A CUSTOMER JOURNEY
Improving High Volume Hiring
HOUSEKEEPING
● LISTEN ONLY MODE
● ASK QUESTIONS
● RECORDING IN 24 HOURS
● #RDAILY
AGENDA
● TODAY’S EXPERTS
● A LITTLE ABOUT EVERCORE
● THE JOURNEY
● HIGH VOLUME HIRING
● Q&A
TODAY’S EXPERTS
JOANNA WALKER
VP, HUMAN RESOURCES
EVERCORE
WILLIAM TINCUP
PRESIDENT
RECRUITINGDAILY
A LITTLE ABOUT EVERCORE
JOANNA WALKER
VP, HUMAN RESOURCES
EVERCORE
https://www.evercore.com/
THE JOURNEY
● GOLDILOCKS PROCESS
○ WHAT WORKED
○ WHAT DIDN’T
● SCRUTINIZE YOUR PROCESSES
[KNOW WHEN IT’S TIME TO
EXPIRE AND INNOVATE]
HIGH VOLUME HIRING
● PROCESSES
○ Affect recruiters, hiring
managers, AND
candidates
● WHICH ONES TO CARE ABOUT
● VOLUME VS. VOLUME
● METRICS
HIGH VOLUME HIRING
● WHERE AI AND D&I INTERSECT
● EVERCORE’S CORE VALUES
○ Client Focus
○ Integrity
○ Excellence
○ Respect
○ Investment in People
○ Partnership
Q&A
STAY TUNED...
STAY TUNED FOR AN EMAIL CONTAINING
TODAY’S PRESENTATION AND RECORDING
AS WELL AS A SPECIAL OFFER FROM
TODAY’S SPONSOR, OLEEO!
https://oleeo.com/

A Customer Journey – Improving High Volume Hiring

Editor's Notes

  • #7 Very specific processes in a high volume environment Journey from start to finish What they used, how it didnt work, next thing that didnt work,then finding what does. (Goldilocks process) Hiring 500 investment bankers is similar to hiring a Mcdonald's worker. Still have to take the steps and use the processes Joanna likes processes, fiercely believes that process change needs scrutiny. It’s ok to push back on processes that doesn't work. How to know when to push back or when a process is expired When [and why] it’s ok to push back on processes that doesn't work How-to know when to push back or when a process is expired
  • #8 high volume hiring and the processes that enable great experiences for recruiters, hiring managers and candidates alike. we’re not talking hourly hiring per se, but high volume, an important difference to note. what processes are critical to great high volume hiring and what metrics you should care about
  • #9 high volume hiring and the processes that enable great experiences for recruiters, hiring managers and candidates alike. we’re not talking hourly hiring per se, but high volume, an important difference to note. what processes are critical to great high volume hiring and what metrics you should care about