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Brought to you by:
Meet Justin Gray
CEO & Co-Founder of LeadMD
@ J gr aymatter
2017 Trend #1
General Confusion Over How to Implement ABM
# M O N S T E R Y E A R
# M O N S T E R Y E A R
# M O N S T E R Y E A R
# M O N S T E R Y E A R
Purchase Process
DATABASE
Target Market Research
Data Sources
INSIGHTS
Account Intelligence
CONTENT
ABM Content
Technology
EXECUTION MEASUREMENT
CRM
MARKETING AUTOMATION
ORCHESTRATION
Targeted Ads
PR & Thought
Leadership
Personalization
Playbooks
Coverage
Intelligent Routing
LeadMD Account Based Model
Account Profiles Messaging
Buyer Personas
Account Plans
Standardization &
Hygiene
Nurture
Buyer Journey Mapping
Engagement
Penetration
Target Account Pipeline
Target Account ValueRevenue Modeling
Offers
# M O N S T E R Y E A R
Step 1: Start Simple by
Getting to Know Your
Accounts
Elements of Target Accounts
# M O N S T E R Y E A R
Keep it Simple
Step 2: Gather
Insights & Planning
# M O N S T E R Y E A R
Use a Repeatable Framework
Step 3: Create a
Compelling Sales
Offer
High-Value, First-Meeting Plays
With a limited number of accounts,
sales needs first-meeting plays that
allow them to:
1. Capture enough interest to
encourage a meeting
2. Drive enough value so the
prospect wants to learn more
Sales Offer
www.leadmd.com/marketing-maturity-inspection
Step 4: Execute Through
Orchestrated Playbooks
THE W’s
Map the Account Teams
WHO
Conduct Research & Value Mining
WHAT
Distribute the Messaging
WHEN /
WHERE
Create Threaded Alignment
WHAMMY!
Step 5: Measure Results
That Matter
Key ABM Metrics
 Account Penetration
 Results in 2 to 6 Months Depending on Cycle
Meet Jon Miller
C E O & C o - F o u n d e r a t E n g a g i o
@ jonmiller
2017 Trend #2
Sales & Marketing Alignment and
Proving ROI In ABM
# M O N S T E R Y E A R
# M O N S T E R Y E A R
Don’t count the
people you
reach
reach the people
that count.
-David Ogilvy
# M O N S T E R Y E A R
Time is
Money.
# M O N S T E R Y E A R
Account Based Metrics are Account Based
2002 2017
# M O N S T E R Y E A R
Marketing Qualified Accounts (MQAs)
• 30 mins of engagement
from Marketing (at least 2
people), OR..
• 15 mins of engagement
from Marketing
Executives, or
• “Act Nows”
# M O N S T E R Y E A R
Leading Indicators to Revenue
You can’t wait a year to see
results [in ABM].
– Megan Heuer, SiriusDecisions
82% of B2Bs named
revenue as one metric
that was shared between
marketing and sales.
– Harvard Business Revenue
# M O N S T E R Y E A R
Account Journey Tracking
• Define the Account Funnel
• Track Movement
• Measure the 4 V’s
• Volume
• Conversion
• Velocity
• Value
Quantifiable ways of showing results
through a potentially long sales process.
# M O N S T E R Y E A R
ROI at All Stages of the Funnel
MQA
Aware
NoEngagement
Opp
Customer Renewal
# M O N S T E R Y E A R
Perhaps the most common question
marketers ask is,
“Did this program deliver results?”
# M O N S T E R Y E A R
Account Based Attribution
• First Touch
• Last Touch
• Equal Weight
• Position Based
• Time Decay
# M O N S T E R Y E A R
Type Metric Description
Accounts Relationship Am I creating and
deepening relationships
with my target
accounts?
Journeys Outcomes How do accounts move
through their buying
journeys towards the
outcomes (pipeline,
revenue) we care
about?
Programs ROI What is the marketing
return on investment
(ROI) on my programs?
ABM Metrics Summary
Meet Todd McCormick
C h i e f R e v e n u e O f f i c e r a t T e r m i n u s
@ TMc C ormic k2011
# M O N S T E R Y E A R
2017 Trend #3
Increased push for quality over quantity
# M O N S T E R Y E A R
# M O N S T E R Y E A R
Target best-
fit accounts
Engage more
stakeholders
Accelerate
marketing &
sales pipeline
Easiest & Fastest
way to do ABM at
scale
# M O N S T E R Y E A R
81% of B2B Marketers are currently practicing
ABM.
# M O N S T E R Y E A R
ABM engages entire Buying Center
# M O N S T E R Y E A R
The point of ABM for B2B
marketing is to get laser-
focused on best-fit accounts
#FlipMyFunnel model
for ABM
# M O N S T E R Y E A R
QUALITY
QUANTITY
To do ABM the r ight w ay, les s is mor e.
# M O N S T E R Y E A R
FIT
INTENT
ENGAGEMENT
The Formula for Data-
Driven ABM Success
# M O N S T E R Y E A R
Execute:
Fit + Intent
+
Engagemen
t FIT
INTENT
ENGAGEMENT
# M O N S T E R Y E A R
Account Name ICP Fit Score Intent Score Engagement Target Tier
Company name 99 95 HIGH 1
Company name 90 70 MEDIUM 1
Company name 90 95 LOW 2
Company name 85 100 NONE 2
Company name 25 0 HIGH —
S I Z E T E R R I T O RY / G E OA C C O U N T F O R :
Target Account Selection
# M O N S T E R Y E A R
1. Intent 2. Engagement 3. Fit
Net New Existing
AlertAssign
Net New Existing
AlertAssign
FIT FIT
Net New Existing
AlertAssign
We Let Data Drive What We Work On
# M O N S T E R Y E A R
Area of Focus Improvement
Demo to Interest Conversion Rate +84%
Interest to Win Ratio +62%
Average Deal Size +20%
Sales Cycle -33%
Accounts / SDR 500 → 125
Improvement with ABM 2.0
# M O N S T E R Y E A R
Tweet the Monsters:
@Terminus @LeadMD @Engagio
Terminus will send you a copy of
Account-Based Marketing for
Dummies
# M O N S T E R Y E A R
Final Predictions
• Increased ABM adoption will cause a re-alignment of talent forming small
multidisciplinary teams who are laser focused on target customer lifecycles.
• In 2018 the MQA will replace the MQL.
• Quality > Quantity
• Engagement is the new form fill
Brought to you by:
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A Monster Year: Preparing for Next Year's ABM Trends, Now

  • 2. Meet Justin Gray CEO & Co-Founder of LeadMD @ J gr aymatter
  • 3. 2017 Trend #1 General Confusion Over How to Implement ABM # M O N S T E R Y E A R
  • 4. # M O N S T E R Y E A R
  • 5. # M O N S T E R Y E A R
  • 6. # M O N S T E R Y E A R Purchase Process DATABASE Target Market Research Data Sources INSIGHTS Account Intelligence CONTENT ABM Content Technology EXECUTION MEASUREMENT CRM MARKETING AUTOMATION ORCHESTRATION Targeted Ads PR & Thought Leadership Personalization Playbooks Coverage Intelligent Routing LeadMD Account Based Model Account Profiles Messaging Buyer Personas Account Plans Standardization & Hygiene Nurture Buyer Journey Mapping Engagement Penetration Target Account Pipeline Target Account ValueRevenue Modeling Offers
  • 7. # M O N S T E R Y E A R
  • 8. Step 1: Start Simple by Getting to Know Your Accounts
  • 10. # M O N S T E R Y E A R Keep it Simple
  • 12. # M O N S T E R Y E A R Use a Repeatable Framework
  • 13. Step 3: Create a Compelling Sales Offer
  • 14. High-Value, First-Meeting Plays With a limited number of accounts, sales needs first-meeting plays that allow them to: 1. Capture enough interest to encourage a meeting 2. Drive enough value so the prospect wants to learn more
  • 16. Step 4: Execute Through Orchestrated Playbooks
  • 18. Map the Account Teams WHO
  • 19. Conduct Research & Value Mining WHAT
  • 22. Step 5: Measure Results That Matter
  • 23. Key ABM Metrics  Account Penetration  Results in 2 to 6 Months Depending on Cycle
  • 24. Meet Jon Miller C E O & C o - F o u n d e r a t E n g a g i o @ jonmiller
  • 25. 2017 Trend #2 Sales & Marketing Alignment and Proving ROI In ABM # M O N S T E R Y E A R
  • 26. # M O N S T E R Y E A R Don’t count the people you reach reach the people that count. -David Ogilvy
  • 27. # M O N S T E R Y E A R Time is Money.
  • 28. # M O N S T E R Y E A R Account Based Metrics are Account Based 2002 2017
  • 29. # M O N S T E R Y E A R Marketing Qualified Accounts (MQAs) • 30 mins of engagement from Marketing (at least 2 people), OR.. • 15 mins of engagement from Marketing Executives, or • “Act Nows”
  • 30. # M O N S T E R Y E A R Leading Indicators to Revenue You can’t wait a year to see results [in ABM]. – Megan Heuer, SiriusDecisions 82% of B2Bs named revenue as one metric that was shared between marketing and sales. – Harvard Business Revenue
  • 31. # M O N S T E R Y E A R Account Journey Tracking • Define the Account Funnel • Track Movement • Measure the 4 V’s • Volume • Conversion • Velocity • Value Quantifiable ways of showing results through a potentially long sales process.
  • 32. # M O N S T E R Y E A R ROI at All Stages of the Funnel MQA Aware NoEngagement Opp Customer Renewal
  • 33. # M O N S T E R Y E A R Perhaps the most common question marketers ask is, “Did this program deliver results?”
  • 34. # M O N S T E R Y E A R Account Based Attribution • First Touch • Last Touch • Equal Weight • Position Based • Time Decay
  • 35. # M O N S T E R Y E A R Type Metric Description Accounts Relationship Am I creating and deepening relationships with my target accounts? Journeys Outcomes How do accounts move through their buying journeys towards the outcomes (pipeline, revenue) we care about? Programs ROI What is the marketing return on investment (ROI) on my programs? ABM Metrics Summary
  • 36. Meet Todd McCormick C h i e f R e v e n u e O f f i c e r a t T e r m i n u s @ TMc C ormic k2011
  • 37. # M O N S T E R Y E A R 2017 Trend #3 Increased push for quality over quantity # M O N S T E R Y E A R
  • 38. # M O N S T E R Y E A R Target best- fit accounts Engage more stakeholders Accelerate marketing & sales pipeline Easiest & Fastest way to do ABM at scale
  • 39. # M O N S T E R Y E A R 81% of B2B Marketers are currently practicing ABM.
  • 40. # M O N S T E R Y E A R ABM engages entire Buying Center
  • 41. # M O N S T E R Y E A R The point of ABM for B2B marketing is to get laser- focused on best-fit accounts #FlipMyFunnel model for ABM
  • 42. # M O N S T E R Y E A R QUALITY QUANTITY To do ABM the r ight w ay, les s is mor e.
  • 43. # M O N S T E R Y E A R FIT INTENT ENGAGEMENT The Formula for Data- Driven ABM Success
  • 44. # M O N S T E R Y E A R Execute: Fit + Intent + Engagemen t FIT INTENT ENGAGEMENT
  • 45. # M O N S T E R Y E A R Account Name ICP Fit Score Intent Score Engagement Target Tier Company name 99 95 HIGH 1 Company name 90 70 MEDIUM 1 Company name 90 95 LOW 2 Company name 85 100 NONE 2 Company name 25 0 HIGH — S I Z E T E R R I T O RY / G E OA C C O U N T F O R : Target Account Selection
  • 46. # M O N S T E R Y E A R 1. Intent 2. Engagement 3. Fit Net New Existing AlertAssign Net New Existing AlertAssign FIT FIT Net New Existing AlertAssign We Let Data Drive What We Work On
  • 47. # M O N S T E R Y E A R Area of Focus Improvement Demo to Interest Conversion Rate +84% Interest to Win Ratio +62% Average Deal Size +20% Sales Cycle -33% Accounts / SDR 500 → 125 Improvement with ABM 2.0
  • 48. # M O N S T E R Y E A R Tweet the Monsters: @Terminus @LeadMD @Engagio Terminus will send you a copy of Account-Based Marketing for Dummies
  • 49. # M O N S T E R Y E A R Final Predictions • Increased ABM adoption will cause a re-alignment of talent forming small multidisciplinary teams who are laser focused on target customer lifecycles. • In 2018 the MQA will replace the MQL. • Quality > Quantity • Engagement is the new form fill
  • 50. Brought to you by: You’ve been awesome!!

Editor's Notes

  1. Color the inner circles in Label the Account Personas as such Surrounded by a buying committee Do you have the entire icp in your database? 55% coverage 100 % What’s an ideal buyer persona What’s the differences in Two dimensions, the individual, who they are, what level they are at, what their role is, the distance from purchasing power How much autonomy to make that decision, if they have to bring in that many people. it, the distance in buying power? Doesn’t align to industry The person and their distance to purchasing power
  2. This slide needs work