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CSU CARDSYSTEM S.A.




              investidorescsu@csu.com.br

                                           1
Disclaimer


This presentation may include forward-looking statements about future events or results according
to the regulations of Brazilian and international securities and exchange commissions. These
statements are based on certain assumptions and analyses by the Company that reflect its
experience, the economic environment, future market conditions and events expected by it, many
of which are beyond its control. Important factors that may lead to significant differences between
actual results and the statements of expectations about future events or results include the
company’s business strategy, economic conditions in Brazil and abroad, technology, financial
strategy, client business development, financial market conditions, uncertainty regarding the
results of its future operations, plans, objectives, expectations and intentions, among others. As a
result of these factors, the actual results of the Company may significantly differ from those
mentioned or implicit in the statement of expectations about future events or results.

The information and opinions contained in this presentation should not be understood as a
recommendation to potential investors and no investment decision should be based on the veracity,
currency or completeness of this information or these opinions. No advisors to the company or
parties related to them or their representatives will be responsible for any losses that may result
from the use or the contents of this presentation.




                                                                                                       22
Cards Market and CardSystem

        Growth of the Cards Market
                (million, source: ABECS)
                                                    14.3%

                                                            324         Private Label + Credit      Market   CardSystem
                          297                 284
                 237                                     133
                          124                                     Average Annual Growth - 3 years   21.7%      30.7%
       197                                    119
165              93
        79                                                        Growth - 12 months                14.3%      22.1%
 68
                          173                 165        191
       118       144
 97

2005   2006     2007     2008                 3Q08      3Q09           On October 1, the Brazilian Central
              Private Label          Credit                            Bank published a notice stating that
                                                                       it will soon announce the new rules
        CSU Card Base Performance                                      for the accreditation market.
                       (million)                     22.1%

                                                                       Base growth continues quicker than
                                                                       market growth
                                                         23.2
                16.6
                          20.1                19.0                     Trend of replacing private label cards
       12.1
9.0                                                                    with hybrid cards

2005   2006     2007     2008                 3Q08      3Q09



                                                                                                                          33
CardSystem – Operational Data


                           Issue of cards in CSU's base
                                          (million)




                                                                    2.4
                         1.7        1.6
               1.4                                    1.3    1.4


              2Q08       3Q08      4Q08               1Q09   2Q09   3Q09



      Issue of more than 6.7 million new cards in the last 12 months

      Card issues resumed pre-crisis levels

      Flex Cards with increasing share of total card issues

      Seasonal growth in card issue expected in the fourth quarter




                                                                           44
MarketSystem – Operational Data


                                MarketSystem -Processed Accounts
                                                (million)




                                                                          2.8    3.1
                                                   2.3      2.4    2.7
                    1.9   2.0      2.0   2.1



                   3Q07   4Q07    1Q08   2Q08    3Q08       4Q08   1Q09   2Q09   3Q09




              Managed accounts 30% up year-on-year

              Annual average growth of 26.9% in the last 24 months

              100% organic growth in the period



Source: CSU

                                                                                        55
CSU.Contact / Credit&Risk


Alphaview project, a new Contact Center concept;
The new unit will have a sixty-month productivity;
Alphaview will improve operators’ quality of life, improve
service standards and reduce operating costs.




                    PAs in operation at CSU.Contact and Credit&Risk

                      4,095
                                   3,880
                                                 3,596         3,593         3,582         3,496
           2,996
                      3,476         3,445
            2,218                                3,314         3,288         3,238         3,191


            748        619           435                 282           305           344           305

            1Q08      2Q08          3Q08         4Q08          1Q09          2Q09          3Q09
                              PA's Credit&Risk             PA's CSU.Contact


                                                                                                         66
CardSystem / MarketSystem


    Gross Revenue            Gross Profit and Gross Margin   EBTIDA and EBTIDA Margin
       (R$ million)                    (R$ million, %)             (R$ million, %)

                                     36.3%                        21.6%
      16.7%
                                                  24.8                        20.6
                 64.9
                                                                  16.9
                                     18.2


                                                 41.4%                         34.3%
     55.6                            35.3%                       32.8%




      3Q08            3Q09             3Q08        3Q09            3Q08         3Q09

   Economies of scale in card processing operations

   100% organic growth of the client portfolio

   Development of higher added-value agreements improves gross margin




                                                                                        77
CSU.Contact / Credit&Risk


     Gross Revenue            Gross Profit and Gross Margin   EBTIDA and EBTIDA Margin
       (R$ million)                     (R$ million, %)              (R$ million, %)

             -9.2%
                                      572.3%
                                                                                 0.8
     45.6
                                                     3.0
                 41.4
                                                                                 2.0%

                                                    7.9%          (0.5%)
                                       0.5
                                                                   -0.2
                                       1.1%
      3Q08        3Q09                   3Q08        3Q09            3Q08        3Q09


      Stable revenue levels

      Renegotiation of communication fees reduces the unit’s costs

      Higher gross margin and EBITDA margin




                                                                                         88
Performance of Financial Indicators

                           CSU Gross Revenue
                               (R$ million)

                                 107.3         108.6   106.2
                   104.9
          101.2




          3Q08     4Q08          1Q09          2Q09    3Q09

                              CSU EBITDA
                               (R$ million)
                                  20.5         20.5    21.3
          16.7     16.9




          3Q08     4Q08          1Q09          2Q09    3Q09

                           CSU EBITDA Margin
                                   (%)

                                  20.6                  21.6
                                                20.4
          17.7     17.4




          3Q08     4Q08           1Q09         2Q09     3Q09

                                                               99
Results - Units

                                  Gross Revenue
                                       (R$ million)


                                         62.39                 62.27              64.86
                      61.31
          55.59



          45.57       43.57              44.92                 46.34
                                                                                  41.36

          3Q08        4Q08               1Q09                  2Q09               3Q09

                  CardSystem / MarketSystem           CSU.Contact / Credit&Risk



                                       EBITDA
                                      (R$ million)

                                                               18.7               20.5
          16.9         16.7              18.4



                       0.2                2.0                   1.9                0.7
          (0.2)

          3Q08        4Q08               1Q09                  2Q09               3Q09


                  CardSystem / MarketSystem           CSU.Contact / Credit&Risk

                                                                                          10
                                                                                           10
CSU (Consolidated)


     Gross Revenue            Gross Profit and Gross Margin   Cost of Services Rendered
        (R$ million)                    (R$ million, %)             (R$ million, %)

                                    49.2%
     16.7%                                                                        -6.3%
                                                   27.8
                                                                    75.5
                  106.2
                                      18.6

                                                   28.2%
     101.2                                                                       70.7
                                     19.8%




       3Q08            3Q09             3Q08        3Q09             3Q08         3Q09

    Higher share of electronic payment methods in revenue

    Organic growth of the units fuels company growth of over 12%

    The group’s operating margins improved thanks to: (i) result-oriented
    management, (ii) new controls, (iii) new policies, (iv) scale gains




                                                                                          11
                                                                                           11
CSU (Consolidated)


   Operational Expenses         EBTIDA and EBTIDA Margin                  Net Result
             (R$ million)              (R$ million, %)                    (R$ million, %)


        44.3%                      27.6%
                                                                 346.7%
                                                  21.3                                 4.7
                         24.6
                                     16.7
         17.1

                                                  20.4%
                                     17.5%                                1.0



           3Q08          3Q09          3Q08         3Q09                   3Q08         3Q09

      Expenses with Alphaview, the increase in the workforce and the collective
      bargaining agreement led to a 44.3% upturn in general and administrative
      expenses in the quarter

      The final provisions and restructuring expenses related to the Contact
      Center City project were booked in the quarter

      Year-to-date earnings per share of R$0.29*
  * Excluding reserves

                                                                                               12
                                                                                                12
Debt and Capex


                           Debt - R$ million                                           Debt:
                                        3Q09             3Q08            2Q09

                                                                                         Period cash flow enabled a reduction in
Short Term Debt                                35.7             49.7            46.4
Financing and Debt loan                        24.2             35.1            36.5

                                                                                         net debt from R$ 77.5 million to R$ 67.2
Leasing                                        11.5             14.6             9.9

Long Term Debt                                 40.1             46.5            31.6
Financing and Debt loan                        25.6             38.4            20.0     million;
Leasing                                        14.5              8.1            11.6

Gross Debt                                     75.8             96.2            78.0     Extension of the average debt term -
(-) Cash                                        8.6              1.1             0.5     R$ 23 million renegotiated at the CDI
Net Cash (Debt)                                67.2             95.2            77.5
                                                                                         rate + 3.4%;

                                                                                         CSU has no dollar-indexed debt nor does
                            Debt Composition
                          (R$ million, end of the period)
                                                                                         it make use of derivatives contracts. All
                                                                                         debt is in Brazilian reais and indexed to
           17.9
                               22.8                                                      the interbank (CDI) rate.
                  4.0
                                         4.6          15.9
                                                             6.5
                                                                       39.1
           70.8
                               60.3                                             0.1
                                                      49.8
                                                                       25.9

          4Q08                1Q09                    2Q09             3Q09
                  W. Capital              Overdraft          Leasing

                                                                                                                                 13
                                                                                                                                  13
Debt and Capex

        Impact of Monetary Policy on Cost
                    of Debt                                            Debt:
                      (Basis: 1Q08 = 100)
                                                                            The adjacent graph shows the
                                                                            impact of the CDI variations in
      83
                      75                                                    recent months on the
                                      63
     125              102
                                                      66                    Company's financial expenses
                                      77              63
                                                                            The decline in the CDI rate,
      91              89              80              74
                                                                            combined with reduced debt,
    4Q08             1Q09           2Q09            3Q09                    helped reduce financial
 Total Gross Debt - Closing        Financial Cost - CDI                     expenses
 CDI - Period Monthly Average


CAPEX:
                                                                       Capex - R$ million
  Recurring investments in the                                           3Q09          3Q08               Chg. %     2Q09         Chg. %
                                                           Systems
  development and customization of the
                                                                                4.6           3.8            21.7%          4.6      -1.2%
                                                           Hardware             0.3           2.9           -90.9%          0.6       0.0%

  Super VisionPlus software
                                                           Alphaview            6.3           -     n.a                     1.5     313.3%
                                                           Other                0.6           1.8           -66.0%          0.0    3155.5%
                                                           Capex             11.7             8.4            39.0%          6.8      72.8%

  Investments in the Alphaview project


                                                                                                                                           14
                                                                                                                                            14
Key Strategies for 4Q09




       Maintenance of investments to ensure growth of all of the
       Company’s units;

       Consolidation of the recent changes in CSU’s sales and
       relationship areas;

       Strengthening of sales efforts;

       Conclusion of CSU.Contact and Credit&Risk’s new
       organizational structure, transfer of the workstations from the
       old site to Alphaview;

       Maintenance of cost and quality levels.




                                                                         15
                                                                          15
CSU CardSystem S/A




             Questions and
                answers
                                             Décio Burd
                           Telephones: (0xx11) 3030-3821
                      Email: investidorescsu@csu.com.br
                                Site: www.csu.com.br/ri




                                                           16
                                                            16

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3 q09 results presentation

  • 1. CSU CARDSYSTEM S.A. investidorescsu@csu.com.br 1
  • 2. Disclaimer This presentation may include forward-looking statements about future events or results according to the regulations of Brazilian and international securities and exchange commissions. These statements are based on certain assumptions and analyses by the Company that reflect its experience, the economic environment, future market conditions and events expected by it, many of which are beyond its control. Important factors that may lead to significant differences between actual results and the statements of expectations about future events or results include the company’s business strategy, economic conditions in Brazil and abroad, technology, financial strategy, client business development, financial market conditions, uncertainty regarding the results of its future operations, plans, objectives, expectations and intentions, among others. As a result of these factors, the actual results of the Company may significantly differ from those mentioned or implicit in the statement of expectations about future events or results. The information and opinions contained in this presentation should not be understood as a recommendation to potential investors and no investment decision should be based on the veracity, currency or completeness of this information or these opinions. No advisors to the company or parties related to them or their representatives will be responsible for any losses that may result from the use or the contents of this presentation. 22
  • 3. Cards Market and CardSystem Growth of the Cards Market (million, source: ABECS) 14.3% 324 Private Label + Credit Market CardSystem 297 284 237 133 124 Average Annual Growth - 3 years 21.7% 30.7% 197 119 165 93 79 Growth - 12 months 14.3% 22.1% 68 173 165 191 118 144 97 2005 2006 2007 2008 3Q08 3Q09 On October 1, the Brazilian Central Private Label Credit Bank published a notice stating that it will soon announce the new rules CSU Card Base Performance for the accreditation market. (million) 22.1% Base growth continues quicker than market growth 23.2 16.6 20.1 19.0 Trend of replacing private label cards 12.1 9.0 with hybrid cards 2005 2006 2007 2008 3Q08 3Q09 33
  • 4. CardSystem – Operational Data Issue of cards in CSU's base (million) 2.4 1.7 1.6 1.4 1.3 1.4 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 Issue of more than 6.7 million new cards in the last 12 months Card issues resumed pre-crisis levels Flex Cards with increasing share of total card issues Seasonal growth in card issue expected in the fourth quarter 44
  • 5. MarketSystem – Operational Data MarketSystem -Processed Accounts (million) 2.8 3.1 2.3 2.4 2.7 1.9 2.0 2.0 2.1 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 Managed accounts 30% up year-on-year Annual average growth of 26.9% in the last 24 months 100% organic growth in the period Source: CSU 55
  • 6. CSU.Contact / Credit&Risk Alphaview project, a new Contact Center concept; The new unit will have a sixty-month productivity; Alphaview will improve operators’ quality of life, improve service standards and reduce operating costs. PAs in operation at CSU.Contact and Credit&Risk 4,095 3,880 3,596 3,593 3,582 3,496 2,996 3,476 3,445 2,218 3,314 3,288 3,238 3,191 748 619 435 282 305 344 305 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 PA's Credit&Risk PA's CSU.Contact 66
  • 7. CardSystem / MarketSystem Gross Revenue Gross Profit and Gross Margin EBTIDA and EBTIDA Margin (R$ million) (R$ million, %) (R$ million, %) 36.3% 21.6% 16.7% 24.8 20.6 64.9 16.9 18.2 41.4% 34.3% 55.6 35.3% 32.8% 3Q08 3Q09 3Q08 3Q09 3Q08 3Q09 Economies of scale in card processing operations 100% organic growth of the client portfolio Development of higher added-value agreements improves gross margin 77
  • 8. CSU.Contact / Credit&Risk Gross Revenue Gross Profit and Gross Margin EBTIDA and EBTIDA Margin (R$ million) (R$ million, %) (R$ million, %) -9.2% 572.3% 0.8 45.6 3.0 41.4 2.0% 7.9% (0.5%) 0.5 -0.2 1.1% 3Q08 3Q09 3Q08 3Q09 3Q08 3Q09 Stable revenue levels Renegotiation of communication fees reduces the unit’s costs Higher gross margin and EBITDA margin 88
  • 9. Performance of Financial Indicators CSU Gross Revenue (R$ million) 107.3 108.6 106.2 104.9 101.2 3Q08 4Q08 1Q09 2Q09 3Q09 CSU EBITDA (R$ million) 20.5 20.5 21.3 16.7 16.9 3Q08 4Q08 1Q09 2Q09 3Q09 CSU EBITDA Margin (%) 20.6 21.6 20.4 17.7 17.4 3Q08 4Q08 1Q09 2Q09 3Q09 99
  • 10. Results - Units Gross Revenue (R$ million) 62.39 62.27 64.86 61.31 55.59 45.57 43.57 44.92 46.34 41.36 3Q08 4Q08 1Q09 2Q09 3Q09 CardSystem / MarketSystem CSU.Contact / Credit&Risk EBITDA (R$ million) 18.7 20.5 16.9 16.7 18.4 0.2 2.0 1.9 0.7 (0.2) 3Q08 4Q08 1Q09 2Q09 3Q09 CardSystem / MarketSystem CSU.Contact / Credit&Risk 10 10
  • 11. CSU (Consolidated) Gross Revenue Gross Profit and Gross Margin Cost of Services Rendered (R$ million) (R$ million, %) (R$ million, %) 49.2% 16.7% -6.3% 27.8 75.5 106.2 18.6 28.2% 101.2 70.7 19.8% 3Q08 3Q09 3Q08 3Q09 3Q08 3Q09 Higher share of electronic payment methods in revenue Organic growth of the units fuels company growth of over 12% The group’s operating margins improved thanks to: (i) result-oriented management, (ii) new controls, (iii) new policies, (iv) scale gains 11 11
  • 12. CSU (Consolidated) Operational Expenses EBTIDA and EBTIDA Margin Net Result (R$ million) (R$ million, %) (R$ million, %) 44.3% 27.6% 346.7% 21.3 4.7 24.6 16.7 17.1 20.4% 17.5% 1.0 3Q08 3Q09 3Q08 3Q09 3Q08 3Q09 Expenses with Alphaview, the increase in the workforce and the collective bargaining agreement led to a 44.3% upturn in general and administrative expenses in the quarter The final provisions and restructuring expenses related to the Contact Center City project were booked in the quarter Year-to-date earnings per share of R$0.29* * Excluding reserves 12 12
  • 13. Debt and Capex Debt - R$ million Debt: 3Q09 3Q08 2Q09 Period cash flow enabled a reduction in Short Term Debt 35.7 49.7 46.4 Financing and Debt loan 24.2 35.1 36.5 net debt from R$ 77.5 million to R$ 67.2 Leasing 11.5 14.6 9.9 Long Term Debt 40.1 46.5 31.6 Financing and Debt loan 25.6 38.4 20.0 million; Leasing 14.5 8.1 11.6 Gross Debt 75.8 96.2 78.0 Extension of the average debt term - (-) Cash 8.6 1.1 0.5 R$ 23 million renegotiated at the CDI Net Cash (Debt) 67.2 95.2 77.5 rate + 3.4%; CSU has no dollar-indexed debt nor does Debt Composition (R$ million, end of the period) it make use of derivatives contracts. All debt is in Brazilian reais and indexed to 17.9 22.8 the interbank (CDI) rate. 4.0 4.6 15.9 6.5 39.1 70.8 60.3 0.1 49.8 25.9 4Q08 1Q09 2Q09 3Q09 W. Capital Overdraft Leasing 13 13
  • 14. Debt and Capex Impact of Monetary Policy on Cost of Debt Debt: (Basis: 1Q08 = 100) The adjacent graph shows the impact of the CDI variations in 83 75 recent months on the 63 125 102 66 Company's financial expenses 77 63 The decline in the CDI rate, 91 89 80 74 combined with reduced debt, 4Q08 1Q09 2Q09 3Q09 helped reduce financial Total Gross Debt - Closing Financial Cost - CDI expenses CDI - Period Monthly Average CAPEX: Capex - R$ million Recurring investments in the 3Q09 3Q08 Chg. % 2Q09 Chg. % Systems development and customization of the 4.6 3.8 21.7% 4.6 -1.2% Hardware 0.3 2.9 -90.9% 0.6 0.0% Super VisionPlus software Alphaview 6.3 - n.a 1.5 313.3% Other 0.6 1.8 -66.0% 0.0 3155.5% Capex 11.7 8.4 39.0% 6.8 72.8% Investments in the Alphaview project 14 14
  • 15. Key Strategies for 4Q09 Maintenance of investments to ensure growth of all of the Company’s units; Consolidation of the recent changes in CSU’s sales and relationship areas; Strengthening of sales efforts; Conclusion of CSU.Contact and Credit&Risk’s new organizational structure, transfer of the workstations from the old site to Alphaview; Maintenance of cost and quality levels. 15 15
  • 16. CSU CardSystem S/A Questions and answers Décio Burd Telephones: (0xx11) 3030-3821 Email: investidorescsu@csu.com.br Site: www.csu.com.br/ri 16 16