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Using Modern Marketing Tools in
Compliance with Disciplinary Rules




      Richard C. Price, Fort Worth
         D. Todd Smith, Austin
         Peter S. Vogel, Dallas
Social Media Platforms for Lawyers
Advertising Rules: Part VII of the TDRPC


• Purpose is to protect the public from false,
  misleading, and deceptive communications
• Rules specify conduct for attorneys who
  promote services to public
• Violations subject lawyers to discipline
• New: Violations may also subject lawyers to
  liability under civil barratry statute
Why Market Via the Internet?

• As of 12/2011, the lawyer/resident ratio in Texas
  was 1/280
• We have 86,400 active lawyers and add 3,000
  new lawyers per year
• Lawyering is becoming more of a commodity
• More competition for less work requires more
  creative and effective marketing
• The Internet is a cheap and effective way to
  reach large numbers of potential clients
Why Use Social Media?

• Establish firm brand and market reach
• Share expertise and news
• Increase firm visibility and traffic
• Create goodwill by pointing to helpful
  resources
• Can show a little of yourself and help
  potential clients get to “know” you
And Then There Are the Advertising
                  Rules

• Rule 7.02 prohibits false, misleading, or
  deceptive communications
  – Material misrepresentations or omissions
  – Guaranteeing results or creating unjustified
    expectations
• Rules 7.03 & 7.05 govern prohibited
  solicitations (including digital) and payments
• Rule 7.04 & 7.07 cover advertisements and
  filing requirements
Advertising Rules and Social Media

• Filing requirement applies when:
  – electronic communication addresses the
    qualifications or the services of lawyer or firm
  – not exempt under DR 7.07(e)
  – generally available to the public
• Communicating attorney must file the
  communication with the ARC before or
  concurrently with first dissemination
Evolution of Ethical Concerns

• In 2005, SCOTX expressly applied the
  Advertising Rules to electronic or digital
  communications
• Blogging took root shortly thereafter, followed
  by Facebook, Twitter, and others
• No one knew for sure how the ARs would
  apply to social media
• Issue has reached new importance, since new
  statute treats violation of ARs as barratry
The ARC’s Take: New Comment 17

• In 2010, the Advertising Review Committee
  released revised Interpretive Comment 17
• Purpose was to address issues with
  different kinds of Internet-based
  advertisements, including blogs, social
  media, and web-based display ads
• Focus is whether they are advertisements
  subject to filing requirements, but helps
  guide behavior on social media for all
  purposes
IC 17 on Blogs and Status Updates

“Blogs or status updates considered to be
educational or informational in nature are
not required to be filed with the Advertising
Review Department. However, attorneys
should be careful to ensure that such
postings to not meet the definition of an
advertisement subject to the filing
requirements.”
IC 17 on Landing Pages

“Landing pages such as those on
Facebook, Twitter, LinkedIn, etc. where the
landing page is generally available to the
public are advertisements. Where access
is limited to existing clients and personal
friends, filing with the Advertising Review
Department is not required.”
What Does This Mean?

• Electronic communications like social media posts
  are advertisements in the public media subject to
  the filing requirements of DR 7.07 unless exempt
• New Pitfall: Gov’t Code § 82.065 now provides
  that solicitation conduct violating disciplinary rules
  constitutes barratry
• Violate the DRs in social media = exposing oneself
  to barratry under new statute
• Fee forfeiture, damages, and monetary penalty are
  among remedies available—and they are not
  limited to actual clients
Where Is the Line?

• Exercise caution about providing information beyond
  what is exempt under DR 7.07(e)
   –   “Tombstone” information
   –   Areas of practice
   –   Dates of admission
   –   Technical and professional licenses
   –   Foreign language ability
   –   Prepaid group legal service plans
   –   Acceptance of credit cards
   –   Initial consultation fee or fee schedule
   –   Sponsorship of charitable, civic, or community program or
       event or PSA
• None of this needs to go before Ad Review
Where Is the Line?

• But the ARC says filing is not required for
  blogs or status updates that are merely
  educational or informative in nature
• The most common types of legal-related blog
  and social-media posts do not trigger filing
  requirements or related rules, as long as the
  content would not otherwise be considered an
  advertisement and is not false or misleading
• Again, exercising good judgment is key
Using Modern Marketing Tools in
Compliance with Disciplinary Rules




      Richard C. Price, Fort Worth
         D. Todd Smith, Austin
         Peter S. Vogel, Dallas

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2012 06-15 sbot using modern marketing tools in compliance with disciplinary rules

  • 1. Using Modern Marketing Tools in Compliance with Disciplinary Rules Richard C. Price, Fort Worth D. Todd Smith, Austin Peter S. Vogel, Dallas
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  • 28. Advertising Rules: Part VII of the TDRPC • Purpose is to protect the public from false, misleading, and deceptive communications • Rules specify conduct for attorneys who promote services to public • Violations subject lawyers to discipline • New: Violations may also subject lawyers to liability under civil barratry statute
  • 29. Why Market Via the Internet? • As of 12/2011, the lawyer/resident ratio in Texas was 1/280 • We have 86,400 active lawyers and add 3,000 new lawyers per year • Lawyering is becoming more of a commodity • More competition for less work requires more creative and effective marketing • The Internet is a cheap and effective way to reach large numbers of potential clients
  • 30. Why Use Social Media? • Establish firm brand and market reach • Share expertise and news • Increase firm visibility and traffic • Create goodwill by pointing to helpful resources • Can show a little of yourself and help potential clients get to “know” you
  • 31. And Then There Are the Advertising Rules • Rule 7.02 prohibits false, misleading, or deceptive communications – Material misrepresentations or omissions – Guaranteeing results or creating unjustified expectations • Rules 7.03 & 7.05 govern prohibited solicitations (including digital) and payments • Rule 7.04 & 7.07 cover advertisements and filing requirements
  • 32. Advertising Rules and Social Media • Filing requirement applies when: – electronic communication addresses the qualifications or the services of lawyer or firm – not exempt under DR 7.07(e) – generally available to the public • Communicating attorney must file the communication with the ARC before or concurrently with first dissemination
  • 33. Evolution of Ethical Concerns • In 2005, SCOTX expressly applied the Advertising Rules to electronic or digital communications • Blogging took root shortly thereafter, followed by Facebook, Twitter, and others • No one knew for sure how the ARs would apply to social media • Issue has reached new importance, since new statute treats violation of ARs as barratry
  • 34. The ARC’s Take: New Comment 17 • In 2010, the Advertising Review Committee released revised Interpretive Comment 17 • Purpose was to address issues with different kinds of Internet-based advertisements, including blogs, social media, and web-based display ads • Focus is whether they are advertisements subject to filing requirements, but helps guide behavior on social media for all purposes
  • 35. IC 17 on Blogs and Status Updates “Blogs or status updates considered to be educational or informational in nature are not required to be filed with the Advertising Review Department. However, attorneys should be careful to ensure that such postings to not meet the definition of an advertisement subject to the filing requirements.”
  • 36. IC 17 on Landing Pages “Landing pages such as those on Facebook, Twitter, LinkedIn, etc. where the landing page is generally available to the public are advertisements. Where access is limited to existing clients and personal friends, filing with the Advertising Review Department is not required.”
  • 37. What Does This Mean? • Electronic communications like social media posts are advertisements in the public media subject to the filing requirements of DR 7.07 unless exempt • New Pitfall: Gov’t Code § 82.065 now provides that solicitation conduct violating disciplinary rules constitutes barratry • Violate the DRs in social media = exposing oneself to barratry under new statute • Fee forfeiture, damages, and monetary penalty are among remedies available—and they are not limited to actual clients
  • 38. Where Is the Line? • Exercise caution about providing information beyond what is exempt under DR 7.07(e) – “Tombstone” information – Areas of practice – Dates of admission – Technical and professional licenses – Foreign language ability – Prepaid group legal service plans – Acceptance of credit cards – Initial consultation fee or fee schedule – Sponsorship of charitable, civic, or community program or event or PSA • None of this needs to go before Ad Review
  • 39. Where Is the Line? • But the ARC says filing is not required for blogs or status updates that are merely educational or informative in nature • The most common types of legal-related blog and social-media posts do not trigger filing requirements or related rules, as long as the content would not otherwise be considered an advertisement and is not false or misleading • Again, exercising good judgment is key
  • 40. Using Modern Marketing Tools in Compliance with Disciplinary Rules Richard C. Price, Fort Worth D. Todd Smith, Austin Peter S. Vogel, Dallas

Editor's Notes

  1. June 15, 2012 Using Modern Marketing Tools in Compliance with Disciplinary Rules
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