Corporate Social Responsibility (CSR) is the idea that a for-profit company should focus on more than just the bottom line by also investing in its people and the community. As there is no “one-size-fits all” model, it is critical for non-profit leaders to understand CSR fundamentals in order to successfully develop mutually beneficial relationships with for-profit partners.
In this 2-hour interactive session, CSR Consultants Cliff Yee and Carol Chin-Fatt from Raffa, P.C. will explore how businesses today develop and implement CSR strategies and how that impacts your partnership strategies. Topics and discussion will include: the broad scope of CSR, case studies to illustrate best practices, how to develop strong, mission-aligned partnerships, and how forward thinking companies are investing in CSR.
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2017-02-23 CSR for Nonprofits
1. Confidential
Inside Corporate Social Responsibility
(…For Nonprofits)
February 23, 2017
Clifford Yee – Managing Director
Carol Chin-Fatt – Engagement Leader
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Agenda – Inside CSR For Nonprofits
• Overview and Introductions
• Part I: CSR Fundamentals
• What is CSR?
• Why do companies engage in CSR?
• Establish the context of CSR today
• Explore how companies partner with nonprofits
• Break
• Part II: Effectively Partnering with Forward Leaning Companies
• A framework for creating strategic partnerships
• The rise of B Corps
• Inside the mindset of corporate funders
• Q&A
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To serve as a catalyst
for positive systemic
change
A Snapshot of Raffa, P.C.
Mission
Total
Employees
(DC & Rockville)
275+
Total
Clients
1000+
Accounting
Consulting
Technology
Audit
Human Resources
Tax
Search & Transition
Investment Advisory
Employee Benefits
AffiliatedCompanies
Professional Services
$344,701
Cash Contribution
$119,571
In-Kind Contribution
$2,415,485
Pro Bono Contribution
$2,879,757
2015 Total Contributions
Community Giving
2015
Revenue
$46M
@RaffaDoMore
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• Peer benchmarking survey
• Last year, over 700 nonprofits
participated
• Helps to answer
– How do other nonprofits invest their
reserves?
– Are our investment policies “normal”?
– Is our investment performance in-line with
similar organizations?
• FREE results report
• Visit www.npinvesting.org to see last
year’s Executive Summary
The Study on Nonprofit Investing (SONI)
@SONIstudy
Participate today! Deadline is Tuesday, Feb. 28
https://www.surveymonkey.com/r/2017SONISurvey_116
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“CSR refers to business practices involving initiatives that
benefit society.”
-Business News Daily
Corporate Social Responsibility (CSR) defined
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Companies choose different paths with their CSR
programs based on their lifecycle, mission and values
Be Philanthropic
Maximize
Profit
Align with
a Cause
Create
Shared Value
Make a Collective
Impact
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Regardless of the path chosen, companies who actively
engage in CSR realize key stakeholder benefits
• Differentiation
• PR & Marketing
• Customer loyalty
• Environment
• Supply Chain
• Cost Savings
• Productivity
• Talent Retention
• Company Culture
Brand Operations
Employee
Engagement
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While consumers have long been pressuring companies
to be socially responsible, Millennials now demand it
SOURCE: Cone Communications, Millennial CSR Study, 2015
…Millennials would switch brands to one
associated with a cause (vs. 85% U.S. average)
…Use social media to engage around CSR (vs. 53%
U.S. average)
…Are willing to take a pay cut to work for a
responsible company (vs. 56% U.S. average)
91%
66%
62%
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With a new lens on CSR, socially responsible companies
are finding innovative ways to add value to nonprofits
Stakeholder engagement
Supplemental funding
Technology/Products
Strategic Expertise
Marketing
Back Office Support
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As a result, relationships between companies and
nonprofits are transforming
7
Transactional Transformational
•Collaborative
•Shared goals
•Ongoing, open dialogue
•Impact-driven
•Independent
•Misaligned objectives
•Infrequent 1-way communication
•Metrics-driven
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Not all “ships” are created equal, but all can create
mutually beneficial relationships
Choose your ship:
SPECTATOR SPONSOR PARTNER
Strategic partnership
An agreement between two mission aligned
organizations to share resources and work
together in the pursuit of common goals
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Identify the best potential strategic
partners based on common goals
1. Motivation 2. Passion 3. Resources and Skills
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Present your organization well
• How do you present the opportunity to partner in a way that
inspires interest and commitment from a corporation?
SOURCE: Simon Mainwaring, 2013
Strong
Value Proposition
Inspired
Storytelling
Articulated
Benefits
+ =
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Highlight how your organization can
add value
Brand Operations
Stakeholder
Engagement
How can you help
build their brand
and reputation?
How can you help
engage their
stakeholders?
How can you help
improve their
operations or
save money?
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Brand: Give the company a platform to
build its brand reputation
Event Sponsorship
Marketing
Disaster Relief
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•Walks, Runs
•Care/Impact Days,
Weeks, Months
• Drives & Kit Assembly
• Micro-Volunteerism
• Board Service
• Pro-bono Service
• Mentoring
• Loaned Execs
• Fellowships
•Matching Gifts
• Dollars for Doers
• United Way/CFC
• Employee Funds
•Online Giving
Campaigns
Involvement
Projects
Employee
Giving
Skills-based
Volunteerism
Employee Engagement: Nonprofits can
offer many opportunities for employees
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Operations: Help your partners be more
efficient and save resources
Business
development
Team building
through
volunteerism
Inspiring
stories from
those you
serve
SME
knowledge
Professional
development
through
board
service
Product
creation
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Follow through - don’t disappear!
Honor your
commitments
Connect
regularly
Evaluate
frequently
Celebrate
shared success
Listen
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Trend: The rise of B Corps
90% of Americans say that
companies must not only say a
product or service is beneficial,
but they need to prove it.”
- Cone Communications
“73% of consumers care about
the company, not just the product
when making a purchasing
decision.”
- BBMG
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Trend: Certified B Corps
2048+
CERTIFIED B CORPS
50+
COUNTRIES
130+
INDUSTRIES
1
UNIFYING GOAL
Business As A Force
For Good
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5 Common Questions Asked by a Corporate Funder
How does this help our employees?
What business objective does this help us achieve?
How will this help tell our story?
What do we hope to gain from this investment?
How long have we been involved with this organization?
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2
3
4
5
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Our Final Thoughts
• Be flexible! Companies look to support nonprofit organizations in a
variety of ways – through cash and non-cash resources
• Do your homework! Take the time to get to know your prospects
• Tailor your pitch! Show how your organization aligns with the
social and business objectives of the individual prospect
• Demonstrate value! Partnerships should be mutually beneficial
• Be proactive! Cultivate relationships between your organization's
employees and the company’s
• Stay informed! Know the latest trends and best practices in CSR