The document summarizes insights from a 7-month internship in the non-profit sector. Some of the key insights include: 1) Most philanthropy comes from regular citizens, not just wealthy donors. 2) Projects often succeed due to human spirit and empathy despite challenges. 3) Designs must be flexible enough to accommodate changes throughout the process. Maintaining consistency and understanding what the brand communicates is important.

1. 6
ILEARNEDAT
T H I N G S
Selected insights, take-aways and verified*
facts based on an intern’s 7-month experience
as a designer in the non-profit sector.
*not verified
1
4
2
IT PROBABLY ISN’T
HOW YOU THINK IT IS
Philanthropy and especially philanthropist, to
most people, brings to mind Scrooge McDuck
with a foundation. But statistically?
It’s you - the regular guy. Citizens give the most.
THINGS GO BETTER
THAN YOU’D EXPECT
Working with philanthropy, you’ll encounter
many stories of last minute victories and
great hope. Not mere bullshit - empathy
and the human spirit really prevail.
3
NO SUCH THING
AS A FINAL VERSION
At every stage make sure your design is
flexible enough to accommodate further
edits. Be systematic so that you can easily
implement changes regardless of the scale.
“THE BRAND BOOK
IS IN YOUR HEAD”
MILOŠ J.
Hard and fast rules are fine, but what’s
paramount is consistency and a clear
understanding what the brand communicates.
DESIGN INSIGHTS
PHILANTHROPY INSIGHTS
THANK YOU FOR HAVING ME
KEEP DOING GOOD
6
5
CHECK THE RECIPIENT
AGAIN BEFORE SENDING
This will ensure you avoid sending emails
in reply to a wrong thread or accidentally
sending your team leader a romantic text
message at 2:00 AM on your first day.
“DON’T DRINK COLD
WATER WHILE YOU’RE HOT”
MILOŠ A.
Things need to get done, but remember to take
care of yourself. Staying out for drinks until 4:00
AM on a work day is feasible, but at what cost?
GENERAL LIFE AND WORK INSIGHTS
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Luka Koković, Design intern