Personal Information
Organization / Workplace
Greater Denver Area, Colorado United States
Occupation
Society - Culture - Experience - Technology
Industry
Design
Website
www.jwfellows.com
About
I’ve been a neurophysiology researcher, an IT manager and a vice-president of sales and marketing. I have inspected factories in Xi’an, negotiated deals in Guadalajara and lectured in Bogotá. I’ve branded companies, products, services and cattle.
I help companies design ways to better serve their customers. I also help companies design ways to better communicate their value to their customers. This always involves technology. Sometimes technology helps. Often technology -or the way it is used- hurts.
I think, speak and write about the relationship between companies, people, technology, and culture.
You can see some examples of my talks at Journey Driven Business Model Design (http://ww...
Tags
marketing
sales management
sales
sales process
society
culture
design
service design
services
user engagement
enterprise social
social network
employee engagement
corporate social
corporate social network
user adoption
sharepoint
intranet
enterprise software
game mechanics
gamification
personas
customer journey maps
professional services
See more
Presentations
(5)Likes
(2)5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
Service Design Making Workshop - Giant Conference 2014
Patrick Quattlebaum
•
9 years ago
Personal Information
Organization / Workplace
Greater Denver Area, Colorado United States
Occupation
Society - Culture - Experience - Technology
Industry
Design
Website
www.jwfellows.com
About
I’ve been a neurophysiology researcher, an IT manager and a vice-president of sales and marketing. I have inspected factories in Xi’an, negotiated deals in Guadalajara and lectured in Bogotá. I’ve branded companies, products, services and cattle.
I help companies design ways to better serve their customers. I also help companies design ways to better communicate their value to their customers. This always involves technology. Sometimes technology helps. Often technology -or the way it is used- hurts.
I think, speak and write about the relationship between companies, people, technology, and culture.
You can see some examples of my talks at Journey Driven Business Model Design (http://ww...
Tags
marketing
sales management
sales
sales process
society
culture
design
service design
services
user engagement
enterprise social
social network
employee engagement
corporate social
corporate social network
user adoption
sharepoint
intranet
enterprise software
game mechanics
gamification
personas
customer journey maps
professional services
See more