This document provides an overview of Greene, Tweed's 8D problem solving methodology. It describes the 8 disciplines (8D) approach which includes defining the problem, developing a team to address it, containing the issue, identifying the root cause, and implementing permanent corrective actions. The 8D process was developed for robust problem solving and aims to improve quality, save time and money by preventing recurring issues.
Basic 8D Problem Solving Tools & Methods - Part 1Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 1st of a 3 part presentation.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-global-8d-problem-solving-process/
“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions .” – Albert Einstein
The 8D (Eight Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology that is mainly used to identify, correct and eliminate recurring problems.
The 8D Problem Solving Process focuses on the origin of the problem by determining root causes and establishes corrective and preventive actions.
The U.S. government first standardized the 8D Problem Solving Process during the Second World War, referring to it as Military Standard 1520. It was later popularized by the Ford Motor Company in the ‘60s and ‘70s.
Today, the 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) Process. The 8D Problem Solving Process can be an integral part of an Operational and Process Excellence initiative.
The benefits of a systematic Problem Solving Process are obvious.
• Create a shared understanding about how to systematically solve problems.
• Strengthen cross-functional teamwork, problem solving and collaboration capabilities.
• Reduce defects, lead times and costs through effective problem solving.
• Identify the underlying root cause(s) by applying effective problem solving tools.
• Develop effective process controls to prevent recurrence of known problems.
• Establish a systematic documentation of the Problem Solving Process.
The 8D Problem Solving Process follows a systematic methodology using eight step or disciplines.
Basic 8D Problem Solving Tools & Methods - Part 2Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 2nd of a 3 part presentation.
Basic 8D Problem Solving Tools & Methods - Part 1Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 1st of a 3 part presentation.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/the-global-8d-problem-solving-process/
“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions .” – Albert Einstein
The 8D (Eight Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology that is mainly used to identify, correct and eliminate recurring problems.
The 8D Problem Solving Process focuses on the origin of the problem by determining root causes and establishes corrective and preventive actions.
The U.S. government first standardized the 8D Problem Solving Process during the Second World War, referring to it as Military Standard 1520. It was later popularized by the Ford Motor Company in the ‘60s and ‘70s.
Today, the 8D Problem Solving Process has become a standard in many industries as problem solving or improvement process, as internal Corrective Action Request (CAR) Process or as Supplier Corrective Action Request (SCAR) Process. The 8D Problem Solving Process can be an integral part of an Operational and Process Excellence initiative.
The benefits of a systematic Problem Solving Process are obvious.
• Create a shared understanding about how to systematically solve problems.
• Strengthen cross-functional teamwork, problem solving and collaboration capabilities.
• Reduce defects, lead times and costs through effective problem solving.
• Identify the underlying root cause(s) by applying effective problem solving tools.
• Develop effective process controls to prevent recurrence of known problems.
• Establish a systematic documentation of the Problem Solving Process.
The 8D Problem Solving Process follows a systematic methodology using eight step or disciplines.
Basic 8D Problem Solving Tools & Methods - Part 2Tony Alvarez
I've taught many workshops on basic problem solving over the years at various companies. This 3 part presentation collects tools and methods that I've found useful and that most people tend to be able to put into practice quickly. Problem solving is ground that has been covered by many people many times in the past and this presentation builds on that work, incorporates my experience and hopefully integrates it in a way that provides some new insights. This is the 2nd of a 3 part presentation.
The 8 Disciplines (8D) Problem Solving Poster describes the eight steps of problem solving. The process is applicable to automative, manufacturing and service organizations.
The poster comes in two themes: color and monochrome. Formatted in PDF and in editable PPTX, the poster can be easily printed on an A3 or A4-sized paper from an office copier machine and displayed on employee workstations, or distributed together with your workshop handouts.
The 8D Problem Solving Poster complements the '8D Problem Solving Technique & Tools' training presentation materials. It serves as a takeaway and summary of your problem solving presentation.
A problem is a deviation from a standard, i.e., a difference between what should be happening and what is actually happening. The 8D Problem Solving Poster describes the eight steps of problem solving as follow:
D0: Plan
D1: Initiate Project Team
D2: Define the Problem
D3: Implement Containment Actions
D4: Identify Root Causes
D5: Develop & Verify Solution
D6: Implement Corrective Actions
D7: Prevent Recurrence
D8: Recognize the Team
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
LEARNING OBJECTIVES:
1. Understand the critical role of identifying root causes in effective problem-solving.
2. Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
3. Learn to prioritize root causes using Pareto Charts for impactful solutions.
4. Recognize common pitfalls and strategies for overcoming them.
CONTENTS
1. Introduction to Root Cause Analysis
2. Overview of Problem Solving
3. 5 Whys
4. Cause & Effect Diagram
5. Root Cause Prioritization
6. Effective RCA Practices
The process of diagnosing product problems identified during design, manufacture or use brings many challenges. The presentation will discuss ways to alleviate these difficulties using a structured, troubleshooting-based approach, and being aware of some common errors and ways of dealing with them.
• How to analyze data for low frequency failures
• Using the information from RCA for improving both prevention and detection
• Understand why finding a product solution often isn’t enough
8D Training, Eight Disciplines Training : Tonex TrainingBryan Len
8D Training, Eight Disciplines Training
8D Training covers the eight disciplines (8D) model used in advanced problem solving. 8D training covers the approach typically employed by quality engineers to identify, correct, and eliminate recurring problems as part of product and process improvement:
8D approach establishes a permanent corrective action based on statistical analysis of the problem
8D focuses on the origin of the problem by determining its root causes
It is comprised by eight stages, or disciplines
8D is a structured corrective action process; 8D stands for the Eight Disciplines of Problem Solving
Root Cause Analysis(RCA) is an integral part of the 8D process
8D Training Objectives:
Upon completion of the 8D Training Course, the attendees are able to:
Define what 8D is
Demonstrate and apply 8D Problem Solving Process
Illustrate 8D Problem Solving Process by a diagram
Understand Root Cause Analysis and 5 Why’s applied to 8D
Apply 8D Eight Disciplines to problem solving
Become familiar with the 8D steps
Become more proficient at Root Cause Analysis using 5 Why’s
Learn about 8D checklist and best practices
Learn about How 8D aligns with SAE AS13000: Problem Solving Requirements for Suppliers
8D Training Course Outlines:
Learn and work with the 8 disciplines in 8D Training. Upon completion of the 8D Training Course, the attendees will learn about:
Introduction to 8D
D0: prepare and Plan
D1: Use a team
D2: Define and describe the problem
D3: Develop interim containment plan
D4: Determine, identify, and verify root causes
D5: Choose and verify permanent corrections
D6: Implement and validate corrective actions
D7: Take preventive measures
D8: Congratulate your team
Hands-on Activities
Request more information. Visit Tonex website link below and learn more about 8d training eight disciplines training
https://www.tonex.com/training-courses/8d-training-eight-disciplines-training/
Operational Management Problem Solving Techniques which must be practiced in Industry for any problem solving.
Ahsan Saleem
Assistant Manager
Honda Atlas Cars Pakistan Ltd.
+92-301-4872771
Root Cause Analysis - Tools, Tips and Tricks to Get to the Bottom of Root CauseCraig Thornton
This webinar discusses and investigates how to conduct root cause analysis. Root cause analysis is something that companies really struggle with. There will be plenty of practical advice in the webinar to help with you understand the concepts and the tools.
If you would like to watch the recording of this webinar then copy and paste the below link into your web browser:
http://www.mangolive.com/blog-mango/root-cause-analysis-tools-webinar
Introduction
Definition of Root Cause Analysis(RCA).
Benefits of RCA
Techniques and tools of RCA
Examples
Corrective Action (CA)
Preventive Action (PA)
Global 8D Problem Solving Process Training ModuleFrank-G. Adler
The 8D Problem Solving Process Training Module v8.0 includes:
1. MS PowerPoint Presentation including 206 slides covering the Global 8D Problem Solving Process & Tools, a Case Study, and 7 Workshop Exercises.
2. MS Word Problem Solving Process Case Study
3. MS Excel 8D Problem Solving Process Worksheet Template
4. MS Excel Process Variables Map Template, Process FMEA Template, and Process Control Plan Template
5. MS Word 8D Problem Solving Process Report Template
[To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
The 8D (Eight Disciplines) approach is a systematic problem solving process. Popularized by Ford, the 8D process integrates best practices from various problem-solving methods and is now a standard in the automotive industry. The 8D problem solving process has proven to be highly effective in product and process improvement.
Following the logic of the PDCA cycle, the 8D process enables problem solving teams to identify root causes, develop proper actions to eliminate root causes, and implement permanent corrective action to prevent recurrence. It includes key analytical tools such as Is/Is Not Analysis and Root Cause Analysis using 5 Whys and the Fishbone Diagram.
This highly detailed training presentation will help you to teach employees in your company or organization to better understand team dynamics and solve problems using a disciplined approach.
LEARNING OBJECTIVES
1. Acquire knowledge of key concepts and principles in 8D problem solving.
2. Understand team-based problem solving dynamics and define roles within the 8D problem-solving team.
3. Familiarize yourself with the step-by-step 8D problem-solving process and the use of analytical tools.
4. Gain practical insights for achieving success in 8D problem solving.
CONTENTS
1. Key Concepts and Principles
2. Team-based Approach & Roles
3. 8D Problem Solving Process
4. Analytical Tools in 8D
5. Practical Tips for Success
This Template is created for helping the quality or continuous improvement professionals to generate a step by step problem solving report, which include the guidance on each steps in a 8D process, also include the templates of popular quality tools such as 5-Why and Fishbone Diagram.
想学习六西格玛?可以看看ucourse.org的网上课程。
http://ucourse.org/ssgb
The 8 Disciplines (8D) Problem Solving Poster describes the eight steps of problem solving. The process is applicable to automative, manufacturing and service organizations.
The poster comes in two themes: color and monochrome. Formatted in PDF and in editable PPTX, the poster can be easily printed on an A3 or A4-sized paper from an office copier machine and displayed on employee workstations, or distributed together with your workshop handouts.
The 8D Problem Solving Poster complements the '8D Problem Solving Technique & Tools' training presentation materials. It serves as a takeaway and summary of your problem solving presentation.
A problem is a deviation from a standard, i.e., a difference between what should be happening and what is actually happening. The 8D Problem Solving Poster describes the eight steps of problem solving as follow:
D0: Plan
D1: Initiate Project Team
D2: Define the Problem
D3: Implement Containment Actions
D4: Identify Root Causes
D5: Develop & Verify Solution
D6: Implement Corrective Actions
D7: Prevent Recurrence
D8: Recognize the Team
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Root Cause Analysis (RCA) is a problem-solving technique that seeks to identify the primary cause of a problem. By focusing on the root cause, organizations can prevent the problem from recurring and develop long-term solutions that improve efficiency, reduce costs, and increase customer satisfaction.
RCA uses tools such as the 5 Whys and Cause & Effect Diagram to identify the underlying causes of a problem. The 5 Whys technique involves asking "why" multiple times to dig deeper into the root cause. The Cause & Effect Diagram categorizes potential causes, such as people, process, and equipment, to identify root causes quickly.
This RCA presentation is designed to provide participants with a comprehensive understanding of Root Cause Analysis (RCA) as a problem-solving technique. The presentation highlights the importance of identifying the root cause of a problem and how RCA can be used to achieve this. Participants will learn how to apply common RCA tools such as the 5 Whys and Cause & Effect Diagram to identify the root cause of a problem. They will also gain knowledge on how to prioritize root causes using a Pareto Chart to focus on the most significant causes first. The presentation will also cover the pitfalls in root cause analysis, highlighting the importance of avoiding making assumptions, involving stakeholders, and making RCA an ongoing process. By the end of the presentation, participants will have a deep understanding of RCA and be equipped with the skills needed to identify and solve problems effectively.
LEARNING OBJECTIVES:
1. Understand the critical role of identifying root causes in effective problem-solving.
2. Apply 5 Whys and Cause & Effect Diagram for practical root cause analysis.
3. Learn to prioritize root causes using Pareto Charts for impactful solutions.
4. Recognize common pitfalls and strategies for overcoming them.
CONTENTS
1. Introduction to Root Cause Analysis
2. Overview of Problem Solving
3. 5 Whys
4. Cause & Effect Diagram
5. Root Cause Prioritization
6. Effective RCA Practices
The process of diagnosing product problems identified during design, manufacture or use brings many challenges. The presentation will discuss ways to alleviate these difficulties using a structured, troubleshooting-based approach, and being aware of some common errors and ways of dealing with them.
• How to analyze data for low frequency failures
• Using the information from RCA for improving both prevention and detection
• Understand why finding a product solution often isn’t enough
8D Training, Eight Disciplines Training : Tonex TrainingBryan Len
8D Training, Eight Disciplines Training
8D Training covers the eight disciplines (8D) model used in advanced problem solving. 8D training covers the approach typically employed by quality engineers to identify, correct, and eliminate recurring problems as part of product and process improvement:
8D approach establishes a permanent corrective action based on statistical analysis of the problem
8D focuses on the origin of the problem by determining its root causes
It is comprised by eight stages, or disciplines
8D is a structured corrective action process; 8D stands for the Eight Disciplines of Problem Solving
Root Cause Analysis(RCA) is an integral part of the 8D process
8D Training Objectives:
Upon completion of the 8D Training Course, the attendees are able to:
Define what 8D is
Demonstrate and apply 8D Problem Solving Process
Illustrate 8D Problem Solving Process by a diagram
Understand Root Cause Analysis and 5 Why’s applied to 8D
Apply 8D Eight Disciplines to problem solving
Become familiar with the 8D steps
Become more proficient at Root Cause Analysis using 5 Why’s
Learn about 8D checklist and best practices
Learn about How 8D aligns with SAE AS13000: Problem Solving Requirements for Suppliers
8D Training Course Outlines:
Learn and work with the 8 disciplines in 8D Training. Upon completion of the 8D Training Course, the attendees will learn about:
Introduction to 8D
D0: prepare and Plan
D1: Use a team
D2: Define and describe the problem
D3: Develop interim containment plan
D4: Determine, identify, and verify root causes
D5: Choose and verify permanent corrections
D6: Implement and validate corrective actions
D7: Take preventive measures
D8: Congratulate your team
Hands-on Activities
Request more information. Visit Tonex website link below and learn more about 8d training eight disciplines training
https://www.tonex.com/training-courses/8d-training-eight-disciplines-training/
Operational Management Problem Solving Techniques which must be practiced in Industry for any problem solving.
Ahsan Saleem
Assistant Manager
Honda Atlas Cars Pakistan Ltd.
+92-301-4872771
Root Cause Analysis - Tools, Tips and Tricks to Get to the Bottom of Root CauseCraig Thornton
This webinar discusses and investigates how to conduct root cause analysis. Root cause analysis is something that companies really struggle with. There will be plenty of practical advice in the webinar to help with you understand the concepts and the tools.
If you would like to watch the recording of this webinar then copy and paste the below link into your web browser:
http://www.mangolive.com/blog-mango/root-cause-analysis-tools-webinar
Introduction
Definition of Root Cause Analysis(RCA).
Benefits of RCA
Techniques and tools of RCA
Examples
Corrective Action (CA)
Preventive Action (PA)
Global 8D Problem Solving Process Training ModuleFrank-G. Adler
The 8D Problem Solving Process Training Module v8.0 includes:
1. MS PowerPoint Presentation including 206 slides covering the Global 8D Problem Solving Process & Tools, a Case Study, and 7 Workshop Exercises.
2. MS Word Problem Solving Process Case Study
3. MS Excel 8D Problem Solving Process Worksheet Template
4. MS Excel Process Variables Map Template, Process FMEA Template, and Process Control Plan Template
5. MS Word 8D Problem Solving Process Report Template
[To download this presentation, visit: https://www.oeconsulting.com.sg/training-presentations]
The 8D (Eight Disciplines) approach is a systematic problem solving process. Popularized by Ford, the 8D process integrates best practices from various problem-solving methods and is now a standard in the automotive industry. The 8D problem solving process has proven to be highly effective in product and process improvement.
Following the logic of the PDCA cycle, the 8D process enables problem solving teams to identify root causes, develop proper actions to eliminate root causes, and implement permanent corrective action to prevent recurrence. It includes key analytical tools such as Is/Is Not Analysis and Root Cause Analysis using 5 Whys and the Fishbone Diagram.
This highly detailed training presentation will help you to teach employees in your company or organization to better understand team dynamics and solve problems using a disciplined approach.
LEARNING OBJECTIVES
1. Acquire knowledge of key concepts and principles in 8D problem solving.
2. Understand team-based problem solving dynamics and define roles within the 8D problem-solving team.
3. Familiarize yourself with the step-by-step 8D problem-solving process and the use of analytical tools.
4. Gain practical insights for achieving success in 8D problem solving.
CONTENTS
1. Key Concepts and Principles
2. Team-based Approach & Roles
3. 8D Problem Solving Process
4. Analytical Tools in 8D
5. Practical Tips for Success
This Template is created for helping the quality or continuous improvement professionals to generate a step by step problem solving report, which include the guidance on each steps in a 8D process, also include the templates of popular quality tools such as 5-Why and Fishbone Diagram.
想学习六西格玛?可以看看ucourse.org的网上课程。
http://ucourse.org/ssgb
Applying Real-Time Data to The Eight Discipline Problem Solving Process in Ma...Catavolt, Inc.
In a manufacturing organization, when a problem arises on the shop floor, in the field, or in route to delivery, it needs to be addressed immediately. Not only does it need to be addressed quickly, but it also needs to be dealt with thoroughly to ensure it doesn’t happen again. With 8D, manufacturing organizations can deal with quality control and safety issues, develop customized solutions to problems, and prevent problems from recurring in the future.
Keeping the Pulse of Your Data – Why You Need Data Observability to Improve D...DATAVERSITY
With the explosive growth of DataOps to drive faster and more confident business decisions, proactively understanding the quality and health of your data is more important than ever. Data observability is an emerging discipline within data quality used to expose anomalies in data by continuously monitoring and testing data using artificial intelligence and machine learning to trigger alerts when issues are discovered.
Join Julie Skeen and Shalaish Koul from Precisely, to learn how data observability can be used as part of a DataOps strategy to improve data quality and reliability and to prevent data issues from wreaking havoc on your analytics and ensure that your organization can confidently rely on the data used for advanced analytics and business intelligence.
Topics you will hear addressed in this webinar:
Data observability – what is it and how it can complement your data quality strategy
Why now is the time to incorporate data observability into your DataOps strategy
How data observability helps prevent data issues from impacting downstream analytics
Examples of how data observability can be used to prevent real-world issues
Innovations™ Magazine October - December 2013 T.D. Williamson
Innovations Magazine for the fourth quarter of 2013 brings you stories including the following: “Cover Story: LEGO’s, Robots, and the Future of the Industry” - Pairing professionals with students to engage the next generation of engineers, FIRST® LEGO®League robots battle the fallout of a natural disaster and teach children how engineering can empower them to shape the world’s future, “We Improve” - President and CEO Bruce Binkley discusses how TDW looks at every challenge
as an opportunity to utilize continuous improvement, Safety Matters: Rooting out the Cause” - A systematic approach to identifying the root causes of mission-critical problems, “Faces and Places” - Looking at TDW events and projects from around the globe, “Taking Aim” - Targeting waste and process variation to improve performance and the
customer experience, “Five Questions: D-2000Closure System” - Built for safety, speed and ease of use by a single operator and “TDW on Tour” - Find out where and when you can see TDW technology in person.
10 Things an Operations Supervisor can do Today to Improve ReliabilityRicky Smith CMRP, CMRT
Continuing the series that started with maintenance technicians and supervisors, if you are new to the position of Operations Supervisor, what are some of the things you can begin working on immediately to improve reliability within the area you work?
Recorded webinar: http://slidesha.re/1tGIZaH
Subscribe: http://www.ksmartin.com/subscribe
Purchase the book: http://bit.ly/TOObk
Effective problem solving is not an innate skill that most people are born with.
Even for those few few lucky ones who are born with natural problem-solving talent, it is often drummed out of them by parents, teachers, and bosses. And those whose academic preparation would lead you to believe that they're highly skilled in this area (such as engineers and physicians) regularly fall prey to sloppy problem solving.
The good news is that effective problem solving is a skill that can be developed. Everyone can learn to solve problems effectively given the will and ample practice with a skilled coach/teacher.
This webinar focuses on the P (plan) phase of the PDSA/PDCA cycle (plan-do-study-adjust), which is the most difficult phase of scientific problem solving for people to master. Topics include:
• Setting a target condition
• Problem clarification
• Scoping and qualifying the problem
• Root cause analysis
Watch this lively discussion and learn the important first steps for closing the gap between where you are and where you'd like or need to be.
As preparation for the webinar, you may want to read the Discipline chapter in Karen's Shingo Award-winning book, The Outstanding Organization. www.ksmartin.com/TOO
Testaus 2014: Paul Gerrard - The Changing Role of Testers'Tieturi Oy
Testausala on suuressa murroksessa. Muutos heijastuu testaajien työhön siten, että testaajan tulee miettiä entistä luovemmin suhtautumistaan omaan työhönsä. Sen sijaan että kehittäjät ja testaajat rajoittavat työskentelynsä yhteen tuotantotapaan, kuten vaikkapa yhteen tiettyyn Agile-viitekehykseen, heidän tulee itse osoittaa ketteryyttä valitsemalla ja yhdistelemällä luovasti erilaisia tuotantotapoja tilanteen vaatimalla tavalla.
Testaus 2014 -seminaari: Paul Gerrard. The Changing Role of Testers’.Tieturi Oy
Testausala on suuressa murroksessa. Sen sijaan että kehittäjät ja testaajat käyttävät kaikissa tilanteissa tiettyä tuotantotapaa, kuten vaikkapa Agilea, tulee ammattilaisen itse osoittaa ketteryyttä valitsemalla ja yhdistelemällä luovasti erilaisia tuotantotapoja tilanteen mukaan.
Risk Identification Process PowerPoint Presentation SlidesSlideTeam
Showcase planned methods of hazard analysis with our content ready Risk Identification Process PowerPoint Presentation Slides. The hazard awareness process PowerPoint complete deck has forty-five PPT slides like risk management introduction, types of risks, risk categories, stakeholder’s management and engagement, risk appetite and tolerance, procedure, risk management plan, risk identification, risk register, risk assessment, risk analysis, risk response plan, risk response matrix, risk control matrix, risk items tracking, tools and practices, risk impact & profitability analysis, risk mitigations strategies, plans, qualitative and quantitative risk analysis, etc. All PowerPoint templates of risk assessment steps presentation are fully editable, edit them as per your specific project needs. The same risk management presentation deck can also be used to portray topics such as risk analysis, risk appetite, business continuity, risk-based auditing, hazard analysis, risk analysis, risk assessment and so on. Download this professionally designed risk management plan presentation deck to mitigate the risk. Our Risk Identification Process PowerPoint Presentation Slides are magnetic in nature. They will draw the right people to your cause.
5 Proven Strategies For a Successful Analytics Product LaunchGoodData
Most companies focus on the technical challenges involved with bringing new analytics and business intelligence capabilities to market and overlook key go-to-market considerations.
With over 7 years experience helping our customers launch 100+ successful products in a variety of industries, GoodData has developed a proven methodology for taking analytics to market. We’ve partnered with NextWave Performance to share our top five strategies that will secure your successful launch.
In this 1-hour session, experts from NextWave and GoodData discuss taking an analytics product to market and teach you how to:
- Gain competitive advantage
- Build a comprehensive plan that avoids common mistakes
- Monetize your data!
2. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Corrective Actions
When a Nonconformance or any other issue which hampers quality production delivery is encountered, Greene, Tweed promotes using a systemized approach to problem solving.
Corrective Action Reports (CAR’s) are the means by which this systemized approach to problem solving is documented and able to confirm effectiveness.
3. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Corrective Actions
Some reasons for ineffective problem solving:
–
Incorrectly or incompletely describing the problem.
–
A hurried problem solving process.
–
Lack of team participation from cross functional groups with the required technical skills.
–
No logical process.
–
Misidentification of the root cause and correcting only a symptom.
–
Not effectively implementing the permanent corrective actions.
–
Not applying the lessons learned to related products or processes.
3
4. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Eight Disciplines –Problem Solving
The industry accepted standard for a systemized approach to problem solving is called 8D.
–
Please note that some industries and/or customers will summarize this into what is called a 4D for reporting, but the full 8D approach should be utilized in order in obtain a robust solution.
The 8D problem solving process was originally developed during World War II under Military Standard 1520 and has since become an internationally recognized practice in multiple industries.
5. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Eight Disciplines –Problem Solving
Why is the 8D problem solving process important?
–
Improves Quality
Identifies the root cause of problems
Permanently corrects the cause
–
Saves Time
Time is not wasted on fighting repeated problems.
–
Saves Money
Helps to do it right the first time.
Captures lesson learned for similar processes & future product.
–
Helps develop a consistent, repeatable industry accepted process for solving problems.
6. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Eight Disciplines –Problem Solving
Elements of the 8D Process
D0 –Planning phase
D1 –Develop a cross functional team of experts
D2 –Define & describe the problem
D3 –Develop, implement,& verify the containment plan
D4 –Identify & verify root cause(s) & escape point(s)
D5 –Select permanent corrective actions for root cause & escape point
D6 –Implement & validate permanent corrective action
D7 –Ensure prevention of recurrence
D8 –Recognize efforts of the team
7. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Eight Disciplines –Problem Solving
D0 –Planning
–
Initial evidence gathering.
–
Symptoms of the problem are documented and quantified.
Customer complaints recorded
Trend charts
Pareto charts
8. Corporate
This information is proprietary and confidential to Greene, Tweed. Redistribution is forbidden without consent of Greene, Tweed.
Eight Disciplines –Problem Solving
Trend Charts
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PPM
Goal
Week #-2013
Weekly PPM Rate
9. Corporate
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Eight Disciplines –Problem Solving
Pareto charts
The 80/20 Rule –20% of the defects cause 80% of the problem occurrences
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Voids
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Incorrect ID
Incorrect OD
Insufficient Length
Material X Internal Defects for 2013
# of Occurrences
Nonconformance Type
10. Corporate
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Eight Disciplines –Problem Solving
D1 –Develop a cross functional team of experts
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Establish the team membership based on different technical skill sets with the product, process, and application knowledge relative to the problem.
Depending on the problem, this could include participants from quality, engineering, manufacturing, materials, supply chain, customer service, inspection, receiving, inventory, etc.
Depending on scope of the issue, the core group should include 3 to no more than 10 members, and may draw from expertise from outside the group as needed.
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Complex problems are not solved by one person.
11. Corporate
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Eight Disciplines –Problem Solving
D2 –Define & describe the problem
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All work occurs in a system of interconnected processes in which variation will always occur. Understanding the drivers of variation & reducing them are key to successful problem solving.
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Identify ‘what is wrong with what’
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Detail the problem in quantifiable terms
Who, What, Where, When, Why, How, & How Many
‘Is / Is Not’ or comparative analysis is helpful in describing problem
12. Corporate
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Eight Disciplines –Problem Solving
‘Is / Is Not’ Comparative Analysis
IS
IS NOT
What are the Differences
What Changed?
What are the Potential Causes?
What?
What parts have the problem?
What are the most similar parts without the problem?
What is deviation from specification?
What other deviation on the part could be expected?
Where?
Where was the part when the deviation was first detected?
Where else could the deviation be expected?
Where on the part did the deviation occur?
What are the adjacent locations on the parts or on the mating parts without deviation?
When?
When was the deviation first noticed? (in both calendar time and in life cycle)
What earlier date or phase could the problem occur?
What is the pattern? (one time event, stable, increasing, decreasing, random or cyclical)
Since detection, what other occurrence could be expected?
Who?
What customer had the deviation?
What customer for a similar part did not have the problem?
What supplier, shift, or batch had the deviation?
What supplier, shift, or batch for a similar part did not have the problem?
13. Corporate
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Eight Disciplines –Problem Solving
‘Is / Is Not’ Comparative Analysis
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List differences/uncommon factors
Ask what is unique, peculiar, different, distinctive, and unusual about the ‘IS’
Consider elements such as methods, materials, machines, manpower, measurement, maintenance, environment, or transportation.
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List changes in differences / uncommon factors
Ask what has changed in, on, around, or about this difference / uncommon factor.
14. Corporate
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Eight Disciplines –Problem Solving
D3 –Develop, implement,& verify the containment plan
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The goal of containment is to isolate the effects of the problem from any internal or external customer until the permanent corrective action(s) are implemented.
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In many cases the containment may be enhanced and/or expanded inspection, for example:
Increased sample rate AQL or 100% inspection
Material testing report rather than a certificate of compliance
Increased non-destructive testing such as X-ray
15. Corporate
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Eight Disciplines –Problem Solving
D3 –Develop, implement,& verify the containment plan
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It is extremely important during the containment phase to identify all inventory of the suspect material regardless of point in the process.
Finished product at supplier, customer, and end user
In transit
Work in Progress (WIP) including at sub-tier suppliers
Raw material or subcomponents
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Once identified these should be segregated and if possible re- inspected for non-conformance condition.
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The written corrective action response should include dates when each containment was implemented and/or identification of when batches were fully contained.
16. Corporate
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Eight Disciplines –Problem Solving
D4 –Identify & verify root cause(s) & escape point(s)
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Goal is to identify the true root cause instead of only symptoms.
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If only the symptom is treated this may only result in causing a different type of defect or having repeated recurrences in the future.
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The escape point is the place in the process where the root cause could have been detected & contained, but was allowed to pass.
17. Corporate
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Eight Disciplines –Problem Solving
D4 –Identify & verify root cause(s) & escape point(s)
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Various tools & techniques are available to identify the root cause of an issue:
Process Charts–Can identify the nature of the change that occurred to narrow down potential Root Causes
5 Why Analysis –Identifies the difference between a Direct Cause (or symptom) and the actual Root Cause
Fishbone (Ishikawa) Diagram –Brain storming to identify the full range of potential factors in the Root Cause
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Multiple techniques will likely be required in complex issues, especially in cases where multiple root causes may be in play.
18. Corporate
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Eight Disciplines –Problem Solving
Identifying the nature of change which induced the problem will help in identification of the root cause.
Level of Performance
Expectation
Actual
Time Scale
Gradual Change
‘Never Been There’
Level of Performance
Expectation
Actual
Time Scale
Level of Performance
Expectation
Actual
Time Scale
Abrupt Change
Level of Performance
Expectation
Actual
Time Scale
Cyclic Change
19. Corporate
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Eight Disciplines –Problem Solving
5 Why Analysis is a simple question asking method used to explore the cause/effect relationship underlying a certain problem.
Problem: My car won’t start.
1.
Why? The battery is dead. (This is the Direct Cause)
2.
Why? The alternator isn’t working.
3.
Why? The alternator belt is broken.
4.
Why? The alternator belt is 30,000 miles beyond it’s service life and has never been replaced.
5.
Why? I haven’t been maintaining my car according to the recommended service schedule. (This is the Root Cause)
Solution:Start maintaining the car according to the recommended service schedule.
20. Corporate
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Eight Disciplines –Problem Solving
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A Fishbone (or Ishikawa) diagram is a means of identifying potential factors which could cause an overall effect on the end product. These factors can be grouped into 8 categories:
Methods, Materials, Machines, Manpower, Measurement, Maintenance, Environment, or Transportation.
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The factors can be used to identify two issues:
How was the non-conformance made?
Why wasn’t the non-conformance detected in the process?
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A cross functional team should generate & categorize the potential causes, then prioritize them into the most likely .
21. Corporate
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Eight Disciplines –Problem Solving
Fishbone (Ishikawa) Diagram
Core Problem
How was it made?
Why wasn’t it detected?
Machine
Method
Material
Manpower
Measurement
Environment
Manpower
Measurement
Environment
Material
Method
Machine
Maintenance
Transportation
Transportation
Maintenance
22. Corporate
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Eight Disciplines –Problem Solving
Fishbone (Ishikawa) Diagram –Examples of potential factors
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Machine –tool speed, mold pressure, tolerances, fixturing
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Method –annealing, cure, heat treatment, drying, cooling, plating, welding
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Material –property variation, compounds, contamination, particle size, thermal expansion, thermal or electrical conductivity
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Manpower –shifts, training, break times, fatigue, machine programming
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Measurement –calibration, repeatability, gages, resolution, sampling plan
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Maintenance –wear, spare parts, efficiency, filtration
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Environment –humidity, temperature, barometric pressure, lighting, cleanliness
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Transportation –packaging, labeling, handling, climate control in transit
23. Corporate
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Eight Disciplines –Problem Solving
D5 –Select permanent corrective actions for root cause & escape point
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Goal is to select the best permanent corrective action(s) to eliminate the root cause(s) and also to identify them at their escape point(s) if they were to occur.
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Fully evaluate both decisions as to how they affect the process so that they will be successful when implemented.
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Do NOT create any undesirable side effects.
Investigate both the benefits and potential risks. Don’t rush into implementation.
24. Corporate
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Eight Disciplines –Problem Solving
D5 –Select permanent corrective actions for root cause & escape point
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If the permanent corrective action includes a change to the design, process, equipment, materials, or sub-tier supplier, then prior notification must be given to Greene, Tweed in order to verify if the change will require a new First Article Inspection Report (FAIR) or ‘Copy Exact’ notification rules are affected.
This communication must be routed through the Greene, Tweed Supply Chain Specialist or Supplier Quality Engineer. They in turn will ensure the correct parties are notified internally and provide the supplier any further documentation requirements.
25. Corporate
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Eight Disciplines –Problem Solving
D6 –Implement & validate permanent corrective action
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Incorporate the permanent corrective action and discontinue the containment activity.
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Verify that the corrective action(s) for the root cause(s) & escape point(s) are effective and without adverse consequences.
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Validate the change by monitoring the long term success.
Is the corrective action still effective after 30 days? Is it effective after 90 days?
26. Corporate
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Eight Disciplines –Problem Solving
D6 –Implement & validate permanent corrective action
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The written corrective action response should provide details about the first batches made with the implemented corrective actions, such as implementation dates.
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Provide enough evidence to show that the implementation of the corrective action has taken place and is on schedule.
27. Corporate
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Eight Disciplines –Problem Solving
D7 –Ensure prevention of recurrence
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Modify the necessary systems including policies, practices, and procedures to prevent recurrence of this problem or of similar problems.
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Routers
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Work Instructions
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Inspection Plans
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Preventive Maintenance
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Employee Training
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Visual Aids
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Process Flow Diagrams
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Control Plans
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PFMEA / DFMEA
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Gages
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First Article Inspection
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Customer Approval
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Machine Programs
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Etc.
28. Corporate
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Eight Disciplines –Problem Solving
D7 –Ensure prevention of recurrence
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Investigate similar products and operations to see if the permanent corrective action would be applicable and if so, standardize it's use for all affected areas.
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Document the lessons learned so that future product doesn’t encounter the same issue.
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Make recommendations for systemic improvements as necessary.
29. Corporate
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Eight Disciplines –Problem Solving
D8 –Recognize the collective efforts of the team
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Documenting the achievement. This documentation of the achievement helps share the knowledge and learning gained with the rest of the organization.
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This promotes the ethic of cross functional team work in the organization.
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This recognition tends to reinforce behavior and self esteem.
30. Corporate
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Greene, Tweed Supplier Corrective Action Request Form (SCAR)
Supplier Corrective Action Request
Supplier
GT Quality Notification
No.
Supplier RA No.
Part Number
Purchase Order No.
PO Line Item
Supplier Part No.
Batch Number
Issue date
Order Quantity
Supplier Response Due
Quantity Defective
Date:
Problem Description:
Containment/Immediate Action:
Root Cause:
Corrective Action:
Successful Implementation Verification:
Remarks:
Approval Signature:
Date:
FR-QA-0000-00-022 Rev. A
Not all elements of the 8D are required to be reported to Greene, Tweed, but should still be documented internal to the supplier.
Initial input by Greene, Tweed
Initial input by Greene, Tweed, additional detail may be added by supplier
Summary of D3 input by supplier
Summary of D4 input by supplier
Summary of D5 input by supplier
Summary of D6 input by supplier
Initial input by Greene, Tweed, additional info may be added by supplier
Supplier Management signature & date
31. Corporate
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Working Towards Mutual Success
In closure of this presentation, Greene, Tweed wants to make sure that you understand that you can use us as a resource if you need assistance in either technical expertise or in more advanced techniques in the problem solving process.
Your company’s success is critical to our success & we always need an open line of communication.
Any Questions?
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