Online exams are still to reach every potential recipient of this technology, rendering it needful to consider making the examinee online exam ready and to eliminate the problems they are likely to encounter during the examination. Every academician should follow these actionable steps to eliminate online exam problems.

1. W W W . E K L A V V Y A . C O M
5 Actionable Tips to Eliminate
Online Exam Problems

2. What are Mock Examinations?
Key Factors for Mock Examination
1) Conduct Mock Examinations
Mock examinations are designed to make the examinee
familiar with the online examination user interface. These are
conducted a few days before the actual examination
Mock exam pattern
Mock exam question types
Device for mock examination
Mock exam login credentials
Webcam and microphone test
1.
2.
3.
4.
5.
Mock Exam

3. The institute can arrange a Q&A session after the conclusion of the mock
test to discuss and resolve the problems faced by candidates in the mock
examination. Live demo of how to solve those specific problems can be
shown, the session can be recorded and shared as and when required.
The person with adequate knowledge of the online examination system can
be requested to deliver the session.
Here is one such example of short webinar for the students-
2) Live Interaction/ Webinar for Students
Link: https://youtu.be/-645Iu8EKpA

4. The video should contain-
3) Provide Demo and Training Videos
General trouble shooting
The videos explaining online examination user interface can be created and shared
with the students.
Help document
Examination user interface

5. 4) Real Time
Support During
Online
Examination
You can eliminate online exam problems by implementing real time
support process by virtue of which the candidates can stay in touch
with the support team during the online examination.
The real time support can be provided in the form of-
Email Helpline
Tele-helpline
Real Time Admin
Support

6. 5) The Status of Online Examination and Student Follow Up
Whether the exam is in progress/paused/ended/submitted of assigned candidates can be seen from the admin
panel.
The concerned person can connect to the candidates and ask if they are facing any issue.
Majority of the online examination platforms provide real time information for tracing the progress of exam-
Real time number of online/active candidates
List of students who have started/not started
the exams
List of candidates to whom exam is assigned
Candidate exam logs

7. #1 Reputed Online Skill Assessment Tool
Thank you!