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Introducing 365 Data Centers
365 Data Centers Confidential 2
Agenda
Company
Overview
Market Trends
Products
&
Services
Reliability
&
Performance
•  Public cloud growth
•  Private cloud adoption
•  Security & reliability
•  Gradual migration
•  Our History
•  What We Do
•  Who We Are
•  Core Values
•  Uptime
•  Security
•  Customer Care
•  Customers & Partners
•  Our Approach
•  Quick Start Bundles
•  365 Difference
Company Overview
365 Data Centers Confidential 4
Who we are…
Our History
Founded in 2012, we have history of operational excellence
Proven team with experience in building customer-focused telecom and data center solutions
All 17 data centers have had 100% uptime since the company was formed
Our Approach
Committed to making it easier to leverage colocation to allow rapid business growth
Quick Start – colocation and Internet bundle, no long-term commitment, monthly option
Long-term, value-based options (24 and 60 month); early move in, extended start date option
Secure and reliable with SSAE 16 certifications and 24x365 Customer Support Center
Our Ecosystem
80+ carriers within our data centers
Ecosystem of cloud, content, carriers, and local business and community leaders
4,000 MSPs, systems integrators and IT solutions provider partners
Easy
Trusted
Connected
Problem: data centers are not cloud-like
365 Data Centers Confidential 5
Over	
  the	
  past	
  decade	
  as	
  consump1on	
  models	
  have	
  
changed,	
  the	
  data	
  center	
  industry	
  has	
  become	
  more	
  
inflexible,	
  catering	
  to	
  enterprise	
  needs	
  not	
  SMBs.	
  
365 Data Centers Confidential 6
Data center and cloud trends
Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research &
Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud
Computing Study
Public	
  cloud	
  IaaS	
  grew	
  to	
  $9	
  billion	
  and	
  SaaS	
  to	
  $20	
  billion	
  in	
  
2013,	
  though	
  most	
  of	
  IT	
  sits	
  outside	
  of	
  the	
  public	
  cloud.	
  
$3.7	
  trillion	
  spent	
  on	
  IT	
  Worldwide	
  in	
  2013.	
  Cloud	
  represents	
  less	
  than	
  1%	
  of	
  
WW	
  IT	
  Spending.	
  
35%	
  of	
  businesses	
  plan	
  to	
  deploy	
  an	
  internal	
  private	
  cloud	
  in	
  the	
  next	
  12	
  months.	
  
Key	
  pain	
  points	
  for	
  most	
  businesses	
  migra1ng	
  to	
  the	
  cloud	
  are	
  security,	
  
migra1on,	
  integra1on	
  and	
  lack	
  of	
  an	
  internal	
  process.	
  
91%	
  of	
  IT	
  staff	
  have	
  had	
  an	
  unplanned	
  data	
  center	
  outage	
  in	
  the	
  last	
  24	
  months.	
  
13%	
  increase	
  in	
  outsourced	
  data	
  center	
  space	
  is	
  due	
  to	
  organiza1ons	
  
requiring	
  larger	
  IT	
  capacity	
  combined	
  with	
  having	
  much	
  smaller	
  budgets.	
  
365 Data Centers Confidential 7
What we do…
365 Data Centers provides
secure and reliable colocation
services that offer an easier way
to grow your business and
connect to the cloud.
Trusted
Connected Easy
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Our approach
New
approach An easier way
to do business
Local
approach
SMBs
not enterprises
More than just the
top tier markets
365 Data Centers Confidential 8
365 Data Centers customer & partner ecosystem
365 Data Centers Confidential 9
Networks Content Businesses
History of 365 Data Centers
2012 2013
2014
Acquires 16
facilities from
Equinix
John Scanlon
joins as
CEO
Quick Start
“no commit”
Bundle
Acquires
Evocative in
Emeryville
365 Main
relaunches as
365 Data
Centers
Why 365 Data Centers? Trusted.
365 Data Centers Confidential 11
Trusted
Reliable
100% SLA; 100% uptime across all
facilities since the company was
formed
Proven escalation and natural
disaster methods and procedures
24x365 live support Network
Operations Center
Proven
Industry standard certifications
and complicance
Majority of customers on long
term contracts
Top tier carriers – Verizon, Level
3, CenturyLink, XO, TW Telecom,
TW Cable
Secure
24x365 site monitoring
through Security Operations,
ID Cam, motion sensors,
alarms, and recording
Restricted access
Why 365 Data Centers? Connected.
365 Data Centers Confidential 12
Connected
Carrier Access
80+ carriers with an average of 10
carriers per site
150 pops with access to thousands of
fiber-lit buildings and hundreds of
thousands of subscribers
Content and Cloud Ecosystem
Access to high value content and
CDNs – Access, Comcast,
Limelight
Cloud and SaaS providers and
partners to provide complete
solutions
4,000 MSPs, integrators, and IT
solution providers
Community Focused
Jobs created through
technology hub development
Enable Business
improvement zones
Involved with city planners
and local technology councils
Why 365 Data Centers? Easy.
365 Data Centers Confidential 13
Easy
Flexible
Quick Start – colocation and Internet
bundle, no long-term commitment
Value-based options (24 and 60
month incentives)
Variable terms: early move in choices,
extended start date option
Scalable
Right-sized; not over engineered
Locally based/nationally accessible:
17 Tier 1 and Tier 2 locations
191,000 available square feet,
6,000+ available cabinets, 9
megawatts of available power
Choice
Cabinet and colocation sizes
Carrier neutral
Connectivity - Fiber, Ethernet,
COAX, or POTS options
Our Services
Emeryville
San Jose
Phoenix
Dallas
Seattle
St. Louis
Chicago
Detroit
Cleveland
Indianapolis
Nashville
Tampa
Reston
Pittsburgh
Buffalo
Philadelphia
New York
Emeryville
Headquarters
Data	
  Center	
  and	
  	
  
Customer	
  Service	
  Center	
  
Nationwide footprint
•  100% Uptime SLA
•  24x365 live personnel available
•  Established escalation procedures
•  24x365 alarm management
•  Technicians on-call 24x365
365 Data Centers Confidential 15
•  17	
  loca1ons	
  in	
  the	
  U.S.	
  
•  All	
  Metropolitan	
  Tier	
  1	
  and	
  Tier	
  2	
  ci1es	
  
•  Mostly	
  downtown	
  loca1ons	
  
•  80+	
  carriers	
  and	
  local	
  access	
  providers	
  
365 Data Centers products & services
365 Data Centers Confidential 16
Space
Turn-key solutions
Available cabinets
Custom private cages and suites
Flexible workspace
24x365 NOC
191K available sq feet in Tier 1 and 2 markets
6,000+ total cabs
Certified to the highest industry standards and
compliance requirements
365 Data Centers products & services
365 Data Centers Confidential 17
Power
UPS backed power for AC options
UPS n+1 design
AC power – 120V, 208V, 208V 3 phase
DC power available from redundant
A and B plants
Generator backup
Onsite fuel storage
Priority fuel contracts
100% uptime SLA
100%	
  Up1me	
  
Since	
  company	
  formed	
  
365 Data Centers products & services
365 Data Centers Confidential 18
Cross connects
Carrier neutral facilities
10+ carrier options in each
facility and growing
Connectivity to cloud providers
and solutions
Onsite Meet Me Rooms
Fiber, Ethernet, COAX, or POTS
connectivity options
Remote hands
Value engineering
Network layout
Cabinet layout
Deployment engineering
Secure shipping and receiving
Design & Support
365 Data Centers Confidential 19
365 Quick Start colocation bundle
Easy way to get startedQuick Start
Full Cab 2kW
Quick Start
Full Cab 3kW
Quick Start
Full Cab 5kW
Monthly Charge $ 800 $ 1,300 $ 2,100
One Time Charge $ 1,200 $ 1,500 $ 1,750
Monthly Term
Full Cabinet
1x120V 20A
1x120V 30A
2x208V 30A
Cross-connect
Two cross-connects
Internet access 5Mbps 5Mbps 10Mbps
Easy way to
get started
Reliability & Performance
Reliability & performance
365 Data Centers Confidential 21
100 power outages
56 lightening storms
31 tornados
9 extreme hot days
563 hail storms
5 hurricanes
389 floods
Maintained	
  Up1me	
  
Over	
  the	
  past	
  decade	
  
Reliability & performance
365 Data Centers Confidential 22
Security
Meet	
  Me	
  spaces	
  restricted	
  and	
  escorted	
  carriers	
  
Customers	
  have	
  24x365	
  secure	
  access	
  
24x365	
  site	
  monitoring	
  through	
  Security	
  Opera1ons	
  
ID	
  Cam,	
  authen1ca1on	
  for	
  entry	
  
Mo1on	
  sensor,	
  alarms	
  and	
  recording	
  
Dry	
  pipe	
  pre-­‐ac1on	
  system	
  
Heat	
  and	
  smoke	
  detector	
  above	
  and	
  below	
  raised	
  floors	
  
CRAC	
  units	
  
72	
  degrees	
  =/-­‐5	
  
Humidity	
  maintained	
  at	
  35-­‐55%	
  
ASHRAE	
  Standards	
  
Environmentals
24x365	
  on-­‐site	
  access	
  to	
  CSC	
  
Physical	
  site	
  –	
  2	
  factor	
  
World class customer care
365 Data Centers Confidential 23
Customer	
  Support	
  Center	
  (CSC)	
  is	
  an	
  “always	
  available”	
  support	
  team	
  	
  
Commibed	
  to	
  providing	
  our	
  customers	
  with	
  consistent	
  high-­‐quality	
  service	
  	
  
Contact	
  us	
  for	
  anything!	
  We’re	
  here	
  to	
  help.	
  
Customer Care
Our approach
SMBs
365 Data Centers Confidential 24
Channel
Economic
Dev.
Easy and
Flexible
Connected
Hybrid cloud
Data Centers
Downtown
Tier 1 and 2
Markets
Next Steps

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365 Data Centers Presentation for Businesses

  • 2. 365 Data Centers Confidential 2 Agenda Company Overview Market Trends Products & Services Reliability & Performance •  Public cloud growth •  Private cloud adoption •  Security & reliability •  Gradual migration •  Our History •  What We Do •  Who We Are •  Core Values •  Uptime •  Security •  Customer Care •  Customers & Partners •  Our Approach •  Quick Start Bundles •  365 Difference
  • 4. 365 Data Centers Confidential 4 Who we are… Our History Founded in 2012, we have history of operational excellence Proven team with experience in building customer-focused telecom and data center solutions All 17 data centers have had 100% uptime since the company was formed Our Approach Committed to making it easier to leverage colocation to allow rapid business growth Quick Start – colocation and Internet bundle, no long-term commitment, monthly option Long-term, value-based options (24 and 60 month); early move in, extended start date option Secure and reliable with SSAE 16 certifications and 24x365 Customer Support Center Our Ecosystem 80+ carriers within our data centers Ecosystem of cloud, content, carriers, and local business and community leaders 4,000 MSPs, systems integrators and IT solutions provider partners Easy Trusted Connected
  • 5. Problem: data centers are not cloud-like 365 Data Centers Confidential 5 Over  the  past  decade  as  consump1on  models  have   changed,  the  data  center  industry  has  become  more   inflexible,  catering  to  enterprise  needs  not  SMBs.  
  • 6. 365 Data Centers Confidential 6 Data center and cloud trends Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research & Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud Computing Study Public  cloud  IaaS  grew  to  $9  billion  and  SaaS  to  $20  billion  in   2013,  though  most  of  IT  sits  outside  of  the  public  cloud.   $3.7  trillion  spent  on  IT  Worldwide  in  2013.  Cloud  represents  less  than  1%  of   WW  IT  Spending.   35%  of  businesses  plan  to  deploy  an  internal  private  cloud  in  the  next  12  months.   Key  pain  points  for  most  businesses  migra1ng  to  the  cloud  are  security,   migra1on,  integra1on  and  lack  of  an  internal  process.   91%  of  IT  staff  have  had  an  unplanned  data  center  outage  in  the  last  24  months.   13%  increase  in  outsourced  data  center  space  is  due  to  organiza1ons   requiring  larger  IT  capacity  combined  with  having  much  smaller  budgets.  
  • 7. 365 Data Centers Confidential 7 What we do… 365 Data Centers provides secure and reliable colocation services that offer an easier way to grow your business and connect to the cloud. Trusted Connected Easy
  • 8.                                 Our approach New approach An easier way to do business Local approach SMBs not enterprises More than just the top tier markets 365 Data Centers Confidential 8
  • 9. 365 Data Centers customer & partner ecosystem 365 Data Centers Confidential 9 Networks Content Businesses
  • 10. History of 365 Data Centers 2012 2013 2014 Acquires 16 facilities from Equinix John Scanlon joins as CEO Quick Start “no commit” Bundle Acquires Evocative in Emeryville 365 Main relaunches as 365 Data Centers
  • 11. Why 365 Data Centers? Trusted. 365 Data Centers Confidential 11 Trusted Reliable 100% SLA; 100% uptime across all facilities since the company was formed Proven escalation and natural disaster methods and procedures 24x365 live support Network Operations Center Proven Industry standard certifications and complicance Majority of customers on long term contracts Top tier carriers – Verizon, Level 3, CenturyLink, XO, TW Telecom, TW Cable Secure 24x365 site monitoring through Security Operations, ID Cam, motion sensors, alarms, and recording Restricted access
  • 12. Why 365 Data Centers? Connected. 365 Data Centers Confidential 12 Connected Carrier Access 80+ carriers with an average of 10 carriers per site 150 pops with access to thousands of fiber-lit buildings and hundreds of thousands of subscribers Content and Cloud Ecosystem Access to high value content and CDNs – Access, Comcast, Limelight Cloud and SaaS providers and partners to provide complete solutions 4,000 MSPs, integrators, and IT solution providers Community Focused Jobs created through technology hub development Enable Business improvement zones Involved with city planners and local technology councils
  • 13. Why 365 Data Centers? Easy. 365 Data Centers Confidential 13 Easy Flexible Quick Start – colocation and Internet bundle, no long-term commitment Value-based options (24 and 60 month incentives) Variable terms: early move in choices, extended start date option Scalable Right-sized; not over engineered Locally based/nationally accessible: 17 Tier 1 and Tier 2 locations 191,000 available square feet, 6,000+ available cabinets, 9 megawatts of available power Choice Cabinet and colocation sizes Carrier neutral Connectivity - Fiber, Ethernet, COAX, or POTS options
  • 15. Emeryville San Jose Phoenix Dallas Seattle St. Louis Chicago Detroit Cleveland Indianapolis Nashville Tampa Reston Pittsburgh Buffalo Philadelphia New York Emeryville Headquarters Data  Center  and     Customer  Service  Center   Nationwide footprint •  100% Uptime SLA •  24x365 live personnel available •  Established escalation procedures •  24x365 alarm management •  Technicians on-call 24x365 365 Data Centers Confidential 15 •  17  loca1ons  in  the  U.S.   •  All  Metropolitan  Tier  1  and  Tier  2  ci1es   •  Mostly  downtown  loca1ons   •  80+  carriers  and  local  access  providers  
  • 16. 365 Data Centers products & services 365 Data Centers Confidential 16 Space Turn-key solutions Available cabinets Custom private cages and suites Flexible workspace 24x365 NOC 191K available sq feet in Tier 1 and 2 markets 6,000+ total cabs Certified to the highest industry standards and compliance requirements
  • 17. 365 Data Centers products & services 365 Data Centers Confidential 17 Power UPS backed power for AC options UPS n+1 design AC power – 120V, 208V, 208V 3 phase DC power available from redundant A and B plants Generator backup Onsite fuel storage Priority fuel contracts 100% uptime SLA 100%  Up1me   Since  company  formed  
  • 18. 365 Data Centers products & services 365 Data Centers Confidential 18 Cross connects Carrier neutral facilities 10+ carrier options in each facility and growing Connectivity to cloud providers and solutions Onsite Meet Me Rooms Fiber, Ethernet, COAX, or POTS connectivity options Remote hands Value engineering Network layout Cabinet layout Deployment engineering Secure shipping and receiving Design & Support
  • 19. 365 Data Centers Confidential 19 365 Quick Start colocation bundle Easy way to get startedQuick Start Full Cab 2kW Quick Start Full Cab 3kW Quick Start Full Cab 5kW Monthly Charge $ 800 $ 1,300 $ 2,100 One Time Charge $ 1,200 $ 1,500 $ 1,750 Monthly Term Full Cabinet 1x120V 20A 1x120V 30A 2x208V 30A Cross-connect Two cross-connects Internet access 5Mbps 5Mbps 10Mbps Easy way to get started
  • 21. Reliability & performance 365 Data Centers Confidential 21 100 power outages 56 lightening storms 31 tornados 9 extreme hot days 563 hail storms 5 hurricanes 389 floods Maintained  Up1me   Over  the  past  decade  
  • 22. Reliability & performance 365 Data Centers Confidential 22 Security Meet  Me  spaces  restricted  and  escorted  carriers   Customers  have  24x365  secure  access   24x365  site  monitoring  through  Security  Opera1ons   ID  Cam,  authen1ca1on  for  entry   Mo1on  sensor,  alarms  and  recording   Dry  pipe  pre-­‐ac1on  system   Heat  and  smoke  detector  above  and  below  raised  floors   CRAC  units   72  degrees  =/-­‐5   Humidity  maintained  at  35-­‐55%   ASHRAE  Standards   Environmentals 24x365  on-­‐site  access  to  CSC   Physical  site  –  2  factor  
  • 23. World class customer care 365 Data Centers Confidential 23 Customer  Support  Center  (CSC)  is  an  “always  available”  support  team     Commibed  to  providing  our  customers  with  consistent  high-­‐quality  service     Contact  us  for  anything!  We’re  here  to  help.   Customer Care
  • 24. Our approach SMBs 365 Data Centers Confidential 24 Channel Economic Dev. Easy and Flexible Connected Hybrid cloud Data Centers Downtown Tier 1 and 2 Markets