A presentation that I developed for "mock classes" at Curry College on "Accepted Student Day" and designed to give students (and parents) a sense of how our classes run.
Effective Stakeholder Engagement as a tool for conflict resolution involves understanding stakeholders, engaging them through various levels of participation, and overcoming hostility. Stakeholder engagement requires flexibility to allow open discussion and addressing stakeholder concerns. Case studies show engagement helping resolve issues around mining pollution and transportation projects in South Africa. True consensus requires commitment from all stakeholders, while qualified consensus has outstanding issues.
This document summarizes a lecture on stakeholder engagement. It discusses stakeholder theory, mapping stakeholders, and engaging middle managers. It provides examples of mapping stakeholders and prioritizing them based on their power, support, legitimacy, and urgency. The document outlines six phases for embedding corporate responsibility and provides key lessons for senior managers, such as clarifying roles and responsibilities and encouraging frank engagement. It also gives brief examples of companies that effectively engaged stakeholders, such as SAB Miller, Anglo American, and Nestle.
This document discusses stakeholder engagement and management. It begins by defining stakeholders as individuals or groups affected by or able to influence a company's decisions. Effective stakeholder engagement is described as informing, consulting, and ensuring participation of stakeholders. The benefits of engagement include building trust, cooperation, transparency and accountability. Key aspects of stakeholder management addressed include identifying stakeholders, understanding their expectations, determining responsibilities to stakeholders, and developing strategies to address opportunities and challenges. Principles of stakeholder management emphasize acknowledging, monitoring, listening to and communicating with stakeholders.
The document summarizes the findings of a 2010 survey of 380 public relations practitioners regarding trends in the field. Key findings include:
1) Respondents saw growing importance of digital/social media like online videos and social networking, but spent only 4-5% of budgets on measurement.
2) PR recommendations were taken more seriously, and PR had bigger budgets and roles, when they reported directly to CEOs rather than other departments.
3) Integration with other functions like marketing correlated with senior management seeing PR as contributing to financial success.
Evaluating Advocacy: Challenges, Methodologies and SolutionsGlenn O'Neil
This document discusses challenges, methodologies, and solutions for evaluating advocacy efforts. It begins by defining advocacy and distinguishing it from other types of campaigns. Key challenges include focusing on activities rather than outcomes and proving impact. The document recommends understanding the desired changes, monitoring progress, selecting appropriate evaluation methods, estimating influence on changes, and sharing lessons learned. A variety of evaluation methods are described, from stakeholder interviews to contribution analysis. The goal is to integrate evaluation into advocacy strategies to continually improve efforts and demonstrate successes.
The document discusses stakeholders in business. It defines stakeholders as individuals or groups that are affected by or can affect a business's activities. It identifies common internal stakeholders as owners, managers, and employees, and external stakeholders as customers, suppliers, government, and the community. The document notes that stakeholders can have varying interests and levels of power over a business, and that balancing these interests is important for business success and social responsibility.
A presentation that I developed for "mock classes" at Curry College on "Accepted Student Day" and designed to give students (and parents) a sense of how our classes run.
Effective Stakeholder Engagement as a tool for conflict resolution involves understanding stakeholders, engaging them through various levels of participation, and overcoming hostility. Stakeholder engagement requires flexibility to allow open discussion and addressing stakeholder concerns. Case studies show engagement helping resolve issues around mining pollution and transportation projects in South Africa. True consensus requires commitment from all stakeholders, while qualified consensus has outstanding issues.
This document summarizes a lecture on stakeholder engagement. It discusses stakeholder theory, mapping stakeholders, and engaging middle managers. It provides examples of mapping stakeholders and prioritizing them based on their power, support, legitimacy, and urgency. The document outlines six phases for embedding corporate responsibility and provides key lessons for senior managers, such as clarifying roles and responsibilities and encouraging frank engagement. It also gives brief examples of companies that effectively engaged stakeholders, such as SAB Miller, Anglo American, and Nestle.
This document discusses stakeholder engagement and management. It begins by defining stakeholders as individuals or groups affected by or able to influence a company's decisions. Effective stakeholder engagement is described as informing, consulting, and ensuring participation of stakeholders. The benefits of engagement include building trust, cooperation, transparency and accountability. Key aspects of stakeholder management addressed include identifying stakeholders, understanding their expectations, determining responsibilities to stakeholders, and developing strategies to address opportunities and challenges. Principles of stakeholder management emphasize acknowledging, monitoring, listening to and communicating with stakeholders.
The document summarizes the findings of a 2010 survey of 380 public relations practitioners regarding trends in the field. Key findings include:
1) Respondents saw growing importance of digital/social media like online videos and social networking, but spent only 4-5% of budgets on measurement.
2) PR recommendations were taken more seriously, and PR had bigger budgets and roles, when they reported directly to CEOs rather than other departments.
3) Integration with other functions like marketing correlated with senior management seeing PR as contributing to financial success.
Evaluating Advocacy: Challenges, Methodologies and SolutionsGlenn O'Neil
This document discusses challenges, methodologies, and solutions for evaluating advocacy efforts. It begins by defining advocacy and distinguishing it from other types of campaigns. Key challenges include focusing on activities rather than outcomes and proving impact. The document recommends understanding the desired changes, monitoring progress, selecting appropriate evaluation methods, estimating influence on changes, and sharing lessons learned. A variety of evaluation methods are described, from stakeholder interviews to contribution analysis. The goal is to integrate evaluation into advocacy strategies to continually improve efforts and demonstrate successes.
The document discusses stakeholders in business. It defines stakeholders as individuals or groups that are affected by or can affect a business's activities. It identifies common internal stakeholders as owners, managers, and employees, and external stakeholders as customers, suppliers, government, and the community. The document notes that stakeholders can have varying interests and levels of power over a business, and that balancing these interests is important for business success and social responsibility.
The document discusses the need for retirement plan providers to adapt their business models to a changing regulatory landscape. It notes several consolidations that have occurred in the industry and says providers must seek joint distribution relationships and specialty services to survive. A successful strategy involves developing these relationships, supporting partners, providing high-quality products and services, and having the right business model and vendor support.
This document discusses factors for successful socially responsible projects and programs. It identifies that projects must balance the triple constraints of scope, time and budget. Key factors include clear objectives agreed upon with stakeholders, an effective committed team, thorough planning, management controls, repeated evaluation, and communication. Socially responsible projects are important as the public demands them and they benefit companies through improved competitiveness, supply chains, change management, reputation and financial value. The document provides 10 steps for starting a social responsibility program, including inventorying current efforts, stakeholder dialogue, community relationships, plans with accountability and priorities, integration, sustainable actions, charitable support in core areas, and evaluation.
Ethical dimension of public affairs and crisis managementSahil Jain
This document discusses the ethical dimensions of public affairs and crisis management. It defines public relations and explains that the goal is to create successful relationships between organizations and their various stakeholders through effective communication. It also discusses ethics, public issues management, and crisis management. Specifically, it outlines the key aspects of public issues life cycles, stakeholder networks, and the processes of issue management and developing an effective crisis management plan.
Stakeholder mapping is a process to identify and analyze stakeholders. It involves listing relevant groups, understanding their perspectives and interests, visualizing relationships, and prioritizing stakeholders. Several techniques can categorize stakeholders based on their power, influence, interest and other factors. This helps decision-makers understand which stakeholders support or oppose changes and prioritize engagement strategies. Three common matrices discussed map stakeholders based on power vs dynamism, power vs interest, and power vs legitimacy vs urgency.
Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Policy is a plan or course of action adopted by governments, businesses, or institutions to influence decisions and procedures. Advocacy is a deliberate process used to influence, persuade, or convince policymakers. The goal is to create desirable policy changes through approaches like legislation, public statements, regulations, legal decisions, or institutional practices. Effective policy advocacy requires in-depth analysis, developing a clear strategy, building coalitions, taking strategic actions, continuous evaluation, and maintaining advocacy efforts over the long term using tools like experts, media, and capacity building.
These slides were used as a part of the Smarter Everyday Seminar at CTE Solutions Ottawa office on January 3rd, 2014.
What better way to start the new year than with getting smarter!
These are dynamic times for associations, with changes occuring on multiple fronts. This is a run down of the top 4 changes they should be thinking about from our perspective.
This document discusses various public relations, publicity, and corporate advertising techniques. It begins by explaining guerrilla marketing and how a failed guerrilla marketing campaign by Turner Broadcasting for Aqua Teen Hunger Force backfired. It then provides definitions and discussions of public relations, publicity, corporate advertising, and measuring the effectiveness of PR programs and campaigns. Specific topics covered include determining target audiences, developing PR plans and programs, and using various communication channels and tools.
Stakeholder Engagement in the Context of Conflict Analysis and InterventionSharon McCarthy
This document discusses stakeholder engagement in the context of conflict analysis and intervention. It defines stakeholders as any person, group, or organization that can impact or be impacted by an action. The document outlines different types of stakeholders and explains engagement as understanding stakeholders' views and being accountable to them. It also presents models for analyzing stakeholders, including identifying their interests and levels of influence. Finally, it discusses best practices for stakeholder engagement strategies and international standards for reporting on such activities.
Organisations are increasingly realising the power of networks to create the greatest impact for society. Working collaboratively with a network of partners can increase your reach, generate efficiencies and stimulate innovation.
Yet, approaches to working in networks vary widely and each approach has a unique set of associated challenges. In our latest Briefing Paper, Aleron brings together the insight of expert practitioners in the field to bring clarity to the complex area of network working in the social sector.
Partnerships to inform, support and enhance health promotion programscraig lefebvre
This presentation focuses on the critical steps and processes in developing partnerships for health promotion programs. It integrates theory, research and best practices into a strategic approach designed to increase the effectiveness of partnerships as public health strategy. This slideshow was originally narrated and presented at the Health Promotion Conference held at Haifa University School of Public Health, 2015. Sorry the audio track did not upload, but the slides will carry the story.
This document outlines an advocacy strategy development workshop held in Nigeria in February 2013. The workshop aimed to develop participants' understanding of advocacy and provide skills training. It covered defining advocacy and distinguishing it from related concepts, the benefits of advocacy work, and introducing an 8-step advocacy planning framework. Participants practiced applying the framework to select issues, research problems, and analyze causes and effects. They also learned communications skills for advocacy such as preparing briefing notes and press releases. The workshop agenda spanned 5 days and employed exercises, discussions, and tools to help participants gain advocacy skills and plan potential advocacy actions.
Public relations in policy evaluation and implementationBolaji Okusaga
The role of Public Relations in helping to create an ambient environment for policy discussions and policy engagement continues to come under focus. This presentation discusses best practice route to attaining that objective.
The document discusses stakeholders and sustainability. It defines stakeholders as any group affected by a company's decisions and divides them into market and non-market stakeholders. It argues that companies should identify relevant stakeholders, understand their interests and power, and engage with them to learn expectations and find solutions. Engaging stakeholders can help companies improve reputation and gain support while mitigating critics. The challenges are that stakeholders are complex and changing over time and technology.
The document provides an overview of Outcome Mapping (OM), a planning, monitoring, and evaluation approach that focuses on behavioral changes of boundary partners rather than linear cause-and-effect frameworks. It discusses the 7 steps of OM: 1) defining a vision, 2) developing a mission, 3) identifying boundary partners, 4) crafting outcome challenges, 5) establishing progress markers, 6) creating strategy maps, and 7) considering organizational practices. Key concepts are boundary partners whose behavior may change, and progress markers that show transformation in partners from initial to profound changes.
A company introduction for proposing an internal media management concept within a corporation or with an outsourced partner. Describes the concept, mission, benefits, process and yearly timing of activities for a media management function within the marketing department.
This document discusses the various types of jobs available in public relations. It begins by outlining where public relations jobs can be found, including corporations, nonprofits, government agencies, and independent consultancies. It then focuses on corporations and the different public relations roles within corporate environments, such as employee relations, media relations, government relations, and investor relations. It also briefly discusses public relations jobs in nonprofits, government agencies, public relations firms, and independent consultancies.
Strategic communication is defined by the DOD and White House as focused efforts to engage key audiences to advance US interests through coordinated programs and messages. It differs from integrated marketing communication in that it emphasizes goal-driven communication for non-profit promotion rather than audience-driven commercial marketing. To communicate strategically, organizations must set clear goals, understand audiences, craft effective messages, coordinate strategies, and measure results.
El partido entre el R.C. Valencia y el Akra Barbara en la Primera Autonómica Valenciana terminó con una victoria 50-7 para el R.C. Valencia. Valencia anotó 8 ensayos y transformó 6, mientras que Akra Barbara anotó 2 ensayos y transformó 1.
The document discusses the need for retirement plan providers to adapt their business models to a changing regulatory landscape. It notes several consolidations that have occurred in the industry and says providers must seek joint distribution relationships and specialty services to survive. A successful strategy involves developing these relationships, supporting partners, providing high-quality products and services, and having the right business model and vendor support.
This document discusses factors for successful socially responsible projects and programs. It identifies that projects must balance the triple constraints of scope, time and budget. Key factors include clear objectives agreed upon with stakeholders, an effective committed team, thorough planning, management controls, repeated evaluation, and communication. Socially responsible projects are important as the public demands them and they benefit companies through improved competitiveness, supply chains, change management, reputation and financial value. The document provides 10 steps for starting a social responsibility program, including inventorying current efforts, stakeholder dialogue, community relationships, plans with accountability and priorities, integration, sustainable actions, charitable support in core areas, and evaluation.
Ethical dimension of public affairs and crisis managementSahil Jain
This document discusses the ethical dimensions of public affairs and crisis management. It defines public relations and explains that the goal is to create successful relationships between organizations and their various stakeholders through effective communication. It also discusses ethics, public issues management, and crisis management. Specifically, it outlines the key aspects of public issues life cycles, stakeholder networks, and the processes of issue management and developing an effective crisis management plan.
Stakeholder mapping is a process to identify and analyze stakeholders. It involves listing relevant groups, understanding their perspectives and interests, visualizing relationships, and prioritizing stakeholders. Several techniques can categorize stakeholders based on their power, influence, interest and other factors. This helps decision-makers understand which stakeholders support or oppose changes and prioritize engagement strategies. Three common matrices discussed map stakeholders based on power vs dynamism, power vs interest, and power vs legitimacy vs urgency.
Optimise-GB provides you with a presentation on stakeholder engagement and management. Why is it that change initiatives, programmes and projects fail? Some might say that the project has been wrongly defined or executed poorly. There are other reasons why change initiatives fail: poor communication and a lack of engagement with stakeholders. This presentation provides some insights of how you can identify stakeholders, understand their issues and concerns, how to effectively communicate with people and how to resolve conflict to ensure buy in. There are a number of tools and techniques within this presentation. If you have any questions on simon@optimise-gb.com and visit www.optimise-gb.com for more details. Many thanks Simon Misiewicz
Policy is a plan or course of action adopted by governments, businesses, or institutions to influence decisions and procedures. Advocacy is a deliberate process used to influence, persuade, or convince policymakers. The goal is to create desirable policy changes through approaches like legislation, public statements, regulations, legal decisions, or institutional practices. Effective policy advocacy requires in-depth analysis, developing a clear strategy, building coalitions, taking strategic actions, continuous evaluation, and maintaining advocacy efforts over the long term using tools like experts, media, and capacity building.
These slides were used as a part of the Smarter Everyday Seminar at CTE Solutions Ottawa office on January 3rd, 2014.
What better way to start the new year than with getting smarter!
These are dynamic times for associations, with changes occuring on multiple fronts. This is a run down of the top 4 changes they should be thinking about from our perspective.
This document discusses various public relations, publicity, and corporate advertising techniques. It begins by explaining guerrilla marketing and how a failed guerrilla marketing campaign by Turner Broadcasting for Aqua Teen Hunger Force backfired. It then provides definitions and discussions of public relations, publicity, corporate advertising, and measuring the effectiveness of PR programs and campaigns. Specific topics covered include determining target audiences, developing PR plans and programs, and using various communication channels and tools.
Stakeholder Engagement in the Context of Conflict Analysis and InterventionSharon McCarthy
This document discusses stakeholder engagement in the context of conflict analysis and intervention. It defines stakeholders as any person, group, or organization that can impact or be impacted by an action. The document outlines different types of stakeholders and explains engagement as understanding stakeholders' views and being accountable to them. It also presents models for analyzing stakeholders, including identifying their interests and levels of influence. Finally, it discusses best practices for stakeholder engagement strategies and international standards for reporting on such activities.
Organisations are increasingly realising the power of networks to create the greatest impact for society. Working collaboratively with a network of partners can increase your reach, generate efficiencies and stimulate innovation.
Yet, approaches to working in networks vary widely and each approach has a unique set of associated challenges. In our latest Briefing Paper, Aleron brings together the insight of expert practitioners in the field to bring clarity to the complex area of network working in the social sector.
Partnerships to inform, support and enhance health promotion programscraig lefebvre
This presentation focuses on the critical steps and processes in developing partnerships for health promotion programs. It integrates theory, research and best practices into a strategic approach designed to increase the effectiveness of partnerships as public health strategy. This slideshow was originally narrated and presented at the Health Promotion Conference held at Haifa University School of Public Health, 2015. Sorry the audio track did not upload, but the slides will carry the story.
This document outlines an advocacy strategy development workshop held in Nigeria in February 2013. The workshop aimed to develop participants' understanding of advocacy and provide skills training. It covered defining advocacy and distinguishing it from related concepts, the benefits of advocacy work, and introducing an 8-step advocacy planning framework. Participants practiced applying the framework to select issues, research problems, and analyze causes and effects. They also learned communications skills for advocacy such as preparing briefing notes and press releases. The workshop agenda spanned 5 days and employed exercises, discussions, and tools to help participants gain advocacy skills and plan potential advocacy actions.
Public relations in policy evaluation and implementationBolaji Okusaga
The role of Public Relations in helping to create an ambient environment for policy discussions and policy engagement continues to come under focus. This presentation discusses best practice route to attaining that objective.
The document discusses stakeholders and sustainability. It defines stakeholders as any group affected by a company's decisions and divides them into market and non-market stakeholders. It argues that companies should identify relevant stakeholders, understand their interests and power, and engage with them to learn expectations and find solutions. Engaging stakeholders can help companies improve reputation and gain support while mitigating critics. The challenges are that stakeholders are complex and changing over time and technology.
The document provides an overview of Outcome Mapping (OM), a planning, monitoring, and evaluation approach that focuses on behavioral changes of boundary partners rather than linear cause-and-effect frameworks. It discusses the 7 steps of OM: 1) defining a vision, 2) developing a mission, 3) identifying boundary partners, 4) crafting outcome challenges, 5) establishing progress markers, 6) creating strategy maps, and 7) considering organizational practices. Key concepts are boundary partners whose behavior may change, and progress markers that show transformation in partners from initial to profound changes.
A company introduction for proposing an internal media management concept within a corporation or with an outsourced partner. Describes the concept, mission, benefits, process and yearly timing of activities for a media management function within the marketing department.
This document discusses the various types of jobs available in public relations. It begins by outlining where public relations jobs can be found, including corporations, nonprofits, government agencies, and independent consultancies. It then focuses on corporations and the different public relations roles within corporate environments, such as employee relations, media relations, government relations, and investor relations. It also briefly discusses public relations jobs in nonprofits, government agencies, public relations firms, and independent consultancies.
Strategic communication is defined by the DOD and White House as focused efforts to engage key audiences to advance US interests through coordinated programs and messages. It differs from integrated marketing communication in that it emphasizes goal-driven communication for non-profit promotion rather than audience-driven commercial marketing. To communicate strategically, organizations must set clear goals, understand audiences, craft effective messages, coordinate strategies, and measure results.
El partido entre el R.C. Valencia y el Akra Barbara en la Primera Autonómica Valenciana terminó con una victoria 50-7 para el R.C. Valencia. Valencia anotó 8 ensayos y transformó 6, mientras que Akra Barbara anotó 2 ensayos y transformó 1.
The believers are like a body in that they care for one another through love, mercy and kindness. If any part of the body is ill, the whole body shares in its sleeplessness and fever by providing support. The hadith encourages believers to support one another as different parts of a single body would.
'Free' Children from the Cyberworld (NST Newspaper,Malaysia, 21st. Oct.2015,p...Mohd Abbas Abdul Razak
Childhood is a stage where children express ideas, are curious, have fantasies and engage in exciting activities. As they pass through this stage once in a lifetime, parents, teachers and society should provide an environment that is conducive for children to learn all that is good and morally acceptable, and to avoid the unpleasant.
During this period, too, children learn an enormous amount of new things through parental guidance, role-modelling, books and play, and by exploring the environment. Adequate attention and proper guidance by parents and others in this crucial phase are potent to inculcate good moral values, discipline, good character, and creative and positive thinking in children as growing adults.
Traditionally, all communities, be they in the East or West, have earnestly paid attention to the many vital needs of a child. This attention is given in the hope that later in life, the child will blossom into a good and holistic person. As an individual, he or she will be a responsible person towards him or herself, the community and the nation at large.
- Over 900 million people do not have enough food to eat according to the UN Food and Agriculture Organization. 98% of the world's hungry live in developing countries and 65% live in just 7 countries including India, China, and Ethiopia.
- Hunger is the number one risk to health worldwide, greater than diseases like AIDS, malaria, and tuberculosis. Malnutrition impairs development and increases risk of disease and early death.
- Hunger has crushing economic impacts on developing nations as malnutrition stunts children's growth and potential lifetime earnings by 5-10%.
This article intents to draw the attention of the developing countries in Africa and Asia to pay attention to the preservation and conservation of the natural world/environment. It also identifies some of the reasons as to why it is not possible for some countries to join the campaign that calls for the friendly co-existence with nature.
This document summarizes a six-week community boot camp program that provides a variety of physical activities to suit all ages and abilities with the goal of helping participants stay healthy. It involves a weekly schedule of activities led by experienced tutors and volunteers, as well as health information events. Participants are randomly assigned to teams and can earn points for their team by attending activities. Weights are recorded weekly and the team with the greatest combination of activity hours and weight loss after six weeks wins. The cost is £10 or £15 per week depending on if joining alone or with a friend.
Implementation of construction project with detailed contract documents r1thinthinaung2005
This document discusses the implementation of construction projects using detailed contract documents in Myanmar. It begins by introducing the speaker, Soe Minn Sett, and his experience working on various airport projects around Asia. It then covers the legal framework for construction contracts in Myanmar, including relevant acts and the typical components of contract agreements. It also discusses common standard forms of construction contracts from other countries. Finally, it recommends publishing standard contract conditions and using detailed specifications to prevent disputes and set standards for Myanmar's developing construction industry.
The document discusses the role of public relations in corporate communications. It covers topics like media relations, customer relations, investor relations, environmental relations, and corporate philanthropy. The key role of public relations is to build trust and credibility with stakeholders through practices like adopting ethical principles, pursuing transparency, and engaging in corporate social responsibility efforts.
12th Alex Marketing Cub (Public Relations Management) by Dr. Ahmed SalehMahmoud Bahgat
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The document outlines the key components of public relations (PR) work, which include counseling, research, media relations, publicity, employee relations, community relations, public affairs, government affairs, issues management, financial relations, industry relations, development/fundraising, multicultural relations, special events, and marketing communications. It then provides brief definitions for each component. The document also discusses why PR is important for organizations and outlines nine ways that PR can contribute to an organization's bottom line, such as providing early warnings, building morale, motivating employees, identifying opportunities, managing crises, and influencing public policy.
Public relations is defined as a strategic communication process that builds mutually beneficial relationships between organizations and their publics. The document provides an overview of key concepts in public relations including its scope, definitions, relationship to other fields like marketing and journalism, and essential career skills.
The document summarizes a group presentation on public relations. It includes the group profile, definitions of public relations, descriptions of common public relations plans and processes, tools used in public relations, advantages and disadvantages, and how to evaluate a public relations program. The group's presentation covered the key aspects of developing and implementing an effective public relations strategy and evaluating its impact.
The document discusses guerilla marketing tactics used by Turner Broadcasting to promote the Aqua Teen Hunger Force Movie. They deployed 400 LED signs in 10 major cities without notifying authorities. In Boston, the signs were mistaken for explosives, causing mass transit shutdowns and a $500,000 police response. Turner Broadcasting was fined $2 million total and saw increased viewership and sales following the controversial marketing stunt. The document examines whether the lack of communication constituted an ethical breach for the company.
Crisis Management
Crisis management is the establishing methods and policies to be used when an organization’s operations become involved in an emergency affecting the public. This includes policies and procedures for the distribution of information to employees, media, government and other key publics.
Crisis management deals with emergencies affecting the organization. They help establish policies for dealing with emergencies, such as who gets to communicate with the media, and how management shares information with employees.
Frank Mantero, director of corporate citizenship at General Electric, discussed corporate social responsibility (CSR) and it's role in PR and driving business growth.
Public relations is the practice of managing communication between an organization and its various publics. It aims to establish and maintain mutually beneficial relationships. The RACE model is an effective process for developing strategic PR plans consisting of research, action planning, communication, and evaluation. Research involves understanding the problem and stakeholders. The action plan develops goals, targets audiences, and determines the best course of action. Communication implements tactics to effectively deliver messages to audiences. Evaluation determines if the campaign achieved its objectives by measuring public perception.
Overview Presentation. Introduction to business communications. Strategic communications planning to assist with business development and sustainability. Goal: Your public will know you, trust you, like you and think of you as the best person in your field to do business with.
This document provides an overview of public relations including:
- Definitions of public relations from Lee and Edwards, Louis Bernays, and the PRSA.
- The objectives of PR including creating awareness, acceptance, trust, image, cooperation, and recognition.
- The advantages of PR such as credibility, reach, and cost effectiveness.
- The disadvantages including lack of direct control, difficulty measuring success, and lack of guaranteed results.
- The importance of PR in building brand values, community relations, and brand image.
- The roles of PR management including communication, crisis, relationship, resource, reputation, and risk management.
This document provides an introduction and overview of public relations. It defines key concepts like publics, relations, and what constitutes public relations. It outlines the basic functions of PR like media relations, product publicity, corporate communications, and crisis management. It also discusses specialty areas within PR and the origin of the practice. The document aims to concisely explain the essential elements of what public relations entails.
1. The document provides guidance on stakeholder engagement for businesses. It defines stakeholders as individuals or groups that can affect or be affected by a company's activities.
2. Stakeholder engagement involves exchanging information and building understanding between a company and stakeholders. It has evolved from a reactive approach to proactively understanding stakeholder perspectives to inform decision making.
3. Fifteen principles of effective stakeholder engagement are outlined, such as engaging on important issues, being willing to act on feedback, choosing the right engagement format, and following up on actions from the engagement.
Chapter 12Using the Power of Media to Influence Health Policy .docxbartholomeocoombs
Chapter 12
Using the Power of Media to Influence Health Policy and Politics in CEOD
Seismic Shift in Media: One-to-Many and Many-to-ManyBroadcast Model: one-to-many
One Broadcaster sends message out to manyNew Model: many-to-many
Many people create media and distribute it to their networksMass Media:
Radio, television, film, and newspaperInternet:
Websites, Facebook, LinkedInAdvantage: Could broadcast a consistent health message to a wide audience
Disadvantages: Controlled by large corporations, expensive to buy time, not targeted audiences, no allowance for personal creativityAdvantage: All opinions are available
Disadvantage: Credibility can be an issue
Prosumption / Everyone (prosumers) is producing and consuming media.
The Power of Media
mHealth / the practice of healthcare delivery and public health supported by mobile devices. Revolutionizing the way healthcare is delivered in developing countries.
Medic Mobile / A nonprofit company and early innovator in open-source mobile health technology / http://medicmobile.org/
Mobile health / Strengthens the capacity and capabilities of health workers to improve the health of people globally. It is increasingly being harnessed to shape the political and policy landscape globally.
Who Controls the Media?
Traditional Media / 90% owned by major corporations prior to the growth of social media. Today social media often drives traditional media to cover issues that major newsrooms may not deem worthy of their limited space and time
Social Medial / The public
Distributed Campaigns
A bottom-up approach rather than a top-down approach to campaigns that depends upon viral spreading from the grassroots rather than message broadcasting and controlled by staff
Getting on the Public’s Agenda
One of the most important roles that the media plays is getting issues on the agendas of the public and policymakers.
The Internet may be where people go to find out about a health issue, but they often first become aware of the issue through television
ER
Grey’s Anatomy
Documentary Films
Super Size Me
SICKO
Food, Inc.
Media as a Health-Promotion Tool
Public Education / Acquiring important information
Social Marketing / Visual or verbal messaging that can shift the individual’s thinking, attitudes and values
Media Advocacy / The strategic use of media to apply pressure to advance a social or public initiative.
Media Advocacy
Media Advocacy
The strategic use of media to apply pressure to advance a social or public initiative.
A tool for policy change
A way of mobilizing constituencies and stakeholders to support or oppose specific policy changes
Differs from social marketing. "Social marketing is the use of marketing principles to influence human behavior in order to improve health or benefit society.“
Retrieved from http://www.cdc.gov/healthcommunication/HealthBasics/WhatIsHC.html
A means of political action
Framing
Framing / Defines the boundaries of publ.
This document discusses crisis communication management and outlines best practices for organizations to follow. It defines a crisis as a major occurrence with potentially negative outcomes that interrupts normal business. It emphasizes the importance of having a crisis communication plan to minimize damage through dialogue with stakeholders before, during, and after a crisis. The five stages of a crisis are outlined as detection, prevention, containment, recovery, and learning. Public relations plays a key role in building relationships and reputation through regular communication so organizations are prepared to respond effectively if a crisis occurs.
Lite version of presentation by Iain willox of action planning approach that will be adopted in COPIE 2 presented at Cologne meeting on 5 and 6 march 09
This document discusses how social media has changed the consumer decision journey. It used to be a funnel process where consumers narrowed choices, but now consumers add and subtract brands during evaluation. After purchase, consumers often have an ongoing relationship with brands and share experiences online. The key stages are now evaluate and advocate. Social media allows word of mouth to spread further. The document provides tips for companies to plan for social media, such as preparing roles and guidelines. Success requires internal alignment and treating social media as part of the organizational culture.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
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Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
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Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
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