This document outlines the course plan for the subject "Human Resource Management" in the Department of Tourism Studies at Christ University. The semester 2 course spans 60 hours over 7 units between November 2012 and March 2013. The objectives are to familiarize students with HRM concepts and processes and apply them to the tourism industry. Assessment includes a mid-semester exam, group assignment, daily question and answer sessions, and unit topics cover areas like HRM functions, human resource planning, recruitment and selection, training and development, performance management, compensation and benefits, and gender issues in tourism. Suggested reading materials are also provided.

1. CHRIST UNIVERSITY
DEPARTMENT OF TOURISM STUDIES
COURSE PLAN
Class : MTA
Semester : II , 2012-2013
Subject : HUMAN RESOURCE MANAGEMENT
MTA – 234
Total No. of Hours : 60 hrs.
Objectives:
• To familiarize the students with concepts and processes of managing of Human Resource
in Organization
• To enable the students apply the concepts and Principles of Human Resource
Management in activities relating to Tourism Industry.

2. CIA 1 Mid Semester Examination 12th
January 2013
CIA 2 Group Assignment based on
the syllabus
Written Assignment – 10
marks
Presentation – 5 marks
Viva – 5marks
15th
December 2012
CIA 3 Daily Q & A Sessions 23rd
February 2013
Suggested readings:
1. Human Resource Management in Tourism – Manoj Madhukar, Rajat Publications,
New Delhi
2. Human Resource Management in the Hospitality Industry – Frank M Go and Tom
Baum, John Wiley and Sons Inc. New York
UNIT TOPICS COVERED No. of
Hours
Expected
Date
Of
Completion
Unit
1
Human resource management: meaning and concept –
importance – objectives – functions – policies – procedures and
programmes of HRM – Functions and operations of a personal
office.
07 27-11-12
Unit
2
Human Resource Planning: definition – need – process of HRP –
job analysis – job description and job specifications
06 8-12-12
Unit
3
Recruitment and selection: Recruitment: meaning – factors
affecting recruitment – recruitment process – recruitment
methods. Selection – meaning – process of selection – placement
– induction – induction process
9 22-12-12
Unit
4
Employee training and development: meaning – need for
training – methods of training – training evaluation .Executive
development: Need – process of executive development –
techniques. Career planning: need – process – advantages and
limitations.
9 17-01-13
Unit
5
Performance monitoring and appraisal: meaning – importance
and purpose – techniques of performance appraisal. Job
evaluation: meaning – objectives – methods. Employee
counseling: meaning – need – types – skills required.
12 4-02-13
Unit
6
Compensation and salary administration: nature and purpose –
principles – components – salary structures. Reward and
incentives: types of rewards – employee benefits and welfare.
Discipline: Disciplinary action – suspension – retrenchment-
dismissal – grounds for dismissal. Employee grievance handling:
meaning – how to handle grievances – discovery of grievances –
processing – steps in grievance handling.
12 29-02-13
Unit
7
Gender and other related issues in Tourism: position of women –
managers’ responsibilities – sexual harassment – code of
conduct – conducting enquiry – child labour – Human rights and
consumer protection. Role of service learning in HRM.
05 16-03-13

3. 3. Human Resource and Personnel Management – K Ashwathappa, Tata McGraw Hill,
3rd
Edn. 2004
4. Personnel/ Human Resource Management, David A Dcenzo & Stephen P Robbins,
Prentice Hall, 2002
5. Human Resource Management, Ian Beardwell & Len Holden, Macmillan India, 1998
6. Human Resource Management, Lawrence S Kleiman, Biztantra, I Edn 2003
7. Personnel Management -C.B. Mamoria, Himalaya Publishing House
8. Human Resource Management – P.Jyothi and D.N.Venkatesh, Oxford University
Press.