SlideShare a Scribd company logo
6SOCIALMEDIAKPIs
FOR SOCIAL MEDIA
MARKETING MASTERY
Comments measure engagement
and also let customers share
reactions and feedback.
Use contests — such as giveaways
— and features like Twitter polls to
generate more comments.
1.COMMENTS
Impressions show how many
times a post appeared in
people’s feeds.
Hashtag usage, influencer
marketing partnerships and adept
use of captions and descriptions
all help boost impressions.
2.IMPRESSIONS
3.CLICK-THROUGHRATE(CTR)
CTR is the number of
call-to-action (CTA) clicks,
divided by impressions,
multiplied by 100. With CTR, you
can gauge the efficacy of CTAs
like “Subscribe to our newsletter.”
4.SITETRAFFIC+REFERRALS
Platforms like Google Analytics
and HubSpot let you see how
much traffic your social media posts
are referring to your websites. You
can then optimize this content
accordingly.
5.LEADCONVERSIONRATE
How do your social media
campaigns translate to actual
sales? Lead conversion rate provides
an answer.
Use clear CTAs, professionally
designed landing pages and concise
copy to increase conversions.
Make sure you’re not
overspending per conversion.
Narrowing your audience
targeting, using A/B tests and
exploring video ads may improve
your social media ROI.
6.COSTPERLEAD
www.brafton.com

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6 Social Media KPIs for Social Media Marketing Mastery

  • 2. Comments measure engagement and also let customers share reactions and feedback. Use contests — such as giveaways — and features like Twitter polls to generate more comments. 1.COMMENTS
  • 3. Impressions show how many times a post appeared in people’s feeds. Hashtag usage, influencer marketing partnerships and adept use of captions and descriptions all help boost impressions. 2.IMPRESSIONS
  • 4. 3.CLICK-THROUGHRATE(CTR) CTR is the number of call-to-action (CTA) clicks, divided by impressions, multiplied by 100. With CTR, you can gauge the efficacy of CTAs like “Subscribe to our newsletter.”
  • 5. 4.SITETRAFFIC+REFERRALS Platforms like Google Analytics and HubSpot let you see how much traffic your social media posts are referring to your websites. You can then optimize this content accordingly.
  • 6. 5.LEADCONVERSIONRATE How do your social media campaigns translate to actual sales? Lead conversion rate provides an answer. Use clear CTAs, professionally designed landing pages and concise copy to increase conversions.
  • 7. Make sure you’re not overspending per conversion. Narrowing your audience targeting, using A/B tests and exploring video ads may improve your social media ROI. 6.COSTPERLEAD