2. 2
The sustainment, growth, and health of all organizations in the 21The sustainment, growth, and health of all organizations in the 21stst
Century—civilian, military, profit or non profit—will rise or fall on oneCentury—civilian, military, profit or non profit—will rise or fall on one
fundamental factor: Leadership.fundamental factor: Leadership.
The 21The 21stst
Century leader will need to understand how to lead globally,Century leader will need to understand how to lead globally,
culturally, across generational gaps, and in a highly technologicalculturally, across generational gaps, and in a highly technological
environment. The leader will also need to unleash his or her workers soenvironment. The leader will also need to unleash his or her workers so
they can tap into their heart, mind, body, and soul.they can tap into their heart, mind, body, and soul.
The 21The 21stst
Century leader will need to understand how to develop andCentury leader will need to understand how to develop and
maintain teams, understand creative leadership, and how to be amaintain teams, understand creative leadership, and how to be a
transformational coach.transformational coach.
The following presentation offers information on how leaders andThe following presentation offers information on how leaders and
leadership effect organizations.leadership effect organizations.
3. 3
"Great leaders face the uncertainty of"Great leaders face the uncertainty of
today's world with hope: they inspiretoday's world with hope: they inspire
through clarity of vision, optimism, andthrough clarity of vision, optimism, and
a profound belief in their-and theira profound belief in their-and their
people's-ability to turn dreams intopeople's-ability to turn dreams into
reality" (Boyatzis & McKee, 2001, p. 3).reality" (Boyatzis & McKee, 2001, p. 3).
2121stst
Century Leaders are needed to lead in aCentury Leaders are needed to lead in a
uncertain, complex, and dangerous environmentuncertain, complex, and dangerous environment
4. 4
““The most effective competitors in the twenty-first century will be theThe most effective competitors in the twenty-first century will be the
organizations That learn how to use shared values to harness theorganizations That learn how to use shared values to harness the
emotional energy of employees. As speed, quality, and productivityemotional energy of employees. As speed, quality, and productivity
become more important, corporations need people who canbecome more important, corporations need people who can
instinctively act the right way, without instructions, and who feelinstinctively act the right way, without instructions, and who feel
inspired to share their best ideas with their employers. That calls forinspired to share their best ideas with their employers. That calls for
emotional commitment. You can’t get it by pointing a gun. Youemotional commitment. You can’t get it by pointing a gun. You
can’t buy it, no matter how much you pay. You’ve got to earn it, bycan’t buy it, no matter how much you pay. You’ve got to earn it, by
standing for values that other people want to believe”, want tostanding for values that other people want to believe”, want to
identify with, “and by consistently acting on those values”identify with, “and by consistently acting on those values”
(Tichy and Sherman, 1994, p. 195).(Tichy and Sherman, 1994, p. 195).
5. 5
Creative thinkingCreative thinking
““is the introduction of new ideas and ways of doingis the introduction of new ideas and ways of doing
things that serves some purpose-to overcome athings that serves some purpose-to overcome a
problem, meet a need, or seize an opportunity.problem, meet a need, or seize an opportunity.
Creative thinking is a process that results in change,Creative thinking is a process that results in change,
while leaders often act as the impetus for change”while leaders often act as the impetus for change”
(Puccio, Murdock & Mance, 2007, p. 7).(Puccio, Murdock & Mance, 2007, p. 7).
2121stst
Century Leaders are not satisfied withCentury Leaders are not satisfied with
the status quo and desire new ways to thinkthe status quo and desire new ways to think
6. 6
““Creative thinking is ongoing, and at some pointCreative thinking is ongoing, and at some point
someone usually comes up with a better or lesssomeone usually comes up with a better or less
expensive way of doing things-thus change is everexpensive way of doing things-thus change is ever
present.” (Puccio, Murdock & Mance, 2007, p. 5)present.” (Puccio, Murdock & Mance, 2007, p. 5)
““To raise new questions, newTo raise new questions, new
possibilities, to regard oldpossibilities, to regard old
problems from a new angle,problems from a new angle,
requires creative imagination andrequires creative imagination and
marks real advance in science.”marks real advance in science.”
Albert Einstein*Albert Einstein*
*(http://www.leadershipnow.com, n.d., n.p.)
7. 7
The most valuable "currency" of any organization is theThe most valuable "currency" of any organization is the
initiative and creativity of its members. Every leader has theinitiative and creativity of its members. Every leader has the
solemn moral responsibility to develop these to the maximum insolemn moral responsibility to develop these to the maximum in
all his people. This is the leader's highest priority."all his people. This is the leader's highest priority."
W. Edwards Deming*W. Edwards Deming*
*(http://www.leadershipnow.com, n.d., n.p.)
8. 8
““Innovation— any new idea—by definition will not be accepted at first. It takesInnovation— any new idea—by definition will not be accepted at first. It takes
repeated attempts, endless demonstrations, monotonous rehearsals beforerepeated attempts, endless demonstrations, monotonous rehearsals before
innovation can be accepted and internalized by an organization. This requiresinnovation can be accepted and internalized by an organization. This requires
courageous patience.”courageous patience.”
Warren Bennis*Warren Bennis*
*(http://www.leadershipnow.com, n.d., n.p.)
2121stst
Century Leaders seek innovative ways for the futureCentury Leaders seek innovative ways for the future
9. 9
Goleman (1998) has maintained that “the act of innovation is both cognitiveGoleman (1998) has maintained that “the act of innovation is both cognitive
and emotional. Coming up with a creative insight is a cognitive act-butand emotional. Coming up with a creative insight is a cognitive act-but
realizing its value, nurturing it and following through calls on emotionalrealizing its value, nurturing it and following through calls on emotional
competencies such as self-confidence, initiative, persistence, and ability tocompetencies such as self-confidence, initiative, persistence, and ability to
persuade”persuade” (Puccio, Murdock & Mance, 2007, p. 51)(Puccio, Murdock & Mance, 2007, p. 51)
10. 10
““One must not hesitate to innovate and change with the times.One must not hesitate to innovate and change with the times.
The leader who stands still is not progressing, and he will notThe leader who stands still is not progressing, and he will not
remain a leader for long.” Vince Lombardiremain a leader for long.” Vince Lombardi
(Phillips, 2001, p 37)(Phillips, 2001, p 37)
11. 11
"Innovation is the specific tool of entrepreneurs, the means by which they"Innovation is the specific tool of entrepreneurs, the means by which they
exploit change as an opportunity for a different business or a different service.exploit change as an opportunity for a different business or a different service.
It is capable of being presented as a discipline, capable of being learned,It is capable of being presented as a discipline, capable of being learned,
capable of being practiced. Entrepreneurs need to search purposefully for thecapable of being practiced. Entrepreneurs need to search purposefully for the
sources of innovation, the changes and their symptoms that indicatesources of innovation, the changes and their symptoms that indicate
opportunities for successful innovation. And they need to know and to applyopportunities for successful innovation. And they need to know and to apply
the principles of successful innovation."the principles of successful innovation."
Peter Drucker*Peter Drucker*
*(http://www.leadershipnow.com, n.d., n.p.)*(http://www.leadershipnow.com, n.d., n.p.)
12. 12
““Visionary Thinking – articulating a vivid image of what you wantVisionary Thinking – articulating a vivid image of what you want
to create.” (p. Puccio, Murdock & Mance, 2007, p. 54)to create.” (p. Puccio, Murdock & Mance, 2007, p. 54)
2121stst
Century Leaders see the end state before they beginCentury Leaders see the end state before they begin
13. 13
““Some believe there is nothing one man or one woman can do against the enormousSome believe there is nothing one man or one woman can do against the enormous
array of the world's ills -- against misery, against ignorance, or injustice and violence.array of the world's ills -- against misery, against ignorance, or injustice and violence.
Yet many of the world's great movements, of thought and action, have flowed fromYet many of the world's great movements, of thought and action, have flowed from
the work of a single man.the work of a single man.
A young monk began the Protestant reformation, a young general extended anA young monk began the Protestant reformation, a young general extended an
empire from Macedonia to the borders of the earth, and a young woman reclaimedempire from Macedonia to the borders of the earth, and a young woman reclaimed
the territory of France. It was a young Italian explorer who discovered the Newthe territory of France. It was a young Italian explorer who discovered the New
World, and 32 year old Thomas Jefferson who proclaimed that all men are createdWorld, and 32 year old Thomas Jefferson who proclaimed that all men are created
equal. ‘Give me a place to stand,’ said Archimedes, ‘and I will move the world.’equal. ‘Give me a place to stand,’ said Archimedes, ‘and I will move the world.’
These men moved the world, and so can we all.” Robert F. KennedyThese men moved the world, and so can we all.” Robert F. Kennedy
(http://www.leadershipnow.com, n.d., n.p.)
14. 14
Strategic Thinking – Identifying the critical issues that must beStrategic Thinking – Identifying the critical issues that must be
addressed and pathways that are needed to move toward theaddressed and pathways that are needed to move toward the
desired futures.desired futures. (Puccio, Murdock & Mance, 2007, p. 51)(Puccio, Murdock & Mance, 2007, p. 51)
2121stst
Century Leaders are strategically focused onCentury Leaders are strategically focused on
the futurethe future
15. 15
““With the speed of change facing business today, the needWith the speed of change facing business today, the need
for effective senior level strategicfor effective senior level strategic leaders, who can formulateleaders, who can formulate
and execute business strategies to produce desired results, isand execute business strategies to produce desired results, is
seen as critical to the very survival of the business”seen as critical to the very survival of the business”
(www.ddiworld.com, n.d)(www.ddiworld.com, n.d)
16. 16
““No matter what values you espouse, your behavior,No matter what values you espouse, your behavior,
not your words, will define your culture.”not your words, will define your culture.”
(Coughlin, Wingard & Hollihan, 2005, p. 226)(Coughlin, Wingard & Hollihan, 2005, p. 226)
2121stst
Century leaders create a climate and culture thatCentury leaders create a climate and culture that
encourages innovation and creativityencourages innovation and creativity
17. 17
Creative climate behaviors:Creative climate behaviors:
• Open to ChangeOpen to Change
• Involves Followers in problemInvolves Followers in problem
• SolvingSolving
• Responds Positively to new ideasResponds Positively to new ideas
• Supportive of new ideasSupportive of new ideas
• Encourages debate and differentEncourages debate and different
• PerspectivesPerspectives
• Allows freedom and autonomyAllows freedom and autonomy
• Encourages risk-takingEncourages risk-taking
18. 18
According to Tichy & Sherman (1994) “the role of aAccording to Tichy & Sherman (1994) “the role of a
leader is to express a vision, get buy-in, andleader is to express a vision, get buy-in, and
implement it. That calls for open, caring relationsimplement it. That calls for open, caring relations
with employees, and face-to-face communication.with employees, and face-to-face communication.
People who cannot convincingly articulate a visionPeople who cannot convincingly articulate a vision
won’t be successful” (p. 248).won’t be successful” (p. 248).
"The first responsibility of a leader is to"The first responsibility of a leader is to
define reality. The last is to say thankdefine reality. The last is to say thank
you. In between, the leader is a servant."you. In between, the leader is a servant."
-Max DePree*-Max DePree*
*(http://www.leadershipnow.com, n.d., n.p.)
2121stst
Century leaders are visionary and set the path for others toCentury leaders are visionary and set the path for others to
followfollow
19. 19
““To grasp and hold a vision, that is the very essence of successful leadershipTo grasp and hold a vision, that is the very essence of successful leadership
—not only on the movie set where I learned it, but everywhere.”—not only on the movie set where I learned it, but everywhere.”
— Ronald Reagan*— Ronald Reagan*
*(http://www.leadershipnow.com, n.d., n.p.)
20. 20
"I truly believe that Servant Leadership has never been more"I truly believe that Servant Leadership has never been more
applicable to the world of leadership than it is today. Not only areapplicable to the world of leadership than it is today. Not only are
people looking for a deeper purpose and meaning when they mustpeople looking for a deeper purpose and meaning when they must
meet the challenges of today's changing world; they are also lookingmeet the challenges of today's changing world; they are also looking
for principles and philosophies that actually work. Servantfor principles and philosophies that actually work. Servant
Leadership works. Servant Leadership is about getting people to aLeadership works. Servant Leadership is about getting people to a
higher level by leading people at a higher level.”higher level by leading people at a higher level.”
Kenneth BlanchardKenneth Blanchard
* (http://www.leadershipnow.com, n.d., n.p.)
2121stst
Century leaders are servant leaders and serve peopleCentury leaders are servant leaders and serve people
at a higher levelat a higher level
21. 21
"Everybody can be great"Everybody can be great
because anybody can serve.because anybody can serve.
You don't have to have aYou don't have to have a
college degree to serve. Youcollege degree to serve. You
don't have to make yourdon't have to make your
subject and verb agree tosubject and verb agree to
serve. You only need a heartserve. You only need a heart
full of grace. A soulfull of grace. A soul
generated by love."generated by love."
~ Martin Luther King Jr. as quoted in Even Eagles Need a Push p. 109~ Martin Luther King Jr. as quoted in Even Eagles Need a Push p. 109
22. 22
““They call it coaching, but it is teaching. YouThey call it coaching, but it is teaching. You
do not just tell them it is so. You show themdo not just tell them it is so. You show them
the reason why it is so and then you repeat andthe reason why it is so and then you repeat and
repeat until they are convinced, until theyrepeat until they are convinced, until they
know”. (Phillips, 2001, p 90)know”. (Phillips, 2001, p 90)
2121stst
Century leaders coach teams and individuals to beCentury leaders coach teams and individuals to be
successfulsuccessful
23. 23
““That's what I do now: I lead and I teach. If we winThat's what I do now: I lead and I teach. If we win
basketball games from doing that, then that's great,basketball games from doing that, then that's great,
but I lead and teach. Those are the two things Ibut I lead and teach. Those are the two things I
concentrate on.”concentrate on.” Coach MikeCoach Mike
Krzyzewski*Krzyzewski* *(http://www.leadershipnow.com, n.d., n.p.)
24. 24
““The purpose of facilitation is to draw people and their ideas out and toThe purpose of facilitation is to draw people and their ideas out and to
connect them (like an alchemist combines substances) with other peopleconnect them (like an alchemist combines substances) with other people
in a way that leads to positive outcomes. Leaders facilitatein a way that leads to positive outcomes. Leaders facilitate
communication, change, collaboration, healing, connection, decisioncommunication, change, collaboration, healing, connection, decision
making, continuous improvement and moremaking, continuous improvement and more””. (Crane, 2009, p. 24).. (Crane, 2009, p. 24).
2121stst
Century leaders are facilitators of positive changeCentury leaders are facilitators of positive change
25. 25
"To lead people, walk beside them ... As for the best leaders, the people"To lead people, walk beside them ... As for the best leaders, the people
do not notice their existence. The next best, the people honor anddo not notice their existence. The next best, the people honor and
praise. The next, the people fear; and the next, the people hate ... Whenpraise. The next, the people fear; and the next, the people hate ... When
the best leader's work is done the people say, 'We did it ourselves!'"the best leader's work is done the people say, 'We did it ourselves!'"
—— Lao-tsuLao-tsu
A great leader quietly facilitates and empowers theirA great leader quietly facilitates and empowers their
peoplepeople
*(http://www.leadershipnow.com, n.d., n.p.)
26. 26
The heart of leadership is to model the attitudes and behaviors valued by theThe heart of leadership is to model the attitudes and behaviors valued by the
organization. Those leaders at or near the top of the organizations, by virtueorganization. Those leaders at or near the top of the organizations, by virtue
of their highly visible positions, possess an incredible amount of influenceof their highly visible positions, possess an incredible amount of influence
over people’s attitudes and behaviors. They define the culture by their words,over people’s attitudes and behaviors. They define the culture by their words,
actions, and deeds. They set the tone, pace, expectations, and standards ofactions, and deeds. They set the tone, pace, expectations, and standards of
conduct across the organization. (Crane, 2009, p 35)conduct across the organization. (Crane, 2009, p 35)
2121stst
Century leaders are Role Models and set the rightCentury leaders are Role Models and set the right
example for their people to followexample for their people to follow
27. 27
Leaders “must lead and motivate others within and outside of theirLeaders “must lead and motivate others within and outside of their
organizations, function effectively in groups, communicate clearly, thinkorganizations, function effectively in groups, communicate clearly, think
creatively, navigate change successfully, and manage conflict”creatively, navigate change successfully, and manage conflict”
( Denhardt, Denhardt & Aristigueta, 2009, p.1)( Denhardt, Denhardt & Aristigueta, 2009, p.1)
A Role Model inspires theirA Role Model inspires their
peoplepeople
28. 28
““Leadership is leaders acting - as well as caring, inspiring andLeadership is leaders acting - as well as caring, inspiring and
persuading others to act - for certain shared goals that representpersuading others to act - for certain shared goals that represent
the values - the wants and needs, the aspirations andthe values - the wants and needs, the aspirations and
expectations - of themselves and the people they represent. Andexpectations - of themselves and the people they represent. And
the genius of leadership lies in the manner in which leaders carethe genius of leadership lies in the manner in which leaders care
about, visualize, and act on their own and their followers’ valuesabout, visualize, and act on their own and their followers’ values
and motivations.” (Burns, 1978, p.12)and motivations.” (Burns, 1978, p.12)
A Role Model leads from theA Role Model leads from the
front with their peoplefront with their people
29. 29
““The intent of Transformational Coaching is toThe intent of Transformational Coaching is to
improve the balance in the thinking, language,improve the balance in the thinking, language,
and behavior of both the coach and the coached.and behavior of both the coach and the coached.
It aims to improve the balance between headIt aims to improve the balance between head
and heart; performance and relationships; whatand heart; performance and relationships; what
is known and what is unknown; and mind, body,is known and what is unknown; and mind, body,
and spirit. To this end, legitimate areas forand spirit. To this end, legitimate areas for
Transformational Coaching include not only theTransformational Coaching include not only the
measurable results that management usuallymeasurable results that management usually
focus on but also the subjective areas of attitudefocus on but also the subjective areas of attitude
and behavior” (Crane, 2002, p. 39).and behavior” (Crane, 2002, p. 39).
30. 30
In the eighteenth century our country needed greatIn the eighteenth century our country needed great
leadership to lead America through dramaticleadership to lead America through dramatic
change. In the twenty-first century we again needchange. In the twenty-first century we again need
great leadership who can lead through globalgreat leadership who can lead through global
change.change.
31. 31
Bethel (2009), states:Bethel (2009), states:
Now is the time to redefine leadership, combining theNow is the time to redefine leadership, combining the
best of the past with the best of a new model that fitsbest of the past with the best of a new model that fits
the needs of our new century. Our new model needsthe needs of our new century. Our new model needs
to reflect the courage of our forefathers, who set theto reflect the courage of our forefathers, who set the
gold standard of leadership of our fledgling countrygold standard of leadership of our fledgling country
and nations everywhere. They created ourand nations everywhere. They created our
democracy, our freedom, our promise, and ourdemocracy, our freedom, our promise, and our
future. (p 19)future. (p 19)
32. 32
Today leadership is a organizational and strategicToday leadership is a organizational and strategic
imperative.imperative.
The 21The 21stst
Century leader must encourage creativity, seekCentury leader must encourage creativity, seek
innovation, and be a change agent. The 21innovation, and be a change agent. The 21stst
Century leaderCentury leader
needs to be transformational and inspiring.needs to be transformational and inspiring.
The 21The 21stst
Century leader will need to understand how toCentury leader will need to understand how to
lead globally, culturally, across generational gaps, and in alead globally, culturally, across generational gaps, and in a
highly technological environment.highly technological environment.
33. Bethel, S. (2009). A New Breed of Leader, Berkley Books, New York
Burns, J. M. (1978). Leadership. NY: Harper & Row.
Coughlin, L; Wingard, E.; & Hollihan, K. (2005). Enlightened Power.
San Francisco: Jossey-Bass.
Crane, T. (2009). The heart of coaching. San Diego: FTA Press
Denhardt, R., Denhardt, J., & Aristigueta, M., (2009). Managing human
behavior in public and nonprofit organizations. Thousand Oaks CA: Sage
Publications Ltd.
Leading quotes. (n.d.). Retrieved April 8, 2010 from
http://www.leadershipnow.com
Maxwell, J. (2008), Leadership gold, Thomas Nelson, Nashville, TN
Maxwell facts (n.d). Retrieved April 7, 2010 from
http://www.johnmaxwell.com
33
34. Phillips, D. (2001). Run to Win: Vince Lombardi on coaching and
leadership. St Martins Press, NY.
Puccio, G., Murdock, M. & Mance, M. (2007). Creative leadership. Sage
Publications: Thousand Oaks, CA.
Strategic leadership. (n.d), Retrieved April 6, 2010 from
http://www.ddiworld.com/pdf/ddi_WhatSeniorLeadersDoTheNineRoles_wp.pd
Tichy, N. M. and Sherman, S. (1994), Control your own destiny or
someone else will, Harper Business, New York, NY.
Toms shoes facts.(n.d.), Retrieved April 7, 2010 from
http://www.toms.com
34
