Pantaloon Retail (India) Limited is India's leading retailer operating multiple retail formats across value and lifestyle segments. It operates over 10 million square feet of retail space across over 1000 stores in 61 cities. The company's major retail chains include Pantaloons, Big Bazaar, Food Bazaar, and Central. Pantaloon Retail is part of the Future Group, which aims to deliver products and services to every Indian consumer. Future Group has expanded to include various retail formats and over 30,000 employees across India.
CUSTOMER BUYING BEHAVIOUR AT PANTALOONSSrihari Reddy
Customer Buying Behavior is the study of individuals and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. Customer behavior is increasingly a part of strategic planning for the future investment and growth of any industry. Retail industry or precisely to say apparel industry is no exception.
CUSTOMER BUYING BEHAVIOUR AT PANTALOONSSrihari Reddy
Customer Buying Behavior is the study of individuals and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society. Customer behavior is increasingly a part of strategic planning for the future investment and growth of any industry. Retail industry or precisely to say apparel industry is no exception.
MRE has scaled new heights in the field of development and manufacturing of Electronic products in the field of Power supply and Safety.
MRE is a leading manufacturer of Power Supplies since 1974
MRE is a high - tech enterprises that specialize in the development and manufacturing of Electronic products in the field of Power supply and Safety.
This year marks MRE's successful completion of 40 years in field of manufacturing with a bouquet of over 100 products to offer to our esteemed clients. We strictly implement & follow the operation guidelines of `Leading Technology, Reliable Quality, Satisfactory Service and Customer First'.
When we think about refreshment, the first thing that comes to our mind is coffee or tea. Most people prefer coffee and most prefer tea and these two drinks have become a part of a human being’s life.
Here we (I) have concentrated on coffee which is considered as a traditional drinks especially in south India. People here start their everyday life with a cup of coffee. Not only in south India but in all parts of the world people are so dependent and addicted to coffee that it acts as a daily schedule to every body every where. But this coffee is not grown in all parts of the world but is grown in very few places with right kind or weather, atmosphere and most important of all, the soil of that region.
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The sugar industry occupies a major portion in the (organization) industries of India. The sugar industries have rank second next to cotton and textile industries. The sugar industry started since 1830. China is the first producer of sugar in the world. It provides highest direct employment opportunities.
The sugar industry is one of the important Ago-based industry of the country India is the fourth major sugar production in the world. The first three is Russia, Brazil and Cuba. Sugar industry provides direct employment to nearly 3lakh persons this industry supports about 25 million agriculturists. It pay’s both to the central government and the state government about Rs.350 crores by way of different taxes. The capital employed in the industry is of the order of Rs.780 crores. There are about 414 mills producing sugar, which are spread all over the country.
When we think about refreshment, the first thing that comes to our mind is coffee or tea. Most people prefer coffee and most prefer tea and these two drinks have become a part of a human being’s life.
Here we (I) have concentrated on coffee which is considered as a traditional drinks especially in south India. People here start their everyday life with a cup of coffee. Not only in south India but in all parts of the world people are so dependent and addicted to coffee that it acts as a daily schedule to every body every where. But this coffee is not grown in all parts of the world but is grown in very few places with right kind or weather, atmosphere and most important of all, the soil of that region. It is usually grown in hill stations with adequate amount of rainfall and such places which are high above sea level. Therefore in India, Karnataka is such a place, especially South Karnataka which produces the highest amount of coffee in whole India. Most parts of Karnataka such as Chikmagalur district and many parts in Hassan District, and also Coorg.
A Study on Sugar Industry at Chamundeshwari SugarProjects Kart
The discovery of sugarcane from which sugar was produced had been known since thousands of years. It is thought to have originated in New Guinea, and was spread along routes to Southeast Asia and India. The process known for creation of sugar, by pressing out the juice and then boiling it into crystals, was developed in India around 500 BC.
Its cultivation was not introduced into Europe until the middle-ages, when it was brought to Spain by Arabs to thrive in a most favorable climate.
Study on Inventory Management at Reid & Taylor (India) LtdProjects Kart
Inventory is a list of goods and materials, or those goods and materials themselves, held available in stock by a business. Inventory management is primarily about specifying the size and placement of stocked goods. Inventory management is required at different locations within a facility or within multiple locations of a supply network to protect the regular and planned course of production against the random disturbance of running out of materials or goods. The scope of inventory management also concerns the fine lines between replenishment lead time, carrying costs of inventory, asset management, inventory forecasting, inventory valuation, inventory visibility, future inventory price forecasting, physical inventory, available physical space for inventory, quality management, replenishment, returns and defective goods and demand forecasting.
Study on Working Capital Management at PNBProjects Kart
The prime objective of any business is to maximize the value of the company and to maximize the wealth of its shareholders. Working capital management has its own role to play in attaining this goal. Working capital is the funds required for day to day working in a business concern. The working capital management involves deciding upon the amount and composition of current assets and how to finance those assets. There should be a proper trade off between risk and profitability in each decision relating to it. This project work has been undertaken to know the procedures involved in the working capital management in PUNJAB NATIONAL BANK. An attempt is made to study the factors contributing towards working capital and the sources on which the company is depending for funds. The research study was also conducted to derive working capital ratios, to know the performance and efficiency of working capital management and to know the kind of policy adopted in this part of the management. For analyzing the factors and conditions influencing working capital tables and graphs were drawn based on the study. pubjab national bank mba project, summer internship 2017, project reprot, punjab national bank pdf, risk, project report pdf, project report, customer satisfaction in punjab national bank
Study on Mutual Fund is the Better Investment PlanProjects Kart
Mutual funds have become a hot favorite of millions of people all over the world. The driving force of mutual fund is the ‘safety of the principal’ guaranteed, plus the added advantage of capital appreciation together with the income earned in the form of interest or dividend. People prefer Mutual Funds to bank deposits, life insurance and even bond because with a little money, they can get into the investment game. One can own string blue chips like ITC, TISCO, Reliance etc., through mutual funds. Thus, mutual funds act as a gateway to enter into big companies hitherto inaccessible to an ordinary investor with his small investment.
Study on Store Environment and Merchandising Mix at Big BazaarProjects Kart
Retailing consists of those business activities involved in the sale of goods and services to consumers for their personal, family, or household use. Retailing comprises of four elements customer orientation, coordinated effort, value-driven, and goal orientation. The word "Retail" originates from a French-Italian word. Retailer-someone who cuts off or sheds a small piece from something. Retailing is the set of activities that markets products or services to final consumers for their own personal or household use. It does this by organizing their availability on a relatively large scale and supplying them to customers on a relatively small scale. Retailer is a Person or Agent or Agency or Company or Organization who is instrumental in reaching the Goods or Merchandise or Services to the End User or Ultimate Consumer.
Initial Public Offers and Due DiligenceProjects Kart
This report, as the Title “Initial Public Offers and Due Diligence: The Role of a Investment Banker”, is an attempt to bring forth the importance of the process of Due Diligence and the significance of the vital role played by the Investment Banker in managing the issue of an Initial Public Offer (IPO).
When a Company issues an IPO, it means it is going public. The issue of an IPO introduces a great degree of transparency in a Company‟s operations. All the relevant and updated information pertaining to the company is laid down before the investors so that they may make an investment decision. Again, there are set procedures, rules, regulations and laws to be followed in laying down this information before the investors. A document called the Prospectus‟ must be prepared. The Prospectus captures all the necessary information that is to be made available to the investors. Apart from the Prospectus, there are various other company documents that need to be verified and summarized in order to present them before the investors.
Influence of ADR on Underlying Stock PricesProjects Kart
Globalization has opened the door for the investors to avail various investment avenues across the globe. American Depository Receipt (ADR) is one such opportunity to the investing community. The ADR is a proxy for the Indian shares to enable them to be traded in the American stock exchanges. Various studies conducted on Depository Receipts (DRs) have shown that the trading on the DR sin the foreign market has its influence in the home country’s stock in terms of price, volatility and volume. This interested me and this project is concerned about studying “Whether the price fluctuations of ADR affect the corresponding Indian share prices?”
After the liberalization of the economy in 1991, the corporatist started sourcing their capital from both domestic and foreign markets. The Indian shares cannot be directly listed in the American stock exchanges. ADRs have been very helpful in this purpose. So a custodian bank receives the shares as deposit and issues receipt to the market. These receipts are issued in appropriate ratio to the shares deposited with the depository. The market players in the stock exchanges trade these receipts.
Impact of ERP on Organizational Functions in Retail SectorProjects Kart
The business environment has changed more in the last five years than it did in the previous five decades. Winning in today’s business climate requires more than just providing high-quality, low-cost products to customers, when and how the customers want them. The ability to respond to new customer needs and seize market opportunities as they arise, without compromising on the profitability of the firm is critical for the success of any organization. Competitive pressures frequently force manufacturers to decrease prices in spite of the fact that their internal costs continue to rise. Enterprises are continuously striving to improve themselves in the areas of quality, time to market, customer satisfaction, performance and profitability. Making informed business decisions in this manner would enable organizations to accomplish their business growth and at the same time enable them to utilize the information to competitive advantage. To make it possible for the companies to execute this vision, there is a need for an infrastructure that will provide information across all functions and locations within the organization and this is the Enterprise Resource Planning (ERP) solution available in the market today.
The Impact of Creativity and Wow Factor in AdvertisingProjects Kart
The approach used in this report is a case study approach. It essentially deals with two aspects; creativity and WOW factor. These two terms have been defined and the impact they have in advertising has been studied. The objectives of doing such a study were to understand creativity, to define it and to find factors that elicit a WOW response from viewers.
Impact of Advertisements on Investors at HDFC Standard Life InsuranceProjects Kart
This project is managing study on “Impact of advertisement on Investors – A case study in HDFC Standard Life Insurance” The scope of study is regarding the advertisements and therefore the presence of HDFC SLIC with relation to in door advertisements and their advertisements & their effectiveness & out door advertisements, however the folks wish to watch them. to understand the notice within the public like better to watch the ads and medium.
Impact of Advertising on Customers in Tata MotorsProjects Kart
The consumer durable market in India has been very competitive in the recent years, with opening up of market for international players due to liberalization; the domestic players are facing a tough competition. So it‟s time for domestic companies to frame new strategies for their production and marketing activities. An evaluation of the effectiveness of the past activities of a company will enable the company in framing these new strategies. Such an effort has been made through this market research to know the http://www.projectskart.com/ on Customers in TATA MOTORS (A case study in AUTO MATRIX, HASSAN).
Recruitment and Selection at Aviva Life InsuranceProjects Kart
The MBA project titled “RECRUITMENT AND SELECTION” Undertaken in AVIVA life insurance.
AVIVA is a UK based insurance group. It has a long history dating back to 1834 and has a joint venture with DABUR groups. Aviva holds a 26 per cent stake in the joint venture and the Dabur group holds the balance 74 per cent share.
It is one of the leading providers of life and pensions products to Europe and has substantial businesses elsewhere around the world.
The project report is about recruitment and selection process that‟s an important part of any organization. Which is considered as a necessary asset of a company? In fact, recruitment and selection gives a home ground to the organization acumen that is needed for proper functioning of the organization.
Financial Freedom through Reverse MortgageProjects Kart
The world population structure shows that population worldwide is ageing owing to exaggerated longevity of older folks and small birth rates in developed and most developing countries. Visit www.projectskart.com for more information. In Asian nation alone, statistics show that variety of older as a proportion of population can show a 107% growth, from 113 million in 2016 and 179 million by 2026 severally.
Financial Analysis on Recession Period at M&M TractorsProjects Kart
Financial ANalysis (also stated as financial plan analysis or accounting analysis) refers to an assessment of the viability, stability and profitable of a business, sub-business or project. Visit www.projectskart.com for more information. It is performed by professionals World Health Organization prepare reports exploitation ratios that create use of data taken from monetary statements and different reports. These reports area unit typically given to prime management mutually of their bases in creating business selections.
Effective Supply Chain Management as a Strategic AdvantageProjects Kart
TSS was established in 1913 and since then it has been in Sirsi. The products have got their own brand image and also customers. Based on the service provided by TSS to its customers we can know how the organization considers its customers and its products to the customers. A study Effective supply chain management as a strategic advantage at TSS is undertaken for assessing the supply towards the customers and to understand the expectations of the customers towards arecanut and its products which will in turn help to take appropriate action by the management for removing the loop holes.
Brand Awareness of Spencer's and Comparative Analysis with Big BazaarProjects Kart
By 2004 the retail industry was growing rapidly in India, and Spencer's Retail decided to pursue an aggressive expansion strategy. The company had the customers, the products, and the employees to make it happen. It just needed an IT infrastructure that could support rapid growth. Visit http://www.projectskart.com/p/contact-us.html for more information. Current servers were at capacity, and the company needed to upgrade before adding new stores. Amit Mukerjee, Group CIO of the RPG Group, describes the challenge as part of the learning curve for retail development in India. ―Retailing is a new business in this country. As the business matures, the process matures, and IT systems must evolve accordingly. The company also needed an enterprise resource planning (ERP) solution to handle critical processes such as supply-chain management. It decided to implement mySAP ERP, now called SAP ERP, and realized the solution needed to run on high-performance servers. Spencer's Retail evaluated several possibilities, including servers from HP, IBM, and Sun Microsystems. It decided to build its IT infrastructure on Sun systems for several reasons. Sun SPARC Enterprise Servers had the performance and scalability needed to sustain its business, and they delivered higher performance at less cost. Sun's knowledge of the retail space in India, as well as its long history with RGP Enterprises, were also deciding factors.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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Exploring Patterns of Connection with Social Dreaming
A marketing project on big bazaar
1. Projectsformba.blogspot.com
Company profile
Pantaloon Retail (India) Limited, is India’s leading retailer that operates
multiple retail formats in both the value and lifestyle segment of the Indian
consumer market. Headquartered in Mumbai (Bombay), the company
operates over 10 million square feet of retail space, has over 1000 stores
across 61 cities in India and employs over 30,000 people.
The company’s leading formats include Pantaloons, a chain of fashion
outlets, Big Bazaar, a uniquely Indian hypermarket chain, Food Bazaar, a
supermarket chain, blends the look, touch and feel of Indian bazaars with
aspects of modern retail like choice, convenience and quality and Central, a
chain of seamless destination malls. Some of its other formats include,
Depot, Shoe Factory, Brand Factory, Blue Sky, Fashion Station, aLL, Top
10, mBazaar and Star and Sitara. The company also operates an online
portal, futurebazaar.com. A subsidiary company, Home Solutions Retail
(India) Limited, operates Home Town, a large-format home solutions store,
Collection i, selling home furniture products and E-Zone focused on catering
to the consumer electronics segment.
Pantaloon Retail was recently awarded the International Retailer of the Year
2007 by the USbased National Retail Federation (NRF) and the Emerging
Market Retailer of the Year 2007 at the World Retail Congress held in
Barcelona.
2. Projectsformba.blogspot.com
Pantaloon Retail is the flagship company of Future Group, a business group
catering to the entire Indian consumption space. Pantaloon is not just an
organization - it is an institution, a centre of learning & development. We
believe that knowledge is the only weapon at our disposal and our quest for
it is focused, systematic and unwavering. At Pantaloon, we take pride in
challenging conventions and thinking out of the box, in traveling on the road
less traveled.
Our corporate doctrine ‘Rewrite Rules, Retain Values’ is derived from this
spirit.
Over the years, the company has accelerated growth through its ability to
lead change. A number of its pioneering concepts have now emerged as
industry standards. For instance, the company integrated backwards into
garment manufacturing even as it expanded its retail presence at the front
end, well before any other Indian retail company attempted this. It was the
first to introduce the concept of the retail departmental store for the entire
family through Pantaloons in 1997. The company was the first to launch a
hypermarket in India with Big Bazaar, a large discount store that it
commissioned in Kolkata in October 2001. And the company introduced the
country to the Food Bazaar, a unique 'bazaar' within a hypermarket, which
was launched in July 2002 in Mumbai. Embracing our leadership value, the
company launched all in July 2005 in Mumbai, making us the first retailer in
India to open a fashion store for plus size men and women.
3. Projectsformba.blogspot.com
Today we are the fastest growing retail company in India. The number of
stores is going to increase many folds year on year along with the new
formats coming up. The way we work is distinctly "Pantaloon". Our courage
to dream and to turn our dreams into reality – that change people’s lives, is
our biggest advantage. Pantaloon is an invitation to join a place where there
are no boundaries to what you can achieve. It means never having to stop
asking questions; it means never having to stop raising the bar. It is an
opportunity to take risks, and it is this passion that makes our dreams a
reality.Come enter a world where we promise you good days and bad days,
but never a dull moment!
Future Group
Future Group is one of the country’s leading business groups present in
retail, asset management, consumer finance, insurance, retail media, retail
spaces and logistics. The group’s flagship company, Pantaloon Retail (India)
Limited operates over 10 million square feet of retail space, has over 1,000
stores and employs over 30,000 people.
Future Group is present in 61 cities and 65 rural locations in India. Some of
its leading retail formats include,
• Pantaloons,
• Big Bazaar,
• Central,
• Food Bazaar,
• Home Town,
4. Projectsformba.blogspot.com
• eZone,
• Depot,
• Future Money and
• online retailformat, futurebazaar.com.
Future Group companies includes, Future Capital Holdings, Future Generali
India Indus League Clothing and Galaxy Entertainment that manages Sports
Bar, Brew Bar and Bowling Co. Future Capital Holdings, the group’s
financial arm, focuses on asset management and consumer credit. It manages
assets worth over $1 billion that are being invested in developing retail real
estate and consumer-related brands and hotels. The group’s joint venture
partners include Italian insurance major, Generali, French retailer ETAM
group, US-based stationary products retailer, Staples Inc and UK-based Lee
Cooper and India-based Talwalkar’s, Blue Foods and Liberty Shoes.Future
Group’s vision is to, “deliver Everything, Everywhere, Every time to Every
Indian Consumer in the most profitable manner.” The group considers
‘Indian-ness’ as a core value and its corporate credo is-
Rewrite rules,Retain values.
6. Projectsformba.blogspot.com
Mr. Kishore Biyani
Managing Director
(FUTURE GROUP)
Major Milestones
1987 Company incorporated as Manz Wear Private Limited. Launch of
Pantaloons trouser, India’s first formal trouser brand.
1991 Launch of BARE, the Indian jeans brand.
1992 Initial public offer (IPO) was made in the month of May.
1994 The Pantaloon Shoppe – exclusive menswear store in franchisee
format launched across the nation. The company starts the distribution of
branded garments through multi-brand retail outlets across the nation.
1995 John Miller – Formal shirt brand launched.
1997 Pantaloons – India’s family store launched in Kolkata.
7. Projectsformba.blogspot.com
2001 Big Bazaar, ‘Is se sasta aur accha kahi nahin’ - India’s first
hypermarket chain launched.
2002 Food Bazaar, the supermarket chain is launched.
2004 Central – ‘Shop, Eat, Celebrate In The Heart Of Our City’ - India’s
first seamless mall is launched in Bangalore.
2005 Fashion Station - the popular fashion chain is launched all – ‘a little
larger’ - exclusive stores for plus-size individuals is launched
2006 Future Capital Holdings, the company’s financial arm launches real
estate funds Kshitij and Horizon and private equity fund Indivision. Plans
forays into insurance and consumer credit. Multiple retail formats including
Collection i, Furniture Bazaar, Shoe
Factory, EZone, Depot and futurebazaar.com are launched across the
nation.Group enters into joint venture agreements with ETAM Group and
Generali.
New discoveries in retail
In the financial year 2006-07, the company’s retail businesses discovered
new categories across formats, new sets of consumers and fresher and
contemporary merchandise. We have been able to offer more in the
established businesses and gain favourable acceptance with new concepts. In
addition, concerted expansion plans saw retail space increase to over 5.2
million square feet at the end of 2006-07. This expansion mode was
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characterized by a two pronged approach. By dominating the cities the
company was already present in and by bringing the benefits of modern
retail to towns and cities like Mangalore, Palakkad, Surat, Indore, Kanpur,
Haldia, Agra, Coimbatore, Jaipur and Panipat. The company has also
undertaken significant private label initiatives in food, in general
merchandise and in the consumer durables and electronics categories.
Strategic alliances have also been forged with established domestic and
international brands. However, the most significant development was the
internal realignment the company undertook within each of its retail
businesses. To embark on a more detailed approach towards value creation
and increasing efficiency, the company reviewed its business operations and
adopted a more focused approach by creating an integrated support unit or
Line of Business.
Augmenting the retail front-end team, Line of Business (LoB) units have
been created in the three most critical businesses – food, fashion and general
merchandise. Formed during the second half of 2006-07 these business units
focus on introducing optimum operational efficiencies. Thus, these units
ensure that back - end measures are appropriately taken care of and the right
kind of merchandise reaches the stores in the best possible time, at the right
price. These teams focus on product consolidation and suitability, margin
improvement, and vendor rationalization, thereby ensuring that the sourcing
benefits are made available to the front – end team.The company’s efforts
over the next couple of years would entail a combination of expansion and
process upgradation and implementation. The emphasis will be on the next
discoveries to be made in the retail space that will lead to expansion. At the
same time, there will be an increased focus on micro detailing aspects
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including process, product and operational efficiencies thereby contributing
positively to the company’s bottom-line.
discovering more value!!!
In 2006-2007, more Indians discovered the value of shopping in Big Bazaar.
And with the launch of each store, we discovered more value in terms of
operational efficiency. Big Bazaar launched 27 new stores in 22 cities,
covering over 1.40 million square feet. As of June 2007,there were 56 Big
Bazaar stores across 43 cities.
While Big Bazaar continued to expand in the large cities, it also tapped
consumption potential in smaller cities like Agra, Allahabad, Coimbatore,
Surat, Panipat, Palakkad, Kanpur and olhapur. The year under review also
witnessed realigning of business teams with shared experience in category
management, sourcing, front-end operations and business planning. In
addition, separate teams have been formed to look into all aspects of new
store launches and to manage mature stores. This provides more flexibility
and focus in expansion plans. The increase in SKUs in existing categories
and the introduction of new categories encouraged the opening of larger
stores or Super Centres, measuring 100,000 square feet or more. There are
now 5 Big Bazaar Super Centres. Considering this scale of expansion,
technology plays a significant facilitating role. The introduction of SAP in
2005-06 and its roll out during the year, positively impacted the business.
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Big Bazaar has initiated the process of Auto Replenishments Systems, thus
improving operational efficiencies and productivity. The company has also
rationalized nearly 250 vendors through better vendor management in terms
of potential to expand, and for inclusion and upgradation to the online B2B
platform. The company plans to open over 60 stores across India in FY
2008, and the opening of the 100th Big Bazaar store will mark the fastest
ever expansion by a hypermarket format.
FOOD BAZAAR
Based on the company’s in-house consumer data and research, and in
cognizance with observations on customer movements and the shopping
convenience factor, Food Bazaar has initiated certain refurbishments and
layout design across all stores. The intention is to continuously change with
the times and demands of the evolving Indian consumer.
Food Bazaar also witnessed healthy expansion during the year 2006-07,
making its presence felt in nearly 26 cities and adding 40 stores during the
year under review. The total count of Food Bazaars as on 30th June 2007
stood at 86 stores. The year under review witnessed the company’s private
label programme gaining significant traction.
The brands have been very competitive vis à-vis the established brands in
quality and price terms, and have in fact scored better than national or
international players in certain categories. The share of private labels as a
percentage of total Food Bazaar revenues has increased significantly and
comprise nearly 50 merchandise categories. While Fresh & Pure brand
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entered categories like cheese slices, frozen peas, honey, packaged drinking
water and packaged tea, the Tasty Treat brand received a very favorable
response in new categories like namkeens and wafers. In the home care
category, Caremate launched aluminum foil and baby diapers while
Cleanmate launched detergent bars and scrubbers. A new format ‘BB
Wholesale Club’ was launched and 4 such stores have been opened so far.
To be managed by Food Bazaar from the ensuing financial year, this format
sells only multipacks and bulk packs of a select range of fast moving
categories and caters to price sensitive customers and smaller retailers.
The company has also forged tie-ups with established companies like ITC,
Adanis, DCM Group, USAID and other farm groups in Maharashtra and
Madhya Pradesh to source directly from them. These alliances are expected
to drive efficiencies as well as bring better products to consumers. By the
end of FY 07-08, the total number of Food Bazaar stores is expected to be
200.
Future ideas
Discovering new opportunities
Future Ideas is the Innovation, Design & Incubation cell within Pantaloon
Retail that stems from the core proposition - ‘Protecting and preserving the
soul of a small business or enterprise within a large organisation.’ Future
Ideas deals with the whole aspect of idea creation, scenario planning
activities, alternate approaches to an issue, providing varied outcomes and
solutions to a problem and handholding the activity till its success
parameters are satisfied.
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A unique initiative in corporate India, Future Ideas rests on a tripod that can
be classified as Innovation driven, Design Management approach and an
Incubation chamber, each with its own uniqueness, yet with common
objectives. The Design Management team looks at each observation made
by the Innovation team, and brainstorms by using a collaborative and
holistic approach. The resultant ideas are then nurtured within the Incubation
cell. The Incubation team comprises of business teams, mentored by the
Innovation and Design teams. They are people who are released from their
original businesses or concepts and made part of the entire ideation process
at Future Ideas. They remain at Future Ideas till project completion stage
when the success parameters for running the business are met.
Future Ideas draws inspiration for most of its activities and projects, keeping
in mind the new genre of aspirational Indians. At any point of time Future
Ideas would work on about 20 varied projects within the Future Group.
Some of the formats that are now being incubated by this team include
Top10, Depot, Star & Sitara and Talwalkars’ Fit & Active. The team is also
working on ideas around small format nofrills stores, rural retailing, fashion
for the masses and on projects involving women and self-help groups.
Discovering new segments
Depot, in many cities, is the first modern retailer in books and music and the
response has been overwhelming. The core differentiators of Depot are its
young, colorful and vibrant stores, strong regional range, affordability and a
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private label publishing program – Depot Exclusives. In its first year of
operation, Depot has launched 6 stand-alone stores and 50 cut-ins. Along
with its expansion in major cities, Depot debuted in smaller towns like
Rajkot, Vadodara, Haldia, Thrissur, Palakkad and Tiruvanantharam. The
Depot Exclusives (released solely inDepot) catalogue expanded rapidly with
over 100 titles across genres like children’s books, cookery, regional
literature etc. Reputed authors/ imprints like Nita Mehta and Sanjeev Kapoor
in cookery, Disney in children’s books etc., have been associated with the
company. Depot has also tied-up with the UK based publisher of children’s
books, Small World, to co-publish a series of toddlers’ interactive books. In
FY 2007- 08, the total Depot footprint should cross over 100 stores. The
Health, Beauty & Wellness business opened 35 new outlets in the beauty
products, services and holistic health care formats Multiple formats operate
in this segment, including Tulsi, the pharmacy chain and Star & Sitara, the
beauty products cut-ins and Star & Sitara Salons. The largest format, Beauty
Free offers unique combination of products, services and holistic health
offerings.
To capture the increasing consumption spend on wellness and preventive
health care, the joint venture between Pantaloon Retail (I) Limited and
Talwalkar Better Value Fitness opened its first ‘Talwalkars Fit & Active’
health centre at Orchid City Centre, Mumbai in April 2007. Spread over
5,200 square feet, it is the country’s first health centre to offer health, fitness
and gym services within a modern retail and consumption environment. The
venture is also looking at innovative value added offerings in the fitness
space as well as developing a Spa model for the Fit & Active brand across
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the country, by increasing its presence to nearly 50 such centers in the near
future.
Human Resources
Discovering talent diversity
The company strongly believes that its sustainable competitive advantage
lies in the values that it cherishes, the culture that it imbibes and spirit of
enterprise that resides within the organization. Talent management therefore
continues to be the core focus for the company. Considering the multiple
businesses and rapid expansion expected across the business, the company
saw merit in taking a fresh guard to the way in which business would run in
order to meet the next leg of expansions.
During the year 2006-07, the company conducted an extensive review of in
house talent management, which involved mapping every managerial
position in the organization for their skill sets, competence and attitudinal
aspects as well as taking an inventory check of the existing talent base and
addressing their development needs. Development Centres were created with
inhouse assessors, which further aided in identifying potential resources and
helped chalk out post assessment development plans.Continuing with its
policy of strategic alliances, the company is collaborating on joint degree
programs with 15 management schools, design institutes and institutes of
higher learning in areas like food business, supply chain management,
design experience management etc. This ‘Seekho’ programme for external
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and internal candidates has ensured a steady stream of mid level, well
trained retail professionals every year.
The company’s ‘Gurukool’ programme provides the front-end employees an
opportunity to imbibe the company’s values and a sense of ownership to the
company. The company has also created an Employee Growth Trust Fund
that was launched during the last financial year for the senior management.
Equal Opportunity
The company believes that in order to build a sustainable business
environment, the composition of its talent base needs to reflect the diversity
that exists in our country and among its customers. Therefore the company
ensures that the proportional representation of different communities in the
Indian population is mirrored in its employee profile. The majority of
employees in the company come from socially and economically
marginalized sections of the society. Close to 46% of the employees in the
organization are women and the average age within the organization is 27
years. The effectiveness of its talent management initiatives is reflected in
the fact that the annual rate of attrition is 8.12%, much below industry
levels. The company plans to strengthen its employee platform to about
30,000 people by FY 08, from nearly 18,000 people as on FY 07.
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Human Resource Initiatives
Pantaloon Retail believes that one of its sustainable competitive advantages
will continue to be the people who are part of the organization. Being in
service industry, the Company places a lot of focus is placed on attracting,
training, incentivising and retaining talent. The vision is "To provide an
environment that creates happy people who have a meaningful life and add
value to business and society." With over 18000 employees at an average
age of 27 years, the Company prides itself on being a young and energetic
organization, driven through the 'The Pantaloon People Management
System'. This is built on 5 pillars of people based growth, namely - Culture
Building, Performance Management through Balanced Scorecard, People
Processes, Management Processes and Leadership Brilliance. Training A
competent Learning & Development Team is responsible for training
employees at all the levels across the countr y, focusing on primary and
secondary research into various aspects of retail and assessment of training
needs across Knowledge, Skills & Attitude areas. The emphasis is on
creating product and process knowledge through well defined programs like
Praarambh and Parikrama. For the critical front line staff, the Company's
unique outbound residential training program Gurukool focuses on
integrating the mind, body and soul and brings about measurable attitudinal
and behavioral changes.
The program has covered nearly 4,500 employees. The SMILE initiative for
training of new Store Manager's has been created and disseminated to over
100 store managers by this team.
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ORGANISATIONAL STRUCTURE
MANAGEMENT STYLE
The organization structure for Big bazaar is FLAT in nature.
For Big bazaar, the divisions are
• Apparel
• Non apparel and
• the new business division, which includes gold, footwear and
the shopin-shops.
For Food Bazaar, a separate teem has been created which again works
independently.
About 1,800 people work for Big bazaar directly. Support and
ancillary services comprise another 400 people.
A new trainee is put through a basic three day training program before
going on the shop floor.
Evaluation is done every six months.
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Store Design:
Design is consistent and self expressive
Design is to get as much people in to door as possible
Good utilization of resources
Design is to attract more customer oriented
Big Bazaar is a self-Service Store
Store Layout:
Big Bazaar around the idea of contemporary Bazzar
Stocks have been organized but not hung for display
Billing Counter is near to the exit way so it is easy to leave after purchasing
The model is based on maintaining margin and drawing customer in masses, enough to
get the buzz going around the store
The product in the big bazaar are arranged in order and product is placed segment wise
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Interior Design:
Ceiling have red stripes on white background..
Most of the interiors are made of Blue & Orange.
Lighting quality is that good which make each & every things visible.
There is a pavement in the big bazaar to carry the purchased goods. it make easy for
the customer to carry it
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Atmospherics:
It refers to the design of an environment via visual communication, lighting, Color, music
and Scent to stimulate customer perceptual and emotional responses, and attractive holding
so that customer ultimately to affect their purchase behaviour and one more thing the whole
big bazaar is centralized Air Conditioner.
1) Visual Merchandising:
Posters of merchandising and name is displayed in each segment
Price tag and the offer price is shown with each product
Display of segment of product is displayed in large holdings
The floor of whole big bazaar is neat and clean
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2) Lighting:
Light was quite bright and it made an reflection on the product it help them to
attract customer
Light were fixed in ceiling and they mainly used tube light because it make
Reflection
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3) Colour :
In colour they mostly used blue, orange and white with red strips. In logo they used
Blue and orange
4) Music
In music the light back ground instrumental was playing in order to attract customer
And it feels good to customer while purchasing
5) Announcement:
They announce of offers and schemes to the customer to make easy to know about the
offers easily at every floor and it keeps customer attraction towards the voice.
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Exterior Design:
Sign Board:
The big sign board was on the top of the entry and exit gate. The board was in blue,
Orange colour and super market is written along with big bazaar, and a bird picture is
engraved on board as a logo of future group
Front Gate:
It was completely made up of glass. Entire outlet was visible from outside and it is
in big area it look attractive and censor was in the front gate to check the customer
who taken goods from the bazaar
Locality:
Retail site is located at the main areas of the city. There are many college near to big
bazaar. This helps them to create sales.
Parking:
Good parking facility provided by them to a large area to the customers, so it not
create problem to the customers and it is free of cost
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Customer Service:
Customer service is the set of activities and programme undertaken by retailer to
make
the shopping experience good and to help them
Waiters was there to help the customer ,make easy for the customer help in
shopping
Staff of the big bazaar was in the proper dress of retail outlet which given by the
big bazaar
Promotion Efforts:
Display of small Holding in whole Big Bazaar
All the offer price is displayed in large font size on holding
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“Saal Ke Sabse Saste 3 Din”
Future Card(3% Discount)
Advertising(prints ads, TV ads, Radio)
Brand Endorsement by M.S Dhoni
Exchange Offer
Weekend Discount
Point Of Purchase Promotion
‘JUNK’ Swap Offer-“Bring anything old and take something new”
Pricing:
They had different pricing strategy at different time. Sometime they have different
pricing at morning and evening as well
Discount is for all the customer but high discount to the person who purchase in
bulk
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THE STRATEGY
Saving is key to the Indian middle class consumer. The store, which would
be created, had to offer value to the consumer. Keeping this in mind, the
concept of Big bazaar was created. In India, when a customer needs some
thing for the home, a typical thought is to seek it from the bazaar. A bazaar
is a place where a complete range of products is always available to the
consumer. This is true across India. As the store would offer a large mix of
products at a discounted price, the name Big bazaar was finalized. The idea
was to re-create a complete bazaar, with a large product offering (at times
modified to suit local needs) and to offer a good depth and width in terms of
range. The mind to market for the first store was just six months. Price was
the basic value proposition at Big bazaar. The Big bazaar outlets sold a
variety of products at prices, which were 5 to 60 percent lower than the market
price. The line “Isse sasta aur achha kahin nahin” emphaised this.
LINE OF BUSINESS(Different sections)
Line of Business Sub Department Under the Brand
BB-Fashion BF-Children’s BIG BAZAAR
BF-Kids Acc BIG BAZAAR
BF-Ladies BIG BAZAAR
BF-Ladies Acc BIG BAZAAR
BF-Men’s BIG BAZAAR
BF-Men’s Acc BIG BAZAAR
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BB-GM-Fashion
Accessories BIG BAZAAR
Footwear BIG BAZAAR
GF-Luggage BIG BAZAAR
GF-New Business BIG BAZAAR
GF-Sport Goods BIG BAZAAR
GF-Toys BIG BAZAAR
BB-GM-Home ware GH-Home décor BIG BAZAAR
GH-Household crockery BIG BAZAAR
GH-Household Plastic BIG BAZAAR
GH-Household utensil BIG BAZAAR
Beauty & health SS-Personal
Grooming BIG BAZAAR
One Mobile
(communication) CM-Accessories ONE MOBILE
CM-Carriers ONE MOBILE
CM-Hardware ONE MOBILE
Cure &Care
CC-Non
Prescription SIS
CC-Prescription SIS
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Depot DP-Book DEPOT
DP-Multimedia DEPOT
DP-Stationery DEPOT
Electronics
EE-Cd&e
Accessories HOME BAZAAR
EE-Computer
&Acces HOME BAZAAR
EE-Consumer
Durable HOME BAZAAR
EE-Electronics HOME BAZAAR
EE-Personal
Electro HOME BAZAAR
Food Bazaar FB-Chef Zone FOOD BAZAAR
FB-Chill Station FOOD BAZAAR
FB-Fabricleen FOOD BAZAAR
FB-Fruits &
Vegetable SIS
FB-Golden Harvest FOOD BAZAAR
FB-Head to toe FOOD BAZAAR
FB-Hungry kya FOOD BAZAAR
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FB-Spic N Span FOOD BAZAAR
Furniture FR-Furniture HOME BAZAAR
Home Fashion Home Fashion HOME BAZAAR
Home Improvement HI-Carpentry HOME BAZAAR
HI-Electricals HOME BAZAAR
HI-Improvement HOME BAZAAR
Lootmart Ladies BIG BAZAAR
Mens BIG BAZAAR
Mens Accessories BIG BAZAAR
Navras
NR-Precious
Jeweelle Navras
BB SIS Fashion
Accessories SIS
ANALYSIS AND INTERPRETATION
Q1. In a month how many times you visit big bazaar?
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a) Once 7
b) Twice 23
c) Thrice 8
d) More than thrice 25
e) As per requirement 37
INTERPRETATION:
Out of 100 respondent, 37% people visit the store when they have some requirement and
25% are visited more than thrice, 23% visited two times in month and 7% & 8% people
visited one and three times in a month respectively. Most of them regularly visit big
bazaar.Maximum number of people visited store frequently.
Q2. Your shopping experience in big bazaar is always!
a) outstanding 1
b) Excellent 21
c) Good 43
d) Average 32
e) Bad 3
INTERPRETATION:
Out of 100 respondent, 43% people has good shopping experience in big bazaar,32% has
average and 21% people has excellent. But 1% has outstanding shopping experience and
3% has bad shopping experience. Maximum numbers of people has a better
experience of shopping in big bazaar.
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Q3. Brands and products availability in big bazaar is !
a) outstanding 3
b) Excellent 28
c) Good 44
d) Average 22
e) Bad 3
INTERPRETATION:
Out of 100 respondents, Over all 31% customer are satisfied by the availability of brand
and products in big bazaar,66% customer product availability is average rest said it is
bad. Some people think there is no good brands and products availability in big bazaar.
Especially in apparels.
Q4. Ambience & atmosphere inside the store is !
a) outstanding 5
b) Excellent 27
c) Good 41
d) Average 21
e) Bad 6
INTERPRETATION:
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Out of 100 respondents, Ambience & atmosphere inside the store is good feel by 41%
customers, 27% feel it is excellent and only 3% feel outstanding. But 27% customers are
not satisfied by the ambience & atmosphere inside the store of big bazaar. Due to much
noisy and unpleasant environment some of the customer irritates. Atmosphere is
really good.
Q5. Discounts and offers served in big bazaar is !
a) outstanding 7
b) Excellent 32
c) Good 36
d) Average 23
e) Bad 2
INTERPRETATION:
Out of 100 respondents, Discounts and offers served in big bazaar is good said by 36%
customers, 32% feel it is excellent and only 7% feel outstanding. But 25% customers are
not satisfied by Discounts and offers served in the big bazaar.
• Maximum Customers are satisfied by Discounts and offers served in the big
bazaar.
• Discounts and offers served in the big bazaar are excellent. (Especially in Big
day)
Q6. Home delivery services of big bazaar is !
a) outstanding 7
b) Excellent 19
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c) Good 38
d) Average 28
e) Bad 8
INTERPRETATION:
Out of 100 respondents, Maximum number of respondent i.e. 64% is satisfied by Home
delivery services of big bazaar rest 36% is not satisfied. Some customer never used this
facility.
Q7. Location 0f big bazaar in your city is !
a) outstanding 29
b) Excellent 32
c) Good 22
d) Average 13
e) Bad 4
INTERPRETATION:
Out of 100 respondents, 61% is highly satisfied with location of big bazaar in city, 22% is
satisfied and only 17% is not satisfied. Location of big bazaar is outstanding. It is
situated central business district (CBD).
Q8. Product display and signage in the store is !
a) outstanding 8
b) Excellent 36
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c) Good 40
d) Average 14
e) Bad 2
INTERPRETATION:
Product display and signage in the store is highly satisfactory according to 44% of the
respondent, satisfactory according 40% of the respondent rest 16% are not satisfied with
it. Customers are satisfied with Product display and signage in the store.
Q9. In offer days the shopping experience in the store is!
a) outstanding 3
b) Excellent 29
c) Good 39
d) Average 25
e) Bad 4
INTERPRETATION:
Out of 100 respondent, 39% people has good shopping experience in big bazaar, 25% has
average and 29% people has excellent. But 3% has outstanding shopping experience and
4% has bad shopping experience.Maximum numbers of people has a better
experience of shopping in offer days. Some customer do not enter in
store due to heavy rush.
Q10. How do you feel about sales persons and promoters?
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a) Outstanding 4
b) Excellent 21
c) Good 49
d) Average 23
e) Bad 3
INTERPRETATION:
74% of the respondents are satisfied by the sales persons and promoters in the store rest
26% respondents are not satisfied by the sales persons and promoters in the store. Sales
persons and promoters behave well with customer.
Q11.The parking facility in bag bazaar is!
a) outstanding 17
b) Excellent 29
c) Good 32
d) Average 17
e) Bad 5
INTERPRETATION:
78% of the respondents are satisfied by the parking facility in bag bazaar, rest 22%
respondents are not satisfied by the parking facility in bag bazaar. Maximum customer
satisfied with the parking facility in bag bazaar.
Q12. The quality of the product served by big bazaar is!
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a) outstanding 3
b) Excellent 19
c) Good 47
d) Average 26
e) Bad 5
INTERPRETATION:
21% of the respondents are highly satisfied with the quality of the products at big bazaar,
rest 74% are said the quality of the products in big bazaar is averaged, only 5% said its
not good. Maximum number of people is not satisfied with quality of the product.
Q13. The cleanliness and hygiene maintained in the store is !
a) outstanding 13
b) Excellent 41
c) Good 28
d) Average 13
e) Bad 5
INTERPRETATION:
According to maximum number of respondent i.e. 82% feels that cleanliness and hygiene
maintained in the store is up to the mark rest 18% feel it is not up to the mark.
Cleanliness and hygiene maintained in the store is up to the mark.
Q14. Are you satisfied with the billing facility at the store?
a) Yes 72
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b) No 28
INTERPRETATION:
72% of the respondents are satisfied by the billing facility in the store, rest 28 % are not
satisfied. Some customer are not satisfied by billing facility(Especially in offer day and
rush hours ).
Q15. Is it easy to move with the trolley in the store?
a) Yes 74
b) No 26
INTERPRETATION:
According to 74% of the respondents it is easy to move in the store with trolley only 26%
said it is not. The space management in the store is up to mark.
Q16. Do you feel that shopping in big bazaar has made you a
more knowledgeable conscious and aware customer?
a) Yes 63
b) No 37
INTERPRETATION:
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According to 63% of the respondents they feel that shopping in big bazaar has made
more knowledgeable conscious and aware customer, and 37% they are already
knowledgeable conscious and aware customer. “Big bazaar has made customer a more
knowledgeable conscious and aware customer”
Q17.Do you feel that big bazaar provide you value for money?
a) Yes 85
b) No 15
INTERPRETATION:
Out of 100 respondent, 85% of the respondents feel that big bazaar provide you value for
money, 15% feel not.
FINDINGS
Store performing well in attracting the customers.
Big bazaar provides better shopping experience.
Brands and products availability in big bazaar is not up to the mark. Especially in
apparels.
Noisy and unpleasant environment is irritates customer. Air conditioning is really
good.
Discounts and offers doing well in the store.
In offer days the store management is good.
Home delivery services are not used by customer.
Product display and signage is good.
Quality in products is not up to the mark.
Location of big bazaar is outstanding. It is situated central business district (CBD)
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Parking facility in big bazaar is good.
Cleanliness and hygiene maintained in the store is up to the mark
“discovering more value”
The above statement is true spotted by the above data.
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If you have ever dropped by a Big Bazaar, a Pantaloon Group venture, you know it has
always been, well, big. In terms of the sheer size of its sprawling outlets (this one has a
generously-sized underground parking lot too), with respect to the quantity of stocks
lining up its shelves and containers, in keeping with the growing profit this brand
generates.
Now, the Pantaloon Group is thinking bigger. Which in actuality translates into the Big
Daddy of Big Bazaar - the Big Bazaar Supercentres. There are reportedly only six such
Supercentres in India, and only one in Hyderabad. And it works precisely as you are
guessing right now - it is more of the usual Big Bazaar fare, with additional trimmings.
For the uninitiated, the "usual fare" includes branded, bulk displays of crockery, utensils,
plastics, cosmetics, footwear, clothes for men, women and children, linen, accessories,
fruits and vegetables, electronics and what-have-you, all available at slashed prices, or
tagged with offers such as 'buy one, get one free' - hurrah for the middle-class masses
again!
Of course, the attractive discounts are undercut by a real eyesore here - a filthy, artificial
grass rug sits tackily at the center of the ground floor; it can even be spotted from the
glass elevators running through this mammoth, 4-storey structure.
Nonetheless, this budget shopper's paradise is packed wall-to-wall with all the
aforementioned paraphernalia (customers, too - mostly women) and further enhanced
with a health zone (complete with a modestly-sized 'Tulsi' pharmacy), a beauty zone
(more cosmetics, more brands), even an opticals section. There is also a fairly large
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jewelry store on the ground floor, 'Navaras' (it has also opened a showroom at Big
Bazaar, Abids), tagged "your jewellery store". And then there is the furniture wing on
ground zero where seemingly good quality furniture is created in-house and sold at prices
that are competitive, though not cheap.
Clearly, you can now buy a bedsheet, a bed, some underwear, shaving cream, soft toys, a
dozen apples and a mangal-sutra all under the same well-lit roof, during a single - albeit
very strange - shopping spree.