The document summarizes an email product summit discussing upcoming reliability, performance, and feature improvements to an email service. Key points discussed include: 1. The summit will cover email infrastructure upgrades around reliability and visibility, performance improvements from a microservices architecture, and new features. 2. Performance improvements include faster response times for smaller emails using serverless technologies and 40 minute sends for large 500k emails, down from 7 hours. 3. New features include a 160x larger template size limit, full UTF-8 support, hourly broadcast counts, and removal of dynamic content and preview restrictions.

1. #TargetXSummit
Email Upgrades
Product Spotlight

2. #TargetXSummit
Introductions
Olivier Chaine
Dan Tran

3. #TargetXSummit
Outline
● Reliability & Visibility
● Performance Improvements
● New Features
● Questions and Feedback

4. Reliability & Visibility

5. I LOVE Amazon Prime!
● A paradigm shift, click and forget
● Email hasn’t always been this experience
● The correct foundation is essential
● Increase the granularity of WHY and WHO
● Pass this information on to anyone who needs it

7. Performance Improvements

8. How much faster is it?
● An updated microservices infrastructure
○ AWS Serverless
○ Dockers Containers
○ SQS and Lambda Functions
● A quicker response for smaller broadcasts
● Larger sends go out faster (500k from ~7 hours to ~40 minutes)
● Your API counts will also thank you

11. New Features

12. What else does it do?
● The template size limit has increased 160x (100kb to 16mb)*
● Full support for UTF-8*
● Broadcast counts hourly updates before EBM uploads
● Or no EBM uploads at all!
● Direct ability to understand and manage templates*
● Removing Dynamic Content restrictions*
● Preview your email in all browsers*

14. When can I get it?
● We are rolling it out now
● We expect the majority of the transition to be complete by September
● Please contact your account manager for more details