92%
SIMILARIT Y INDEX
91%
INT ERNET SOURCES
4%
PUBLICAT IONS
92%
ST UDENT PAPERS
1 87%
2 4%
Exclude quo tes Of f
Exclude biblio graphy Of f
Exclude matches Of f
forumpost_12686_1397754_109973_2258107.txt
ORIGINALITY REPORT
PRIMARY SOURCES
Submitted to Campbellsville University
St udent Paper
link.springer.com
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forumpost_12686_1397754_109973_2258107.txtby Ravinder Kommerelliforumpost_12686_1397754_109973_2258107.txtORIGINALITY REPORTPRIMARY SOURCESforumpost_12686_1397754_109973_2258107.txt
Running head: OPERATIONS EXCELLENCE
1
OPERATIONS EXCELLENCE
8
Practicum – Week 6 Journal Entry
Student 1
Student 2
Student 3
Student 4
Professor
Date
The impact of Operation Excellence on the Performance of McDonald’s in the Fast Food Industry
1.0 Introduction
Businesses operate in the competitive environment and thus operational excellence facilitates the execution of a business strategy in a reliable and consistent manner. The operational excellence strategy derives the competitiveness of the business from enforcing practices that aim at achieving better results. A company enforces the most effective strategy that has minimal operational risks, low operation costs, and enhanced revenue relative to its rivals (Oakman, 2014). Mainly, operations excellence is a management philosophy embedded on continuous improvement modes, such as lean thinking, Scientific Management, and Six Sigma. Importantly, the focus of operational excellence is on long-term improvement and change in organizational culture in order to realize sustainability. The fast food industry, like any other market, is very competitive. In effect, players in the industry strive to enforce operation excellence as a way of gaining leverage and remaining ahead of competitors. One of the firms operating within this industry is McDonald's. McDonald's was established on 15 April 1955, Des Plaines, Illinois, and since then, the company has continued to dominate the industry and its global presence is a good indication of how the company has remained successful amidst the competition. In effect, the objective of the research is to review the manner in which operational excellence has facilitated McDonalds’s success within the global fast food industry.
1.1 Background
As postulated by Oakman (2014), organizations that pursue operational excellence strive to manage their business and operations using a systemic approach as well as investing in developing the right organ.
Based on reading Ch 1 and 2 from the above book, Reflection-in-Ac.docxcherishwinsland
This document discusses a study on how operational excellence has facilitated McDonald's success in the fast food industry. Key findings from interviews with McDonald's top management include:
1. McDonald's implements strategies for continuous improvement like improving menus, products, customer service and delivery.
2. Other operational excellence strategies used include employee development, customer satisfaction, continuous learning, innovation, and efficient delivery systems.
3. McDonald's demonstrates aspects of operational excellence like results-focus, improvement, empowerment, customer value, and technological innovation.
4. McDonald's has recruited expertise to a large extent to help leverage operational excellence as part of its strategy.
Creating a Culture of Cost Optimization discusses developing an organization-wide culture of cost optimization through strategic planning, clear communication, and understanding suppliers' industries. It recommends articulating how expense savings impact revenue, making cost reduction a shared initiative, committing to sustainable change, and leveraging supplier knowledge to gain value. Maintaining momentum requires incentives and continuous efforts to find long-term savings that can be reinvested.
This speech discusses the importance of business excellence and strategy implementation in organizations. It notes that the current business environment is vague, uncertain, complex and ambiguous, requiring companies to have strong strategies and business excellence frameworks. The speech outlines several key factors for organizational success, including visionary leadership, customer focus, robust strategies, and good governance. It emphasizes that effective strategy implementation relies on adopting business excellence models across the entire organization. Business excellence frameworks can help companies assess performance, identify gaps, and drive continuous improvement. The speech encourages aligning employee attitudes, efforts, and objectives with organizational goals in order to achieve excellence.
No organisation is the best at everything it does. And being second in most activities can add up to coming first overall. All managers recognise that it is up to them to improve continuously the operations that they are responsible for. But that aspiration is blunted because they don’t know how much better their performance could be.
Benchmarking is the structured comparison of an organisation’s products, services, processes or activities with those of an external organisation that is believed to have better performance. The goal is to pinpoint the factors that contribute to that superiority, and to adopt them.
Organisations usually compare themselves with the leaders in their own industrial sectors. But comparison can also be made with processes that, although in other sectors, have similar characteristics – such as shared service centres. An airline compared the processes in the ‘turnaround time’ for planes with those used in pit stops for racing cars. Benchmarking with non-competitors
can increase the quality and quantity of the information available.
Creating the Performance Driven Organisation - Paul LimPaul Lim
The document discusses the importance of performance management for organizations. It outlines a methodology called VisionBridge for developing performance management programs. The methodology has three phases - identify, design, and execute. The identify phase uncovers business assumptions and maps operations. The design phase identifies key performance drivers, objectives, and indicators. The execute phase implements the performance system. The document argues that properly identifying and prioritizing the right performance metrics is critical for success. VisionBridge uses a technology architecture to integrate performance data across systems and support decision making.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxjosies1
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxbradburgess22840
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxdeanmtaylor1545
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Based on reading Ch 1 and 2 from the above book, Reflection-in-Ac.docxcherishwinsland
This document discusses a study on how operational excellence has facilitated McDonald's success in the fast food industry. Key findings from interviews with McDonald's top management include:
1. McDonald's implements strategies for continuous improvement like improving menus, products, customer service and delivery.
2. Other operational excellence strategies used include employee development, customer satisfaction, continuous learning, innovation, and efficient delivery systems.
3. McDonald's demonstrates aspects of operational excellence like results-focus, improvement, empowerment, customer value, and technological innovation.
4. McDonald's has recruited expertise to a large extent to help leverage operational excellence as part of its strategy.
Creating a Culture of Cost Optimization discusses developing an organization-wide culture of cost optimization through strategic planning, clear communication, and understanding suppliers' industries. It recommends articulating how expense savings impact revenue, making cost reduction a shared initiative, committing to sustainable change, and leveraging supplier knowledge to gain value. Maintaining momentum requires incentives and continuous efforts to find long-term savings that can be reinvested.
This speech discusses the importance of business excellence and strategy implementation in organizations. It notes that the current business environment is vague, uncertain, complex and ambiguous, requiring companies to have strong strategies and business excellence frameworks. The speech outlines several key factors for organizational success, including visionary leadership, customer focus, robust strategies, and good governance. It emphasizes that effective strategy implementation relies on adopting business excellence models across the entire organization. Business excellence frameworks can help companies assess performance, identify gaps, and drive continuous improvement. The speech encourages aligning employee attitudes, efforts, and objectives with organizational goals in order to achieve excellence.
No organisation is the best at everything it does. And being second in most activities can add up to coming first overall. All managers recognise that it is up to them to improve continuously the operations that they are responsible for. But that aspiration is blunted because they don’t know how much better their performance could be.
Benchmarking is the structured comparison of an organisation’s products, services, processes or activities with those of an external organisation that is believed to have better performance. The goal is to pinpoint the factors that contribute to that superiority, and to adopt them.
Organisations usually compare themselves with the leaders in their own industrial sectors. But comparison can also be made with processes that, although in other sectors, have similar characteristics – such as shared service centres. An airline compared the processes in the ‘turnaround time’ for planes with those used in pit stops for racing cars. Benchmarking with non-competitors
can increase the quality and quantity of the information available.
Creating the Performance Driven Organisation - Paul LimPaul Lim
The document discusses the importance of performance management for organizations. It outlines a methodology called VisionBridge for developing performance management programs. The methodology has three phases - identify, design, and execute. The identify phase uncovers business assumptions and maps operations. The design phase identifies key performance drivers, objectives, and indicators. The execute phase implements the performance system. The document argues that properly identifying and prioritizing the right performance metrics is critical for success. VisionBridge uses a technology architecture to integrate performance data across systems and support decision making.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxjosies1
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxbradburgess22840
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Task1-Question Module 2 Discussion ForumQuebecor Printing is .docxdeanmtaylor1545
Task1-
Question: Module 2 Discussion Forum
Quebecor Printing is a commercial printing company that is expanding, acquiring ailing printing companies, and moving into international markets. They have completed more than 100 mergers and buyouts since 1972 and have focused on customized service by using "selective binding" to print. Apply strategies from Porter's model to make Quebecor Printing’s business more profitable.
Follow below rules to complete the assignment.
Within each module, there is a list of key terms. Each student will select one of the key terms and conduct a search of Campbellsville University’s online Library resources to find 1 recent peer reviewed article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200-word range. Be sure to note the article's author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission--in APA format. (continued) Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
Material:
Supplemental Resources
Mechanistic Organization vs. Organic Organization -https://blog.ordoro.com/2012/07/15/mechanistic-organization/
Common Organizational Structures- https://courses.lumenlearning.com/boundless-management/chapter/common-organizational-structures/
Factors to Consider in Organizational Design- https://courses.lumenlearning.com/boundless-management/chapter/factors-to-consider-in-organizational-design/
Organizational Environment | Sources of Organizational Uncertainty- https://www.youtube.com/watch?embed=no&v=9unK-zqhOhQ
Organizational Environment | Adapting to the Environment- https://www.youtube.com/watch?embed=no&v=vFIn1uhFuqI&t=13s
What Kinds of Changes Do Companies Make in Response to Environmental Uncertainty?- https://smallbusiness.chron.com/kinds-changes-companies-make-response-environmental-uncertainty-71519.html
Task2:
Please provide comments/replies for below two discussions. Each comment/reply should be 150 words.
Classmate disc1:
Sidhartha Ananthula - Sunday, 15 March 2020, 10:31 AM
Porter’s Model
A commercial and.
Business ImplementationJessica ValverdeManagement Practices TawnaDelatorrejs
Business Implementation
Jessica Valverde
Management Practices for the 21st Century
Management in Action
Customer Relationship management
Customer relationship management is a practice that focuses on creating good relations with clients
The focus of the practice is the development of a high degree of efficiency
It improves the degree of responsiveness within clients by handling their issues
It improves the regular communication within the two
Customer relationship management is a practice that focuses on creating good relations with clients. The focus of the practice is the development of a high degree of efficiency. It improves the degree of responsiveness within clients by handling their issues. It improves the regular communication within the two
2
Challenges of implementing TQM
Lack of support from the top management.
Limited resources in terms of service delivery.
Lack of enough funds.
The TQM takes time to be successful
Lack of support from the top management. Limited resources in terms of service delivery. Lack of enough funds. The TQM takes time to be successful
3
Efficiency
Efficiency refers to the organizational effectiveness
The application of positive communication practices
Increasing the number of employees
Creating realistic goals that can be easily achieved
Efficiency refers to the organizational effectiveness. The application of positive communication practices. Increasing the number of employees. Creating realistic goals that can be easily achieved
4
Importance of Value Chain Management
Value chain management increases business efficiency.
It plays an important part in the creation of predications.
It creates a competitive advantage to a company.
It increases the general productivity
Value chain management increases business efficiency. It plays an important part in the creation of predications. It creates a competitive advantage to a company. It increases the general productivity
5
Inovation
Innovation refers to the process of creating new ideas.
The use of brainstorming is a perfect approach.
Focusing on diversity is the other practice.
The application of market research is also productive in this case.
Innovation refers to the process of creating new ideas. The use of brainstorming is a perfect approach. Focusing on diversity is the other practice. The application of market research is also productive in this case.
6
Responsiveness to Customers
It is measured by evaluating the outcomes in terms of sales.
Employee turnover also evaluates the issue.
The level of organizational diversity also explains the matter in a broader perspective.
Increasing efficiency is the point of focus that can be applied in the evaluation process
It is measured by evaluating the outcomes in terms of sales. Employee turnover also evaluates the issue. The level of organizational diversity also explains the matter in a broader perspective. Increasing efficiency is the point of focus that ...
Fundamentals of manufacturing excellenceMAHESH BALAN
This document discusses fundamentals of manufacturing excellence. It summarizes that leadership must establish clear goals focused on customers and continuous improvement. World-class manufacturers integrate all elements and break down barriers for effective communication. The organization must understand customers' needs and optimize the system to meet those needs. Customers purchase solutions, not individual functions, so the whole organization must work together toward customer satisfaction.
The document describes the Tata Business Excellence Model (TBEM), which is adapted from the Malcolm Baldrige model and forms the basis for organizational assessments within Tata companies. TBEM focuses on 7 core aspects of operations: leadership, strategic planning, customer focus, measurement/analysis, human resources, process management, and business results. Companies must achieve a minimum of 500 points within 4 years to be recognized. The model helps Tata companies gain insights and improve through an annual assessment process.
Benchmarking is the continuous process of comparing one’s business processes and performance metrics to industry bests and/or best practices from other industries. Dimensions typically measured are quality, time, and cost.
Improvements from learning mean doing things better, faster, and cheaper.
Please see attached for full data. Do young children use c.docxLeilaniPoolsy
Please see attached for full data.
Do young children use cell phones? Apparently so, according to a recent study (A. Ross, “Message to Santa; Kids Want a Phone,” Palm Beach Post, December 16, 2008,pp. 1A, 4A), which stated that cell phone users under 12 years of age averaged 137 calls per month as compared to 231 calls per month for cell phone users 13 to 17 years of age. No sample sizes were reported. Suppose that the results were based on samples of 50 cell phone users in each group and that the sample standard deviation for cell phone users under 12 years of age was 51.7 calls per month and the sample standard deviation for cell phone users 13 to 17 years of
age was 67.6 calls per month.
a. Using a 0.05 level of significance, is there evidence of a difference in the variances of cell phone usage between cell phone users under 12 years of age and cell phone users 13 to 17 years of age?
b. On the basis of the results in (a), which t test defined in Section 10.1 should you use to compare the means of the two groups of cell phone users? Discuss.
Running Header: OVERVIEW
SWOT ANALYSIS 2
SWOT Analysis
Shannon James
April 27, 2015
Shelia Porter
Overview
Xerox cooperation is a company that deals with business solutions that relate to document processing and management. Currently, the company operates in 160 companies across the globe. The headquarters of the company is in Norwalk Connecticut. The company employees 139650 people and recorded a profit of 22626 million dollars. The operating profit for the same company was about 1796 million dollars. The company has managed to the employee the latest technologies in carrying out its operations and that is why it has managed to remain relevant to the current dynamic market. In order for the company to remain relevant, there is a need for management to have proper strategies that would ensure that the business goals are achieved.
The goals
There are a number of related goals that the company needs to be achieved (Peter 2000). The common ones include customer satisfaction and excellent services. Others include premium return on assets and Use technology to develop market leadership. Each of the goals will need some specific strategies for it to be achieved.
In order to achieve customer satisfaction, the management will need to have a special plan that will help in boosting customer service. All employees should be trained to excellent customer service such that it should not just be the work of front office staff. The company must ensure the that the products and the services are of very high quality so that customers can be satisfied and in the event that the customers have complains, there should be a help desk for the customers to launch their complains. The management should also have a suggest box that must regularly be che.
The document discusses research conducted by UPS and IDC on operational transformation in the manufacturing industry. The research found that while most companies use Lean/Six Sigma approaches, the increasing demands of customers have tested the limits of these methods. To achieve higher levels of operational excellence, companies must leverage new technologies like IoT and analytics (smart operations) to gain greater insights from data in real-time. The research showed that companies aggressively pursuing smart operations investments were better positioned for success and had made more progress in areas like connected products/assets and supply chain decision-making. Those lagging risk falling further behind industry leaders in competitiveness.
This document discusses managing complexity in operating models. It notes that operating models define how strategy is executed, but they often become misaligned over time due to organic and inorganic growth. This leads companies to struggle with inconsistent performance, inability to adapt, and higher costs. The document advocates designing an optimized "best fit" operating model through assessing capabilities, targets, industry dynamics, and strategy. It also notes the importance of change management capabilities to successfully implement a new operating model.
Quality and EthicsQuality appears to be good business. Quality i.docxamrit47
Quality and Ethics
Quality appears to be good business. Quality is also good ethics. It is unethical to ship defective products knowingly to a customer. Reliable products and low defect rates reflect an ethical approach of management’s care for its customers. This ethic is stated in the well-known mission statement of a New Bedford, Massachusetts, shipbuilder; “We build good ships. At a profit if we can, at a loss if we must. But, we build good ships.”
Quality Highlight 4-1: Solectron Corporation
www.solectron.com
Solectron Corporation is an independent producer of high-tech manufacturing services. This manufacturing includes the assembly of printed circuit boards and subsystems for computer makers and electronics product producers. In addition, Solectron provides system-level assembly services, such as assembly of PCs and mainframe computers. Activities performed by Solectron include design, production, assembly, consultation, and testing. Solectron has achieved outstanding results because of its strategic planning system and the personal leadership provided by its management.
By focusing on customer satisfaction, exploiting advanced manufacturing technology, and stressing continuous improvement in operations and service, the company has reached high levels of quality and efficiency, making it best-in-class and a world leader in production. Solectron is an American company that has competed successfully in international markets. Many competitors of Solectron are now customers because they found it was better to outsource to Solectron than to produce many products in-house. In addition, about 90% of all new work comes from returning satisfied customers.
Assessing Customer Needs
Solectron focused its planning processes on the customer. Solectron does not compete with its customers in designing and marketing products. Although it offers an original equipment manufacturers (OEM) design service, usually the company produces to its customers’ specifications and designs. As a result of understanding its customers, the company develops strategies to meet its customers’ requirements in the areas of service, quality, and cost. Solectron continually monitors customer satisfaction levels and conducts exhaustive research on competitors and markets.
Surveys of customers are conducted on a weekly basis. The results of these surveys go directly to the CEO, who reviews the information with top management in one of three weekly meetings on quality-related issues. The survey information is used to grade the performance of each of Solectron’s nine divisions.
Culture of Continuous Improvement
Solectron has developed a culture that reinforces continuous improvement. Developing this culture has required arduous strategic planning. A top management team is involved in a crusade to revitalize American manufacturing through quality. This team sets corporate targets and then works with teams to set supporting goals in functional areas. The company has pursued several ...
This document provides an overview of a strategic planning and policy analysis course. The 3 main points are:
1) The course aims to teach students how to analyze an organization's strengths, weaknesses, opportunities, and threats in order to formulate strategic plans and goals.
2) Students will learn how to think strategically about a company and its business position to gain a competitive advantage.
3) Strategic planning involves analyzing where a company currently stands, where it wants to be in the future, and how it will get there.
This document discusses strategy formulation and key concepts related to developing a strategic plan. It explains that a company's mission statement expresses its long-term purpose, and that top managers formulate strategies to provide guidance. Strategies define the product lines, markets, resources, and competitive actions. Policies then guide decisions and actions. Developing an effective strategy requires evaluating internal strengths and weaknesses as well as external economic, political, social, technological, and market conditions. The operations function plays an important role in strategy by determining how the company will achieve competitive advantages through quality, cost, dependability, and flexibility.
This document provides an overview of Total Quality Management (TQM) and some of its key concepts. It discusses that TQM is a management philosophy focused on continuously improving processes and exceeding customer expectations. The document outlines some of the basic concepts of TQM including top management commitment, customer satisfaction, employee involvement, continuous process improvement, and performance measures. It also discusses tools used in TQM like quality improvement teams, benchmarking, and statistical process control.
Ten Key Elements to Sustainable Business Practices in SMEs. This tool combines together case studies and lessons learned from small businesses across Canada, the US and the UK.
Speed is an important factor for business success and competitive advantage. It allows companies to quickly respond to customer needs, innovate new products, and adapt strategies. Speed can be achieved through streamlining operations, upgrading technology, and forming partnerships. Innovation is also key, allowing companies to commercialize new inventions through breakthrough products or outsourcing research and development. Successful companies like 3M, Apple, and Procter & Gamble prioritize speed and innovation.
The document introduces the concept of integrated performance management (IPM), which aims to address financial, social, and environmental aspects of business performance equally. IPM follows a plan-do-check-act management cycle to develop strategy, implement key performance indicators, monitor progress, and use results to improve decisions. Companies are moving to IPM to comply with regulations, manage risks, meet investor demands, and attract employees. The document analyzes IPM practices at 16 major companies and defines key concepts like business value, materiality, and methodology.
EFFECTS OF SUPPLIER EFFECTIVENESS ON ORGANIZATION PERFORMANCE AT KENYA SEED C...paperpublications3
This document summarizes a research study on the effects of supplier effectiveness on organizational performance at Kenya Seed Company in Kitale, Kenya. The study aims to determine the impact of supplier agility, process visibility, supplier willingness, and supplier capabilities on an organization's operational, relational, and transformational performance. A sample of 190 employees from Kenya Seed Company participated in focus groups, interviews, and surveys. The findings showed that supplier effectiveness can significantly influence organizational performance both positively and negatively. Specifically, all four components of supplier effectiveness were found to impact the three dimensions of organizational performance. When supplier effectiveness is high, organizational performance is also high. Therefore, developing effective supplier relationships is concluded to be an important strategic tool for improving performance.
INSTRUCTIONS Please read the case first and then answer specificall.docxmaoanderton
INSTRUCTIONS: Please read the case first and then answer specifically the proper questions asked
below. PLEASE ANSWER ALL THE QUESTIONS. PLEASE USE A SEPARATE SHEET OF PAPER TO ANSWER
YOUR QUESTIONS.
Backstory: General Electric Co. decided sustainability was a business opportunity rather than a cost and
pushed into the field in 2005 with its new initiative. But the products and services weren’t only for its
customers — they first transformed GE.
Key moves: GE began looking at sustainability as part of a demographic trend, realizing that scarcity would
increase with population growth. Energy and water use, waste, carbon emissions — all would decline
among the most efficient and sustainable companies. GE saw a profitable business opportunity in helping
companies along this sustainable path to offer environmental solutions.
GE also gambled that carbon would eventually be a cost, following the implementation of previous
regulatory regimes such as limiting acid rain. Although the precise way carbon would be regulated was
unknown, as it still is, the company had little doubt that regulation would happen. Rather than wait, GE
joined a climate coalition with nongovernmental organizations to press for a cap-and-trade system to
build certainty into the future.
Within the company, GE began engaging employees to see where energy savings could be found. That
might include turning off the lights when a factory was idle or even installing a switch so that lights could
be turned off. Ecomagination sold solutions within GE, whether the project involved installing LED lights
on a factory floor, recycling water at a nuclear facility or offering combined heat and power generation
units at a plant in Australia. Within GE, managers began to be measured on how much energy savings they
had achieved.
Impact: The company so far has saved $100 million from these measures and cut its greenhouse gas
intensity — a measure of emissions against output — by 41%, according to the company’s sustainability
report. The work inside GE became a proof of concept to external customers grappling with similar issues.
Ecomagination targeted C-level executives to build this business, since most problems cut across divisions
(improving energy efficiency, for example).
So far GE has invested $4 billion in this effort, much of it in research and development. But it reaped sales
of $17 billion in 2008, up 21% from a year earlier, and is striving for $25 billion in sales in 2010.
1. Describe the 3 Strategic Management Process GE used (please use terms that we had discussed
in class).
2. Explain the need for integrating and the use of strategic management for GE (Give 3 examples).
3. Please list 5 examples of strategic management that GE either can use or already is using.
4. What is the strategy formulation, implementation, and evaluation activities that GE can
potentially use to make its innovation better than what it is now (Give 3 recommendations).
5. If .
This document provides an overview of benchmarking as a technique for assessing a firm's performance against competitors. It discusses what can be benchmarked, the different types of benchmarking, methodology, advantages, and key drivers of success. The main points are:
1. Benchmarking involves comparing a firm's performance metrics, processes, strategies and practices to other high-performing companies to identify areas for improvement.
2. The types of benchmarking include performance, best practice, strategic, internal, competitive, functional, and generic benchmarking.
3. Common methodology involves identifying benchmark partners, collecting data on key processes and practices, analyzing performance gaps, and implementing changes.
4. Benefits include improving processes
This summary provides an overview of a Deloitte Research study on how companies are transforming their enterprises through finance:
1. The study analyzed over 70 global manufacturing companies to understand how strengthening finance capabilities can improve business performance. It identified four key roles finance can play: strategist, catalyst, steward, and operator.
2. Many companies aim to grow revenues, cut costs, improve margins and asset efficiency. However, they face barriers like a lack of alignment, limited information, and inadequate standards.
3. The study found that "finance masters" - companies with strong finance capabilities supporting business transformation - significantly outperformed their peers. Building finance capabilities in all four roles is linked to superior business performance.
For this assignment, review the articleAbomhara, M., & Koie.docxsleeperharwell
For this assignment, review the article:
Abomhara, M., & Koien, G.M. (2015). Cyber security and the internet of things: Vulnerabilities, threats, intruders, and attacks.
Journal of Cyber Security, 4
, 65-88. Doi: 10.13052/jcsm2245-1439.414
and evaluate it in 3 pages (800 words), in APA format with in-text citation using your own words, by addressing the following:
What did the authors investigate, and in general how did they do so?
Identify the hypothesis or question being tested
Summarize the overall article.
Identify the conclusions of the authors
Indicate whether or not you think the data support their conclusions/hypothesis
Consider alternative explanations for the results
Provide any additional comments pertaining to other approaches to testing their hypothesis (logical follow-up studies to build on, confirm or refute the conclusions)
The relevance or importance of the study
The appropriateness of the experimental design
When you write your evaluation, be brief and concise, this is not meant to be an essay but an objective evaluation that one can read very easily and quickly. Also, you should include a complete reference (title, authors, journal, issue, pages) you turn in your evaluation. This is good practice for your literature review, which you’ll be completing during the dissertation process.
.
For this assignment, provide your perspective about Privacy versus N.docxsleeperharwell
For this assignment, provide your perspective about Privacy versus National Security
. This is a particularly "hot topic" because of recent actions by the federal government taken against Apple. So, please use information from reliable sources to support your perspective.
This assignment should be 1.5 pages in length, using Times New Roman font (size 12), double spaced on a Word documen
.
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Business ImplementationJessica ValverdeManagement Practices TawnaDelatorrejs
Business Implementation
Jessica Valverde
Management Practices for the 21st Century
Management in Action
Customer Relationship management
Customer relationship management is a practice that focuses on creating good relations with clients
The focus of the practice is the development of a high degree of efficiency
It improves the degree of responsiveness within clients by handling their issues
It improves the regular communication within the two
Customer relationship management is a practice that focuses on creating good relations with clients. The focus of the practice is the development of a high degree of efficiency. It improves the degree of responsiveness within clients by handling their issues. It improves the regular communication within the two
2
Challenges of implementing TQM
Lack of support from the top management.
Limited resources in terms of service delivery.
Lack of enough funds.
The TQM takes time to be successful
Lack of support from the top management. Limited resources in terms of service delivery. Lack of enough funds. The TQM takes time to be successful
3
Efficiency
Efficiency refers to the organizational effectiveness
The application of positive communication practices
Increasing the number of employees
Creating realistic goals that can be easily achieved
Efficiency refers to the organizational effectiveness. The application of positive communication practices. Increasing the number of employees. Creating realistic goals that can be easily achieved
4
Importance of Value Chain Management
Value chain management increases business efficiency.
It plays an important part in the creation of predications.
It creates a competitive advantage to a company.
It increases the general productivity
Value chain management increases business efficiency. It plays an important part in the creation of predications. It creates a competitive advantage to a company. It increases the general productivity
5
Inovation
Innovation refers to the process of creating new ideas.
The use of brainstorming is a perfect approach.
Focusing on diversity is the other practice.
The application of market research is also productive in this case.
Innovation refers to the process of creating new ideas. The use of brainstorming is a perfect approach. Focusing on diversity is the other practice. The application of market research is also productive in this case.
6
Responsiveness to Customers
It is measured by evaluating the outcomes in terms of sales.
Employee turnover also evaluates the issue.
The level of organizational diversity also explains the matter in a broader perspective.
Increasing efficiency is the point of focus that can be applied in the evaluation process
It is measured by evaluating the outcomes in terms of sales. Employee turnover also evaluates the issue. The level of organizational diversity also explains the matter in a broader perspective. Increasing efficiency is the point of focus that ...
Fundamentals of manufacturing excellenceMAHESH BALAN
This document discusses fundamentals of manufacturing excellence. It summarizes that leadership must establish clear goals focused on customers and continuous improvement. World-class manufacturers integrate all elements and break down barriers for effective communication. The organization must understand customers' needs and optimize the system to meet those needs. Customers purchase solutions, not individual functions, so the whole organization must work together toward customer satisfaction.
The document describes the Tata Business Excellence Model (TBEM), which is adapted from the Malcolm Baldrige model and forms the basis for organizational assessments within Tata companies. TBEM focuses on 7 core aspects of operations: leadership, strategic planning, customer focus, measurement/analysis, human resources, process management, and business results. Companies must achieve a minimum of 500 points within 4 years to be recognized. The model helps Tata companies gain insights and improve through an annual assessment process.
Benchmarking is the continuous process of comparing one’s business processes and performance metrics to industry bests and/or best practices from other industries. Dimensions typically measured are quality, time, and cost.
Improvements from learning mean doing things better, faster, and cheaper.
Please see attached for full data. Do young children use c.docxLeilaniPoolsy
Please see attached for full data.
Do young children use cell phones? Apparently so, according to a recent study (A. Ross, “Message to Santa; Kids Want a Phone,” Palm Beach Post, December 16, 2008,pp. 1A, 4A), which stated that cell phone users under 12 years of age averaged 137 calls per month as compared to 231 calls per month for cell phone users 13 to 17 years of age. No sample sizes were reported. Suppose that the results were based on samples of 50 cell phone users in each group and that the sample standard deviation for cell phone users under 12 years of age was 51.7 calls per month and the sample standard deviation for cell phone users 13 to 17 years of
age was 67.6 calls per month.
a. Using a 0.05 level of significance, is there evidence of a difference in the variances of cell phone usage between cell phone users under 12 years of age and cell phone users 13 to 17 years of age?
b. On the basis of the results in (a), which t test defined in Section 10.1 should you use to compare the means of the two groups of cell phone users? Discuss.
Running Header: OVERVIEW
SWOT ANALYSIS 2
SWOT Analysis
Shannon James
April 27, 2015
Shelia Porter
Overview
Xerox cooperation is a company that deals with business solutions that relate to document processing and management. Currently, the company operates in 160 companies across the globe. The headquarters of the company is in Norwalk Connecticut. The company employees 139650 people and recorded a profit of 22626 million dollars. The operating profit for the same company was about 1796 million dollars. The company has managed to the employee the latest technologies in carrying out its operations and that is why it has managed to remain relevant to the current dynamic market. In order for the company to remain relevant, there is a need for management to have proper strategies that would ensure that the business goals are achieved.
The goals
There are a number of related goals that the company needs to be achieved (Peter 2000). The common ones include customer satisfaction and excellent services. Others include premium return on assets and Use technology to develop market leadership. Each of the goals will need some specific strategies for it to be achieved.
In order to achieve customer satisfaction, the management will need to have a special plan that will help in boosting customer service. All employees should be trained to excellent customer service such that it should not just be the work of front office staff. The company must ensure the that the products and the services are of very high quality so that customers can be satisfied and in the event that the customers have complains, there should be a help desk for the customers to launch their complains. The management should also have a suggest box that must regularly be che.
The document discusses research conducted by UPS and IDC on operational transformation in the manufacturing industry. The research found that while most companies use Lean/Six Sigma approaches, the increasing demands of customers have tested the limits of these methods. To achieve higher levels of operational excellence, companies must leverage new technologies like IoT and analytics (smart operations) to gain greater insights from data in real-time. The research showed that companies aggressively pursuing smart operations investments were better positioned for success and had made more progress in areas like connected products/assets and supply chain decision-making. Those lagging risk falling further behind industry leaders in competitiveness.
This document discusses managing complexity in operating models. It notes that operating models define how strategy is executed, but they often become misaligned over time due to organic and inorganic growth. This leads companies to struggle with inconsistent performance, inability to adapt, and higher costs. The document advocates designing an optimized "best fit" operating model through assessing capabilities, targets, industry dynamics, and strategy. It also notes the importance of change management capabilities to successfully implement a new operating model.
Quality and EthicsQuality appears to be good business. Quality i.docxamrit47
Quality and Ethics
Quality appears to be good business. Quality is also good ethics. It is unethical to ship defective products knowingly to a customer. Reliable products and low defect rates reflect an ethical approach of management’s care for its customers. This ethic is stated in the well-known mission statement of a New Bedford, Massachusetts, shipbuilder; “We build good ships. At a profit if we can, at a loss if we must. But, we build good ships.”
Quality Highlight 4-1: Solectron Corporation
www.solectron.com
Solectron Corporation is an independent producer of high-tech manufacturing services. This manufacturing includes the assembly of printed circuit boards and subsystems for computer makers and electronics product producers. In addition, Solectron provides system-level assembly services, such as assembly of PCs and mainframe computers. Activities performed by Solectron include design, production, assembly, consultation, and testing. Solectron has achieved outstanding results because of its strategic planning system and the personal leadership provided by its management.
By focusing on customer satisfaction, exploiting advanced manufacturing technology, and stressing continuous improvement in operations and service, the company has reached high levels of quality and efficiency, making it best-in-class and a world leader in production. Solectron is an American company that has competed successfully in international markets. Many competitors of Solectron are now customers because they found it was better to outsource to Solectron than to produce many products in-house. In addition, about 90% of all new work comes from returning satisfied customers.
Assessing Customer Needs
Solectron focused its planning processes on the customer. Solectron does not compete with its customers in designing and marketing products. Although it offers an original equipment manufacturers (OEM) design service, usually the company produces to its customers’ specifications and designs. As a result of understanding its customers, the company develops strategies to meet its customers’ requirements in the areas of service, quality, and cost. Solectron continually monitors customer satisfaction levels and conducts exhaustive research on competitors and markets.
Surveys of customers are conducted on a weekly basis. The results of these surveys go directly to the CEO, who reviews the information with top management in one of three weekly meetings on quality-related issues. The survey information is used to grade the performance of each of Solectron’s nine divisions.
Culture of Continuous Improvement
Solectron has developed a culture that reinforces continuous improvement. Developing this culture has required arduous strategic planning. A top management team is involved in a crusade to revitalize American manufacturing through quality. This team sets corporate targets and then works with teams to set supporting goals in functional areas. The company has pursued several ...
This document provides an overview of a strategic planning and policy analysis course. The 3 main points are:
1) The course aims to teach students how to analyze an organization's strengths, weaknesses, opportunities, and threats in order to formulate strategic plans and goals.
2) Students will learn how to think strategically about a company and its business position to gain a competitive advantage.
3) Strategic planning involves analyzing where a company currently stands, where it wants to be in the future, and how it will get there.
This document discusses strategy formulation and key concepts related to developing a strategic plan. It explains that a company's mission statement expresses its long-term purpose, and that top managers formulate strategies to provide guidance. Strategies define the product lines, markets, resources, and competitive actions. Policies then guide decisions and actions. Developing an effective strategy requires evaluating internal strengths and weaknesses as well as external economic, political, social, technological, and market conditions. The operations function plays an important role in strategy by determining how the company will achieve competitive advantages through quality, cost, dependability, and flexibility.
This document provides an overview of Total Quality Management (TQM) and some of its key concepts. It discusses that TQM is a management philosophy focused on continuously improving processes and exceeding customer expectations. The document outlines some of the basic concepts of TQM including top management commitment, customer satisfaction, employee involvement, continuous process improvement, and performance measures. It also discusses tools used in TQM like quality improvement teams, benchmarking, and statistical process control.
Ten Key Elements to Sustainable Business Practices in SMEs. This tool combines together case studies and lessons learned from small businesses across Canada, the US and the UK.
Speed is an important factor for business success and competitive advantage. It allows companies to quickly respond to customer needs, innovate new products, and adapt strategies. Speed can be achieved through streamlining operations, upgrading technology, and forming partnerships. Innovation is also key, allowing companies to commercialize new inventions through breakthrough products or outsourcing research and development. Successful companies like 3M, Apple, and Procter & Gamble prioritize speed and innovation.
The document introduces the concept of integrated performance management (IPM), which aims to address financial, social, and environmental aspects of business performance equally. IPM follows a plan-do-check-act management cycle to develop strategy, implement key performance indicators, monitor progress, and use results to improve decisions. Companies are moving to IPM to comply with regulations, manage risks, meet investor demands, and attract employees. The document analyzes IPM practices at 16 major companies and defines key concepts like business value, materiality, and methodology.
EFFECTS OF SUPPLIER EFFECTIVENESS ON ORGANIZATION PERFORMANCE AT KENYA SEED C...paperpublications3
This document summarizes a research study on the effects of supplier effectiveness on organizational performance at Kenya Seed Company in Kitale, Kenya. The study aims to determine the impact of supplier agility, process visibility, supplier willingness, and supplier capabilities on an organization's operational, relational, and transformational performance. A sample of 190 employees from Kenya Seed Company participated in focus groups, interviews, and surveys. The findings showed that supplier effectiveness can significantly influence organizational performance both positively and negatively. Specifically, all four components of supplier effectiveness were found to impact the three dimensions of organizational performance. When supplier effectiveness is high, organizational performance is also high. Therefore, developing effective supplier relationships is concluded to be an important strategic tool for improving performance.
INSTRUCTIONS Please read the case first and then answer specificall.docxmaoanderton
INSTRUCTIONS: Please read the case first and then answer specifically the proper questions asked
below. PLEASE ANSWER ALL THE QUESTIONS. PLEASE USE A SEPARATE SHEET OF PAPER TO ANSWER
YOUR QUESTIONS.
Backstory: General Electric Co. decided sustainability was a business opportunity rather than a cost and
pushed into the field in 2005 with its new initiative. But the products and services weren’t only for its
customers — they first transformed GE.
Key moves: GE began looking at sustainability as part of a demographic trend, realizing that scarcity would
increase with population growth. Energy and water use, waste, carbon emissions — all would decline
among the most efficient and sustainable companies. GE saw a profitable business opportunity in helping
companies along this sustainable path to offer environmental solutions.
GE also gambled that carbon would eventually be a cost, following the implementation of previous
regulatory regimes such as limiting acid rain. Although the precise way carbon would be regulated was
unknown, as it still is, the company had little doubt that regulation would happen. Rather than wait, GE
joined a climate coalition with nongovernmental organizations to press for a cap-and-trade system to
build certainty into the future.
Within the company, GE began engaging employees to see where energy savings could be found. That
might include turning off the lights when a factory was idle or even installing a switch so that lights could
be turned off. Ecomagination sold solutions within GE, whether the project involved installing LED lights
on a factory floor, recycling water at a nuclear facility or offering combined heat and power generation
units at a plant in Australia. Within GE, managers began to be measured on how much energy savings they
had achieved.
Impact: The company so far has saved $100 million from these measures and cut its greenhouse gas
intensity — a measure of emissions against output — by 41%, according to the company’s sustainability
report. The work inside GE became a proof of concept to external customers grappling with similar issues.
Ecomagination targeted C-level executives to build this business, since most problems cut across divisions
(improving energy efficiency, for example).
So far GE has invested $4 billion in this effort, much of it in research and development. But it reaped sales
of $17 billion in 2008, up 21% from a year earlier, and is striving for $25 billion in sales in 2010.
1. Describe the 3 Strategic Management Process GE used (please use terms that we had discussed
in class).
2. Explain the need for integrating and the use of strategic management for GE (Give 3 examples).
3. Please list 5 examples of strategic management that GE either can use or already is using.
4. What is the strategy formulation, implementation, and evaluation activities that GE can
potentially use to make its innovation better than what it is now (Give 3 recommendations).
5. If .
This document provides an overview of benchmarking as a technique for assessing a firm's performance against competitors. It discusses what can be benchmarked, the different types of benchmarking, methodology, advantages, and key drivers of success. The main points are:
1. Benchmarking involves comparing a firm's performance metrics, processes, strategies and practices to other high-performing companies to identify areas for improvement.
2. The types of benchmarking include performance, best practice, strategic, internal, competitive, functional, and generic benchmarking.
3. Common methodology involves identifying benchmark partners, collecting data on key processes and practices, analyzing performance gaps, and implementing changes.
4. Benefits include improving processes
This summary provides an overview of a Deloitte Research study on how companies are transforming their enterprises through finance:
1. The study analyzed over 70 global manufacturing companies to understand how strengthening finance capabilities can improve business performance. It identified four key roles finance can play: strategist, catalyst, steward, and operator.
2. Many companies aim to grow revenues, cut costs, improve margins and asset efficiency. However, they face barriers like a lack of alignment, limited information, and inadequate standards.
3. The study found that "finance masters" - companies with strong finance capabilities supporting business transformation - significantly outperformed their peers. Building finance capabilities in all four roles is linked to superior business performance.
Similar to 92SIMILARIT Y INDEX91INT ERNET SOURCES.docx (20)
For this assignment, review the articleAbomhara, M., & Koie.docxsleeperharwell
For this assignment, review the article:
Abomhara, M., & Koien, G.M. (2015). Cyber security and the internet of things: Vulnerabilities, threats, intruders, and attacks.
Journal of Cyber Security, 4
, 65-88. Doi: 10.13052/jcsm2245-1439.414
and evaluate it in 3 pages (800 words), in APA format with in-text citation using your own words, by addressing the following:
What did the authors investigate, and in general how did they do so?
Identify the hypothesis or question being tested
Summarize the overall article.
Identify the conclusions of the authors
Indicate whether or not you think the data support their conclusions/hypothesis
Consider alternative explanations for the results
Provide any additional comments pertaining to other approaches to testing their hypothesis (logical follow-up studies to build on, confirm or refute the conclusions)
The relevance or importance of the study
The appropriateness of the experimental design
When you write your evaluation, be brief and concise, this is not meant to be an essay but an objective evaluation that one can read very easily and quickly. Also, you should include a complete reference (title, authors, journal, issue, pages) you turn in your evaluation. This is good practice for your literature review, which you’ll be completing during the dissertation process.
.
For this assignment, provide your perspective about Privacy versus N.docxsleeperharwell
For this assignment, provide your perspective about Privacy versus National Security
. This is a particularly "hot topic" because of recent actions by the federal government taken against Apple. So, please use information from reliable sources to support your perspective.
This assignment should be 1.5 pages in length, using Times New Roman font (size 12), double spaced on a Word documen
.
For this assignment, provide your perspective about Privacy vers.docxsleeperharwell
For this assignment, provide your perspective about Privacy versus National Security
. This is a particularly "hot topic" because of recent actions by the federal government taken against Apple. So, please use information from reliable sources to support your perspective.
This assignment should be 1.5 pages in length, using Times New Roman font (size 12), double spaced on a Word document.
.
For this Assignment, read the case study for Claudia and find two to.docxsleeperharwell
For this Assignment, read the case study for Claudia and find two to three scholarly articles on social issues surrounding immigrant families.
In a 2- to 4-page paper, explain how the literature informs you about Claudia and her family when assessing her situation.
Describe two social issues related to the course-specific case study for Claudia that inform a culturally competent social worker.
Describe culturally competent strategies you might use to assess the needs of children.
Describe the types of data you would collect from Claudia and her family in order to best serve them.
Identify other resources that may offer you further information about Claudia’s case.
Create an eco-map to represent Claudia’s situation. Describe how the ecological perspective of assessment influenced how the social worker interacted with Claudia.
Describe how the social worker in the case used a strengths perspective and multiple tools in her assessment of Claudia. Explain how those factors contributed to the therapeutic relationship with Claudia and her family.
.
For this assignment, please start by doing research regarding the se.docxsleeperharwell
For this assignment, please start by doing research regarding the severity of prejudicial aggression/violence from the past. After you do this, research the severity of prejudicial aggression/violence that has gone on in the past decade. Target the same specific groups that have been the aggressor and victim in both your historical group and your present-day group. For instance, if you choose "black vs. white" in the 1950s, you must use the same group for your present-day group. Once you do this, discuss various ways that it is the same, as well as why it is different between the time periods. What influences have changed? Why is it better now, or worse now than in the past? Please discuss how the advancements in media (news, entertainment, and social media) have had on this issue, along with whatever you come up with outside of media influence. Make sure you back your information up with citations from your sources.
.
For this assignment, please discuss the following questionsWh.docxsleeperharwell
For this assignment, please discuss the following questions?
What was the name of the first computer network?
Who created this network
When did this network got established?
Explain one of the major disadvantages of this network at its initial stage
What is TCP?
Who created TCP?
What is IP?
When did it got implemented
How did the implementation of TCP/IP revolutionize communication technology?
Requirements:
You must write a minimum of two paragraphs, with two different citations, and every paragraph should have at least four complete sentences for each question. Every question should have a subtitle (Bold and Centered). You must also respond to at least two of your classmates’ posts with at least 100 words each before the due date. You need to use the discussion board header provided in the getting started folder. Please proofread your work before posting your assignment.
.
For this assignment, locate a news article about an organization.docxsleeperharwell
For this assignment, locate a news article about an organization who experienced an ethical issue related to communication. In 1,200 to 1,550 words, complete the following:
Discuss the circumstances of the incident, the organization’s decision making process, and the public and media reaction to the organization’s decision.
Presume you have been hired by that organization to help strengthen their communication efforts. Outline at least
four strategies
you would recommend the organization follow in the future to enhance the ethics of their communication.
.
For this assignment, it requires you Identifies the historic conte.docxsleeperharwell
For this assignment, it requires you Identifies the historic context of ideas and cultural traditions outside the U.S., and how they have influenced American culture.
Topic for this paper:
The history of ramen (technically started in China, moved and developed in Japan) now a pop culture cuisine in the U.S.
The paper should be in APA format and two full pages with double-spaced. Also, since you are researching and writing about new information, be sure cite your source (website name, address, date you visited it) at the end of the two pages, so I know where you got your information.
.
For this assignment, create a framework from which an international .docxsleeperharwell
For this assignment, create a framework from which an international human resource management function can address cultural challenges. Within your framework, devise a model that includes due diligence steps, merger steps, and post-merger steps that specifically address cultural acclimation and environmental acclimation, as well as bringing two workforces together.
Supported by a minimum of two academic sources.
.
For this assignment, create a 15-20 slide digital presentation in tw.docxsleeperharwell
For this assignment, create a 15-20 slide digital presentation in two parts to educate your colleagues about meeting the needs of specific ELLs and making connections between school and family.
Part 1
In the first part of your presentation, provide your colleagues with useful information about unique factors that affect language acquisition among LTELs, RAELs, and SIFEs.
This part of the presentation should include:
A description of the characteristics of LTELs, RAELs, and SIFEs
An explanation of the cultural, sociocultural, psychological, or political factors that affect the language acquisition of LTELs, RAELs, and SIFEs
A discussion of factors that affect the language acquisition of refugee, migrant, immigrant and Native American ELLs and how each of these ELLs may relate to LTELs, RAEL, or SIFEs
A discussion of additional factors that affect the language acquisition of grades K-12 LTELs, RAEL, and SIFEs
Part 2
In the second part of the presentation, recommend culturally inclusive practices within curriculum and instruction. Provide useful resources that would empower the family members of ELLs.
This part of the presentation should include:
Examples of curriculum and materials, including technology, that promote a culturally inclusive classroom environment.
Examples of strategies that support culturally inclusive practices.
A brief description of how home and school partnerships facilitate learning.
At least two resources for families of ELLs that would empower them to become partners in their child’s academic achievement.
Presenter’s notes, title, and reference slides that contain 3-5 scholarly resources.
.
For this assignment, you are to complete aclinical case - narrat.docxsleeperharwell
For this assignment, you are to complete a
clinical case - narrated PowerPoint report
that will follow the SOAP note example provided below. The case report will be based on the clinical case scenario list below.
You are to approach this clinical scenario as if it is a real patient in the clinical setting.
Instructions:
Step 1
- Read the assigned clinical scenario and using your clinical reasoning skills, decide on the diagnoses. This step informs your next steps.
Step 2
- Document the given information in the case scenario under the appropriate sections, headings, and subheadings of the SOAP note.
Step 3
- Document all the classic symptoms typically associated with the diagnoses in Step 1. This information may NOT be given in the scenario; you are to obtain this information from your textbooks. Include APA citations.
Example of Steps 1 - 3:
You decided on Angina after reading the clinical case scenario (Step 1)
Review of Symptoms (list of classic symptoms):
CV: sweating, squeezing, pressure, heaviness, tightening, burning across the chest starting behind the breastbone
GI: indigestion, heartburn, nausea, cramping
Pain: pain to the neck, jaw, arms, shoulders, throat, back, and teeth
Resp: shortness of breath
Musculo: weakness
Step 4
– Document the abnormal physical exam findings typically associated with the acute and chronic diagnoses decided on in Step 1. Again, this information may NOT be given. Cull this information from the textbooks. Include APA citations.
Example of Step 4:
You determined the patient has Angina in Step 1
Physical Examination (list of classic exam findings):
CV: RRR, murmur grade 1/4
Resp: diminished breath sounds left lower lobe
Step 5
- Document the diagnoses in the appropriate sections, including the ICD-10 codes, from Step 1. Include three differential diagnoses. Define each diagnosis and support each differential diagnosis with pertinent positives and negatives and what makes these choices plausible. This information may come from your textbooks. Remember to cite using APA.
Step 6
- Develop a treatment plan for the diagnoses.
Only
use National Clinical Guidelines to develop your treatment plans. This information will not come from your textbooks. Use your research skills to locate appropriate guidelines. The treatment plan
must
address the following:
a) Medications (include the dosage in mg/kg, frequency, route, and the number of days)
b) Laboratory tests ordered (include why ordered and what the results of the test may indicate)
c) Diagnostic tests ordered (include why ordered and what the results of the test may indicate)
d) Vaccines administered this visit & vaccine administration forms given,
e) Non-pharmacological treatments
f) Patient/Family education including preventive care
g) Anticipatory guidance for the visit (be sure to include exactly what you discussed during the visit; review Bright Futures website for this section)
h) Follow-up appointment with a.
For this assignment, you are to complete aclinical case - narr.docxsleeperharwell
For this assignment, you are to complete a
clinical case - narrated PowerPoint report
that will follow the SOAP note example provided below. The case report will be based on the clinical case scenario list below.
You are to approach this clinical scenario as if it is a real patient in the clinical setting.
Instructions:
Step 1
- Read the assigned clinical scenario and using your clinical reasoning skills, decide on the diagnoses. This step informs your next steps.
Step 2
- Document the given information in the case scenario under the appropriate sections, headings, and subheadings of the SOAP note.
Step 3
- Document all the classic symptoms typically associated with the diagnoses in Step 1. This information may NOT be given in the scenario; you are to obtain this information from your textbooks. Include APA citations.
Example of Steps 1 - 3:
You decided on Angina after reading the clinical case scenario (Step 1)
Review of Symptoms (list of classic symptoms):
CV: sweating, squeezing, pressure, heaviness, tightening, burning across the chest starting behind the breastbone
GI: indigestion, heartburn, nausea, cramping
Pain: pain to the neck, jaw, arms, shoulders, throat, back, and teeth
Resp: shortness of breath
Musculo: weakness
Step 4
– Document the abnormal physical exam findings typically associated with the acute and chronic diagnoses decided on in Step 1. Again, this information may NOT be given. Cull this information from the textbooks. Include APA citations.
Example of Step 4:
You determined the patient has Angina in Step 1
Physical Examination (list of classic exam findings):
CV: RRR, murmur grade 1/4
Resp: diminished breath sounds left lower lobe
Step 5
- Document the diagnoses in the appropriate sections, including the ICD-10 codes, from Step 1. Include three differential diagnoses. Define each diagnosis and support each differential diagnosis with pertinent positives and negatives and what makes these choices plausible. This information may come from your textbooks. Remember to cite using APA.
Step 6
- Develop a treatment plan for the diagnoses.
Only
use National Clinical Guidelines to develop your treatment plans. This information will not come from your textbooks. Use your research skills to locate appropriate guidelines. The treatment plan
must
address the following:
a) Medications (include the dosage in mg/kg, frequency, route, and the number of days)
b) Laboratory tests ordered (include why ordered and what the results of the test may indicate)
c) Diagnostic tests ordered (include why ordered and what the results of the test may indicate)
d) Vaccines administered this visit & vaccine administration forms given,
e) Non-pharmacological treatments
f) Patient/Family education including preventive care
g) Anticipatory guidance for the visit (be sure to include exactly what you discussed during the visit; review Bright Futures website for this section)
h) Follow-up appointment wit.
For this assignment, you are provided with four video case studies (.docxsleeperharwell
For this assignment, you are provided with four video case studies (linked in the Resources). Review the cases of Julio and Kimi, and choose either Reese or Daneer for the third case. Review these two videos: •The Case of Julio: Julio is a 36-year-old single gay male. He is of Cuban descent. He was born and raised in Florida by his parents with his two sisters. He attended community college but did not follow through with his plan to obtain a four-year degree, because his poor test taking skills created barriers. He currently works for a sales promotion company, where he is tasked with creating ads for local businesses. He enjoys the more social aspects of his job, but tracking the details is challenging and has caused him to lose jobs in the past. He has been dating his partner, Justin, for five years. Justin feels it is time for them to commit and build a future. Justin is frustrated that Julio refuses to plan the wedding and tends to blame Julio’s family. While Julio’s parents hold some traditional religious values, they would welcome Justin into the family but are respectfully waiting for Julio to make his plans known. Justin is as overwhelmed by the details at home as he is at work. •The Case of Kimi: Kimi is a 48-year-old female currently separated from her husband, Robert, of 16 years. They have no children, which was consistent with Kimi’s desire to focus on her career as a sales manager. She told Robert a pregnancy would wreck her efforts to maintain her body. His desire to have a family was a goal he decided he needed to pursue with someone else. He left Kimi six months ago for a much younger woman and filed for divorce. Kimi began having issues with food during high school when she was on the dance team and felt self-conscious wearing the form-fitting uniform. During college, she sought treatment because her roommate became alarmed by her issues around eating. She never told her parents about this and felt it was behind her. Her parents are Danish and value privacy. They always expected Kimi to be independent. Her lack of communication about her private life did not concern them. They are troubled by Robert’s behavior and consider his conspicuous infidelity as a poor reflection upon their family. Kimi has moved in with her parents while she and Robert are selling the house, which has upended the balance in their relationship. For a third case, choose one of these videos: •The Case of Reese: -Reese is a 44-year-old married African American female. Her parents live in another state, and she is their only child. Her father is a retired Marine Lieutenant Colonel who was stationed both in the United States and overseas while Reese was growing up. She entered the Air Force as soon as she graduated high school at age 17 and has achieved the rank of Chief Master Sergeant. She has been married 15 years to John, and they recently discovered she is pregnant. The unexpected pregnancy has been quite disorienting for someone who has planned.
For this assignment, you are going to tell a story, but not just.docxsleeperharwell
For this assignment, you are going to tell a story, but not just any story. It will be a First Nations story, and it will be your version of it.
Choose one of the two stories at the end of this unit, either "Why the Flint-Rock Cannot Fight Back"
You can write of yourself telling one of the stories.
In telling your story, here is what you will need to consider:
Clarity of speech
Intonation
Pacing and pauses
You will also have to work out how to make this telling of the story yours. You might want to read it aloud with point form notes for a prompt or to memorize it. Perhaps you want to rewrite it so that it sounds more like your words. Maybe you will change names and place-names to those you are familiar with. If you are making a video or performing this live, you should practice facial and hand gestures as well as stance and body language. The purpose of all of this is to bring your own meaning to the story.
HERE IS THE STORY
Why the Flint-Rock Cannot Fight Back
Sto-Way’-Na—Flint—was rich and powerful. His lodge was toward the sunrise. It was guarded by Squr-hein— Crane. He was the watcher. He watched from the top of a lone tree. When anybody approached, Crane would call out and warn Flint, and Flint would come out of his lodge and meet the visitor.
There was an open flat in front of the lodge. Flint met all his visitors there. Warriors and hunters came and bought flint for arrow-points and spear-heads. They paid Flint big prices for the privilege of chipping off the hard stone. Some who needed flint for their weapons were poor and could not buy. These poor persons Flint turned away.
Coyote heard about Flint and, as he wanted some arrow-points, he asked his squas-tenk’ to help him. Squas-tenk’ refused.
“Hurry, do what I ask, or I will throw you away and let the rain wash you— wash you cold,” said Coyote, and then the power gave him three rocks that were harder than the flint-rock. It also gave him a little dog that had only one ear. But this ear was sharp, like a knife; it was a knife- ear.
Then to his wife, Mole, Coyote said: “Go and make your underground trails in the flat where Sto-way’-na lives. When you have finished and see me talking with him, show yourself so we can see you.”
Then Coyote set out for Flint’s lodge. As he got near it, he had his power make a fog to cover the land, and thick fog spread over everything. Crane, the watcher, up in the lone tree, could not see Coyote. He did not know that Coyote was around.
Coyote climbed the tree and took Crane from his high perch and broke his neck. Crane had no time to cry out. Then Coyote went on to Flint’s lodge. He was almost there when Flint’s dog, Grizzly Bear, jumped out of the lodge and ran toward him.
Coyote was not scared, and he yelled at Flint: “Stop your grizzly bear dog! Stop him, or my dog will kill him.”
That amused Flint, who was looking through the doorway. He saw that Coyote’s one-eared dog was very small, hardly a mouthful for Grizzly Bear. Fli.
For this assignment, you are asked to prepare a Reflection Paper. Af.docxsleeperharwell
For this assignment, you are asked to prepare a Reflection Paper. After you finish the reading assignment, reflect on the concepts and write about it. What do you understand completely? What did not quite make sense? The purpose of this assignment is to provide you with the opportunity to reflect on the material you finished reading and to expand upon those thoughts
A Reflection Paper is an opportunity for you to express your thoughts about the material by writing about them.
The writing you submit must meet the following requirements:
be at least two pages;
include your thoughts about the main topics
APA Stlye
.
For this assignment, you are asked to prepare a Reflection Paper. .docxsleeperharwell
For this assignment, you are asked to prepare a Reflection Paper. After you finish the reading assignment, reflect on the concepts and write about it. What do you understand completely? What did not quite make sense? The purpose of this assignment is to provide you with the opportunity to reflect on the material you finished reading and to expand upon those thoughts. If you are unclear about a concept, either read it again, or ask your professor. Can you apply the concepts toward your career? How?
This is not a summary. A Reflection Paper is an opportunity for you to express your thoughts about the material by writing about them.
The writing you submit must meet the following requirements:
be at least two pages;
include your thoughts about the main topics; and
include financial performance, quality performance, and personnel performance.
Format the Reflection Paper in your own words using APA style, and include citations and references as needed to avoid instances of plagiarism.
The reading assignment that you are to reflect on is Chapter 11, in the text. My written lecture for this Unit is basically a reflection on Chapter 11. Find an interesting part or two of the chapter and tell me what you got out of it. It's not a hard assignment. If you read my lecture, you will see the part of Chapter 11 that intrigued me the most was the subject of codetermination on page 367. Anything that intrigues you in Chapter 11 is fine with me.
Written Lecture
Does the ringisei decision-making process by consensus, which is used by the Japanese, reach the same conclusion as the top-down methods, which are used by American management? Some might label the Japanese decision-making system as simply procrastination. Others appreciate the method and expect productive outcomes. One major challenge is to build an organizational culture to adopt the practice of ringisei. If only half of an organization uses ringisei, it is likely to cause miscommunication and result in frustration.
The ringisei is based on the theory that the employee is an important part of the overall success of an enterprise. It is common to hear a lot about
empowering the employees
. Is creativity and innovation rewarded, ignored, or punished for the lower level employee in America?
Could the Japanese system of decision making have led to the controversy of what Toyota knew about unintended acceleration problems? This may be the best example of the use of silence in the Japanese culture frustrating Americans as a nation. This is not an explicit accusation of Toyota or of Japanese culture. Rather, it is inserted here to demonstrate potential consequences of management methods, processes, systems, and decision making. Read pages 106-108 of Luthans and Doh (2012) concerning this topic. The cause of the unintended acceleration problem announced by the United States government was due to bad floor mats or driver error. Initially, electronic problems were not mentioned.
The March 2011 Fuku.
For this assignment, you are asked to conduct some Internet research.docxsleeperharwell
This document instructs students to research a malware, virus, or DOS attack by summarizing findings from an internet source in 3-4 paragraphs. The summary should include the name of the malware/virus, date of incident, impact/damage caused, how it was detected, and a reference citation.
For this assignment, you are a professor teaching a graduate-level p.docxsleeperharwell
For this assignment, you are a professor teaching a graduate-level public administration administrative law course at a traditional state university. Your task is to develop a formal presentation providing an overview of administrative law—specifically by comparing and contrasting the key defining aspects of administrative law within the American three-branch federal government structure, explaining how these functions are overseen/regulated, and ultimately, interpreting how they serve the common good of the public-at-large.
Your presentation must include the following with specific examples:
Articulate an understanding of how federal agencies enforce their regulations.
Explain the fundamental role that agency rulemaking plays in regulating society-at-large.
Compare both formal rulemaking and informal rulemaking.
Articulate the similarities and differences between rulemaking and adjudication.
Analyze the various methods of oversight exercised by the judicial, legislative, and executive branches of the federal government over administrative agencies.
Articulate how special interest groups (to include the media) can influence and/or shape public opinion about administrative agencies and place a spotlight on individual policies.
Incorporate appropriate animations, transitions, and graphics as well as speaker notes for each slide. The speaker notes may be comprised of brief paragraphs or bulleted lists and should cite material appropriately. Add audio to each slide using the
Media
section of the
Insert
tab in the top menu bar for each slide.
Support your presentation with at least seven scholarly resources
.
In addition to these specified resources, other appropriate scholarly resources may be included.
Length: 15 slides (with a separate reference slide)
Notes Length: 200-350 words for
each slide
Be sure to include citations for quotations and paraphrases with references in APA format and style where appropriate.
.
For this assignment, we will be visiting the PBS website,Race .docxsleeperharwell
For this assignment, we will be visiting the PBS website,
Race: The Power of Illusion
. Click on the "Learn More" link, and proceed to visit these links:
What is Race? (View All)
Sorting People (Complete both "Begin Sorting" and "Explore Traits")
Race Timeline (View All)
Human Diversity (Complete both the Quiz and "Explore Diversity")
Me, My Race & I (View Slideshow Menu)
Where Race Lives (View All)
Given the
enormous
amount of information presented in this website, discuss what was most interesting and surprising to you in
EAC
H of the links.
Post your 200 word assignment.
Discussion Board Activity:
Now that you have learned that the race is a social concept rather than a biological truth respond to TWO fellow students with your thoughts on prejudice and discrimination pertaining to deviance, social class, and race.
(I'll send you two replies)
Due November 3rd
.
For this assignment, the student starts the project by identifying a.docxsleeperharwell
For this assignment, the student starts the project by identifying a clinical population of interest. Then, the student is to locate (10) nursing research articles from peer-reviewed nursing journals that reflect the clinical population of their interest. From the articles, the student identifies what has been researched and is currently known about their clinical population. The student is to write a summary of each article in a tabular format and submit a single summary table of all articles that provides a review of current knowledge on the selected population ( example and form will be provided ).
.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss budget friendly ways to change your space as well as how to find funding. No matter where you’re at, you’ll find ideas for reimagining your space in this session.
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
92SIMILARIT Y INDEX91INT ERNET SOURCES.docx
1. 92%
SIMILARIT Y INDEX
91%
INT ERNET SOURCES
4%
PUBLICAT IONS
92%
ST UDENT PAPERS
1 87%
2 4%
Exclude quo tes Of f
Exclude biblio graphy Of f
Exclude matches Of f
forumpost_12686_1397754_109973_2258107.txt
ORIGINALITY REPORT
2. PRIMARY SOURCES
Submitted to Campbellsville University
St udent Paper
link.springer.com
Int ernet Source
forumpost_12686_1397754_109973_2258107.txt
PAGE 1
S/V T his subject and verb may no t agree. Pro o f read the
sentence to make sure the subject agrees
with the verb.
PAGE 2
Sp. T his wo rd is misspelled. Use a dictio nary o r
spellchecker when yo u pro o f read yo ur wo rk.
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PAGE 3
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spellchecker when yo u pro o f read yo ur wo rk.
forumpost_12686_1397754_109973_2258107.txtby Ravinder
Kommerelliforumpost_12686_1397754_109973_2258107.txtOR
IGINALITY REPORTPRIMARY
SOURCESforumpost_12686_1397754_109973_2258107.txt
3. Running head: OPERATIONS EXCELLENCE
1
OPERATIONS EXCELLENCE
8
Practicum – Week 6 Journal Entry
Student 1
Student 2
Student 3
Student 4
Professor
Date
The impact of Operation Excellence on the Performance of
McDonald’s in the Fast Food Industry
1.0 Introduction
Businesses operate in the competitive environment and thus
operational excellence facilitates the execution of a business
strategy in a reliable and consistent manner. The operational
excellence strategy derives the competitiveness of the business
from enforcing practices that aim at achieving better results. A
company enforces the most effective strategy that has minimal
operational risks, low operation costs, and enhanced revenue
relative to its rivals (Oakman, 2014). Mainly, operations
excellence is a management philosophy embedded on
continuous improvement modes, such as lean thinking,
Scientific Management, and Six Sigma. Importantly, the focus
of operational excellence is on long-term improvement and
change in organizational culture in order to realize
sustainability. The fast food industry, like any other market, is
very competitive. In effect, players in the industry strive to
4. enforce operation excellence as a way of gaining leverage and
remaining ahead of competitors. One of the firms operating
within this industry is McDonald's. McDonald's was established
on 15 April 1955, Des Plaines, Illinois, and since then, the
company has continued to dominate the industry and its global
presence is a good indication of how the company has remained
successful amidst the competition. In effect, the objective of the
research is to review the manner in which operational
excellence has facilitated McDonalds’s success within the
global fast food industry.
1.1 Background
As postulated by Oakman (2014), organizations that pursue
operational excellence strive to manage their business and
operations using a systemic approach as well as investing in
developing the right organizational culture that promotes the
consistent and reliable execution of the business strategy.
Within organizations, operational excellence is manifested
through integrated performance across all departments; that is,
the increase in revenues, reduced operational costs, and lesser
business risk. In this regard, the focus of operational excellence
is to meet the expectations of clients which are attained through
continuous improvement of organizational processes and
adjusting the organizational culture to reflect the new strategy.
Numerous research studies have been conducted to analyze the
role of operational excellence in enhancing the performance of
an organization. Largely, these studies have focused on how the
enhancement in organizational efficiency has been implemented
with the goal of remaining competitive. In this regard, only
limited research has been conducted to investigate how
multinational companies use operation excellence such as
McDonald's to implement and sustain efficiency in the
performance of the organization in order to realize success.
With the expansion of the knowledge and venture of companies
in the global markets, businesses are confronted with the
5. challenge of implementing an effective strategy to ensure
success. Business owners and operations managers are feeling
the increased pressure to effectively manage the complexity of
the business by putting into place system controls that will help
them to proactively manage the complexity through enforcement
of control systems to function in the competitive environment
and adapt to the prevailing market trends. At the present,
operational excellence is among the key business concerns for
executives, more so for global companies in their quest for
profitability and business consistency. An evaluation of the
global markets shows that operational excellence has proved
critical for companies that derive products and services to
clients (Belekoukias, Garza-Reyes, and Kumar, 2014).
The applicable theory in the study of operational experience is
the Goldratt’s Theory of Constraints as postulated by Costas et
al. (2015). In order to investigate the impact of operations
efficiency on organizational success, the model offers a
framework that can be applied in outlining the most integral
factors that limit attainment organizational goals in an effort to
address the constraints limiting the firm's performance. In this
regard, the theory offers powerful tools regarding the approach
that companies can implement to realize operational excellence.
McDonald's fast food chain has been selected for the current
analysis as an organization implementing operational excellence
strategies across its global network of fast food outlets. As the
company expands to new regions across the world, the
operational strategy will be aimed at making the firm more
competitive.
According to Oakland (2014), operation excellence is described
as an outstanding practice that the organization implements to
achieve outstanding results. The practice of operational
excellence has been built around a number of concepts that
collectively are geared to achieving organizational success.
These concepts include results orientation: focus on customer
service delivery, leadership, and consistency of purpose,
6. effective management of processes and facts, people
engagement and development and continuous learning. Other
factors that are embodied in operation excellence include
innovation and improvement, facilitating continuous learning
developing partnerships and being public responsible.
Organizations embrace operations excellence as an approach for
achieving organizational strategic objectives and clients’
expectation. Organizations thus implement the concept of
operational excellence by integrating leadership and teamwork,
as well as problem-solving as measures of constant
improvement throughout the organization as well as addressing
the welfare of employees and meeting the demands of clients.
The idea behind operational excellence is to maximize the
existing processes within the firm in order to give the company
leverage over other players in the industry.
1.2 Statement of the Problem
In the wake of increased competition on the global scale and
global downturn in the economy, many businesses have been
compelled to review their strategy in order to boost their
efficiency to survive. Measures such as cost-cutting and
efficiency strategies are some of the approaches that firms are
implementing to counter the inherent challenges. Operational
excellence offers a viable choice for domestic and global
companies to gain a competitive edge and survive in the
industry. Nonetheless, not many firms have successfully
implemented the practice, mostly because of the lack of skilled
personnel to facilitate the process. Even though McDonald's has
implemented operational efficiency in its strategy, there is a
need for the company to explore the successful integration of
the practice into the overall business strategy on the global
scale as a way of attaining a competitive edge. Most studies that
have been facilitated with regard to operational efficiency have
mainly focused on the Six Sigma approach and the inclusion of
total quality management in organizational processes. The
7. knowledge gap that the current study seeks to address is on how
operational excellence can be integrated with McDonald’s
overall business model to attain success.
1.3 Main Research Objectives
The Objectives That the Research Seeks to Achieve are as
Follows
i. To establish the operational excellence strategies that are
implemented at McDonald’s
ii. To examine the impact of operational excellence strategy in
Macdonald’s performance and competitiveness.
iii. To establish and suggest operational strategies that
McDonald’s can implement to realize organizational efficiency
iv. To suggest ways of integrating operational efficiency into
McDonald’s overall strategy as a way of enabling the business
to survive the competitive business setting.
1.4 Justification
The study is critical in helping regulators and policymakers to
come up with effective business strategies that incorporate
operational excellence as the most effective approach to
realizing competitiveness and organizational excellence in the
fast food industry. International companies venturing into the
global business environment are confronted with challenges in
operating the business in an environment with intense rivalry.
As such, operational excellence is considered as one among the
most effective strategies that the business will be implementing
across its global outlets to realize success.
1.5 Limitations
There are various limitations to this study. First McDonalds is a
8. multinational fast-food chain with many outlets across the
globe. In this regard, the business dynamics across the regions
of operations vary significantly. Therefore, it will be
challenging selecting a representative sample that will truly
reflect the operational efficiency factor from a general outlook.
Notably, this challenge can be overcome by choosing a case
study, whereby the focus of the research will be within a single
region such as the United States only. This approach is ideal
especially when McDonalds's outlets in one region will be
selected to feature the representative sample. The second
limitation is the time and financial resource constraint that
researcher will face in conducting the research. This challenge
can be overcome by scheduling the research activities within the
given time period to ensure that the research is conducted
within the projected time to avert delays or changes in the
project scope, as well as additional costs.
2.0 Research Methodology
The methodology section covers the approach that was applied
in the research. Mainly it incorporates a blueprint that
facilitated the collection, measurement, and analysis of the data.
Aspects covered include the research design, the target
population, the research sample, and methods applied in the
analysis.
2.1 The Research Design
The study conducted relied on case study design. In regard, a
survey was conducted by selecting a representative sample so
that the outcome could be generalized to the overall population.
The research is both quantitative and qualitative research,
whereby data was collected from the selected participants using
interview schedules then generalized to the entire population of
study. The case design approach adopted in the research
9. attempted to define the subject by establishing a profile to
denote a group of problems. Mainly, this was achieved through
the collection of data and tabulation of the frequencies to show
a correlation between the research samples (Flick, 2014). The
approach was considered ideal for the research as it facilitated a
reflection of the right state of affairs regarding the
implementation of operational excellence at McDonald’s
without deviating from the aim of the research.
2.2 Data Collection
The study made use of interview schedules to facilitate the
collection of primary data. The questions in the schedules were
open-ended. Data were collected from among top ten employees
at McDonald's. The key goal of featuring the company's top
management on the research is because they are responsible for
strategy formulation at the camp and implementation of
strategies that influence organizational performance. The
interview guide as the tool for data collection was adopted
because of its applicability both to the research problem and
sample selected for the research.
2.3 Sample
The population for the research featured top management at
McDonald's and the representative sample was selected from
among the top management of the outlets featured in the study.
The overall participants who undertook the research are ten
managers who are in charge of strategy formulation and
implementation at McDonald's. Stratified random sampling was
used to select a representative sample of the research. The
interview guides were administered by booking an appointment
with the managers in their most convenient time. The approach
allowed the managers to be interviewed at their most convenient
time as their busy schedule limited their availability for the
study and the approach was critical in enhancing the response
rate.
10. 2.4 Data Analysis
The collected data was qualitative and therefore content
analysis was applied to facilitate the analysis. The analysis was
achieved through the development of a thematic framework of
evaluation that was based on the key issue, themes, and aspects
arising from the research. The information gained from the
analysis was then interpreted and presented in a narrative
format (Flick, 2014).
3.0 Results and Findings
3.1 Introduction
The section presents the analysis and findings of the research to
demonstrate the impact of operational excellence on the
performance of McDonald’s within the fast food industry. The
study targeted the top ten management staff at the selected
outlets of the company and all of them contributed to the
survey. As a result, a 100% response rate was achieved. The
high response rate was attributed to prior preparation and
informing the respondents beforehand in order for them to avail
themselves for the research. As affirmed by Flick (2014), a high
response rate enhances the validity and reliability of the
research and the generalizability of the collected data to the
entire population featured in the research.
3.2 Respondents’ Demographics
To capture the background of the respondents featured in the
research, data regarding them was presented to show the
participants’’ profile in terms of age, level of education, work
experience and their perception of the company's
implementation of operational excellence strategies and how
this has influence organizational success. The analysis was
critical in enhancing the reliability of the data and providing an
overall outlook of the featured respondents.
11. 3.2.1 Gender
In terms of gender representation, the findings are as shown.
The findings of the research show that majority of the
respondent were male respondents (67%), whereas women were
33%. Such is an indication that most top management positions
at McDonald's are male-dominated
3.2.2 Gender
The respondents were also analyzed in terms of their age and
the results are as depicted
The analysis indicates that majority of the top management who
were interviewed are aged 45 years and above a factor
associated with their long-term of service and experience, which
has influenced their promotion at the company.
3.2.3 Level of education
Another demographic aspect that was applied in analyzing the
respondents was their level of education and the findings are as
shown.
As indicated in the pie chart, the majority of the top managers
at McDonald’s have a master’s degree where the second highest
category is composed of Ph.D. holders. As such, the top
management at the company has a high level of education, a
factor attributed to the requirements of the job.
12. 3.2.4 Wok Experience
The respondents were also ranked in terms of their work
experience; that is, based on the duration that they have served
at the company. The results are as shown,
The results indicate that the majority of top management at
McDonald's have work experience of over four years, and this
explains their rise through various career ranks which have been
linked to their experience on the job.
3.3 Identification of areas of operational Experience
The study sought to establish the strategies of operational
experience that McDonald's has implemented. The findings as
deduced from the top management interviews are as outlined
3.3.1 Implementation of strategies for continuous improvement
The study has sought to establish the extent to which the
company had implemented strategies to ensure continuous
improvement of the company’s processes. As documented from
the responses of the top management at McDonald's, the fast-
food chain has implemented a number of continuous
improvement strategies with the goal of attaining a competitive
edge over other industry players. These strategies include
continuous improvement of menus available, product
innovation, outstanding customer delivery, and continuous
improvement of service delivery to clients.
3.3.2 Operation excellence strategies implemented at
McDonald's
The study sought out to establish the operational excellence
strategies that the fast food chain implements to attain
13. organizational efficiency. Based on the feedback from the
respondents, the company applies various operational strategies.
These include employee development and engagement, emphasis
on customer satisfaction, continuous learning, and innovation
and implementing diverse efficiency delivery systems to ensure
organizational success, In addition, visionary leadership and
innovation in information systems are ways that the company
has implemented to realize organizational efficiency. Again,
respondents cited the company's participation in corporate
social responsibility initiatives and ensuring the integration of
the company's long-term goals into its strategy as ways of
forging synergy that has facilitated the company's success.
3.3.3 Features Characterizing operational efficiency
implementation
The study has sought to establish the aspects that denoted
operational excellence strategies implemented at the
McDonald’s. Based on the findings, the interviewed top
management members pointed out different features denoting
that operational excellence was being implemented at
McDonald's as part of its strategy. In this regard, the identified
features included results-driven operations, constant
improvement in products and service, empowerment of staff,
delivering customer value through customized menus and
effective service delivery, focus on financial excellence, and
integration of technological innovations into the company’s
operations as a way of attaining efficiency. Through
coordinated decision-making and optimizing service delivery,
McDonald's has remained competitive in the market and this has
been attributed to the adoption of operation excellence
strategies in order to realize a competitive edge over rivals.
3.3.4 The Extent to Which McDonald’s has recruited expertise
to facilitate operational excellence implementation
The respondents were interviewed with regard to which they
considered the company to have implemented sustainable
operational experience as part of the organizational strategy.
14. Based on the responses, finding indicated that the fast-food
chain had to a large extent recruited the relevant professionals
to assist the firm in leveraging on operational excellence as part
of its organizational strategy. Mainly, this was attributed to the
recruitment of highly trained and experienced staff with a
positive attitude to help make a positive contribution to the
company towards the realization of its strategic goals. The
ability of a company to compete effectively in the marketplace
is largely based on its ability to integrate operational excellence
as part of its collective strategy. The approach is particularly
important in the achievement of competitiveness in the
marketplace and building a sustainable business that will thrive
irrespective of the intense market competition it will encounter.
3.4 Discussion and Findings
The study has established that McDonald's has implemented a
wide range of operational excellence approaches that have
enabled the firm to remain competitive in the market in order to
enhance service delivery and product innovation. This indicates
that the management at McDonald's has been keen on
implementing operational excellence standards to enable the
firm to remain competitive. These findings are in line with
those of Carvalho et al. (2017) who established that
implementing operational excellence in the form of Six Sigma
facilitates an enterprise to conduct continuous improvement of
all its operational areas to achieve both financial and
nonfinancial performance. Operational excellence has been
noted to play a strategic role in effective decision making,
facilitating sound investment decisions, and ensuring that the
company remains profitable with low employee turnover.
McDonald's high market share and competitiveness in the
industry has been attributed to its operational excellence
strategies that have enabled the firm to conduct continuous
improvement of its operations and products to not only meet the
demands of the clients but also build a solid business network
15. that is renowned for its quality products and efficient service.
Again, the findings of the research show that McDonald’s has
been implementing a number of operational standards such
employee development and inclusion, emphasis on continuous
improvements, efficiency in delivery, visionary leadership and
building of partnerships as part of its strategy as defined in its
strategic goals. The strategies have been effective in achieving
customer engagement and ensuring all stakeholders are aware of
the company's strategic goal in order to make a positive
contribution to the company and success as well. Largely, the
findings regarding the operational stands implemented by
McDonald's based on the research coincide with the findings of
Belekoukias, Garza-Reyes, and Kumar (2014), who noted the
importance of lean operations in maximizing company profits
and providing customers the right value so that they remain
loyal to the business. Through the implementation of these
strategies, McDonald’s will continue to remain competitive and
control a large market share in the fast food industry.
4.0 Conclusion and Recommendations
The study has established that McDonalds’s has to a great
extent put into place operational excellence strategies that have
enabled the company to attain a competitive edge in the fast
food industry through effective customer service delivery and
continuous enhancement of its operations. Mainly, this implies
that the company has been keen on implementing operational
excellence standards with the goal of enhancing the company's
operations. The operational strategies that McDonald's has been
implementing have been centered on employees’ development
and engagement, continuous learning and innovation, focus on
customer satisfaction and putting into pace efficient service
delivery systems.
Recommendations have been put forward for McDonald to
replicate the operational excellence standards across its fast-
food network across the globe as a way of realizing competitive
advantage. In the wake of new market entrants joining the fast
16. food industry and existing companies implementing operational
excellence standards, McDonald’s can only thrive amidst the
competitive environment if they integrate operational
excellence into their overall strategy. In effect, the company
needs to formulate effective policies that ensure that are in line
with operational excellence in all their processes to promote its
brand across the globe.
References
Belekoukias, I., Garza-Reyes, J. A., & Kumar, V. (2014). The
impact of lean methods and tools on the operational
performance of manufacturing organizations. International
Journal of Production Research, 52(18), 5346-5366.
Carvalho, A. M., Sampaio, P., Rebentisch, E., Carvalho, J. Á.,
& Saraiva, P. (2017). Operational excellence, organizational
culture and agility: the missing link?. Total Quality
Management & Business Excellence, 1-20.
Costas, J., Ponte, B., de la Fuente, D., Pino, R., & Puche, J.
(2015). Applying Goldratt’s Theory of Constraints to reduce the
Bullwhip Effect through agent-based modeling. Expert Systems
with Applications, 42(4), 2049-2060.
Flick, U. (2014). An introduction to qualitative research. Sage.
Oakland, J. S. (2014). Total quality management and
operational excellence: text with cases. Routledge.
17. Meaning of Problem Statement in a Research
A problem statement refers to clear description of issues(s) such
as the vision, issues statement as well as approach that is
needed to solve a particular problem (Bryman, 2008).
A problem statement is used to help an individual or a team to
remain focus on research efforts so as to solve a given problem.
A problem statement should be designed to address the
following questions:
*
Cont’
What is the problem? - In this sense the focus is on boundaries
of the problem such as customers or work flow among others
Who has the problem? – Focuses on the person or group that is
affected by the problem. For instance, it can be customers or
particular groups among others.
Why- Relates to the reasons that indicate the importance of
solving a particular problem?
*
18. Cont’
When- Relates to particular time when the problem occurs.
Where- Relates to specific area that is affected with the problem
such as certain places or process among others.
*
Cont’
The purpose for writing problem statement is as follows:
Introduce the significance of studying particular topic or issues
to readers
Put the problem is a given context to make it easy for carry out
study on it
Gives information concerning the tools that will be needed to
display required information.
*
Description of a Background
The main issue in the background of the problem is the ability
to reflect on facts related to problem so that other readers can
understand the problem well.
Background description enables researchers to have better
understanding on how to design the experiment (Schindler &
Cooper, 2014).
In order to have a good description of background information
19. the researcher needs to consider answering the5W’s.
*
General information in a Background Search
Wide view of the subject of study (root of the problem)
Definition of the topic
Major dates as well as events in the study
The key words and specific concepts concerning the study.
*
Problem Description and Research objective
Description of the problem includes particular important points
such as the hypothesis concerning the research, main
treatments, and explanation of the location and scope of the
study. Problem description should be done on specific terms
other than general terms.
Research objectives are the descriptions what researchers expect
to achieve at the end of the study (David, 2011). The objectives
in this case are determined through looking at the kind of
research that needs be done as well as information that should
be obtained by the study. The kind of questions and subjects of
20. study are the important factors for determining the research
objective
*
Examples on How Samples can be used
Samples are used when collecting data to represent the entire
population. For instance, collecting sample data through
observing a particular group of people so as to help in making
inferences concerning the general population.
Some of the information such as individual opinions can be
obtained through sampling (opinions of college students) to
give a bigger picture concerning the popularity of particular
political candidate among the youths among others.
*
Definition of Limitations of Research and Example
Research limitations refers to shortcomings or influences that
put restriction to the methodology and conclusion of a research
yet the researcher has no control over such issues (David,
2011).
Some of the areas that can be used to identity limitations
include the analysis, choice of date collection methods, nature
of self-reporting, nature of the samples (scope) used in the
experiment as well as the time limit.
An example of a research limitation is on a study that is done
21. in a particular city involving men is subjected to limitations
such as gender, sample size as well as the location.
*
Example of Diagram and Chart
The percentage of new students who joins different sports in
their school each year
Example of number of cars sold within particular period
*
Chart1FootballRubgyTennisOthers
Sales
0.4
0.2
0.25
0.15
Sheet1SalesFootball40%Rubgy20%Tennis25%Others15%To
resize chart data range, drag lower right corner of range.
Chart1week 1week 1week 1week 2week 2week 2week 3week
3week 3week 4week 4week 4
Nissan
Toyota
others
0
7
8
22. 3
10
5
7
7
4
4
3
4
Sheet1NissanToyotaothersweek 11o78week 23105week
3774week 4434To resize chart data range, drag lower right
corner of range.
Conclusion
Most of the research studies have gaps which need to be
foundation for conducting other studies in the future.
When mentioning limitations the researcher should state the
choices
*
Recommendations
Every researcher should strive to reduce the scope of limitations
during the study.
Every researcher should follow all the necessary steps when
doing a research in order to have a comprehensive research
23. study.
*
References
Bryman, A. (2008). Social research methods, 4th edition.
Oxford: Oxford University Press
Schindler, P., & Cooper, D. (2014). Business research
Methods. New York: McGraw-Hill.
David, S.(2011). Qualitative research: Issues of Theory,
method and practice, 3rd edition. New Delhi: Sage
Publications.
*
Running head: THE EFFECT OF OPERATIONS
MANAGEMENT PRACTICES ON PERFORMANCE 1
THE EFFECT OF OPERATIONS MANAGEMENT PRACTICES
ON PERFORMANCE 2
Research of the Effect of Operations Management Practices on
24. Performance of SMEs Operating in United States Market
Former Student Research Paper
Table of Contents
Background 2
Description of the Problem 4
Main Research Objective 6
General Research Objective 6
Specific Objective 6
Literature Review 6
Research Methodology 8
Research Design 8
Study Population 9
Study Sample 9
Data Collection 9
Limitations 10
Findings 10
Conclusion & Recommendations 11
References 13
The Effect of Operations Management Practices on Performance
of SMEs Operating in United Background
Today, businesses are operating under environments which are
25. highly dynamic because of uncertainties, changing
technological trends and scarcity of critical resources. However,
demand has increased significantly due to increased
concentration on the customer needs during production.
Additionally, advancement in technologies has impacted the
production of goods and services significantly where some
operations are being automated to reduce the operational cost
and increase productivity among others. The growth in demand
and increase and advancement in technology has resulted in
needing for firms to ensure careful optimization of their internal
resources in order to established sustained competitive
advantage. To achieve these standards, it is important to
develop quality control systems and measures to provide the
organization with improved feedbacks relating to the operations
and use the feedback in management of operations.
Since 1990s, a number of empirical studies has been conducted
to help business managers and economists understand the
financial performance variance when factors such as
corporation, industry, firm and country effects are considered.
Additionally, whenever it is assumed that organization’s
internal factors are responsible for the performance variation,
considerations are made on whether changes undertaken as per
the best practices on the infrastructural and structural elements
of an organization to help in achieving the set goas. According
to Sadikoglu and Olcay (2014), businesses are of performance
curves due to the number of resources available for use in
production including technologies such as Total Quality
Management (TQM), and Joint (JIT) among others can change
performance curves of an organization.
Globalization has resulted in the emergence of new business
models and techniques which can be used by a corporation to
increase their performance to establish a sustainable
competitive advantage. The global market has imposed
standards that can be considered as being highly efficient and
firms that are unable to meet the standards are marginalized
quickly. Due to this reason, careful optimization of internal
26. processes and resources is essential for businesses operating in
the modern market due to the need to maintain a competitive
edge (Sadikoglu & Olcay, 2014). Additionally, achieving the
standards has been accompanied by continued enhancement of
internal routines. Some of the areas which businesses are
concentrating on to achieve the internal routines includes skill
enhancement and knowledge management which is essential for
Small and Medium-sized Enterprises entering the global market.
According to Zeng et al., (2015), Operation Management (OM)
is one of the concepts being used by businesses in the
manufacturing sector to create an environment which can help
in planning, development, and improvement in the processes
essential in the product manufacturing and provision of
services. The term Operations Management refers to
methodological solutions or procedures which are undertaken by
an organization to help in the improvement of efficiency in
logistics and production processes for businesses operating in
the good manufacturing industry. Additionally, operations
management is important not only for businesses operating in
the manufacturing sector, but also improvement of functions
such as logistics, and creation of new products. The importance
of OM in businesses has resulted to acceptance of the concept
through creation of new and careful managerial culture which is
demanding for integration of operation management in all
business practices in order to enhance business performance for
SMEs. Therefore, the purpose of this paper is to describe the
relationship between some optimization methods used in
Operation Management and their effect on the performance of
SMEs in the global manufacturing sector. To effectively
understand the relationship, the researcher will analyse a dataset
containing information of about 50 SMEs operating in the
United States market. Additionally, using survey, an in-depth
study of different subsets of the databases will be undertaken so
that a model will be developed based on Structural Equation
Modelling (SEM) approach (Zeng et al., 2015). The method will
be used due to its ability to create and validate theoretical
27. models in Operation Management. Description of the Problem
Organizational performance has been a major issue when
establishing sustainable businesses in the dynamic political and
economic factors, technological innovations and changing
trends in customer demands. Businesses operating in the modern
business world are forced to come up with different practices to
ensure they achieve high efficiency hence affecting the
performance of the businesses. The SMEs operating in the
United States of America (U.S) market has shown a major
potential of growing into multinational corporations hence
creating major competition in the manufacturing sector (Parnell
et al., 2015). Innovations within these organizations have
become key due to the growing number of consumers who
expected the producers to not only supply goods and provide
services but also understand their needs and expectations.
In the United States, SMEs find it difficult to adapt and identify
innovative technologies and operational methods due to major
weaknesses in their internal resources. Some of the most
common internal resources contributing to this issue include
low human capital and lack of proper involvement in managerial
networks. Due to this reason, it has become so challenging for
SMEs operating in this market to effectively improve their
performance by establishing a sustainable competitive
advantage. For example, most SMEs operating in the U.S
market are operating in localized markets and smaller scale
hence holding them back when trying to pursue best practices
which are essential for the improvement of organizational
performance. Under this perspective, it means that if the return
to the best practices is universal to such organizations, it means
that less intensive use of current management practices may be
utilized as sub-optimal.
For SMEs operating in the U.S manufacturing industry,
effectiveness in product improvement and Total Quality
Improvement are some of the issues resulting in increasing in
failure in these businesses. For example, operation management
in the manufacturing sector in an important activity where it
28. plays a significant role in the enhancement of productivity
ratios. Therefore, operations management will be related with
the overall management process and functions due to its role in
the improvement of production efficiency in SMEs (Parnell et
al., 2015).
Conversely, Total Quality Management is considered as one of
the most critical practices for improved performance for SMEs
operating in the manufacturing sector where it helps in crisis
management by determining which part of production will be
improved in order to increase organizational performance.
SMEs operating in the U.S manufacturing sector can improve
their performance through ensuring there is operational
effectiveness in the present, and ensuring there are capacity and
foresight to help in preparation and anticipating for the future.
Lastly, SMEs operating in the U.S market face major challenges
when establishing strategies to enhance their performance due
to lack of effective models to guide the managerial function in
the management of different operations (Vivares-Vergara et al.,
2016). This is because, SMEs operating in the manufacturing
industry require enhanced care in various operations and
processes starting from outsourcing of raw materials, until the
goods are sold to the consumers. Therefore, for these SMEs to
improve their performance, there is a need to ensure customer
needs and demands are addressed at all time, and establishing
operations management strategies which will involve common
management tasks such as motivating, staffing, controlling,
planning, directing and organizing (Zeng et al., 2015). This
means that establishing appropriate operations management
practices in SMEs operating in the U.S manufacturing market
will benefit the businesses in enhancing their performance and
establishing competitive advantage due to effectiveness in
resource utilization and addressing customer needs and
expectations. Main Research ObjectiveGeneral Research
Objective
The general research objective of this study is to assess the
effect of operations management practices on the performance
29. of SMEs operating in the United States of America
manufacturing sector.Specific Objective
The specific objectives of this study are:
i. To find out whether operations management practices affect
the performance of SMEs operating in the United States
manufacturing industry
ii. To find out whether designing effective operations
management practices will affect the performance of SMEs
operating in the United States manufacturing industry
iii. To determine the relationship between system operations
management and performance of SMEs operating in the United
States manufacturing industryLiterature Review
The purpose of this section is to discuss the some of the related
kinds of literature addressing the effects of Operations
Management on the performance of SMEs operating in the
United States manufacturing industry.
According to a study conducted by Krajewski et al. (2015),
businesses operating in the modern business world can increase
their performance through the use of the ten areas of Operations
Management when making decisions on differentiation,
feedback and cost reduction in their manufacturing processes.
Some of the ten areas of Operations Management which can be
considered by managers when making decisions to increase the
organizational performance includes product and service design,
which is essential in determining the outcome due to the
conversion of an input. The importance of product and services
design occur where the cost of production, capacity and quality
requirements are determined at this level of operations
management. The second areas are capacity and process design,
an area of Operations Management where volumes are combined
to achieve market demand. At this point, the decisions made
entail identification of required technologies, selection of
processes, expertise, quality, maintenance and systems which
are the primary determinants of the basic cost structure in the
manufacturing process (Krajewski et al., 2015).
Supply chain management is another areas of Operations
30. Management which can impact the performance of an SME
operating in the U.S manufacturing industry either positively or
negatively. According to Vivares-Vergara et al. (2016), supply
chain management decisions entail determining the movement
of raw materials from the suppliers to manufacturers and
distribution of finished goods to target consumers. Some of the
decisions which can be made using this area of Operations
Management practice to ensure there is improved performance
include the cost of supplying goods to the consumers, ways of
reducing holding cost, and availability of raw materials which
are also essential factors in increasing production in the
manufacturing sector.
In the last few decades, businesses operating in the global
manufacturing industry have continued to form set of quality-
related methods, procedures, and techniques aimed at enhancing
the performance of their organizations. Various studies have
shown that the higher the number of techniques or methods
deployed by businesses in enhancing their performance the
greater the variable of the firm. Some of the quality practices
that can be used in enhancing performance using Operations
Management for businesses operating in the manufacturing
business include Just-In-Time (JIT) which including
understanding the internal JIT and the external JIT. Secondly,
the use of ISO standards in the improvement of organizational
performance is achieved through the application of ISO 9000
and ISO 14000 in performance improvement for business
operating in the manufacturing industry (Vivares-Vergara et al.,
2016). Lastly, service outsourcing level is the last quality
practice under Operations Management which can be used by
SMEs to understand the level of spending in purchasing raw
materials from the third party. Research Methodology
The purpose of this section is to describe the choices made by
the researcher relating to the cases to be studied. This entails
some of the methods used in conducting a survey, the
information selected for research design, the selected
population and reason for selection, sampling methods that will
31. be used, the selected data collection method, data analysis, and
interpretation. Research Design
The research study aimed at developing new theoretical models
hence survey design was used for this scientific research. There
are two main categories of surveys which can be distinguished
including descriptive or explorative and relational or explicative
survey. For this research study, a descriptive or explorative
survey will be used to understand the current state of the
operation management among the SMEs operating in the United
States manufacturing industry. It will be the first step of the
study, and it will entail collecting data to describe the result of
the phenomenon under study. For example, a descriptive survey
may be used to determine the effect of operations management
and its relationship in the improvement of performance of
SMEs. Conversely, the relational or explicative survey will be
used to determine the relationship between different variables
which are under investigation. The use of this surveying method
will help the researcher prove the existing relationship between
operations management and performance of SMEs operating in
the United States manufacturing industry. Study Population
Population in research study refer to the people or organizations
which will be researched during the study. The target
population for this study includes SMEs operating in the United
States manufacturing industry. Some of the fields of U.S
manufacturing sector which will be studied include
manufacturing of rubber goods, metallic products, general
machinery and equipment, ceramic products, garments tailoring
and footwear, furniture, and automotive parts and accessories.
Study Sample
In the research study, a sample refers to selection of a unit from
the target population so that the sample can be studied and
fairly generalize the result back to the population they were
selected from. For this study, the target population was 3, 000
SMEs operating in different areas of U.S manufacturing sector.
The study sample included 50 SMEs which were selected based
on size, field, and location among others. The random sampling
32. method ensured the researcher gather facts and record data from
each unit of the target population. Data Collection
In the research study, data collection refers to a process of
gather information from all relevant sources in order to find
answers to the problem under research and evaluate the
outcomes. For this paper, the data collection process will utilize
both the primary and secondary methods. For the primary data,
a structured questionnaire will be sent to all the operational
managers of the selected SMEs using email. The questionnaires
will contain two parts with the first part including the general
information while the second section will address the effects of
operations management on the performance of their enterprises.
Moreover, the questionnaire will use both open and closed
question in order to offer the operational managers opportunity
to offer personal experiences relating to the phenomenon under
study. Conversely, secondary data will be gathered through the
review of different kinds of journals, case studies, and papers
offering supplementary information relating to the study topic.
The collected data was cleaned and reviewed for consistency,
completeness, accuracy, and uniformity. Limitations
Several limitations which may be addressed in future were
identified during the study. Some of the limitations include the
use of secondary databases for data collection instead of the
research at hand. The use of research databases provided
contradicting information with some scholars concluding that
operations management practices have a major effect on the
entire performance of an organization while others were
claiming that only manufacturing sectors are affected by
operations management practices in a given organization. The
second limitations experiencing affecting the effectiveness of
the findings of this study include concerns over the stability of
the performance in SMEs due to effect by other internal and
external factors. For example, whenever a given practice that
provides a competitive effect, early adopters will benefit more
than the pioneering firms. This makes it challenging to
determine the effect of operations management practices on
33. organizational performance. Other limitations included
inadequate time and resources required in the collection,
sorting, and analysis of research data to ensure accurate results
are obtained.Findings
The study results have found a major relationship between
Operations Management practices for SMEs operating in the
United States manufacturing industry. When carrying out the
analysis, the researcher used the maximum likelihood technique.
The technique allowed the calculation of coefficient on the
causal links. Additionally, the different areas under study were
valued based on standardized weights obtained from the SEM.
Additionally, the statistics for the goodness of fit for the
collected data were as follows: x2 =56.0 where a p-value of
about 0.007 was allowed, CFI=0.70 and RMSEA=0.075. After
the analysis of the collected data using SEM, the good fit of the
study model was able to confirm for all the reported sets of the
statistic. With performance and Operations Management
practices being the essential casual links in the study, the study
found that the significance of Operations Management on
performance may not be high because of some specific
indicators utilized in determining the performance of a given
industry including direct connect of performance with sales and
production. However, when other aspects of the supply chain
management are not considered, the study indicated that
Operation Management has a significant impact on the
performance of SMEs operating in the United States
manufacturing industry at the level of 0.05. Conclusion &
Recommendations
The research study has depicted the importance of Operations
Management practices on SMEs operating in the United States
manufacturing industry. According to the study, Operations
Management are essential indicators for the performance of
these firms. The results indicated that the value of the positive
effect of Operations Management and performance of SMEs
operating in the U.S manufacturing industry should be taken
into account by the management so that it can be possible to
34. implement best practices that will influence the internal
efficiency and revenue of the organizations. Consequently, the
findings offer a clear input on the diffusion of Operations
Management practices culture during the introduction of new
policies in the organizations and also in business clusters. This
means that our results are consistent with the previous studies
which indicated that Operations Management has a significant
impact on the performance of SMEs operating in the United
States manufacturing market although most of the previous
studies concentrated on the specific context of the industry.
Lastly, the study has revealed that system operations practices
have no significant effect on the performance of SMEs
operating in the U.S manufacturing industry. However, the
findings have indicated that there is a positive relationship
between the performance of an SME and systems operations
practices. Therefore, the businesses operating in this sector are
expected to improve the inspection and maintenance of products
and service delivery in order to benefits from Operations
Management practices. Additionally, the SMEs operating in the
United States manufacturing industry also need to improve their
supply chain management practices, inventory management
practices, and scheduling practices in order to increase
performance. Based on the findings, the researcher also
recommends the SMEs operating U.S manufacturing industry to
invest more on innovation and technology as a way of
eliminating some of the constraints in the supply chain
management and operations management practices.
Additionally, the researcher recommends utilization and
restructuring of operations management practices so that they
can improve the performance of their organizations through
effective employees and reduced wastage of resources during
manufacturing.
35. References
Krajewski, L. J., Ritzman, L. P., & Malhotra, M. K. (2015).
Operations management: processes and supply chains. New
York, EEUU: Prentice Hall.
Parnell, J. A., Long, Z., & Lester, D. (2015). Competitive
strategy, capabilities, and uncertainty in small and medium-
sized enterprises (SMEs) in China and the United States.
Management Decision, 53(2), 402-431.
Sadikoglu, E., & Olcay, H. (2014). The effects of total quality
management practices on performance and the reasons for and
the barriers to TQM practices in Turkey. Advances in Decision
Sciences, 2014.
Vivares-Vergara, J. A., Sarache-Castro, W. A., & Naranjo-
Valencia, J. C. (2016). Impact of human resource management
on performance in competitive priorities. International Journal
of Operations & Production Management, 36(2), 114-134.
Zeng, J., Phan, C. A., & Matsui, Y. (2015). The impact of hard
and soft quality management on quality and innovation
performance: An empirical study. International journal of
production economics, 162, 216-226.
Discussion Question Rubric
DISCUSSION QUESTION RUBRIC
36. Primary Question--20 points
Excellent
Good
Not Acceptable
CONTENT
5
4
3 or below
GRAMMAR AND FORMAT
5
4
3 or below
REFERENCING AND CITING
5
4
3 or below
WORD COUNT (250 words)
5
4
3 or below
TOTAL -- 20 POINTS POSSIBLE