This is a presentation I gave to the South Carolina Law Review Symposium entitled: On Task?: Expanding the Boundaries of Legal Education, February 28, 2014.
This is a presentation I gave to the South Carolina Law Review Symposium entitled: On Task?: Expanding the Boundaries of Legal Education, February 28, 2014.
A tour of the finalized wireframe prototype for Clicklaw, a site that aims to be a unified point of access on the Internet to diverse sources of legal information, education and help in British Columbia, Canada.
Presented by Michael Kaiser as the ethics segment of the National Business Institute's Continuing Legal Education (CLE) seminar "Strategies for Legal Research on the Web."
The CLE was held December 20, 2011, at the Westin Hotel in Seattle, Washington.
Mr. Kaiser, founder of the Kaiser Legal Group, is a consultant and mediator. He also regularly speaks at the law school level and at Continuing Legal Education (CLE) seminars for attorneys. He earned his Bachelor of Arts degree in Political Science from the University of Washington and his Juris Doctor from Seattle University. You may contact Mr. Kaiser at 206-660-2858 or Michael.Kaiser@Kaiser-LegalGroup.org.
Transforming Legal Profession To Legal Services (Legal Industry Analysis)Timothy LaBadie
Report on the "New Normal" and the changing nature and disruptive forces affecting the legal profession. Actionble advice for providers (attorneys and in-house counsel) and users (clients)of legal services.
Legal experts and regulators map out the legal minefields of affiliate marketing providing critical updates on advertising and online marketing law plus FTC and state enforcement actions.
Learn how to develop your 2010 Marketing Plan using the PPT and accompanying materials from the webinar we conducted on 2-11-2010 for the Ohio State Bar Association.
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
Small Law Firms find it very difficult to compete in the legal industry and can't afford legal marketing companies to do the work for them. In this presentation, we map out the basic law firm marketing strategies that can help every small law firm compete on an even field.
A tour of the finalized wireframe prototype for Clicklaw, a site that aims to be a unified point of access on the Internet to diverse sources of legal information, education and help in British Columbia, Canada.
Presented by Michael Kaiser as the ethics segment of the National Business Institute's Continuing Legal Education (CLE) seminar "Strategies for Legal Research on the Web."
The CLE was held December 20, 2011, at the Westin Hotel in Seattle, Washington.
Mr. Kaiser, founder of the Kaiser Legal Group, is a consultant and mediator. He also regularly speaks at the law school level and at Continuing Legal Education (CLE) seminars for attorneys. He earned his Bachelor of Arts degree in Political Science from the University of Washington and his Juris Doctor from Seattle University. You may contact Mr. Kaiser at 206-660-2858 or Michael.Kaiser@Kaiser-LegalGroup.org.
Transforming Legal Profession To Legal Services (Legal Industry Analysis)Timothy LaBadie
Report on the "New Normal" and the changing nature and disruptive forces affecting the legal profession. Actionble advice for providers (attorneys and in-house counsel) and users (clients)of legal services.
Legal experts and regulators map out the legal minefields of affiliate marketing providing critical updates on advertising and online marketing law plus FTC and state enforcement actions.
Learn how to develop your 2010 Marketing Plan using the PPT and accompanying materials from the webinar we conducted on 2-11-2010 for the Ohio State Bar Association.
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
Small Law Firms find it very difficult to compete in the legal industry and can't afford legal marketing companies to do the work for them. In this presentation, we map out the basic law firm marketing strategies that can help every small law firm compete on an even field.
Social Media in the Workplace
Linky Trott
Abstract
There is no doubt that most businesses use social media and collaboration tools
such as social business software of some kind or another and embrace the
benefits that these can bring. In a 2009 a global Manpower survey, businesses
identified the main benefits of using social media as; brand building, fostering
collaboration and communication, as way of recruiting new talent, improving
employee engagement and driving innovation.
But there are also risks. This article examines the main legal risks that can arise
in the workplace as between a business and its workforce and considers how
the Courts and Tribunals are responding to social media issues arising in the
workplace.
Introduction
If a business has a concern about the use of social media, a blanket ban is
clearly an option. Whilst that may feel like the most simple approach, it is
unlikely to be practical. Even as far back as 2009, the Manpower survey
observed that “the younger generation consider social media tools as a
Biography
Linky Trott is a Partner at law firm, Edwin Coe. She provides day to day advice on a
comprehensive range of employment issues for established corporate clients including
the negotiation and provision of strategic advice on severance arrangements, bullying
and harassment claims, the management of ill health and capability dismissals, dealing
with allegations of discrimination, collective redundancies and Board disputes.
Linky also undertakes High Court injunctive work to enforce or resist post termination
restraints and the protection of confidential information. Working with Senior
Executives and Board Directors, Linky regularly advises and helps to negotiate terms
of Executive service agreements to include bonus schemes, guaranteed payments and
share options in regulated and non regulated industries. She has provided strategic
advice on a number of successful team moves within the communications and financial
sector acting for both the poaching competitor and the individuals being approached.
Linky also advises on data protection, commercial agents and the Conduct of
Employment Businesses and Employment Agency issues.
Linky sits on the Employment Committee of the Law Society and is Chair on the In and
Around Covent Garden Business Forum. She is also a member of the Employment
Lawyers Association, and has appeared on ITV and Channel 4 commenting on
Employment Law issues arising in the news and is a regular speaker at conferences on
employment issues.
Linky Trott
Partner
Edwin Coe
Keywords Risk, Rewards, Safeguards, Recruitment, Human Rights Act 1998
Paper type Opinion
23 Credit Control
Legal Aspects
prerequisite for doing business” and with generation Y having been in the
workplace for around ten years, it is unlikely that staff will tolerate a blanket ban.
Time wasters
Employers can of course monitor an employe.
Stacey Burke and Megan Hargroder speak to the American Association of Justice Women Trial Lawyers Caucus about digital marketing for lawyers and law firms.
Every business needs to be on social media these days. However, social media can be legally risky if done wrong! Learn five top tips to keep your business from getting sued while using social media for marketing.
In studying the changes rolling across the global legal services market, it has become clear to me that we are at the beginning of what I call, The Great Legal Reformation.
Information & Insights For Entrepreneurs and EmployeesBoyarMiller
Starting, growing or selling a business is exhilarating. The city of Houston possesses a powerful support network for business owners, but there is much to consider with any new business or growth strategy.
As entrepreneurs ourselves, BoyarMiller understands the pressures entrepreneurs and executives face, and we are passionate about helping them resolve challenges and pursue new opportunities.
Individual Branding For Lawyers: Standing Out From The CrowdStacey Burke
Lawyer and Legal Marketing Expert Stacey Burke Discusses "How to Stand Out From the Crowd and Bring in New Business" With MyCase Case Management Software's Webinar Audience.
Topics Include:
- Individual Lawyer Brand & Law Firm Brand
- Online Directories and Digital Citations
- Video Marketing
- Social Proof
- Online Reputation and Reviews
- How to Better Communicate and Provide Clarity Around Fees
and more!
Texas Lawyer Advertising: Being Strategic While Remaining in ComplianceStacey Burke
A thorough discussion of the 2021 changes to the Texas lawyer advertising rules by 20-year lawyer Stacey E. Burke to the Coastal Bend Women Lawyers Association.
Struggles women face in the legal profession along with examples of male allyship. Additional perspective on marketing concerns female lawyers must address that their male counterparts may not have
Managing Outsourced Marketing Vendors To Achieve Optimal ROIStacey Burke
Law firms outsource a variety of functions, including various aspects of marketing. It's important to know what the marketing job titles mean and how to manage vendors effectively
Kentucky Women Trial Lawyers Marketing PresentationStacey Burke
Personal injury trial lawyer and law firm consultant Stacey Burke shares insights on maintaining compliance with Kentucky attorney advertising rules when marketing your legal services.
Ethical Legal Marketing and Determining Your Return on InvestmentStacey Burke
1. How much can my law firm spend on marketing?
2. How much should my law firm spend on marketing?
3. What marketing services should my law firm spend money on?
4. How much does everyone else spend on their law firm marketing?
5. Is my law firm marketing spend working?
Discussing developing your social media brand identity; the policies, procedures, and ethical concerns associated with social media us; tactics and tools you can use to make social media more efficient and effective; and, metrics and reporting to show what's working and what's not.
Digital Marketing for Lawyers - Law Practice Management CLEStacey Burke
A quick 20 minute overview of top recommendations with regard to law firm websites, social media marketing, driving inbound traffic, email marketing, ethics rules, and more.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
3. + Public Policy Considerations With
Regard to Attorney Advertising
Traditionalists maintain that ethics rules protect the
public and mitigate risk. The futurists counter that
protectionism is only a virtue if the thing it shelters
from change is worth preserving in the first place.
There was a time, before 1977, when the rules
prohibited lawyers from advertising their
services.
Legal advertising has come a long way in the last 40
years, but the rules still suffer from decades-long
lag.
4. + Do Lawyer Advertising
Restrictions Protect the Public?
It is hard to tell. At a minimum, no available empirical
data supports these various limits.
Worse, they very obviously hinder lawyers’ ability and
willingness to risk reaching people most in need of
their assistance.
And the cynicism is apparent: lawyers left unbridled
will mislead the public and otherwise violate the rules.
5. + The lag between the technology adoption lifecycle and ethics
regulators’ prescience about lawyers’ use of that technology in legal
advertising is incapacitating and getting worse. For example, most
states have still not issued specific guidance on how lawyers can
use social media ethically.
6. +
Our Duty to Stay Up-to-Date
Lawyers have a duty to keep themselves informed of
changes in the law, including the benefits and risks
associated with relevant technology.
In today’s world of social media, relevant
technology includes Facebook, Twitter, Instagram,
LinkedIn, SnapChat, and more.
8. + In August 2018, the ABA Adopted Changes to the Model Rules
The ABA approved long-awaited changes to its Model Rules on legal
advertising at its 2018 House of Delegates meeting. While the rule revisions
do not go as far as some had hoped, they serve to simplify, streamline, and
modernize the guidelines for lawyers looking to advertise their services in the
Internet era.
9. + Sample ABA Model Rule Revisions:
Model Rule 7.2 was revised to now allow lawyers to:
Simply post “contact information” such as a website or email
address instead of an “office address” on marketing
materials. This is a nod to virtual law practices.
State that they are “specialists” in a particular area based on
experience, education, and training rather than needing a
certification, provided that this assertion does not run afoul of
the “false or misleading” standard in Model Rule 7.1.
Give “nominal” thank you gifts to people who recommend
them to clients, as long as the gift is not expected or received
as payment for the recommendation.
Use “all media” (a change from “written, recorded or
electronic communication, including public media”).
10. +
ABA Model Rule Revisions, continued:
Model Rule 7.3 was revised to now allow lawyers to:
Forego labeling written marketing materials as “advertising,” based
on the notion that consumers are used to receiving paper and
electronic ads and can distinguish them from other types of
correspondence without a written notice.
Model Rule 7.3 defines “solicitation” in new subsection (a),
continuing to prohibit live solicitation, which includes in-person
or other real-time visual or auditory communication, but now
permits real-time electronic solicitation via means such as texts
or tweets on the theory that these methods are more like
written advertisements than in-person solicitation because
consumers can pause before responding and/or ignore them.
12. + State Rules Reign Supreme
Lawyers must comply with the state rules that govern their conduct and
not the ABA Model Rules, unless, of course, when their state rules mirror
the Model Rules.
13. + What do we have to submit for review?
Most public marketing efforts must be submitted to the Advertising
Review Committee as required by Part VII of the Texas Disciplinary
Rules of Professional Conduct. But not all advertisements are required
to be submitted for review. Some ads are exempt from the submission
requirements.
14. +
2019 Proposed Updates in Texas
Trade Names: Probably the most significant departure from
the current rule is a revised rule that would allow law firms to
use trade names. But you still can’t be false or misleading.
Old way: Stacey E. Burke, P.C.
New way: Burke Business Lawyers
Board Certification: At the first instance of referencing this
credential, it must be spelled out entirely, i.e., Board
Certified in Family Law by the Texas Board of Legal
Specialization. But after that, an attorney can simply say
‘Board Certified’ without the full text. Lawyers have not been
required to say “not” board certified since 2005.
15. +
2019 Proposed Updates, cont.:
Submission Timeframes: Lawyers currently have 10 days to
cure violations, but the update will increase this to 15 days.
This is a great change because lawyers frequently receive the
letter requesting the change just a few days before the 10-day
period is up, causing unnecessary anxiety and stress.
Extending the deadline by five days helps.
Electronic Submission Filing: The Ad Review Committee has
traditionally operated under the ‘technology is bad’ mindset,
requiring all submissions be printed and mailed into the Austin
office. Recently, they began allowing follow-up communications
by email, but the majority of correspondence was conducted by
snail mail. Under the proposed revisions, an online ‘portal’ will
be created by an outside vendor that would allow firms to
submit and pay for their Ad Review applications online, as well
as track the status of the review process.
16. +
According to Gene Major:
On average, the Advertising
Review Department handles
about 3,500 advertisements
and solicitation communications
per year. Many submissions
have initial problems that we
clearly identify. This provides
the opportunity for individual
attorneys and firms to make
necessary changes so their ad
or solicitation is compliant with
the Texas Disciplinary Rules of
Professional Conduct.
Roughly 80% of the ads and
solicitation communications
submitted to the State Bar of
Texas are eventually approved
for public dissemination.
If a firm or individual lawyer is
communicating with current and
former clients, others lawyers,
or other professionals, then
they are NOT required to make
an Ad Review submission as long
as the communication is not
false, misleading or deceptive.
17. +
Weird Things in Texas:
Board Certification: The advertising lawyer or law firm must
be competent in the advertised field of law and cannot say they
are specialized or certified unless they or their entire firm have
been certified by the Texas Board of Legal Specialization.
Past Results: Must provide information dealing with the nature
of the case and further details into the type of amounts stated in
the ad. A disclaimer does not cure the violation.
Cumulative Results: Cumulative results amounts CANNOT be
presented in ads without each case fulfilling the required items
mentioned above.
19. +
Social Media
Having a social media presence humanizes you
and your law firm by showing your audience what
you care about.
Which social media sites should you use? It
depends.
Personal injury and/or
divorce lawyers should be on
Facebook to reach individual
consumers.
Lawyers servicing business
clients might be better
served by focusing on
LinkedIn.
20. + Original Graphics
A great way to engage potential customers on social media is to create
original graphics. They need to be simple and to the point.
21. + Manage Your Local Listings:
When a prospective client is deciding if they should contact
your firm, they will look you up online. What will they find if they
search for you?
While the attorneys at your law firm and the firm itself should have a
variety of digital mentions, social proof via online reviews on local
listings sites like Yelp or the Better Business Bureau have a huge
impact on consumer decision making.
22. + Video
Video is a good way to show off your law firm and connect with your
audience. Videos can be engaging, shareable, and used in many
different ways. You can add them to website pages, social media
channels, email newsletters, and they will allow you the opportunity to
rank for terms within video communities.
24. +
It’s All About That Mobile
Adapt all of your digital marketing efforts to mobile devices.
Even better – design for mobile first!
Understand that most people are going to be viewing your
website on a small screen. So having a responsive website that
looks perfect on a mobile device is critical.
When it comes to interacting with clients, many want to
communicate via a mobile device – and that doesn’t mean they
want you to call them. Clients prefer to communicate by text
message, email, and social media and expect a quick
response. So it’s not just digital assets that have to be mobile,
law firm communications do too.
25. + Live Video / Social Video
Worthwhile professional interactions happen on social media everyday.
And, research shows users prefer video and imagery to text and BIG
TIME. Live video is still valuable after it’s “live” as video that you can
repurpose for other uses.
26. + Voice Search
Voice searches tend to be more conversational than written searches. Instead
of two to three keywords, vocal searches are often made in complete phrases.
This will change the way we think about keywords: instead of a heavy focus on
two-word keyword phrases, firms will need to consider longer phrases,
anchored in a more conversational tone.
27. +
Web Accessibility
During the first six months of 2018, more than 5,000 lawsuits were
filed in federal court alleging businesses were in violation of the
1990 Americans with Disabilities Act (ADA), according to a mid-
year report from Seyfarth Shaw. In most cases, these lawsuits
were about websites.
For a website to be accessible to disabled people, the content must be
coded so that screen-reading software can convert the words to an
audio translation. Video that appears on a website must include
descriptions for the deaf. Also, all interactive functions must be operable
through keyboard commands for people who can’t use a mouse.
No formal government standards exist for private businesses to follow to
ensure their websites comply with the ADA, although a consortium of
web innovators has created guidelines, known as the Web Content
Accessibility Guidelines, to make websites more accessible to disabled
people. Government websites already follow those guidelines.
28. +
Web Accessibility + SEO
Google grants websites that meet accessibility standards a
higher ranking in search. The way a search engine like Google
“reads” a website is similar to how blind person would: not
being able to view an image, Google “reads” the alt text. When
you incorporate accessibility features into your firm’s web
design, your site’s Search Engine Optimization (SEO) benefits!