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3 Deadly Sales Copy Mistakes Glazer-Kennedy Inner Circle Raleigh Chapter April 2010 Tracy Needham Copywriter & Marketing Coach www.compellingcomm.com
Copy is what actually makes the sale. No one  buys based on pretty pictures or flashy graphics.  They buy because the words on the page (or  screen) convince them that you offer what they want or need.
Copy Helps Make the Sale By… ,[object Object]
Setting you apart from the pack
Communicating the full value of what you do
Zapping objections and answering questions
Persuading them to buy OR
Making it easier to close one-on-one sales,[object Object]
4 Web Pages that Help Make the Sale Home Page  About Us Page  Contact Us Sales Pages A personable About Us page can boost website  conversions by 30%! – Marketing Sherpa
Sales Copy = Long Copy Long copy nearly always gets better results – and MUCH better results – especially when product or service… Costs more than $500 Focuses on health or money Includes a lot of technical details Involves reading, such as a book, ebook or newsletter Targets consumers over 60 years old (but bump up the font size) --Marketing Sherpa
The Exception… The only time short copy outperforms is with free offers. -- Marketing Sherpa
Sales Killer #1 -- Losing Them at Hello Ways to Create a Captivating Headline… ,[object Object]
Make it problem oriented
Address a specific audience
Imply there’s a specific solution to pique their curiosity These How to  Numbers
Sales Killer #1 – Losing Them at Hello Keep ‘em reading for 500 words and they’re hooked  Don’t dilly dally…jump right into the action Don’t be a copy narcissist
The number 1 mistake companies large and small make is assuming their customers care about what they care about and “speak the same language” they do.
3 Reasons Why Speaking the Wrong Language Kills Sales… A CONFUSED MIND ALWAYS SAYS NO! 68% of people said they'd be more likely to trust a company if the message is coming from "a person like me“  Duh…people don’t buy what they don’t “get”
Sales Killer #2– Speaking The Wrong Language Translate what you want to say into the words your prospect is looking to hear… ,[object Object]
The benefits and results that would motivate THEM to buy,[object Object]

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3 Deadly Mistakes of Sales Copy

  • 1. 3 Deadly Sales Copy Mistakes Glazer-Kennedy Inner Circle Raleigh Chapter April 2010 Tracy Needham Copywriter & Marketing Coach www.compellingcomm.com
  • 2. Copy is what actually makes the sale. No one buys based on pretty pictures or flashy graphics. They buy because the words on the page (or screen) convince them that you offer what they want or need.
  • 3.
  • 4. Setting you apart from the pack
  • 5. Communicating the full value of what you do
  • 6. Zapping objections and answering questions
  • 8.
  • 9. 4 Web Pages that Help Make the Sale Home Page About Us Page Contact Us Sales Pages A personable About Us page can boost website conversions by 30%! – Marketing Sherpa
  • 10. Sales Copy = Long Copy Long copy nearly always gets better results – and MUCH better results – especially when product or service… Costs more than $500 Focuses on health or money Includes a lot of technical details Involves reading, such as a book, ebook or newsletter Targets consumers over 60 years old (but bump up the font size) --Marketing Sherpa
  • 11. The Exception… The only time short copy outperforms is with free offers. -- Marketing Sherpa
  • 12.
  • 13. Make it problem oriented
  • 15. Imply there’s a specific solution to pique their curiosity These How to Numbers
  • 16.
  • 17. Sales Killer #1 – Losing Them at Hello Keep ‘em reading for 500 words and they’re hooked Don’t dilly dally…jump right into the action Don’t be a copy narcissist
  • 18. The number 1 mistake companies large and small make is assuming their customers care about what they care about and “speak the same language” they do.
  • 19. 3 Reasons Why Speaking the Wrong Language Kills Sales… A CONFUSED MIND ALWAYS SAYS NO! 68% of people said they'd be more likely to trust a company if the message is coming from "a person like me“ Duh…people don’t buy what they don’t “get”
  • 20.
  • 21.
  • 22.
  • 23. Sales Killer # 3 – Forgetting to Add Emotion Emotions may play a bigger role than we think in EVERY decision we make. Group of people w/brain injuries just to areas responsible for emotions. Everything else normal. But could never make decision—even about something like what to eat.
  • 25.
  • 26. 16 Dominant Emotions to Trigger Powerful Copy! Source: Clayton Makepeace
  • 27. In Short…Avoid the 3 Deadly Sales Copy Mistakes By… Writing a killer headline and strong opening Translate the words you want to say into the words they’re looking to hear Choose words that evoke emotion instead of relying solely on logic
  • 28. Questions? Contact Me… Tracy Needham Copywriter & Marketing Coach Compelling Communications, LLC 919.829.1539 tracy@compellingcomm.com www.compellingcomm.com Twitter: @TracyNeedham Want to know the 4 other deadly sales copy mistakes? Get The 7 Deadly Sins of Web copy at www.compellingcomm.com

Editor's Notes

  1. CredibilityLikabilityRemember…people buy from people, not companies & generally skeptical Contact Us: Yes, credibility. See if you’re a “real” business. Good time to call or email may be.MUST have company name, street address, phone, and email listed. privacy, get a UPS box or rent a virtual office. Or look sketchy. And more people check than you think.contact form Some people just won’t do it. slightest internet breeze seems to break the forms and then no one can reach you at all. much contact information and as many ways for them to contact you as possible.SALESTrustworthinessworkhorse of site each product or service should have its own sales page. usually the weakest link in a website–offering a paragraph or two of information and a price or “contact us” for more information.
  2. he problem is…no one wants to email or call you for more information So you need to give her the full scoop upfront. That’s why sales copy tends to be long copySo it needs to be good, tight copy that…
  3. Speak to their needs and wants – not yours
  4. No body buys, unless they believe you, and no body believes you unless they trust you. So speak to them like you are speaking to someone you trust yourself, and that will make it easier for them to trust you. Genetically programmedAnalyze magazines for audience’s hot buttons Use words and phrases your prospects would use
  5. Source: Clayton Makepeace