The document discusses leadership qualities and effectiveness. It states that leadership can be learned and the most important factor is having the right people in leadership roles with qualities suited for the job. It identifies five leadership styles - destructor, procrastinator, caretaker, preparer, and accomplisher - and provides brief descriptions. A formula is given for organizational effectiveness that is dependent on strategy, culture and infrastructure. Individual effectiveness is also explained as dependent on having the right knowledge, attitude, and skills.

1. The Absolutes of Leadership “ Leadership is learnable”