This document provides information on the importance of attention to detail. It discusses how attention to detail is important for building credibility and a reputation as a reliable worker. The document then provides tips on how to improve attention to detail, such as taking breaks, minimizing distractions, and doing quick spot checks of work. It includes exercises for users to practice spotting errors. The goal is to help users strengthen their foundational skills around paying close attention to small but important details.
This document discusses how research design can influence findings in unintended ways. It notes that preferences, judgments and decisions are sensitive to context. Factors like question framing, ordering, word choice, assumptions, and comparisons can impact participant responses. The presentation advocates being aware of these influences and controlling elements of the design, such as how questions are asked, the order of questions, word selection, and use of scales, charts and comparisons, to minimize unintended impacts on research findings. In summary, the design itself can affect outcomes, so researchers should seek to understand and account for these influences.
This document discusses the differences between outcomes and player contributions in baseball statistics. Traditionally, statistics have focused only on outcomes like batting average and ERA, which assign full credit or blame to players. However, outcomes conflate a player's actual contribution with external factors outside their control. The document advocates using mixed modeling approaches that can distinguish player contributions from outcomes by accounting for things like stadium effects, opponent quality, and luck. It provides examples showing these models more accurately predict player performance over the course of a season compared to only looking at outcomes.
Avoid a Snooze Fest Caused by Your PresentationJo McRell
This document provides tips for preparing and delivering engaging presentations. It discusses how to avoid boring presentations by connecting with the audience, telling a story with facts rather than just opinions or data, focusing the presentation, simplifying slides, not reading slides, and being interested in the topic. The key aspects of preparation identified are understanding the audience, structuring the presentation with a clear beginning, middle, end and transformation point, and including relevant facts to back up the story. Proper preparation and showing enthusiasm are emphasized as critical to an effective presentation.
This document discusses various topics related to business consulting such as the logic of business, issues that businesses face, the differences between consulting and counseling, accountability in consulting, writing consulting proposals, and pricing consulting services. Some key points discussed include:
- The logic of business has evolved over time with changes in needs, institutions, technology, and globalization. Businesses now face issues like environmental concerns and global competitiveness.
- Consulting involves providing advice to solve business problems, while counseling focuses on resolving personal issues. Performance counseling aims to improve employee performance through feedback.
- Effective consulting proposals clearly define business needs, objectives, deliverables, timelines and costs. Pricing models for consulting services include hourly rates and project-
Mark Bruneau - Selling intangibles - Wins and sinsStartupfest
The document discusses building a successful professional services start-up business that can scale. It covers defining intangible services, building a leverage model using finders, minders, and grinders, and standardizing services for scale. The presentation also shares the speaker's personal journey starting his own consulting firm and lessons learned around wins like keeping costs variable and clearly defining expertise, and sins like overcommitting to fixed costs and unclear performance expectations. The goal is to provide strategies for starting a services business and scaling it through standardization and leverage.
Design thinking on how to solve problems.pptxFasil32
Design thinking is a human-centered approach to problem-solving that emphasizes empathy, creativity, and iterative testing. It involves understanding the needs of users, reframing problems in human-centric ways, brainstorming innovative solutions, and testing those solutions in practice. Here's a concise outline of how to apply design thinking to solve problems:
### 1. **Empathize**
- **Objective**: Gain an understanding of the user's needs and experiences.
- **Activities**:
- Conduct interviews and observations to gather insights into user behavior and challenges.
- Use empathy maps to visualize user emotions and needs.
- **Output**: A deep understanding of the user's needs and pain points.
### 2. **Define**
- **Objective**: Clearly articulate the problem you want to solve.
- **Activities**:
- Synthesize the information gathered during the empathy phase.
- Create a clear problem statement (Point of View - POV) that defines the challenge from the user's perspective.
- **Output**: A well-defined problem statement that guides the design process.
### 3. **Ideate**
- **Objective**: Generate a wide range of ideas and potential solutions.
- **Activities**:
- Conduct brainstorming sessions to encourage creative thinking and idea generation.
- Use techniques like mind mapping, SCAMPER, or the Six Thinking Hats to explore different angles.
- Prioritize ideas based on feasibility and impact.
- **Output**: A list of potential solutions to the defined problem.
### 4. **Prototype**
- **Objective**: Build tangible representations of your ideas.
- **Activities**:
- Create simple, low-fidelity prototypes (e.g., sketches, mockups, models) to explore different aspects of the solutions.
- Use rapid prototyping to test ideas quickly and inexpensively.
- **Output**: Prototypes that can be tested and refined based on user feedback.
### 5. **Test**
- **Objective**: Gather feedback on your prototypes and refine the solutions.
- **Activities**:
- Conduct user testing sessions to observe how users interact with the prototypes.
- Collect qualitative and quantitative feedback to understand what works and what doesn’t.
- Iterate on the design based on user feedback, making necessary adjustments and improvements.
- **Output**: Refined prototypes and solutions that are tested and validated by users.
### Iterative Process
- **Objective**: Continuously improve the solution through iteration.
- **Activities**:
- Iterate between the prototyping and testing phases based on
"Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career guidance and for Professionals for soft skills enhancements. We are working speading , sharing knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx. Also visit www.slideshare.net and search using key word - earthsoft Read http://tl.gd/jm1gh5 and view picture http://twitpic.com/cept60 http://www.slideshare.net/rrakhecha/efg-activities-of-one-year27-mar2013 Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct free training/ workshop seeking help of existing platforms Kindly spread to your friends.Thank you! - Earthsoft Foundation of Guidance
Let us make earth little softer.."
Skill vs. Attitude: What Makes the Best Candidate?Steve Lowisz
In Mark Murphy’s book “Hiring for Attitude,” he says that 46% of newly hired employees will fail within 18 months, attributed mainly to non-technical or non-skill related items. While it is certainly true that most employees are fired for non-skill related items, this does not prove that attitude is more important than skill or other Candidate Metrics; rather, that attitude should be looked at as equal to the rest of the candidate’s attributes. The truth of the matter is that we often hire for skill, and most often fire for attitude, but what about the important attributes in between? We should be hiring for four Core Candidate Metrics: Skills, Competency, Culture and Attitude.
This document discusses how research design can influence findings in unintended ways. It notes that preferences, judgments and decisions are sensitive to context. Factors like question framing, ordering, word choice, assumptions, and comparisons can impact participant responses. The presentation advocates being aware of these influences and controlling elements of the design, such as how questions are asked, the order of questions, word selection, and use of scales, charts and comparisons, to minimize unintended impacts on research findings. In summary, the design itself can affect outcomes, so researchers should seek to understand and account for these influences.
This document discusses the differences between outcomes and player contributions in baseball statistics. Traditionally, statistics have focused only on outcomes like batting average and ERA, which assign full credit or blame to players. However, outcomes conflate a player's actual contribution with external factors outside their control. The document advocates using mixed modeling approaches that can distinguish player contributions from outcomes by accounting for things like stadium effects, opponent quality, and luck. It provides examples showing these models more accurately predict player performance over the course of a season compared to only looking at outcomes.
Avoid a Snooze Fest Caused by Your PresentationJo McRell
This document provides tips for preparing and delivering engaging presentations. It discusses how to avoid boring presentations by connecting with the audience, telling a story with facts rather than just opinions or data, focusing the presentation, simplifying slides, not reading slides, and being interested in the topic. The key aspects of preparation identified are understanding the audience, structuring the presentation with a clear beginning, middle, end and transformation point, and including relevant facts to back up the story. Proper preparation and showing enthusiasm are emphasized as critical to an effective presentation.
This document discusses various topics related to business consulting such as the logic of business, issues that businesses face, the differences between consulting and counseling, accountability in consulting, writing consulting proposals, and pricing consulting services. Some key points discussed include:
- The logic of business has evolved over time with changes in needs, institutions, technology, and globalization. Businesses now face issues like environmental concerns and global competitiveness.
- Consulting involves providing advice to solve business problems, while counseling focuses on resolving personal issues. Performance counseling aims to improve employee performance through feedback.
- Effective consulting proposals clearly define business needs, objectives, deliverables, timelines and costs. Pricing models for consulting services include hourly rates and project-
Mark Bruneau - Selling intangibles - Wins and sinsStartupfest
The document discusses building a successful professional services start-up business that can scale. It covers defining intangible services, building a leverage model using finders, minders, and grinders, and standardizing services for scale. The presentation also shares the speaker's personal journey starting his own consulting firm and lessons learned around wins like keeping costs variable and clearly defining expertise, and sins like overcommitting to fixed costs and unclear performance expectations. The goal is to provide strategies for starting a services business and scaling it through standardization and leverage.
Design thinking on how to solve problems.pptxFasil32
Design thinking is a human-centered approach to problem-solving that emphasizes empathy, creativity, and iterative testing. It involves understanding the needs of users, reframing problems in human-centric ways, brainstorming innovative solutions, and testing those solutions in practice. Here's a concise outline of how to apply design thinking to solve problems:
### 1. **Empathize**
- **Objective**: Gain an understanding of the user's needs and experiences.
- **Activities**:
- Conduct interviews and observations to gather insights into user behavior and challenges.
- Use empathy maps to visualize user emotions and needs.
- **Output**: A deep understanding of the user's needs and pain points.
### 2. **Define**
- **Objective**: Clearly articulate the problem you want to solve.
- **Activities**:
- Synthesize the information gathered during the empathy phase.
- Create a clear problem statement (Point of View - POV) that defines the challenge from the user's perspective.
- **Output**: A well-defined problem statement that guides the design process.
### 3. **Ideate**
- **Objective**: Generate a wide range of ideas and potential solutions.
- **Activities**:
- Conduct brainstorming sessions to encourage creative thinking and idea generation.
- Use techniques like mind mapping, SCAMPER, or the Six Thinking Hats to explore different angles.
- Prioritize ideas based on feasibility and impact.
- **Output**: A list of potential solutions to the defined problem.
### 4. **Prototype**
- **Objective**: Build tangible representations of your ideas.
- **Activities**:
- Create simple, low-fidelity prototypes (e.g., sketches, mockups, models) to explore different aspects of the solutions.
- Use rapid prototyping to test ideas quickly and inexpensively.
- **Output**: Prototypes that can be tested and refined based on user feedback.
### 5. **Test**
- **Objective**: Gather feedback on your prototypes and refine the solutions.
- **Activities**:
- Conduct user testing sessions to observe how users interact with the prototypes.
- Collect qualitative and quantitative feedback to understand what works and what doesn’t.
- Iterate on the design based on user feedback, making necessary adjustments and improvements.
- **Output**: Refined prototypes and solutions that are tested and validated by users.
### Iterative Process
- **Objective**: Continuously improve the solution through iteration.
- **Activities**:
- Iterate between the prototyping and testing phases based on
"Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career guidance and for Professionals for soft skills enhancements. We are working speading , sharing knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx. Also visit www.slideshare.net and search using key word - earthsoft Read http://tl.gd/jm1gh5 and view picture http://twitpic.com/cept60 http://www.slideshare.net/rrakhecha/efg-activities-of-one-year27-mar2013 Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct free training/ workshop seeking help of existing platforms Kindly spread to your friends.Thank you! - Earthsoft Foundation of Guidance
Let us make earth little softer.."
Skill vs. Attitude: What Makes the Best Candidate?Steve Lowisz
In Mark Murphy’s book “Hiring for Attitude,” he says that 46% of newly hired employees will fail within 18 months, attributed mainly to non-technical or non-skill related items. While it is certainly true that most employees are fired for non-skill related items, this does not prove that attitude is more important than skill or other Candidate Metrics; rather, that attitude should be looked at as equal to the rest of the candidate’s attributes. The truth of the matter is that we often hire for skill, and most often fire for attitude, but what about the important attributes in between? We should be hiring for four Core Candidate Metrics: Skills, Competency, Culture and Attitude.
Grand River Personnel, H2R Business Solutions and Gowling WLG, cover many hot topics that HR professionals and business owners, face on a daily basis.
This seminar discussed legal developments of 2018, what's coming in 2019, workplace investigations, conflict resolution, marijuana in the workplace, leadership and culture, and more.
According to PMI’s The High Cost of Low Performance 2014 Report, only 9% of organizations rate themselves as excellent on successfully executing initiatives to deliver strategic results. Consequently, only 56% of strategic initiatives meet their original goals and business intent. How do we change these statistics? As a PM, we often know if a project is doomed to fail at the very beginning. So, why do we let this happen? The little minute decisions (e.g., scope creep) make things even more complicated. There is more to just managing to a date/Gantt chart. We need to say NO when required and better manage to the change/risks. We need to see the forest through the trees. If this is not achieved, senior leadership support and your creditability are at risk.
Join your fellow colleagues to:
• Understand why complex initiatives fail
• Understand what we as PMs aren’t doing to manage risk
• Discuss tips for saying No, managing risks and avoiding the shiny objects
The document provides information and advice about preparing for and performing well at assessment centers for jobs or internships. It discusses what to expect at assessment centers, including selection tests, presentations, group tasks, and interviews. It offers tips for completing tests, delivering presentations, participating in group exercises, and interviewing. Sample exercises and schedules are provided. Resources for practicing and getting additional help from the careers center are also listed.
This document outlines 10 essential skills and techniques for world-class CEO communication. It discusses how CEOs spend most of their time communicating and how every public appearance is high stakes. Top skills include straight talk using clear, concise, credible language delivered with confidence. Other important skills are authoritative public speaking, conveying leadership presence, listening, using PR/media, speaking visually, crisis readiness, conveying a vision, humility, and striving for excellence. Great communicators are made through practice of techniques like preparing thoroughly and focusing on their audience.
This document outlines 10 essential skills and techniques for world-class CEO communication. It discusses how CEOs spend the majority of their time communicating, and why they are important models. The top skills are straight talk, public speaking, leadership presence, listening, using PR/media, speaking visually, crisis response, conveying vision, humility, and striving for excellence. Great communicators are made through practice of techniques like preparing main points, using stories, being media-trained, and addressing crises transparently. The goal is communication that followers understand and that enhances corporate reputation.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
This document provides information about Gerardo Seeliger's background and experience. Seeliger has over 20 years of experience in executive search and has interviewed over 12,000 executives. He is currently an academic director and associate professor at IE Business School, where he teaches courses on career strategy and sports management. Prior to his academic career, Seeliger co-founded one of the largest human resources consulting and executive search firms in Spain. The document outlines Seeliger's relevant professional experience in management consulting, executive search, and academic roles.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
This document provides information about Gerardo Seeliger's background and experience. Seeliger has over 20 years of experience in executive search and has interviewed over 12,000 executives. He is currently an academic director and associate professor at IE Business School, where he teaches courses on career strategy and sports management. Seeliger has held leadership roles in management consulting and executive search firms. He has a diverse professional background spanning innovation, technology, global banking, and sports business administration.
Grace's mission is productive safety and their vision is to drive innovative solutions to enhance productivity while keeping people and assets safe. Their culture focuses on values like judgment, honest communication, selfless impact, curious innovation, customer obsession, being resource wise, and hiring and developing employees. They provide employees freedom and responsibility within clear context rather than control. Teams are highly aligned through shared goals and strategy but loosely coupled, minimizing unnecessary coordination to allow for flexibility and speed.
Giving and Receiving Feedback: A New ImperativeTechWell
Giving and receiving feedback are tough for everyone. Who wants to criticize others or be criticized? Although managers have a duty to give honest feedback to staff and peers, many people resist change or differ on how to change—leading to interpersonal conflicts and impacting deliverables. Omar Bermudez explains several techniques—Giving Positive Feedback, Acid Reflux (when you get that sick feeling), and SARA (Surprise, Anger, Rationalization, Acceptance)—that allow people to give and receive honest feedback to promote incremental improvements. Omar explains how to give accurate feedback to and receive the same from senior team members or direct superiors, a skill critical to career advancement. To increase self-esteem, happiness index, and your power to influence, Omar teaches you how to present feedback to your peers, your boss, or other colleagues in a diplomatic and efficient way. Take away key insights into how to create a healthy organizational culture with clear and constructive feedback.
IIBA® Adelaide are hosting an educational event with speaker Alan Harrison. We look at “Requirements” – what they are and ways we can elicit them. In a group setting, we’ll look at the different types of requirements (using the BABOK® definition), how they relate to each other (hierarchy) and why we need to understand that relationship (traceability). We’ll explore some of the most common ways of eliciting them (interviews, workshops, observations, document analysis, process analysis and others). We’ll also look at ways of figuring out who our stakeholders are.
We’ll dive deeper into interviewing techniques (both online and face-to-face) and managing stakeholders by working through a fun scenario in an interactive workshop.
The 7 Essential Business Drivers - Quick Results WorkshopSimon Bell
The document discusses how NCB exists to help small businesses in Australia succeed by providing tools, information and resources to business owners. This helps business owners make better decisions that improve cash flow, get more clients, reduce work hours, get a better financial return, decrease stress, and achieve their desires.
The document discusses strategies for promoting innovation in organizations. It provides several key points:
1) Innovation requires an organizational culture that supports risk-taking and learning from failures. Employees must feel empowered and motivated to innovate.
2) Design thinking is a useful framework but has limitations if not connected to business realities. True innovation addresses real user needs and creates win-win solutions through collaboration.
3) Executive leadership that explicitly prioritizes, funds, and models innovative behavior is important for overcoming barriers like a risk-averse culture. Networks can spread new ideas by connecting diverse groups.
How to prepare for investment and run a successful process Sam Riley CEO, Ans...Ansarada
This document provides guidance on how to prepare for investment and run a successful capital raising process. It discusses aligning all aspects of the business with what investors will judge, such as vision, strategy, plans, and measures. Key steps outlined include knowing the problem being solved, understanding investor criteria, preparing materials, connecting with investors, clearly asking for funding needs, and proving the business concept with actions and results. The document emphasizes starting with the end in mind, telling a clear and aligned story, and maintaining momentum throughout the process to close investments swiftly.
5 Critical Steps for Selling Managed Services - Adam Harris MAXfocus
This document provides an overview of critical steps for selling managed services, including identifying the decision makers, understanding value propositions, qualifying leads, and managing sales teams. It discusses moving from capital expenditures to operating expenditures, the importance of vision and values, and recruiting the right salespeople. The key steps outlined are establishing credibility, qualifying needs and motivations, presenting solutions, presenting pricing, and signing contracts. People engagement and getting the right people on the sales team are also covered.
This document provides an overview of COMM 202: Career Fundamentals taught by Sam. It includes an agenda for the class, an introduction to Sam and their background/experience, expectations for the course, and details on assignments. The main assignment is a skills matrix where students provide examples of their strengths and failures using the STAR method. Students are expected to submit a draft and final skills matrix, which will lay the foundation for future resumes and interviews. Sam emphasizes the importance of professionalism, being yourself, and using the course as an opportunity to enhance one's personal brand.
This document provides an overview of organizational behavior principles for Carrefour, focusing on ethical behavior and being customer-centric. It defines key values like accountability, respect, morality, teamwork, proactivity, and development. It emphasizes behaving consistently with values and gives examples of inconsistent values and behaviors to avoid. The document also discusses importance of accountability, respecting others, acting morally, working as a team, taking initiatives, and committing to self-development. Finally, it outlines dos and don'ts of customer service and reasons why customers may stop shopping.
This document outlines a training program on professional selling. It includes 7 modules that cover topics like active listening, effective questioning, needs analysis, presenting solutions, and closing deals. The introduction module discusses the formal sales process and sales funnel used by most companies, with an emphasis on understanding customer needs to help prospects become customers. It also notes that existing customers account for 80% of revenue. The active listening module stresses the importance of listening more than talking to understand what customers say and need. It provides tips on how to actively listen, like giving undivided attention and using body language cues.
Nic Lawrence has spent the last 18 years leading and working at various technology startups. He discusses his experiences leading companies developing holographic laser projection, touch and pen sensing, intelligent whiteboards, and cameras. He reflects on lessons learned around products, people, and maintaining balance. Currently, he is the CEO of Genee Labs, a software startup focused on personalized local deals and recommendations without compromising user privacy.
The chapter Lifelines of National Economy in Class 10 Geography focuses on the various modes of transportation and communication that play a vital role in the economic development of a country. These lifelines are crucial for the movement of goods, services, and people, thereby connecting different regions and promoting economic activities.
Grand River Personnel, H2R Business Solutions and Gowling WLG, cover many hot topics that HR professionals and business owners, face on a daily basis.
This seminar discussed legal developments of 2018, what's coming in 2019, workplace investigations, conflict resolution, marijuana in the workplace, leadership and culture, and more.
According to PMI’s The High Cost of Low Performance 2014 Report, only 9% of organizations rate themselves as excellent on successfully executing initiatives to deliver strategic results. Consequently, only 56% of strategic initiatives meet their original goals and business intent. How do we change these statistics? As a PM, we often know if a project is doomed to fail at the very beginning. So, why do we let this happen? The little minute decisions (e.g., scope creep) make things even more complicated. There is more to just managing to a date/Gantt chart. We need to say NO when required and better manage to the change/risks. We need to see the forest through the trees. If this is not achieved, senior leadership support and your creditability are at risk.
Join your fellow colleagues to:
• Understand why complex initiatives fail
• Understand what we as PMs aren’t doing to manage risk
• Discuss tips for saying No, managing risks and avoiding the shiny objects
The document provides information and advice about preparing for and performing well at assessment centers for jobs or internships. It discusses what to expect at assessment centers, including selection tests, presentations, group tasks, and interviews. It offers tips for completing tests, delivering presentations, participating in group exercises, and interviewing. Sample exercises and schedules are provided. Resources for practicing and getting additional help from the careers center are also listed.
This document outlines 10 essential skills and techniques for world-class CEO communication. It discusses how CEOs spend most of their time communicating and how every public appearance is high stakes. Top skills include straight talk using clear, concise, credible language delivered with confidence. Other important skills are authoritative public speaking, conveying leadership presence, listening, using PR/media, speaking visually, crisis readiness, conveying a vision, humility, and striving for excellence. Great communicators are made through practice of techniques like preparing thoroughly and focusing on their audience.
This document outlines 10 essential skills and techniques for world-class CEO communication. It discusses how CEOs spend the majority of their time communicating, and why they are important models. The top skills are straight talk, public speaking, leadership presence, listening, using PR/media, speaking visually, crisis response, conveying vision, humility, and striving for excellence. Great communicators are made through practice of techniques like preparing main points, using stories, being media-trained, and addressing crises transparently. The goal is communication that followers understand and that enhances corporate reputation.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
This document provides information about Gerardo Seeliger's background and experience. Seeliger has over 20 years of experience in executive search and has interviewed over 12,000 executives. He is currently an academic director and associate professor at IE Business School, where he teaches courses on career strategy and sports management. Prior to his academic career, Seeliger co-founded one of the largest human resources consulting and executive search firms in Spain. The document outlines Seeliger's relevant professional experience in management consulting, executive search, and academic roles.
Interview, body language and compensation negotiation skills 2016Gerardo Seeliger
This document provides information about Gerardo Seeliger's background and experience. Seeliger has over 20 years of experience in executive search and has interviewed over 12,000 executives. He is currently an academic director and associate professor at IE Business School, where he teaches courses on career strategy and sports management. Seeliger has held leadership roles in management consulting and executive search firms. He has a diverse professional background spanning innovation, technology, global banking, and sports business administration.
Grace's mission is productive safety and their vision is to drive innovative solutions to enhance productivity while keeping people and assets safe. Their culture focuses on values like judgment, honest communication, selfless impact, curious innovation, customer obsession, being resource wise, and hiring and developing employees. They provide employees freedom and responsibility within clear context rather than control. Teams are highly aligned through shared goals and strategy but loosely coupled, minimizing unnecessary coordination to allow for flexibility and speed.
Giving and Receiving Feedback: A New ImperativeTechWell
Giving and receiving feedback are tough for everyone. Who wants to criticize others or be criticized? Although managers have a duty to give honest feedback to staff and peers, many people resist change or differ on how to change—leading to interpersonal conflicts and impacting deliverables. Omar Bermudez explains several techniques—Giving Positive Feedback, Acid Reflux (when you get that sick feeling), and SARA (Surprise, Anger, Rationalization, Acceptance)—that allow people to give and receive honest feedback to promote incremental improvements. Omar explains how to give accurate feedback to and receive the same from senior team members or direct superiors, a skill critical to career advancement. To increase self-esteem, happiness index, and your power to influence, Omar teaches you how to present feedback to your peers, your boss, or other colleagues in a diplomatic and efficient way. Take away key insights into how to create a healthy organizational culture with clear and constructive feedback.
IIBA® Adelaide are hosting an educational event with speaker Alan Harrison. We look at “Requirements” – what they are and ways we can elicit them. In a group setting, we’ll look at the different types of requirements (using the BABOK® definition), how they relate to each other (hierarchy) and why we need to understand that relationship (traceability). We’ll explore some of the most common ways of eliciting them (interviews, workshops, observations, document analysis, process analysis and others). We’ll also look at ways of figuring out who our stakeholders are.
We’ll dive deeper into interviewing techniques (both online and face-to-face) and managing stakeholders by working through a fun scenario in an interactive workshop.
The 7 Essential Business Drivers - Quick Results WorkshopSimon Bell
The document discusses how NCB exists to help small businesses in Australia succeed by providing tools, information and resources to business owners. This helps business owners make better decisions that improve cash flow, get more clients, reduce work hours, get a better financial return, decrease stress, and achieve their desires.
The document discusses strategies for promoting innovation in organizations. It provides several key points:
1) Innovation requires an organizational culture that supports risk-taking and learning from failures. Employees must feel empowered and motivated to innovate.
2) Design thinking is a useful framework but has limitations if not connected to business realities. True innovation addresses real user needs and creates win-win solutions through collaboration.
3) Executive leadership that explicitly prioritizes, funds, and models innovative behavior is important for overcoming barriers like a risk-averse culture. Networks can spread new ideas by connecting diverse groups.
How to prepare for investment and run a successful process Sam Riley CEO, Ans...Ansarada
This document provides guidance on how to prepare for investment and run a successful capital raising process. It discusses aligning all aspects of the business with what investors will judge, such as vision, strategy, plans, and measures. Key steps outlined include knowing the problem being solved, understanding investor criteria, preparing materials, connecting with investors, clearly asking for funding needs, and proving the business concept with actions and results. The document emphasizes starting with the end in mind, telling a clear and aligned story, and maintaining momentum throughout the process to close investments swiftly.
5 Critical Steps for Selling Managed Services - Adam Harris MAXfocus
This document provides an overview of critical steps for selling managed services, including identifying the decision makers, understanding value propositions, qualifying leads, and managing sales teams. It discusses moving from capital expenditures to operating expenditures, the importance of vision and values, and recruiting the right salespeople. The key steps outlined are establishing credibility, qualifying needs and motivations, presenting solutions, presenting pricing, and signing contracts. People engagement and getting the right people on the sales team are also covered.
This document provides an overview of COMM 202: Career Fundamentals taught by Sam. It includes an agenda for the class, an introduction to Sam and their background/experience, expectations for the course, and details on assignments. The main assignment is a skills matrix where students provide examples of their strengths and failures using the STAR method. Students are expected to submit a draft and final skills matrix, which will lay the foundation for future resumes and interviews. Sam emphasizes the importance of professionalism, being yourself, and using the course as an opportunity to enhance one's personal brand.
This document provides an overview of organizational behavior principles for Carrefour, focusing on ethical behavior and being customer-centric. It defines key values like accountability, respect, morality, teamwork, proactivity, and development. It emphasizes behaving consistently with values and gives examples of inconsistent values and behaviors to avoid. The document also discusses importance of accountability, respecting others, acting morally, working as a team, taking initiatives, and committing to self-development. Finally, it outlines dos and don'ts of customer service and reasons why customers may stop shopping.
This document outlines a training program on professional selling. It includes 7 modules that cover topics like active listening, effective questioning, needs analysis, presenting solutions, and closing deals. The introduction module discusses the formal sales process and sales funnel used by most companies, with an emphasis on understanding customer needs to help prospects become customers. It also notes that existing customers account for 80% of revenue. The active listening module stresses the importance of listening more than talking to understand what customers say and need. It provides tips on how to actively listen, like giving undivided attention and using body language cues.
Nic Lawrence has spent the last 18 years leading and working at various technology startups. He discusses his experiences leading companies developing holographic laser projection, touch and pen sensing, intelligent whiteboards, and cameras. He reflects on lessons learned around products, people, and maintaining balance. Currently, he is the CEO of Genee Labs, a software startup focused on personalized local deals and recommendations without compromising user privacy.
The chapter Lifelines of National Economy in Class 10 Geography focuses on the various modes of transportation and communication that play a vital role in the economic development of a country. These lifelines are crucial for the movement of goods, services, and people, thereby connecting different regions and promoting economic activities.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
How Barcodes Can Be Leveraged Within Odoo 17Celine George
In this presentation, we will explore how barcodes can be leveraged within Odoo 17 to streamline our manufacturing processes. We will cover the configuration steps, how to utilize barcodes in different manufacturing scenarios, and the overall benefits of implementing this technology.
Andreas Schleicher presents PISA 2022 Volume III - Creative Thinking - 18 Jun...EduSkills OECD
Andreas Schleicher, Director of Education and Skills at the OECD presents at the launch of PISA 2022 Volume III - Creative Minds, Creative Schools on 18 June 2024.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
This presentation was provided by Racquel Jemison, Ph.D., Christina MacLaughlin, Ph.D., and Paulomi Majumder. Ph.D., all of the American Chemical Society, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.
2. 2
Agenda
• How good are you at paying attention to detail?
• Why attention to detail is important
• Practice
• Improving attention to detail
• More practice
• Exercise: Spot the errors (if time)
3. 33
How good are you at paying
attention to detail? Let’s find out…
6. 6
Attention to detail is more than accuracy
Accuracy in calculations, spelling,
grammar, formatting, etc.
…but also thoroughness in research,
problem-solving, and communication
If you are getting the little things wrong,
people are likely to doubt everything you do
7. 7
Clients
notice
attention to
detail!
Show that you
care and that you
are ready for
your supervisor’s
feedback
Investment
Build a
reputation as a
high-quality,
reliable worker
who can be
trusted
Credibility
Notice shortcuts
or quicker ways
to tackle the
problem
effectively
Efficiency
9. 9
Who do you trust to do good work?
Dear Michelle,
It was great to meet you last Monday. I really
appreciated the conversation we had, and look
forward to continued discussions about
opportunities with your firm.
Hope that we can reconnect later this week.
Please let me know time blocks that work best
for you.
Sincerely,
Grace
Dear michele, It was great to meet you last
monday.
I really apreciated the convertion we had and
look forward to continued discussions abt
opportunities with your firm
ope we can reconnect later this week, plz let me
know time blocks that works best for you.
sincerely, Grace
Email #1 Email #2
10. 10
Who do you trust to do good work?
Slide #1 Slide #2
11. 11
Who do you trust to do good work?
Analysis #1 Analysis #2
(KES, M) Y1 Y2 Y3
Revenues 40 50 60
Costs 30 35 40
Profit 10 15 20
Y1 Y2 Y3
Revenues 40 50 60
Costs 30 35 40
Profit 40 15 50
14. 14
Your physical, mental, and emotional states, as well as
complexity of the task, all influence error rates
• When exhausted you tend to overlook small things
• Take a break from your work and go for a walk or have tea/coffee
Exhaustion
Attitude
• A negative attitude often results in poorly done work
• A good attitude reflects well on your work
Distraction
• Concentration decreases in an environment full of distractions
• Find a silent space with regulated temperature & lighting, and with fewer people
coming in and out
Complex/bulky task
• When a task is complex you may not see your mistakes
• Do work in chunks & prioritize, ask others to review your work, read out loud or go
through your work later
15. 15
Quick spot checks minimize mistakes
Have you used similar
abbreviations & symbols?
Is your formatting
consistent?
Consistency
Are your formulas
correct?
Do your numbers sum
up?
Do you have sources?
Accuracy
Have you addressed all
the required sections?
Completion
Is the information
included appropriate?
Are you addressing the
problem?
Relevance
18. 18
Exercise: Spot the errors
• 90% of investors report progress in availability of
experienced personnel in impact investment
• 89% of investors report increased availability of
research and data on products and performance
Investment
opportunities
Talent and information
Investment performance
Invest. environment
• Investor sentiment indicate slight decline in
availability of high quality investments, and suitable
exit options in emerging markets
• Significant challenge in securing appropriate capital
across the risk/return spectrum
• 82% of investors report progress in common
understanding of definition and segmentation of the
market.
• Slight decline in government support for the market in
developed markets
Private debt investors report more
innovative deals/fund structures compared to
private equity investors.
Impact investment landscape
• 90% of investors report progress in availability of
experienced personnel in impact investment
• 89% of investors report increased availability of
research and data on products and performance
Investment
opportunities
Talent and information
Investment performance
Investment environment
• Investor sentiment indicate slight decline in availability
of high quality investments, and suitable exit options in
emerging markets
• Significant challenge in securing appropriate capital
across the risk/return spectrum
• 82% of investors report progress in common
understanding of definition and segmentation of the
market.
• Slight decline in government support for the market in
developed markets
• Private debt investors report more innovative
deals/fund structures compared to private equity
investors.
Impact investment landscape
19. 19
A correctly formatted slide maximizes attention
Impact investment performance
% Percentage
Overall market performing as expected or above
expectation
9%
78%
76%
20% 15%
Impact performance Financial performance
Underperforming In line Outperforming
Impact investment performance
% Percentage
Overall market performing as expected or above expectation
9%
78%
76%
20% 15%
Impact perfromance Financial performance
Underperforming In line Outperfroming
Editor's Notes
USE THE “STORAGE EXERCISE” HERE. GIVE 5 MINUTES ONLY.
http://www.businessinsider.com/van-halen-brown-m-ms-contract-2016-9?IR=T
(3 minutes)
Presenter’s notes:Well, it actually matters. Anyone know who this band is? [If no] It’s Van Halen. (Do you know the song “Jump”?) There is a story about “diva” rock star behavior about Van Halen – you know how rockstars have crazy tour riders, like “100 white roses” or “a tub of champagne.”
Well, Van Halen’s tour contract said that they needed a bowl of M&Ms – with all the brown ones picked out. Totally diva, right?
Year’s later, Van Halen finally explained what this was about. Their show was really elaborate – they had incredibly expensive lights as part of it, which required very precise set up so that they wouldn’t get destroyed. The details of this precise set up were outlined in the contract – the same one that said NO BROWN M&Ms. So if they showed up and saw brown M&Ms in their dressing room, they knew the venue had not followed the instructions, and so they would either pull out of the show or do a full line check of all the light and sound equipment.
(2 minutes)
Presenter notes:
The point is, attention to detail matters. So what is it?
Thoroughness and 2) accuracy.
It is about getting the little things right – but that doesn’t mean the things are unimportant. It is both getting the basics right – calculations, spelling, grammar.
But also “sweating the small stuff” on storyline, researching a problem, and thinking through solutions.
As we know from Van Halen – if you are getting the little things wrong, the person reviewing your work starts to worry about everything else.
(2 minutes)
Presenter notes:
This is one of the big ways, when you start with a client, that you can establish credibility.
Show that your work is ready for feedback from your supervisor – that you are not wasting his or her time
Getting a reputation for no mistakes
Getting a reputation for thinking things through – making sure that you’re not scrambling at the last minute to set up a meeting, because you thought through the resources you would need
(3 minutes)
Presenter notes:
Let’s go through some examples to see what this looks like in practice for you. We’ve had sessions [or will have sessions] on a lot of the core things you’ll be doing day-to-day: writing emails, financial analysis, and making slides.
So, let’s start with emails. Here are two example emails – exact same content. Who do you trust in your organization?
(1 minute)
Presenter notes:
(2 minutes)
Presenter notes:
Okay, now you know the drill – who do you trust on this one? And walk me through.
USE THE 22-QUESTION EXERCISE. 5 MINUTES ONLY.
(5 minutes)
Presenter’s notes
We’ve tried to give you some tips and tricks for tackling some of the most common “attention to detail” content.
But, also keep in mind that you are naturally better at paying attention in certain circumstances – try and set yourself up for success.
- So…when you are tired – it is a lot easier to miss things. Try and get enough sleep. If you need to take a short break to clear you head, do.
- Attitude also matters – who here thinks they do their best work when grumpy? No one? Probably not. A good attitude not only makes you more fun to be around, it will help you do better work
- Distractions make it easy to lose sight of things. Concentration decreases, even by just having your phone on the table, and ramping up as the environment is more and more distracting. If you are sensitive to it – see if you can find a place with less hustle and bustle, or the right light / temperature / etc. for you to do your best work.
- Finally – if you are swimming in complexity, it can be hard to spot your mistakes. Chunk your work into pieces, prioritize, and revisit later (again reading out loud, or getting other eyes on it can be very helpful)
REVISITING LATER is hugely important – reviewing with fresh eyes can be a really good way to catch mistakes.
(3 minutes)
Presenter notes:
And, when in doubt, run through a quick checklist of some of the common issues
Is the content accurate? Is it consistent? Is it relevant? Is it complete for the task you were supposed to do?
USE THE 15-QUESTION EXERCISE. 5 MINUTES ONLY.
(1 minute)
Presenter notes:
Okay – so hopefully we’ve convinced you that this matters. What can you do about it? If you are not naturally hyper-attentive to detail, what do you need to check or look out for?
In the next section, we will walk you through some common errors and how to catch them.
(4 minutes)
Presenter’s notes
So this is an example of a slide that could be great, but it’s got some…distractions.
Some errors:
- Investment opportunities is off kilter
- Description text for investment opportunities is a different font
- Description text for invest. environment is a different color
- Inconsistency between the three headings – investment invest.
- Bullets for Invest. environment unaligned with other bullets
- Different bullets in investment performance descriptive text
A well-formatted slide allows you to focus just on the content – rather than being distracted and frustrated by the formatting details.
(1 minute)
Presenter’s notes
So this is an example of a slide that could be great, but it’s got some…distractions.
Some errors:
- Non-Arcadia color on the graph
- Typo in Impact performance graph label
- Typo in Outperforming graph label
- Graph font is different
A well-formatted slide allows you to focus just on the content – rather than being distracted and frustrated by the formatting details.