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2Q10 Results Presentation
Disclaimer



This presentation may include forward-looking statements about future events or results
according to the regulations of Brazilian and international securities and exchange
commissions. These statements are based on certain assumptions and analyses by the
Company that reflect its experience, the economic environment, future market conditions
and events expected by it, many of which are beyond its control. Important factors that
may lead to significant differences between actual results and the statements of
expectations about future events or results include the company’s business strategy,
economic conditions in Brazil and abroad, technology, financial strategy, client business
development, financial market conditions, uncertainty regarding the results of its future
operations, plans, objectives, expectations and intentions, among others. As a result of
these factors, the actual results of the Company may significantly differ from those
mentioned or implicit in the statement of expectations about future events or results.
The information and opinions contained in this presentation should not be understood as
a recommendation to potential investors and no investment decision should be based on
the veracity, currency or completeness of this information or these opinions. No advisors
to the company or parties related to them or their representatives will be responsible for
any losses that may result from the use or the contents of this presentation.



                                                                                               2
2Q10 Highlights




   Gross Revenue of R$106.5 million. Reduction of 2.0% from 2Q09;

   Gross Profit of R$26.2 million. Increase of 3.1% from 2Q09;
   Net Income of R$6.2 million. Growth of 29.6% from the same period of 2009.



          Main Indicators (R$ thousand)              2Q10     2Q09         ∆%
          Gross Revenue                             106,474   108,612     -2.0%
           CSU CardSystem                           62,427    62,274       0.2%
           CSU.Contact                              44,047    46,338      -4.9%
          Net Revenue                               99,013    100,495     -1.5%
          Gross Income                              26,211    25,434       3.1%
          Gross Margin                               26.5%    25.3%       1.2 p.p.
          EBITDA                                    19,433    20,534      -5.4%
          Net Income (Loss)                          6,184        4,772   29.6%
                                                                                                3
Operational Data – CardSystem



                  Cards in CSU's Base                            MarketSystem - Processed Accounts
                         (million)      16.4%                                    (million)
                                                25,1
                                        21,6                           3,1
                                17,7                       2,8                                     4.1%
                      14,2
                                                                                                          2,6
    9,7    10,1                                                                              2,5
                                                                                    2,4




    2Q05   2Q06      2Q07       2Q08   2Q09     2Q10   2Q09           3Q09         4Q09      1Q10         2Q10



   CSU's card base ends 2Q10 with 25.1                     Increase of 4.1% in the accounts
    million units;                                           managed by MarketSystem in relation
                                                             to the prior quarter;
   Increase of 4 p.p. in the share of Flex
    Cards in CSU's base in relation to June                 Expansion in card base driven by new
    last year;                                               clients in the first quarter of the year;
   Issuance of over 1.1 million new cards                  Negative change by 8.8% in one year.
    during the quarter.

                                                                                                                 4
Operational Data – CSU.Contact



                                            Work Stations
                                        (thousand - Source: CSU)



                4.520   4.506
                                4.225
                                          4.002   3.972    3.934
                                                                   3.494   3.268   3.248




                2Q08    3Q08    4Q08      1Q09    2Q09     3Q09    4Q09    1Q10    2Q10




   No significant change in the number of workstations during the quarter;

   In view of the sales performance of CSU.Contact, the executive board decided to
    change the management of this area of the Company;

   The Company aims to resume growth in the number of workstations in order to dilute the
    unit's fixed costs.



                                                                                                        5
Financial Information – CardSystem



    Gross Revenue                    Services Rendered Costs               Gross Profit / Gross Margin
          (R$ million)                        (R$ million)                           (R$ million, %)
     0.2%                                          -3.2%                             7.8%

                         62,4                                                                          23,3
  62,3                                 35,7                                   21,7
                                                             34,5

                                                                                                   41.3%
                                                                             37.8%



  2Q09               2Q10             2Q09                   2Q10            2Q09                  2Q10


EBITDA / EBITDA Margin
         (R$ million, %)              Revenue remained stable due to the organic growth in the
          5.6%
                                       base, which offset the move by one client to perform in-
                                       house their printing and billing operations;
                          19,7
  18,6                                The drop of 3.2% in costs is explained by the internalization
                                       of printing services and the renegotiation of fees with
                         34.0%
                                       suppliers of telecom services;
 32.5%
                                      The stability in Revenue combined with the drop in Costs led
 2Q09                    2Q10
                                       to growth of 7.8% in Gross Income.
                                                                                                              6
Financial Information – CSU.Contact



    Gross Revenue                        Services Rendered Costs                Gross Profit / Gross Margin
         (R$ million)                             (R$ million)                            (R$ million, %)
                -4.9%                                   -2.8%
                                                                                                -23.9%

  46,3                                     39,4                                     3,8
                                                                 38,3                                     2,9
                        44,0



                                                                                   8.8%
                                                                                                         7.0%

 2Q09                   2Q10               2Q09                  2Q10              2Q09                  2Q10


EBITDA / EBITDA Margin
         (R$ million, %)                 Drop of 4.9% in Gross Revenue was due to the lower
                 -112.7%
                                          volume of services at inbound call center services;
   1,9
                                         Reduction of 2.8% in Costs is explained by the lower labor
                                          costs due to the lower volume of services, the
                                          renegotiation of telecom contracts and the consolidation of
                                          call center sites;
 4.4%                   (0,2)            Decrease in EBITDA, reflecting the drop in Revenue
  2Q09
                                          without a proportional drop in Costs and Expenses.
                        2Q10 -0.6%
                                                                                                                7
Consolidated Financial Information



  Gross Profit / Gross                General and Administrative                        Net Income
        Margin                                Expenses                                  (R$ million)
     (R$ million, %)                            (R$ million)
                                                                                        29.6%
          3.1%
                                                4.0%                                                    6,2
  25,4                    26,2
                                                                                  4,8
                                         13,6                  14,1

                          26.5%
 25.3%




 2Q09                     2Q10           2Q09                  2Q10              2Q09                  2Q10


EBITDA / EBITDA Margin                 Growth of 3.1% in Gross Income due to Cost reductions at
         (R$ million, %)
                                        the Company;
                 - 5.4%

  20,5                                 Increase of 4.0% in General and Administrative Expenses
                           19,4
                                        basically reflects the reorganization of the administrative
                                        areas and the wage increase under the collective
  20.4%
                          19.6%
                                        bargaining agreement;
                                       Growth in Net Income of 29.6% Income, due to the lower
                                        expenses due to nonrecurring impacts.
  2Q09                    2Q10
                                                                                                              8
Debt



      Net-debt-to-current-EBITDA* ratio of approximately 40%;

      Reduction of 58.2% in Net Debit which closed the quarter at R$32.4 million;

      Lower Net Debt explained by the Company's higher cash balance;

      Long-term debt represents 61.4% of the gross amount, while short-term debt accounts
       for 38.6%.

               Debit - R$ thousand                                     2Q10      2Q09     ∆%
               Short Term Debit                                         23.4     46.4   -49.5%
                 Financing and Debt Loan                                13.6     36.5   -62.7%
                 Leasing                                                9.8      9.9     -0.6%
               Long Term Debit                                          37.3     31.6    17.9%
                 Financing and Debt Loan                                20.3     20.0    1.4%
                 Leasing                                                16.9     11.6   46.4%
               Gross Debt                                               60.7     78.0   -22.2%
                 (-) Cash                                               28.3     0.5    5628.2%
               Net Cash (Debt)                                          32.4     77.5   -58.2%

                                                                                                         9
*Current EBITDA being understood as a simple annualized version of 1H10 EBITDA
Capex



   Increase of 3.8% in capital expenditure from the same quarter in 2009, in line with the
    annual plan;

   Investment allocated mainly to systems (system customizations, development,
    authorization, etc.) and hardware (computer purchases and updates, no-breaks, DPC,
    peripherals and other equipment);
   Investment of R$0.5 million in customizations exclusively for the Acquirer segment.


          Capex                                        2Q10      2Q09        ∆%
          Systems                                        5.3       4.6      14.3%

          Hardware                                       1.4       0.6     126.8%

          Alphaview                                      0.2       1.5     -85.9%

          Other                                          0.1       0.0     591.6%

          Capex                                          7.0       6.8      3.8%




                                                                                              10
Main Strategies for 2010



   Capture new clients in all CSU business units to leverage the company's growth;

   Consolidate CSU's entry into the processing for Acquirers segment;

   Resume growth at the CSU.Contact unit in order to dilute fixed costs at the Alphaview
    site;

   Continue investments in technology, especially in the Acquirer segment and to maintain
    software up-to-date and develop new products and services.


                                    CSU' Shares x Indicators
                                   (100 basis on December, 2008)
               430
               380
               330
               280
               230
               180
               130
                80




                                     CSU Shares        IBOVESPA

                                                                                             11
Questions & Answers




Questions & Answers

                         Décio Burd
            Phone: (55 11) 3030-3821
              E-mail: ri@csu.com.br
              Site: www.csu.com.br/ir

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2 q10 results presentation

  • 2. Disclaimer This presentation may include forward-looking statements about future events or results according to the regulations of Brazilian and international securities and exchange commissions. These statements are based on certain assumptions and analyses by the Company that reflect its experience, the economic environment, future market conditions and events expected by it, many of which are beyond its control. Important factors that may lead to significant differences between actual results and the statements of expectations about future events or results include the company’s business strategy, economic conditions in Brazil and abroad, technology, financial strategy, client business development, financial market conditions, uncertainty regarding the results of its future operations, plans, objectives, expectations and intentions, among others. As a result of these factors, the actual results of the Company may significantly differ from those mentioned or implicit in the statement of expectations about future events or results. The information and opinions contained in this presentation should not be understood as a recommendation to potential investors and no investment decision should be based on the veracity, currency or completeness of this information or these opinions. No advisors to the company or parties related to them or their representatives will be responsible for any losses that may result from the use or the contents of this presentation. 2
  • 3. 2Q10 Highlights  Gross Revenue of R$106.5 million. Reduction of 2.0% from 2Q09;  Gross Profit of R$26.2 million. Increase of 3.1% from 2Q09;  Net Income of R$6.2 million. Growth of 29.6% from the same period of 2009. Main Indicators (R$ thousand) 2Q10 2Q09 ∆% Gross Revenue 106,474 108,612 -2.0% CSU CardSystem 62,427 62,274 0.2% CSU.Contact 44,047 46,338 -4.9% Net Revenue 99,013 100,495 -1.5% Gross Income 26,211 25,434 3.1% Gross Margin 26.5% 25.3% 1.2 p.p. EBITDA 19,433 20,534 -5.4% Net Income (Loss) 6,184 4,772 29.6% 3
  • 4. Operational Data – CardSystem Cards in CSU's Base MarketSystem - Processed Accounts (million) 16.4% (million) 25,1 21,6 3,1 17,7 2,8 4.1% 14,2 2,6 9,7 10,1 2,5 2,4 2Q05 2Q06 2Q07 2Q08 2Q09 2Q10 2Q09 3Q09 4Q09 1Q10 2Q10  CSU's card base ends 2Q10 with 25.1  Increase of 4.1% in the accounts million units; managed by MarketSystem in relation to the prior quarter;  Increase of 4 p.p. in the share of Flex Cards in CSU's base in relation to June  Expansion in card base driven by new last year; clients in the first quarter of the year;  Issuance of over 1.1 million new cards  Negative change by 8.8% in one year. during the quarter. 4
  • 5. Operational Data – CSU.Contact Work Stations (thousand - Source: CSU) 4.520 4.506 4.225 4.002 3.972 3.934 3.494 3.268 3.248 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 1Q10 2Q10  No significant change in the number of workstations during the quarter;  In view of the sales performance of CSU.Contact, the executive board decided to change the management of this area of the Company;  The Company aims to resume growth in the number of workstations in order to dilute the unit's fixed costs. 5
  • 6. Financial Information – CardSystem Gross Revenue Services Rendered Costs Gross Profit / Gross Margin (R$ million) (R$ million) (R$ million, %) 0.2% -3.2% 7.8% 62,4 23,3 62,3 35,7 21,7 34,5 41.3% 37.8% 2Q09 2Q10 2Q09 2Q10 2Q09 2Q10 EBITDA / EBITDA Margin (R$ million, %)  Revenue remained stable due to the organic growth in the 5.6% base, which offset the move by one client to perform in- house their printing and billing operations; 19,7 18,6  The drop of 3.2% in costs is explained by the internalization of printing services and the renegotiation of fees with 34.0% suppliers of telecom services; 32.5%  The stability in Revenue combined with the drop in Costs led 2Q09 2Q10 to growth of 7.8% in Gross Income. 6
  • 7. Financial Information – CSU.Contact Gross Revenue Services Rendered Costs Gross Profit / Gross Margin (R$ million) (R$ million) (R$ million, %) -4.9% -2.8% -23.9% 46,3 39,4 3,8 38,3 2,9 44,0 8.8% 7.0% 2Q09 2Q10 2Q09 2Q10 2Q09 2Q10 EBITDA / EBITDA Margin (R$ million, %)  Drop of 4.9% in Gross Revenue was due to the lower -112.7% volume of services at inbound call center services; 1,9  Reduction of 2.8% in Costs is explained by the lower labor costs due to the lower volume of services, the renegotiation of telecom contracts and the consolidation of call center sites; 4.4% (0,2)  Decrease in EBITDA, reflecting the drop in Revenue 2Q09 without a proportional drop in Costs and Expenses. 2Q10 -0.6% 7
  • 8. Consolidated Financial Information Gross Profit / Gross General and Administrative Net Income Margin Expenses (R$ million) (R$ million, %) (R$ million) 29.6% 3.1% 4.0% 6,2 25,4 26,2 4,8 13,6 14,1 26.5% 25.3% 2Q09 2Q10 2Q09 2Q10 2Q09 2Q10 EBITDA / EBITDA Margin  Growth of 3.1% in Gross Income due to Cost reductions at (R$ million, %) the Company; - 5.4% 20,5  Increase of 4.0% in General and Administrative Expenses 19,4 basically reflects the reorganization of the administrative areas and the wage increase under the collective 20.4% 19.6% bargaining agreement;  Growth in Net Income of 29.6% Income, due to the lower expenses due to nonrecurring impacts. 2Q09 2Q10 8
  • 9. Debt  Net-debt-to-current-EBITDA* ratio of approximately 40%;  Reduction of 58.2% in Net Debit which closed the quarter at R$32.4 million;  Lower Net Debt explained by the Company's higher cash balance;  Long-term debt represents 61.4% of the gross amount, while short-term debt accounts for 38.6%. Debit - R$ thousand 2Q10 2Q09 ∆% Short Term Debit 23.4 46.4 -49.5% Financing and Debt Loan 13.6 36.5 -62.7% Leasing 9.8 9.9 -0.6% Long Term Debit 37.3 31.6 17.9% Financing and Debt Loan 20.3 20.0 1.4% Leasing 16.9 11.6 46.4% Gross Debt 60.7 78.0 -22.2% (-) Cash 28.3 0.5 5628.2% Net Cash (Debt) 32.4 77.5 -58.2% 9 *Current EBITDA being understood as a simple annualized version of 1H10 EBITDA
  • 10. Capex  Increase of 3.8% in capital expenditure from the same quarter in 2009, in line with the annual plan;  Investment allocated mainly to systems (system customizations, development, authorization, etc.) and hardware (computer purchases and updates, no-breaks, DPC, peripherals and other equipment);  Investment of R$0.5 million in customizations exclusively for the Acquirer segment. Capex 2Q10 2Q09 ∆% Systems 5.3 4.6 14.3% Hardware 1.4 0.6 126.8% Alphaview 0.2 1.5 -85.9% Other 0.1 0.0 591.6% Capex 7.0 6.8 3.8% 10
  • 11. Main Strategies for 2010  Capture new clients in all CSU business units to leverage the company's growth;  Consolidate CSU's entry into the processing for Acquirers segment;  Resume growth at the CSU.Contact unit in order to dilute fixed costs at the Alphaview site;  Continue investments in technology, especially in the Acquirer segment and to maintain software up-to-date and develop new products and services. CSU' Shares x Indicators (100 basis on December, 2008) 430 380 330 280 230 180 130 80 CSU Shares IBOVESPA 11
  • 12. Questions & Answers Questions & Answers Décio Burd Phone: (55 11) 3030-3821 E-mail: ri@csu.com.br Site: www.csu.com.br/ir