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5 Steps to Transform into a
Data-Driven Organization
Ganes Kesari Webinar, May 2021
2
Top Challenges
CDOs Face
How Data Maturity
Can Help You
5-Steps To Become
Data-Driven
3
INTRODUCTION
Ganes Kesari
Co-founder & Chief Decision
Scientist
“Simplify Data Science for all”
100+ Clients
Insights as Stories
Help start, apply and adopt Data Science
@kesaritweets
/gkesari
4
“Digital Transformation” – Urgency without clarity?
Comic by Marketoonist
5
“Digital Transformation” and Data: A pandemic snapshot
• Data leaders are leading or
heavily involved in digital
transformation
• By end of this year, in 75% of
large enterprises, the CDO office
will be a mission-critical function
like IT, HR, and Finance.
• Data teams have grown (49%),
budgets have expanded (43%)
Gartner’s 6th CDO Survey, 2021
Increased
49%
Stayed the
same
45%
Decreased
6%
Role of data leaders in digital transformation
Almost half increased their team headcount
Poll #1
6
Which of these is the biggest
challenge for your organization?
Here’s a short & simple poll to help you
reflect.
7
Top Challenges
CDOs Face
5-Steps to Become
Data-Driven
How Data Maturity
Can Help You
8
Not every organization achieves the same level of value from data
1. Reference: McKinsey report - Catch them if you can: How leaders in data and analytics have pulled ahead
2. Reference: New Vantage Partners survey - Big Data and AI Executive Survey 2020
The gap between data science ‘leaders’ and ’laggards’ is widening.1
Only 37% executives report that they have created a data-driven organization.2
3. Reference: Gartner report – 5 Pitfalls to avoid when designing an effective data & analytics organization
Top 5 challenges
reported by CDOs3
Funding and
Resources
People and
Skills
Data Science
Strategy
Data
literacy
Culture and
Change
These challenges vary throughout an organization’s data journey
• How do we move up from Pilots to
Production?
• How to orient our data science strategy with
our business goals?
• What business problems should
we solve first?
• What skills and tools do we need?
• How to scale up our governance and
processes to improve execution?
• How do we establish clear linkages
between data and business ROI
• How to tap into internal and external
data for the right business insights?
• How can data stories help our users
adopt data for decision making?
• How to make data a habit across
every individual in the organization?
• How can “data value” influence every
investment we make?
Level 1
Level 2
Level 3
Level 4
Level 5
10
One factor that influences the outcomes of all your data initiatives
“ Data maturity is a pre-requisite
to getting the most from your
analytics program.
Capabilities Gaps Benchmark
- Gartner
11
Data Maturity is like a compass on your data journey
Poll #2
12
Have you ever done a data
maturity assessment for your
organization/team?
Here’s a short & simple poll to help you
reflect.
Top Challenges
CDOs Face
5-Steps to Become
Data-Driven
How Data Maturity
Can Help You
14
ORGANIZATIONS MATURE IN THEIR DATA JOURNEY THROUGH FIVE LEVELS
Gartner Maturity Model for Data and Analytics
(D&A)2
D&A is transactional and
managed in silos
Level 1
Basic
Level 2
Opportunistic
Level 3
Systematic
Level 4
Differentiating
Level 5
Transformational
D&A Strategy is not
business relevant
Lacks leadership
support; organizational
barriers
Business executives
become D&A champions
Data types treated
differently
Business-led with clear
data leadership roles
D&A is central to
business strategy
Data value influences
investments
Clear linkages to
outcome and business
ROI
Lacks trust in data;
analysis is adhoc
1. Reference: Gartner press release – 87 percent organizations have low maturity
2. Reference: Gartner research - IT Score for Data & Analytics
Gartner found1 that 87% of organizations were in low maturity (levels 1 & 2)
15
How can you assess your data maturity?
Not very different from SAT/CAT
tests..
..tailored to gauge data capabilities
16
What goes into the data maturity score?
Gramener Data Science Maturity Assessment methodology
17
What can data maturity assessments tell you?
Gramener Data Science Maturity Toolkit
18
“
Amongst organizations that reached
the highest level of Data Maturity,
nearly half of them significantly
exceeded business goals.
- Deloitte
Reference: Deloitte report
“
Analytics maturity IS associated with
company performance. 59 of 72 key
metrics show association.
- IIA
Reference: IIA report
19
Steering your organization on the data-driven path
20
Top Challenges
CDOs Face
5-Steps to Become
Data-Driven
How Data Maturity
Can Help You
21
The 5 steps to a data-driven organization
• Define the Vision & Strategy
• Assess maturity & benchmark
1. Reflect ..on Organizational Strategy
22
The 5 steps to a data-driven organization
• Identify strategic programs
• Build a data roadmap
1. Reflect ..on Organizational Strategy
2. Align ..on Business Priorities
23
The 5 steps to a data-driven organization
• People, process & technology needs
• Define governance & execute
1. Reflect ..on Organizational Strategy
2. Align ..on Business Priorities
3. Define ..the Execution Process
24
The 5 steps to a data-driven organization
• Improve data literacy, adoption
• Measure ROI from initiatives
1. Reflect ..on Organizational Strategy
2. Align ..on Business Priorities
3. Define ..the Execution Process
4. Adopt ..to realize Business Value
25
The 5 steps to a data-driven organization
• Promote data-driven culture
1. Reflect ..on Organizational Strategy
2. Align ..on Business Priorities
3. Define ..the Execution Process
4. Adopt ..to realize Business Value
5. Radiate ..across the Organization
The 5-step RADAR Methodology will help your business level-up
26
Reflect Align Define
RADAR Data-to-Value Methodology
Adopt Radiate
on Organizational
Strategy
on Business
Priorities
the Execution
Process
for Business
Outcomes
across the
Organization
27
How does the 5-step RADAR framework address the top 5 challenges?
Top 5 challenges
reported by CDOs
Funding and
Resources
People and
Skills
Data Science
Strategy
Data
literacy
Culture and
Change
Reflect
Align Define
Adopt
Radiate
How are data science projects typically picked and executed?
28
• Consolidate data in a spreadsheet
• Plot the data
• Forecast using built in regression techniques in
Excel
Now, the organization has sales forecasts which
possibly are much better than intuition.
Consider a small-sized retail chain who wants to start off on the
analytics journey. Here’s what typically happens:
But, is this the best approach? What
can go wrong?
• Alignment with Biz strategy is
assumed, as forecasting is a
relatively common issue for retail
• Lack of sales forecasts is assumed
to be the most pressing business
problem
• Sales teams often don’t know how to
action the statistical outputs of
forecasting models
Let’s revisit the same scenario using the 5-Step RADAR approach
29
• Leadership sees supply-demand bottlenecks
increasing as they scale
• From use cases, (a) Sales forecasting, (b) Supply
– Demand optimization & (c) Scenario planning,
they chose (b) based on org priorities
• A simple database which snapshots Sales and
Inventory data is planned
• This is used to create an optimization algorithm in
3 weeks. Processes were tweaked to allow for
Sales & Warehouse teams to consume the outputs
• Sales & Warehouse teams were taken through a
data literacy training to better leverage the outputs
Consider a small-sized retail chain who wants to start off on the
analytics journey. Here’s how it should be done:
1. Reflect
2. Align
3. Define
4. Adopt
5. Radiate
With each “Radiate” phase there is multiplying impact & value from data
RADAR sets off a positive spiral of business value
30
Reflect
Align
Reflect
Align Define
Adopt
Radiate
Reflect
Align
Define
Radiate
31
Discovering the treasure islands in your data-journey
Poll #3
32
Which of these 5 steps do
you need help with?
Here’s a short & simple poll to help you
reflect.
33
A LOGISTICS LEADER BECOMES DATA-DRIVEN AND
SLASHES WAREHOUSE TURN-TIMES BY 16%
Context
The client is a leading provider of logistics solutions in the US.
They have a presence across the country and operate several
dozen cold storage warehouses.
33
Challenges
 The organization aspired to become data-driven and level-up into
data science to transform the business operations:
 Choosing the most impactful initiatives
 Acquiring the skills, processes, and tools
 Measuring ROI from data science investments
 Organizing data science teams and promoting collaboration
 Managing change and improving adoption
34
Transforming into a data-driven organization, step by step
1. Reflect
2. Align
3. Define
4. Adopt
5. Radiate
Cycle 1
• Reduce warehouse turn-times
• Optimize warehouse operations
to improve customer satisfaction
• Augment skills, processes
• Build appointment scheduler
• Pilot in 3 warehouses
• Storytelling for 80%+ adoption
• Productionize in all locations
• Manage change
35
Transforming into a data-driven organization, step by step
1. Reflect
2. Align
3. Define
4. Adopt
5. Radiate
Cycle 1
• Reduce warehouse turn-times
• Design an innovation funnel
• Optimize warehouse operations to
improve customer satisfaction
• Augment skills, processes
• Build appointment scheduler
• Pilot in 3 warehouses
• Storytelling for 80%+ adoption
• Productionize in all locations
• Manage change
Today
…
• Expanded beyond quick-wins
• Robust experimentation pipeline
• Improve Ops efficiency
• Drive revenue impact
• Data maturity at Level 3
• Streamlined governance
• 16% reduction in turn-time
• ROI Tracking framework
• Data-driven leadership
• Marketing, success stories
36
Free Toolkits and Useful References
• Take our 5-minute Data Science Maturity Assessment to find
out where you stand and what you should do next.
Whiteboard Series:
Executive insights with
data in under 5 minutes
Webinar: The best way
to Choose your Data
Science Projects
The 5 roles that
every data science
team must hire
When should
you not invest
in AI?
References to learn more:
37
Thank You!
@kesaritweets
/gkesari
gramener.com
Reach out for a free discovery session: https://gramener.com/data-advisory-workshop

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5 Steps To Become A Data-Driven Organization : Webinar

  • 1. 5 Steps to Transform into a Data-Driven Organization Ganes Kesari Webinar, May 2021
  • 2. 2 Top Challenges CDOs Face How Data Maturity Can Help You 5-Steps To Become Data-Driven
  • 3. 3 INTRODUCTION Ganes Kesari Co-founder & Chief Decision Scientist “Simplify Data Science for all” 100+ Clients Insights as Stories Help start, apply and adopt Data Science @kesaritweets /gkesari
  • 4. 4 “Digital Transformation” – Urgency without clarity? Comic by Marketoonist
  • 5. 5 “Digital Transformation” and Data: A pandemic snapshot • Data leaders are leading or heavily involved in digital transformation • By end of this year, in 75% of large enterprises, the CDO office will be a mission-critical function like IT, HR, and Finance. • Data teams have grown (49%), budgets have expanded (43%) Gartner’s 6th CDO Survey, 2021 Increased 49% Stayed the same 45% Decreased 6% Role of data leaders in digital transformation Almost half increased their team headcount
  • 6. Poll #1 6 Which of these is the biggest challenge for your organization? Here’s a short & simple poll to help you reflect.
  • 7. 7 Top Challenges CDOs Face 5-Steps to Become Data-Driven How Data Maturity Can Help You
  • 8. 8 Not every organization achieves the same level of value from data 1. Reference: McKinsey report - Catch them if you can: How leaders in data and analytics have pulled ahead 2. Reference: New Vantage Partners survey - Big Data and AI Executive Survey 2020 The gap between data science ‘leaders’ and ’laggards’ is widening.1 Only 37% executives report that they have created a data-driven organization.2 3. Reference: Gartner report – 5 Pitfalls to avoid when designing an effective data & analytics organization Top 5 challenges reported by CDOs3 Funding and Resources People and Skills Data Science Strategy Data literacy Culture and Change
  • 9. These challenges vary throughout an organization’s data journey • How do we move up from Pilots to Production? • How to orient our data science strategy with our business goals? • What business problems should we solve first? • What skills and tools do we need? • How to scale up our governance and processes to improve execution? • How do we establish clear linkages between data and business ROI • How to tap into internal and external data for the right business insights? • How can data stories help our users adopt data for decision making? • How to make data a habit across every individual in the organization? • How can “data value” influence every investment we make? Level 1 Level 2 Level 3 Level 4 Level 5
  • 10. 10 One factor that influences the outcomes of all your data initiatives “ Data maturity is a pre-requisite to getting the most from your analytics program. Capabilities Gaps Benchmark - Gartner
  • 11. 11 Data Maturity is like a compass on your data journey
  • 12. Poll #2 12 Have you ever done a data maturity assessment for your organization/team? Here’s a short & simple poll to help you reflect.
  • 13. Top Challenges CDOs Face 5-Steps to Become Data-Driven How Data Maturity Can Help You
  • 14. 14 ORGANIZATIONS MATURE IN THEIR DATA JOURNEY THROUGH FIVE LEVELS Gartner Maturity Model for Data and Analytics (D&A)2 D&A is transactional and managed in silos Level 1 Basic Level 2 Opportunistic Level 3 Systematic Level 4 Differentiating Level 5 Transformational D&A Strategy is not business relevant Lacks leadership support; organizational barriers Business executives become D&A champions Data types treated differently Business-led with clear data leadership roles D&A is central to business strategy Data value influences investments Clear linkages to outcome and business ROI Lacks trust in data; analysis is adhoc 1. Reference: Gartner press release – 87 percent organizations have low maturity 2. Reference: Gartner research - IT Score for Data & Analytics Gartner found1 that 87% of organizations were in low maturity (levels 1 & 2)
  • 15. 15 How can you assess your data maturity? Not very different from SAT/CAT tests.. ..tailored to gauge data capabilities
  • 16. 16 What goes into the data maturity score? Gramener Data Science Maturity Assessment methodology
  • 17. 17 What can data maturity assessments tell you? Gramener Data Science Maturity Toolkit
  • 18. 18 “ Amongst organizations that reached the highest level of Data Maturity, nearly half of them significantly exceeded business goals. - Deloitte Reference: Deloitte report “ Analytics maturity IS associated with company performance. 59 of 72 key metrics show association. - IIA Reference: IIA report
  • 19. 19 Steering your organization on the data-driven path
  • 20. 20 Top Challenges CDOs Face 5-Steps to Become Data-Driven How Data Maturity Can Help You
  • 21. 21 The 5 steps to a data-driven organization • Define the Vision & Strategy • Assess maturity & benchmark 1. Reflect ..on Organizational Strategy
  • 22. 22 The 5 steps to a data-driven organization • Identify strategic programs • Build a data roadmap 1. Reflect ..on Organizational Strategy 2. Align ..on Business Priorities
  • 23. 23 The 5 steps to a data-driven organization • People, process & technology needs • Define governance & execute 1. Reflect ..on Organizational Strategy 2. Align ..on Business Priorities 3. Define ..the Execution Process
  • 24. 24 The 5 steps to a data-driven organization • Improve data literacy, adoption • Measure ROI from initiatives 1. Reflect ..on Organizational Strategy 2. Align ..on Business Priorities 3. Define ..the Execution Process 4. Adopt ..to realize Business Value
  • 25. 25 The 5 steps to a data-driven organization • Promote data-driven culture 1. Reflect ..on Organizational Strategy 2. Align ..on Business Priorities 3. Define ..the Execution Process 4. Adopt ..to realize Business Value 5. Radiate ..across the Organization
  • 26. The 5-step RADAR Methodology will help your business level-up 26 Reflect Align Define RADAR Data-to-Value Methodology Adopt Radiate on Organizational Strategy on Business Priorities the Execution Process for Business Outcomes across the Organization
  • 27. 27 How does the 5-step RADAR framework address the top 5 challenges? Top 5 challenges reported by CDOs Funding and Resources People and Skills Data Science Strategy Data literacy Culture and Change Reflect Align Define Adopt Radiate
  • 28. How are data science projects typically picked and executed? 28 • Consolidate data in a spreadsheet • Plot the data • Forecast using built in regression techniques in Excel Now, the organization has sales forecasts which possibly are much better than intuition. Consider a small-sized retail chain who wants to start off on the analytics journey. Here’s what typically happens: But, is this the best approach? What can go wrong? • Alignment with Biz strategy is assumed, as forecasting is a relatively common issue for retail • Lack of sales forecasts is assumed to be the most pressing business problem • Sales teams often don’t know how to action the statistical outputs of forecasting models
  • 29. Let’s revisit the same scenario using the 5-Step RADAR approach 29 • Leadership sees supply-demand bottlenecks increasing as they scale • From use cases, (a) Sales forecasting, (b) Supply – Demand optimization & (c) Scenario planning, they chose (b) based on org priorities • A simple database which snapshots Sales and Inventory data is planned • This is used to create an optimization algorithm in 3 weeks. Processes were tweaked to allow for Sales & Warehouse teams to consume the outputs • Sales & Warehouse teams were taken through a data literacy training to better leverage the outputs Consider a small-sized retail chain who wants to start off on the analytics journey. Here’s how it should be done: 1. Reflect 2. Align 3. Define 4. Adopt 5. Radiate
  • 30. With each “Radiate” phase there is multiplying impact & value from data RADAR sets off a positive spiral of business value 30 Reflect Align Reflect Align Define Adopt Radiate Reflect Align Define Radiate
  • 31. 31 Discovering the treasure islands in your data-journey
  • 32. Poll #3 32 Which of these 5 steps do you need help with? Here’s a short & simple poll to help you reflect.
  • 33. 33 A LOGISTICS LEADER BECOMES DATA-DRIVEN AND SLASHES WAREHOUSE TURN-TIMES BY 16% Context The client is a leading provider of logistics solutions in the US. They have a presence across the country and operate several dozen cold storage warehouses. 33 Challenges  The organization aspired to become data-driven and level-up into data science to transform the business operations:  Choosing the most impactful initiatives  Acquiring the skills, processes, and tools  Measuring ROI from data science investments  Organizing data science teams and promoting collaboration  Managing change and improving adoption
  • 34. 34 Transforming into a data-driven organization, step by step 1. Reflect 2. Align 3. Define 4. Adopt 5. Radiate Cycle 1 • Reduce warehouse turn-times • Optimize warehouse operations to improve customer satisfaction • Augment skills, processes • Build appointment scheduler • Pilot in 3 warehouses • Storytelling for 80%+ adoption • Productionize in all locations • Manage change
  • 35. 35 Transforming into a data-driven organization, step by step 1. Reflect 2. Align 3. Define 4. Adopt 5. Radiate Cycle 1 • Reduce warehouse turn-times • Design an innovation funnel • Optimize warehouse operations to improve customer satisfaction • Augment skills, processes • Build appointment scheduler • Pilot in 3 warehouses • Storytelling for 80%+ adoption • Productionize in all locations • Manage change Today … • Expanded beyond quick-wins • Robust experimentation pipeline • Improve Ops efficiency • Drive revenue impact • Data maturity at Level 3 • Streamlined governance • 16% reduction in turn-time • ROI Tracking framework • Data-driven leadership • Marketing, success stories
  • 36. 36 Free Toolkits and Useful References • Take our 5-minute Data Science Maturity Assessment to find out where you stand and what you should do next. Whiteboard Series: Executive insights with data in under 5 minutes Webinar: The best way to Choose your Data Science Projects The 5 roles that every data science team must hire When should you not invest in AI? References to learn more:
  • 37. 37 Thank You! @kesaritweets /gkesari gramener.com Reach out for a free discovery session: https://gramener.com/data-advisory-workshop

Editor's Notes

  1. Photo by Robert Wiedemann on Unsplash
  2. Photo by Waldemar Brandt on Unsplash Photo by Matt Duncan on Unsplash Photo by Perry Grone on Unsplash
  3. How can I derive business value from my data science initiatives? Which business problems should I solve first? What's the best way to quantify ROI from my data investments? How should I build a data-driven organization? How can I help my business teams make actionable decisions from data?
  4. Photo by Johannes Plenio on Unsplash
  5. Photo by Denise Jans on Unsplash
  6. Yes No, I don’t see much value in it No, but I’m curious
  7. Photo by Johannes Plenio on Unsplash
  8. Photo by Nguyen Dang Hoang Nhu on Unsplash
  9. Photo by Nguyen Dang Hoang Nhu on Unsplash
  10. Photo by Goh Rhy Yan on Unsplash
  11. Photo by Maximilian Weisbecker on Unsplash
  12. Photo by Johannes Plenio on Unsplash
  13. Photo by Nguyen Dang Hoang Nhu on Unsplash
  14. Photo by Nguyen Dang Hoang Nhu on Unsplash
  15. Photo by Nguyen Dang Hoang Nhu on Unsplash
  16. Photo by Nguyen Dang Hoang Nhu on Unsplash
  17. Photo by Nguyen Dang Hoang Nhu on Unsplash
  18. Can organizations do reflect, Define & adopt together ? Are these Serial phases ? How do I start tomorrow ?
  19. Can organizations do reflect, Define & adopt together ? Are these Serial phases ? How do I start tomorrow ?
  20. Photo by Pan Species on Unsplash
  21. REFLECT to define vision and strategy ALIGN on business priorities to build a roadmap DEFINE the execution process ADOPT to realize business value RADIATE across the organization
  22. Photo by Ruchindra Gunasekara on Unsplash
  23. Photo by Nguyen Dang Hoang Nhu on Unsplash
  24. Photo by Nguyen Dang Hoang Nhu on Unsplash
  25. Photo by Nguyen Dang Hoang Nhu on Unsplash