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![Origins: 6 R’s Skills
• “INDUSTRY 5.0 origin, started on December 1, 2015, with one and only aim TO BUILD
WASTELESS WORLD FOR ALL.”
• Find blog and newsletter here: https://michael-rada.medium.com
• INDUSTRY 5.0 KEYNOTES https://www.youtube.com/watch?v=8bjvqmYW7yg
• Literature review
• Madsen DO, Berg T, Di Nardo M (2023) Bibliometric Trends in Industry 5.0 Research: An
Updated Overview. URL: https://www.mdpi.com/2571-5577/6/4/63
• “Industry 5.0 (I5.0) is a new, innovative concept aimed at making the industry more
“sustainable, human-centered, and resilient” [1]. As Di Nardo and Yu [1], p. 1, point out,
“while a significant number of companies around the world are still trying to adapt to
Industry 4.0, the discussion about Industry 5.0 has already begun”. The concept of Industry
5.0 originated from mid-2010s social media posts by Michael Rada and others [2,3,4,5] and
in the years thereafter these ideas were picked up by the academic community, with the first
academic article published in 2016 [6]. Since the outbreak of the pandemic, I5.0 has received
increasing levels of attention in business and society [7,8]. In 2021, the academic literature
on I5.0 was still in an embryonic phase but on a clear upward trajectory [9].”](https://image.slidesharecdn.com/20230727ambassadorpaneli5oskills-230727192029-02d29ed6/85/20230727-Ambassador_Panel-I5O_Skills-pptx-16-320.jpg)
20230727 Ambassador_Panel I5O_Skills.pptx
The ISSIP Ambassador Panel on the Future of Work, held on July 27, 2023, featured discussions on innovation in service to benefit society and the transition from Industry 4.0 to Industry 5.0, emphasizing new skills required for a sustainable workforce. Panelists, including experts from UC Santa Cruz and Mastercard, highlighted the importance of both hard and soft skills in adapting to evolving industry demands while promoting diversity and technological advancements. ISSIP aims to support lifelong learning and collaboration among professionals through various initiatives, including events, publishing, and recognition of excellence in service innovation.
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20230727 Ambassador_Panel I5O_Skills.pptx
- 1. ISSIP Ambassador Panel- Future of Work Thursday July 27th 10:30am PT/13:30 ET/19:30pm CET ISSIP Ambassador Panel - Future of Work Thursday July 27th 10:30am PT/13:30 ET/19:30pm CET
- 2. Welcome Remarks Michele Carroll ISSIP ExecutiveDirector ISSIP advances innovation to benefit people, business and society. We define Service as the application of resources (e.g., knowledge, capabilities, technology, or goods) to benefit another; Giving and receiving service connects us all in and with our world. Service innovations arise when responsible actors use emerging technologies, business models, and/or institutional arrangement to improve win-win interaction and change, increasing benefits and reducing harms for all stakeholders. Professionals are lifelong learners, who strive to improve their practice and the service they provide.
- 3. Agenda (10:30am PacificTime) • 10:30 ISSIP Welcome – Michele Carroll, ISSIP Executive Director • 10:35 Panel Introduction – Moderator: Jim Spohrer, ISSIP Board of Directors • 10:40 Panelist 1: Yassi Moghaddam • 10:47 Panelist 2: Miquel Serracanta Domenech • 10:54 Panelist 3: Heather Yurko • 11:01 Q&A Moderator and Panelist • 11:10 Q&A Participants from Chat • 11:25 Thank-you and any announcements • 11:30 END
- 4. ISSIP 2023 INTERNATIONAL SOCIETY OFSERVICE INNOVATION PROFESSIONALS ISSIP is a 501(c)3 non-profit that advances innovation to benefit people, business and society www.issip.org
- 5. 5 A diverse, inclusiveand growing community of innovators, founded in 2012 by major IT companies and respected university partners Who is ISSIP?
- 6. 6 ISSIP Board ofDirectors ISSIP Strategy Council ISSIP Executive Leadership Team Utpal Mangla * President, ISSIP General Manager IBM Industry EDGE Cloud; IBM Cloud Platform Linkedin Michele Carroll * Executive Director, ISSIP Founder & President Carrollco Marketing Services Linkedin Jim Spohrer * Board Secretary/ Treasurer, ISSIP Distinguished Fellow IBM, Retired Linkedin Cecilia Lee Editor-in-Chief, ISSIP Service Design Lead OneWeb Linkedin Deb Stokes * VP and SC co-chair - ISSIP Leader External Research, Office of the CTO, Dell Technologies Linkedin Dr. Jeffrey Welser COO & VP, IBM Research Linkedin Ammar Rayes * Principle Technology Product Mgr – DNAC & AI Cisco Ammar Rayes (LI) Yasunori Kimura Principal Fellow at Center for Research and Development Strategy Japan Science & Technology (JST) Linkedin Yassi Moghaddam * Executive Director & Lecturer, HCI Program UCSC Silicon Valley Linkedin Haluk Demirkan * Head of Science for Demand Forecasting, Data Analytics & Machine Learning, Amazon Linkedin Annie Hardy * Senior Visioneer Cisco Linkedin Sunil Kripilani * CTO Waltz Health Linkedin Warner de Gooijer * Global Lead Innovation & Incubation Cisco Linkedin Nicole Reineke Co-founder, CTO Shift.ai Linkedin PK Agarwal Dean UC Santa Cruz, Silicon Valley Ext Linkedin Rama Akkiraju VP AI/ML for IT, NVIDIA Linkedin Gerhard Gudergan* Metropolitan Cities Nathan Tymann Director, Workforce Planning & Early Talent Red Hat Linkedin Alex Kaas Fellow & Principal Director Accenture Labs Linkedin Ulf Vinneras VP Service Product Management Aruba Networks Linkedin Heather Yurko * VP, Digital Talent + Operations Mastercard Linkedin Terri Griffith * Beedie Chair, Innovation & Entrepreneurship Simon Fraser University Linkedin ‘*’ ISSIP Executive Committee
- 7. LET’S DIVE IN 7 Weadvance innovation to benefit people, business and society.
- 8. 2022 ISSIP RECOGNITIONSFOR EXCELLENCE IN SERVICE INNOVATION:
- 9. Conferences Discovery SummitWeekly Speaker Series ISSIP Ambassador Panels EXPLORING ISSUES, CHALLENGES AND RECOGNIZING ACHIEVEMENTS Leading sessions or tracks, to reviewing paper submissions and awarding recognitions and digital credentials related to contribution to service excellence or innovation. MODERATED PANELS AND DYNAMIC PARTICIPANT INTERACTION Recognized for the high powered blend of industry, academic and government leaders sharing innovative ideas on hot topics. ISSIP EXCELLENCE IN SERVICE INNOVATION AWARD WINNERS Featuring organization and team’s impact to business, impact to society or impact on innovation itself NEW IN 2023, A MONTHLY EVENT LED BY ISSIP AMBASSADOR With an invited moderator and panel on a hot topic of the ISSIP Ambassador choosing 9
- 10. ISSIP supports membersto write and publish books, with collaboration, editorial and publishing assistance – at no cost to current members. BOOKS IN THE ISSIP-BEP COLLECTIONS HAVE BEEN USED AS ADDITIONAL READING RESOURCES FOR LEADING UNIVERSITIES INCLUDING HARVARD BUSINESS SCHOOL. 10 Our two collections include 200+ short books & articles that explain practical advances that best exemplify service innovations from multiple disciplinary perspectives.
- 11. 11 With over 70+active ambassadors and a growing list of ambassador organization collaborations
- 12. HOW TO GETINVOLVED 2 MODES OF ENGAGEMENT 1. Volunteer time & talent ▪ Direct, manage, support programs, events, process, initiatives ▪ Individual membership is free 2. Become an institutional Member ▪ Actively support advancement of people-centered, data-intense innovation that benefits business and society ▪ Enjoy a variety of benefits and access to networks, events and collaborative development 12
- 14. WWW.ISSIP.ORG CONTACT ISSIP Michele Carroll,Executive Director Michele@issip.org
- 15. Introducing the Topicand Panelists Jim Spohrer Moderator ISSIP Board of Directors Yassi Moghaddam Panelist UC Santa Cruz -Silicon Valley HCI Masters Program Miquel Serracanta Domenech Panelist CSCMP Board of Directors Heather Yurko Panelist Mastercard VP Digital Talent
- 16. Origins: 6 R’sSkills • “INDUSTRY 5.0 origin, started on December 1, 2015, with one and only aim TO BUILD WASTELESS WORLD FOR ALL.” • Find blog and newsletter here: https://michael-rada.medium.com • INDUSTRY 5.0 KEYNOTES https://www.youtube.com/watch?v=8bjvqmYW7yg • Literature review • Madsen DO, Berg T, Di Nardo M (2023) Bibliometric Trends in Industry 5.0 Research: An Updated Overview. URL: https://www.mdpi.com/2571-5577/6/4/63 • “Industry 5.0 (I5.0) is a new, innovative concept aimed at making the industry more “sustainable, human-centered, and resilient” [1]. As Di Nardo and Yu [1], p. 1, point out, “while a significant number of companies around the world are still trying to adapt to Industry 4.0, the discussion about Industry 5.0 has already begun”. The concept of Industry 5.0 originated from mid-2010s social media posts by Michael Rada and others [2,3,4,5] and in the years thereafter these ideas were picked up by the academic community, with the first academic article published in 2016 [6]. Since the outbreak of the pandemic, I5.0 has received increasing levels of attention in business and society [7,8]. In 2021, the academic literature on I5.0 was still in an embryonic phase but on a clear upward trajectory [9].”
- 17. Introducing the Topicand Panelists Jim Spohrer Moderator ISSIP Board of Directors Future of Work – What Skills Are Needed for Industry 5.0 To create a more sustainable built-infrastructure for business and society, the shift from industry 4.0 to industry 5.0 broadens beyond primarily technology and economic goals to heighten the priority of lagging environmental, social, and governance goals. “Tech for good” is a term used to describe the use of technology to solve environmental, social and governance problems. It is a broad term that encompasses a wide range of activities, from using technology to provide clean water in developing countries to using technology to improve citizen understanding and engagement on complex issues. Tech for good encompasses how the diversity of teams can drive innovation. Yassi Moghaddam Panelist UC Santa Cruz -Silicon Valley HCI Masters Program Miquel Serracanta Domenech Panelist CSCMP Board of Directors Heather Yurko Panelist Mastercard VP Digital Talent
- 18. Yassi Moghaddam -Intro • UC Santa Cruz, Executive Director & Faculty, HCI MS Program Since Feb 2022 • ISSIP, BOD Member, since 2022 ( Executive Director, 2013-2022) • Stradanet, Managing Director since 2005 • Previously :VP/Director (Business Development, Marketing , Product Management, & Development), Mojo Mobility, Avici, Apogee Photonics, AT&T/Lucent (Bell Laboratories) • MBA, Columbia University, MS Electrical Engineering, GA Tech, BSEE, University of Oklahoma
- 19. Project Management/ Agile Methods Human- centered design Systems/Servic eScience Interdisciplinary Skills Baseline digital skills Basic data analytics skills Open Source / Community Platforms skills People management Entrepreneurshi p An Industry Perspective on skills requirement for the future – Research Results (2021) Artificial Intelligence Data Science Cybersecurit y Cloud Computing Internet of Things Robotics Blockchain Open Source Biomedical Quantum Computing Programmin g Creativity Emotional Intelligence Cognitive flexibility (adaptable, resilient) Curiosity Initiative Risk-taking Problem solving Decision-making Communication skills Story telling Collaboration / Teamwork Leadership Ethics Mindfulness Learning how to learn Mindset Growth-mindset Probabilistic thinking Service, Systems & Design thinking for Value co- creation Diversity Specialized Skills Rapidly Changing Source: Moghaddam, Kwan, Freund, Russell (2021), A Proposed Roadmap to Close the Gap Between Education and Foundational Skills Transferrable across the changing STEM landscape Work Practice Skills Soft Skills Research Question: How to close the gap between undergraduat e education and employment?
- 20. Bioengineering Sustainable Energy Water engineering Finance Material Science Industry Platforms 5G / Wireless Satellite Comm. Optoelectronic s Semiconductor s Social Sciences Project Management/ AgileMethods Human- centered design Systems/Servic e Science Interdisciplinary Skills Baseline digital skills Basic data analytics skills Open Source / Community Platforms skills People management Entrepreneurshi p Artificial Intelligence Data Science Cybersecurit y Cloud Computing Internet of Things Robotics Blockchain Open Source Biomedical Quantum Computing Programmin g Creativity Emotional Intelligence Cognitive flexibility (adaptable, resilient) Curiosity Initiative Risk-taking Problem solving Decision-making Communication skills Story telling Collaboration / Teamwork Leadership Ethics Mindfulness Learning how to learn Mindset Growth-mindset Probabilistic thinking Service, Systems & Design thinking for Value co- creation Diversity Extended Reality Natural Language Programming Computer vision Simulation Architecting solutions for mobile and edge computing Social network analysis Architecting for human- machines teaming Skills for a hybrid distributed workplace Maintaining a strong work culture Promoting individual wellness Identifying and countering risks to collaborative equity and team effectiveness Enabling inclusion and diversity Identifying and responding to indicators of “organizational health” Specialized Skills Rapidly Changing Foundational Skills Transferrable across the changing STEM landscape Work Practice Skills Soft Skills Red indicates new skills having gained importance in the aftermath of COVID 19 Crisis Working remotely Managing across cultures Sourcing and managing remote, distributed teams. Designing hybrid workplace processes and digital planforms People and project Management Designing team- specific digital workplace/ platform Sustainability analysis Collaboration with online team-mates (including robots) to achieve a mission Source: Moghaddam, Russell, Yuen, Demirkan (2023), A Proposed Roadmap to Close the Gap Between Education and An Industry Perspective on skills requirement for the future – Research Results (2023) Skills identified 2023 2021
- 21. Bioengineering Sustainable Energy Water engineering Finance Material Science Industry Platforms 5G / Wireless Satellite Comm. Optoelectronic s Semiconductor s Social Sciences Project Management/ AgileMethods Human- centered design Systems/Servic e Science Interdisciplinary Skills Baseline digital skills Basic data analytics skills Open Source / Community Platforms skills People management Entrepreneurshi p Artificial Intelligence Data Science Cybersecurit y Cloud Computing Internet of Things Robotics Blockchain Open Source Biomedical Quantum Computing Programmin g Creativity Emotional Intelligence Cognitive flexibility (adaptable, resilient) Curiosity Initiative Risk-taking Problem solving Decision-making Communication skills Story telling Collaboration / Teamwork Leadership Ethics Mindfulness Learning how to learn Mindset Growth-mindset Probabilistic thinking Service, Systems & Design thinking Diversity Extended Reality Natural Language Programming Computer vision Simulation Architecting solutions for mobile and edge computing Social network analysis Architectin g for human- machines teaming Skills for a hybrid distributed workplace Maintaining a strong work culture Promoting individual wellness Identifying and countering risks to collaborative equity and team effectiveness Enabling inclusion and diversity Identifying and responding to indicators of “organizational health” Specialized Skills Rapidly Changing Foundational Skills Transferrable across the changing STEM landscape Work Practice Skills Soft Skills Working remotely Managing across cultures Sourcing and managing remote, distributed teams. Designing hybrid workplace processes and digital planforms People and project Management Designing team- specific digital workplace/ platform Sustainability analysis Collaboration with online team-mates (including robots) to achieve a mission Source: Moghaddam, Russell, Yuen, Demirkan (2023), A Proposed Roadmap to Close the Gap Between Education and Reflections on Skills and Industry 5.0 Crucial for Sustainability & Societal Well Being Red indicates new skills having gained importance in the aftermath of COVID 19 Crisis Skills identified 2023 2021
- 22. Miquel´s Insights: Intro •CSCMP – Council of Supply Chain Management Professionals • 60 years / Academics & Professionals • Connect + Educate + Develop • Lifecycle: From students to Senior fellows • +10.000 global members (Individuals & Corporations) • Research, Education, Events (Digital & Face-to-face), Networking • EDGE US Conference, European Conference & Several dozens local Roundtable events • Market´s situations depending on: Geographies, Sectors, Functions, Levels • Business maturity Status (Based on Triangle): Processes / Organization-People / Tools (Tech) • Working Models Post-Pandemic (“White collars”): Physical vs. Home Office vs. Hybrid
- 23. Miquel´s Insights: Tips ⮚Attract or Retain ? AND ⮚ Market Power has shifted Candidates Tech. vs. Talent … … in Industry 5.0 era - Which one´s first ? - Where is YOUR business ?
- 24. Miquel insights: Skillsneeded for Industry 5.0 ACCURATE “AS IS” ANALYSIS + “TO BE” EXECUTION PRIORITY FOCUS ⮚ Hard versus Soft Skills ⮚ Eliminate vs. Select & Hire ⮚ Soft skills NOW being called “power” or “real” skills
- 25. Heather Yurko Listen toHeather’s Recording here: https://youtu.be/1eq9cwq0I7c
- 28. Q&A • Please putquestion/comments/pointers/links in the chat • Please also check out ISSIP upcoming events • https://issip.org/upcoming-events/ • Aug 2: Edge Data Center – Author Talk • Sept 27: Tech for Good – Discovery Summit • If you register on Eventbrite, then the event recording and slides will be sent to you after the event
- 29. Concluding Remarks –Thanks to all • ISSIP Volunteer Opportunities - https://issip.org/volunteer-opportunities/ • Best career advice - "look for opportunities to do useful things, and then do it" - https://youtu.be/QyDqRvyO13Q • ISSIP Website Individual Member - https://issip.org/register/ • ISSIP LinkedIn Company - https://www.linkedin.com/company/2866322/ • ISSIP LinkedIn Group - https://www.linkedin.com/groups/4720974/ • ISSIP YouTube (videos) - https://www.youtube.com/@ISSIPorg/videos • ISSIP Slideshare (presentations) - https://www.slideshare.net/issip/presentations • ISSIP Website Upcoming Events - https://issip.org/upcoming-events/