arabic : Mother tongue
* English : V. Good
 Personal data:
Date of Birth : March, 9, 1972
Place of Birth : Saudi Arabia / Al-Riyadh
Nationality : Egyptian
Marital Status : Single
Religion : Muslim.
Passport No. : A2957350.
Job Title In Iqama : System Analysis (ability transfer sponsor).
References will be available upon request