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What’s E-Commerce Take?

 Eric S Johnson, Internews (dot-GOV, GIPI)
                johnson@internews.tv

        Kigali COMESA ICT Forum
            2 September 2004
Why e-commerce?
• Consumer benefits
  – More competition drives down prices
  – Wider selection
  – Convenience (less travel)
• Business benefits
  – New market opportunities (global reach)
  – Increased transaction efficiency (faster, more
    automated)
• Government benefits
  – Happier consumers and businesses
  – More trade means more (income tax) revenue
E-commerce prerequisites
1. Wired buyers & sellers
2. E-payment systems
3. Legal bases
4. Delivery mechanisms
1. Wired buyers & sellers
•   Low-cost telecommunications services
•   Greater access to computers
•   Easy access to domain names
•   Multilanguage standards make it easier for
    e-commerce in local language
2. E-payment systems
• E-payment mechanisms
  – Electronic funds transfer
  – Wider adoption of credit cards
  – Local “payment mechanism middlemen”
  – Taxation benefits?
• Buyers’ confidence in the system
  – Cybersecurity
  – Privacy
  – Encryption
3. Legal bases
• Define online “signature” as equivalent to
  an offline one
• Recognise electronic documents as valid
  in legal proceedings
• Carriers’ liability exemption
• UNCITRAL model
• Public Key Infrastructure
4. Delivery mechanisms
• Delivery of goods or services
  – Online: minimal or no content control
  – Offline: reliable parcel delivery
E-commerce is hard!
• Many prerequisites
• Productivity driver
• E-government is in many ways just a
  subset of e-commerce
• Many other complications, e.g.
  – Jurisdiction
  – IPR
  – Dispute resolution
Conclusions
• Change is unavoidable
• Most e-commerce prerequisites follow from
  making the right domestic policy decisions
  – Get policy right
  – Telecom/internet build-out follows
• Avoid undue restrictions on internet
  – Content control
  – Voice revenue support understandable but harmful
• Government can lead by implementing e-gov
  – Develops the market
  – Leads to better government
Further resources
•   GIPI at www.internetpolicy.net
•   GBDE at www.gbde.org
•   UNCITRAL at www.uncitral.org
•   ABA at www.abanet.org/buslaw/cyber
•   EU at europa.eu.int/ISPO/ecommerce

And many more.

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A realistic look at e commerce

  • 1. What’s E-Commerce Take? Eric S Johnson, Internews (dot-GOV, GIPI) johnson@internews.tv Kigali COMESA ICT Forum 2 September 2004
  • 2. Why e-commerce? • Consumer benefits – More competition drives down prices – Wider selection – Convenience (less travel) • Business benefits – New market opportunities (global reach) – Increased transaction efficiency (faster, more automated) • Government benefits – Happier consumers and businesses – More trade means more (income tax) revenue
  • 3. E-commerce prerequisites 1. Wired buyers & sellers 2. E-payment systems 3. Legal bases 4. Delivery mechanisms
  • 4. 1. Wired buyers & sellers • Low-cost telecommunications services • Greater access to computers • Easy access to domain names • Multilanguage standards make it easier for e-commerce in local language
  • 5. 2. E-payment systems • E-payment mechanisms – Electronic funds transfer – Wider adoption of credit cards – Local “payment mechanism middlemen” – Taxation benefits? • Buyers’ confidence in the system – Cybersecurity – Privacy – Encryption
  • 6. 3. Legal bases • Define online “signature” as equivalent to an offline one • Recognise electronic documents as valid in legal proceedings • Carriers’ liability exemption • UNCITRAL model • Public Key Infrastructure
  • 7. 4. Delivery mechanisms • Delivery of goods or services – Online: minimal or no content control – Offline: reliable parcel delivery
  • 8. E-commerce is hard! • Many prerequisites • Productivity driver • E-government is in many ways just a subset of e-commerce • Many other complications, e.g. – Jurisdiction – IPR – Dispute resolution
  • 9. Conclusions • Change is unavoidable • Most e-commerce prerequisites follow from making the right domestic policy decisions – Get policy right – Telecom/internet build-out follows • Avoid undue restrictions on internet – Content control – Voice revenue support understandable but harmful • Government can lead by implementing e-gov – Develops the market – Leads to better government
  • 10. Further resources • GIPI at www.internetpolicy.net • GBDE at www.gbde.org • UNCITRAL at www.uncitral.org • ABA at www.abanet.org/buslaw/cyber • EU at europa.eu.int/ISPO/ecommerce And many more.