While improvement can be challenging we are committed to help your small business improve a little bit each and every day. In these 8 simple tips we outline some easy takeaways you can action with minimal effort and begin to see improvement.

1. 8 EFFORTLESS WAYS
TO IMPROVE
YOUR SMALL BUSINESS

2. 1. CREATE A
VISION
•Draw a picture
of what your
business looks
like in 10 years
•What words
and themes do
you see?
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3. 2. DEFINE
YOUR
PRODUCTS OR
SERVICES
• List the specific product or services lines
you offer to your customers
• Start with a simple list.
• For example, a Boutique Shop may have
these Product Lines: Women’s Clothing,
Women’s Shoes, Women’s Accessories,
Personal Shopping
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4. 3. VOICE OF
THE
CUSTOMER
• What is your
customer willing
to pay for?
• What actions and
decisions
transform your
product or
service?
• Do you complete
these actions
correctly the first
time?
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5. 4. DON’T BE THE ROADBLOCK
Empower your staff to make
improvements that align with your
vision
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6. 5. WORK AT
DEMAND
• Only produce your
product or service
when a customer
wants it
• Do not work as
fast as you can as
hard as you can
without aligning
that to demand
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This Photo by Unknown Author is licensed under CC BY-SA

7. 6. ADDRESS DEFECTS WHEN THEY
HAPPEN
“Defects are not free. Somebody makes
them, and gets paid for making them”
W. Edwards Deming
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• When a defect (mistake, rework) happens
take action immediately
• Ask “why” to get to the root cause to make
sure it doesn’t happen again

8. 7. GET
ORGANIZED
• Ensure there
are no extra
places for
clutter
• Keep morning
and evening
routines to
ensure
‘Everything
has a place
and is in it’s
place’
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9. 8. RESPECT
YOUR
TEAM
• How can you help your staff grow?
• What are their career aspirations?
• Are you appreciating their unique skills?
Be sure to always include key members
in decisions, people are more likely to
sustain decisions they are a part of
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10. We help small businesses simplify and
perfect their operations
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