The Linen House is a luxury linen rental company founded in 1998 that has experienced significant growth. They offer a wide range of linen rental and tableware rental services, as well as retail items. Their mission is to provide excellent value and unique, high quality products with superior customer service. They cater to prestigious restaurants, hotels, and event venues.

1. Introducing…
Presented by
Jan Cancila
Owner, The Linen House
Jan Cancila is President/Owner, The Linen House

2. Contents
Profile of The Linen House
Company Values
Our Mission Statement
Our Philosophy
Our Customers
Services Offered
Photos and Ads
Contact Information
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3. Profile of The Linen House
Founded in 1998 as a luxury linen rental
company
Over 20,000 rental orders successfully
fulfilled to 4600+ customers
Extensive inventory of fine linens – more
added on a monthly basis
Purchased by current owner Sept 2004
Doubled volume 2007 vs. 2005
Delivers in the Houston metro area; ships to
outlying areas, statewide and nationally
Advertises in print, electronic and broadcast
mediums
Showrooms located in Houston inner loop
and The Woodlands; Warehouse located in
north Houston
Rentals and sales to individuals and
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commercial accounts
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4. Our Company Values
SAFETY
Above all else, and if necessary, at the expense of our other values, we make decisions that ensure
our employees, equipment, premises and vehicles operate in a way that maximizes the health and well
being of all concerned.
RESPECT
We will provide a safe and productive work environment that is free of harassment, encourages the
free exchange of ideas, safe guarding of confidences and appreciation for each job in the value chain.
In addition, we extend and expect reciprocity to and from our customers.
QUALITY
In a safe and productive environment, we will generate accurate orders that are clean, well pressed,
appropriately sized and in the correct quantity. Regardless of job title or official duties, it is expected
that anyone observing any defect has an obligation to halt the order and bring the defect to the
attention of the supervisor or sales person responsible for the order.
PUNCTUALITY
Honoring commitments to others includes promised deliverables arrive on time or, in advance of a late
delivery, a revised time estimate is provided. Deliverables include but are not limited to work in
process, completed orders, setups, correspondence, phone calls, appointments or any product or
service for which we are responsible to internal or external constituents.
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5. Mission Statement of
The Linen House
The mission of The Linen House is to
provide our customers with excellent
value by offering unique designs and
products consistently delivered with
superior service and exceptional
follow-through.
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6. Our Philosophy
At The Linen House, we understand that our linens are being rented to celebrate
once-in-a-lifetime occasions – a wedding, a christening, a bat mitzvah, a
21st birthday, a retirement, an engagement, a new product announcement.
For that reason, every employee of The Linen House who sews, washes, irons,
folds, hangs, delivers, unfolds, ties, sets, or touches your linens, works to
ensure you will be very pleased with the finished product. From your first
contact until the thank you note is sent, our sales personnel are among the
most professional, accessible and accountable you will find anywhere.
Whatever the reason, whatever the season, wherever the location, if it is
important enough to celebrate, the linens should be from The Linen House.
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7. Our Customers
The most prestigious names in entertaining call on
The Linen House to provide fine linens when
compromise is not an option. Among our 4600
customers are:
Restaurants: Tony’s, Masraff’s, La Colombe d’Or
Caterers: Jackson & Co, City Kitchen, A Fare, Melange
Hotels: The Marriott, The Four Seasons, St. Regis, The Omni,
Hotel Derek, The Westin Galleria
Venues/Clubs: River Oaks Country Club, Junior League,
Museum of Fine Arts, Club at Carlton Woods, The Parador,
Lindsay Lakes, Coronado Club, Houston Polo Club
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8. Services Offered
Linen Rentals, including
Tablecloths, overlays, chair covers, sashes, napkins
Delivery, Pick Up, Set Up in selected local areas
Basting of linens to fit smaller/odd sized tables
Assistance with event and theme planning and design
Table, Chairs, Tabletop Rentals, including
China, Crystal, Flatware, Glassware, Serving pieces
Round tables, banquet tables, serpentine tables
Chairs – Chiavari, Folding, Garden
Delivery, Pick Up, Set Up in selected local areas
Retail Boutique at our Montrose showroom
Our very own LuxiloftTM Blankets (Infant – Adult Throws)
Monogramming services
Custom Silk Occasion Books
Seasonal home décor items
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9. Services Offered, continued
Wholesale Linens
Tablecloths, overlays, chair covers, sashes,
napkins
Small and large quantities
Custom or standard design
Domestic and international production
Custom Linen Design/Fabrication
Concept development
Fabric, size, color, design selection
Cutting, sewing, storing options
Instruction on care and preservation of linens
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10. Events and Samples
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11. Welcome to our Houston / Montrose
Showroom (MoSho)
4621 Montrose Blvd, Ste B110
Houston, TX 77006
Phone: 713-522-1711
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12. Welcome to our Showroom
in The Woodlands (WooSh)
Sales Rep, Cathi Thompson
25236 Grogans Park Drive
The Woodlands, TX 77380
Phone: 281-292-0184
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13. Examples of Print Ads
X legant linen rentals for
corporate events, meetings,
parties, weddings and more.
Also offering tables, chairs,
china, glassware, flatware.
4621 Montrose Blvd, Ste B110
Houston, TX 77006
713-522-1711
www.linenhouse.com
Business Meetings & Events
Weddings in Houston, Spring 2007
Summer 2008
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14. Visibility locally and nationally
National Presence
• MyRegistry.com
• Kate Aspen Party Supply partner
• Website: www.LinenHouse.com
•Ranks in the top 35% of all websites
globally in terms of web traffic for past
3 months*
• Weddings in Houston Magazine
• The Knot Magazine, Texas
• KPRC TV2 – Local NBC Affiliate
• The Yellow Pages – Houston metro
Local and Regional
• The Hispanic Yellow Pages
Presence
• Mid-Town Houston Yellow Pages
• Interfaith Directory, Montgomery County
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*Per website ranking service provided by Alexa.com
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15. Contact Information
Administrative Offices & Houston Showroom:
4621 Montrose Blvd, Ste B110
Houston, TX 77006
Phone: 713-522-1711; Toll Free: 713-522-1711; Fax: 713-522-4876
Showroom in The Woodlands:
25236 Grogans Park Dr, The Woodlands, TX 77380
Phone: 281-292-0184; Fax: 832-585-0480
Owner: Jan Cancila
Houston Sales: Stephenie Alloy, Bahara Jamea
Sales Administration/Customer Service: Kristin Avant, Tené Lindsay
The Woodlands Sales: Cathi Thompson
Sales Administration - The Woodlands: Vacant
Office hours M-F 9:00 – 5:00
Available by appointment after hours and on weekends
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16. We look forward to serving you soon!
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