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Getting to Done, Usably: User Experience Acceptance Criteria on Agile Projects

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UXPA Boston 2015

Published in: Design
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Getting to Done, Usably: User Experience Acceptance Criteria on Agile Projects

  1. 1. 2 • Agile planning • User experience acceptance criteria • My team’s project • Takeaways OUTLINE First, a story …
  2. 2. 3 SPECIFICATIONS
  3. 3. AGILE USER EXPERIENCE 4
  4. 4. 5 BUSINESS CONTEXT
  5. 5. 6 Vision Release Project Iteration Story Daily
  6. 6. 7
  7. 7. 8
  8. 8. TEAM AND PROJECT 9 NEW ENGLAN D UK
  9. 9. DONE IN 3 MONTHS
  10. 10. 11 PROJECT CHARTER ACCEPTANCE CRITERIA Pass/fail conditions of success. Known as goals or objectives. Describes business effects outside of the project’s boundary.
  11. 11. 12 ACCEPTANCE CRITERIA ACCEPTANCE TESTS
  12. 12. 13 ADOPT THE DOMINANT PARADIGM Tracking usability issues: to bug or not to bug? (Wilson and Coyle 2001)
  13. 13. 14 80% OF TARGET USERS WILL BE ABLE TO CREATE THE REFERENCE LAYOUT IN 20 MINUTES WITH DOCUMENTATION.
  14. 14. 15 Will include • 30, 45. 60 and 90° angles. • Elevation changes, • Connecting horizontal to vertical segments. • Junctions. • Rectangular profile. • Segment, elbow, tee, cross and cap elements. Will not include • Sloped duct. ACCEPTANCE TESTS
  15. 15. 16 INITIAL CHEAT SHEET
  16. 16. 17 ADDITIONAL ACCEPTANCE CRITERIA • Support user ‘s choice of views (Plan, Section, 3D). • Customer satisfaction survey: 80% are Somewhat or Completely Satisfied. • System Usability Scale score of 80.5 or above • No New Bugs • No New Technical Debt
  17. 17. 18 “YOU HAVE THAT POWER TOO”
  18. 18. 19 GOAL: SIZE PROJECTS TO ONE QUARTER 1 2 3 4 5 6 MARCH APRIL MAY JUNE
  19. 19. 20 APRIL: 15 MINUTES! GOAL I managed to complete the model. It took me about 10-15 minutes. QA
  20. 20. 21 OUR WORKFLOW Open dialog Select part Close dialog Drag part to an open connector Visually confirm snap Click to place the part Place an initial part Select a new open connector{ One click quickly connects parts } CURRENT WORKFLOW
  21. 21. 22 APRIL– COMPLETION TIME / SESSION 0 10 20 30 40 50 60 April GOAL Minutes
  22. 22. Extra workflow Pixel perfect placement 23 INTERACTION ISSUES Manual data entry Shortcut 552 2 8
  23. 23. 24 MAY– COMPLETION TIME / SESSION, MINUTES 0 10 20 30 40 50 60 April May Magnetic snap Match dimensions on snap Tooltip explaining shortcuts Minutes
  24. 24. 25 JUNE – COMPLETION TIME PER SESSION 0 10 20 30 40 50 60 April May June Fast rotate and orient Parts dialog stays open Minutes
  25. 25. 26 PANI C
  26. 26. 27 EVALUATION ITERATION Discoverability – although invaluable in general usability – should not be such a critical part of the test to close the epic. PO
  27. 27. 28 ESSENTIAL SKILLS VIDEOS
  28. 28. 29 JULY– COMPLETION TIME / SESSION 0 10 20 30 40 50 60 April May June July Single click part placement Better recruiting More focused testing Minutes
  29. 29. 30
  30. 30. 31 UX ACCEPTANCE TESTS • Involve the entire team • Focus the session on the critical usability characteristics • Separate learning from doing
  31. 31. 32
  32. 32. Heuristic review Customer sat. survey 33 AGILE UX TOOLS & TECHNIQUES Design studio System Usability SUS
  33. 33. 34 HEURISTICS: ASPECTS OF USABILITY • Discoverability • Efficiency • Learnability • Visual integrity • Feedback
  34. 34. 35 HEURISTICS: ASPECTS OF USABILITY • Standards and guidelines • Accessibility • Error prevention • Exploration • Scalability
  35. 35. 36 ARTISTIC INSPIRATION & CREDIT • Bauhaus Movement • Piet Mondrian • Wassily Kandinsky • George Lucas
  36. 36. Slides posted on LinkedIn. Thank you to Autodesk coworkers and friends for help with my presentation! 37

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