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Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 1
Changing Government
To Move at the Speed of Business!
Brian W. Ness Director, Idaho Transportation Dept. β€’ President, WASHTO
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Megaload in North Idaho
2
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Megaloads at Port of Lewiston
3
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
4
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
5
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
6
W A S H T O
Western Association of
State Highway and
Transportation Officials
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Maximize Return on Investment
7
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
The Need for Change
β€’ Not Results-Focused
β€’ Too Many Layers of
Management
β€’ 1960s Civil Service Model
8
Director
Deputy Director
Administrators
Assistants
Level 3 Managers
Level 2 Managers
Level 3 Supervisors
Level 2 Supervisors
Front Line
Level 1 Program Managers
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 9
1960s Civil Service Model
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Strategic Goals
10
β€’ Place decision-making closer to where the work is done
β€’ Reduce layers of supervisions.
β€’ Increase efficiency and customer service
β€’ Improve accountability
β€’ Focus on the mission:
YOUR safety, YOUR mobility, YOUR Economic Opportunity
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Building a Foundation of Excellence
β€’ Higher return on investment
β€’ Tracking results, not processes
β€’ Kept our promises to citizens
11
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Building a Foundation of Excellence
12
β€’ Removed every other layer
of supervision
β€’ Reduced workforce by 8 Β½ percent
β€’ All Performance Indicators are up
β€’ Employees more satisfied
and productive
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Result: Better Services to the Public
13
Highways Clear of Snow
and Ice During Storms
β€’ 2010: 28% of the time
β€’ 2016: 76% of the time
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Nine Steps
14
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Building a Foundation of Excellence
15
β€’ Setting the direction
β€’ Improving the organization
β€’ Empowering employees
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Vision
16
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 17
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 18
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
β€’ Roadmap to ITD’s success
β€’ Sets the path for the department
β€’ Ties ITD goals to Governor’s
plans for Idaho
Step 2 β€” Strategic Plan
19
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Strategic Plan
20
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Strategic Plan
β€’ Monitors where we are
β€’ Shows where we are going
β€’ Shows distance to destination
21
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Strategic Plan
22
Your Safety. Your Mobility. Your Economic Opportunity.
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 23
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 3 β€” Accountability / Performance
Measuring outcomes
and performance,
not processes
Performance plans
tied directly to
strategic goals
24
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Accountability / Performance
25
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 26
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 4 β€” Realignment
β€’ Reduced layers
of management
β€’ Increased span
of control
2727
Director
Deputy Director
Administrators
Assistants
Level 3 Managers
Level 2 Managers
Level 3 Supervisors
Level 2 Supervisors
Front Line
Chief Officers
Administrators
Managers
Supervisors
Director
Front Line
Level 1 Program Managers
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Realignment
Reduced Workforce by 8 Β½ Percent
$50 million in Salary Savings
Received AASHTO President’s
Award for Administration
28
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 29
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 30
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 5 β€” Credibility
β€’ Worked hard to
regain credibility
β€’ Received state and
national awards
for excellence
31
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Credibility
32
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Credibility
33
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 34
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 6 β€” Efficiency
β€’ To be successful, ITD must also
be efficient
β€’ Making the most from
resources and dollars
35
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Efficiency
Results:
β€’ Innovations and efficiency
improvement saved
time and money
β€’ Funded additional
transportation projects
36
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 37
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 7 β€” Employee Compensation
Salary Improvements:
β€’ Attract top performers
β€’ Reward employees for
their skills and effectiveness
β€’ Increase productivity
and performance
38
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 39
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Step 8 β€” Employee Development
ITD’s future workforce
will look different
β€’ Fewer people
β€’ More highly skilled
40
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 41
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Three Categories of Behavior
β€’ Passive (Your Agenda)
β€’ Aggressive (MY Agenda)
β€’ Constructive (OUR Agenda)
42
Step 9 β€” Cultural Change
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Cultural Change
ITD was primarily a
passive/defensive
organization
Now taking steps toward
the ideal culture, to be
more constructive
43
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 44
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 45
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
What Does this Mean for You?
β€’ An β€œour” agenda
β€’ β€œYes if” rather than
β€œNo, because”
β€’ Lower Costs
46
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 47
Transportation System is Vital to the Economy
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Adam Smith β€” The Wealth of Nations
β€œOne of the essential duties of government is to
erect and maintain public works to facilitate commerce.”
48
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 49
Investing to β€œCreate” Commerce
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 50
β€’ Improve the data
β€’ Develop a process to use the data
β€’ Increase the use of cost-benefit and other types of economic
analysis in making transportation decisions
β€’ Better connect goals, measures, and plans
β€’ Improve intergovernmental and interagency coordination
PEW Recommendations
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
β€’ ITD’s Strategic Plan
focuses on the state’s
overall economic goals
Strategic Plan
51
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Performance Measures
Lag
Measures
Lead
Measures
52
vs
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Outdated Project-Selection Criteria
53
How many jobs
will be created?
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
U.S. Government Accountability Office
β€œSimply assuming that any transportation
investment will stimulate and produce
long-term gains for the economy is not
a sound basis for investment.”
54
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
β€’ Idaho’s gross domestic product
β€’ Jobs and business revenues
β€’ Efficiency in which goods are
transported
β€’ Travel times for commuting,
commerce, recreation, and tourism
What We Measure
55
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Partnerships with Government and Industry
56
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Idaho Freight Study
57
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Standardize the Truck Permitting Process
Unnecessary differences reduce efficiency
58
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Standardize the Truck Permitting Process
59
PRIORITIES:
β€’ Days and Hours of Operation
β€’ Pilot Car Requirements
β€’ Warning Flags
β€’ Warning Lights
β€’ Warning Signs
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Night Travel Disparities for Over-legal Trucks
IDAHO
β€’ 10 feet wide (max.)
β€’ 100 feet long
(max.)
MONTANA
β€’ 10 feet wide (max.)
β€’ 110 feet long
(max.)
WASHINGTON
β€’ 12 feet wide (max.)
β€’ 105 feet long
(max.)
60
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Pilot Car Disparities for Over-legal Trucks
IDAHO
β€’ One pilot car if
truck is over 12’
wide
β€’ Two pilot cars if
truck is more than
14’ wide
MONTANA
β€’ One pilot car if
truck is over 12’ 6”
wide
β€’ Two pilot cars if
truck is more than
16’ 6” wide
WASHINGTON
β€’ Two pilot cars if
truck is over 11’
wide
61
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
Minor Compromises Can Remove Barriers
62
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
The Bottom Line
β€’ Facilitate
Commerce
β€’ Standardize
Requirements
β€’ Improve Government
to Better Serve You
Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ
64

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2016 STS - Brian Ness: A Shared Vision

  • 1. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 1 Changing Government To Move at the Speed of Business! Brian W. Ness Director, Idaho Transportation Dept. β€’ President, WASHTO
  • 2. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Megaload in North Idaho 2
  • 3. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Megaloads at Port of Lewiston 3
  • 4. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 4
  • 5. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 5
  • 6. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 6 W A S H T O Western Association of State Highway and Transportation Officials
  • 7. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Maximize Return on Investment 7
  • 8. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ The Need for Change β€’ Not Results-Focused β€’ Too Many Layers of Management β€’ 1960s Civil Service Model 8 Director Deputy Director Administrators Assistants Level 3 Managers Level 2 Managers Level 3 Supervisors Level 2 Supervisors Front Line Level 1 Program Managers
  • 9. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 9 1960s Civil Service Model
  • 10. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Strategic Goals 10 β€’ Place decision-making closer to where the work is done β€’ Reduce layers of supervisions. β€’ Increase efficiency and customer service β€’ Improve accountability β€’ Focus on the mission: YOUR safety, YOUR mobility, YOUR Economic Opportunity
  • 11. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Building a Foundation of Excellence β€’ Higher return on investment β€’ Tracking results, not processes β€’ Kept our promises to citizens 11
  • 12. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Building a Foundation of Excellence 12 β€’ Removed every other layer of supervision β€’ Reduced workforce by 8 Β½ percent β€’ All Performance Indicators are up β€’ Employees more satisfied and productive
  • 13. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Result: Better Services to the Public 13 Highways Clear of Snow and Ice During Storms β€’ 2010: 28% of the time β€’ 2016: 76% of the time
  • 14. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Nine Steps 14
  • 15. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Building a Foundation of Excellence 15 β€’ Setting the direction β€’ Improving the organization β€’ Empowering employees
  • 16. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Vision 16
  • 17. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 17
  • 18. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 18
  • 19. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ β€’ Roadmap to ITD’s success β€’ Sets the path for the department β€’ Ties ITD goals to Governor’s plans for Idaho Step 2 β€” Strategic Plan 19
  • 20. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Strategic Plan 20
  • 21. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Strategic Plan β€’ Monitors where we are β€’ Shows where we are going β€’ Shows distance to destination 21
  • 22. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Strategic Plan 22 Your Safety. Your Mobility. Your Economic Opportunity.
  • 23. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 23
  • 24. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 3 β€” Accountability / Performance Measuring outcomes and performance, not processes Performance plans tied directly to strategic goals 24
  • 25. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Accountability / Performance 25
  • 26. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 26
  • 27. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 4 β€” Realignment β€’ Reduced layers of management β€’ Increased span of control 2727 Director Deputy Director Administrators Assistants Level 3 Managers Level 2 Managers Level 3 Supervisors Level 2 Supervisors Front Line Chief Officers Administrators Managers Supervisors Director Front Line Level 1 Program Managers
  • 28. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Realignment Reduced Workforce by 8 Β½ Percent $50 million in Salary Savings Received AASHTO President’s Award for Administration 28
  • 29. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 29
  • 30. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 30
  • 31. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 5 β€” Credibility β€’ Worked hard to regain credibility β€’ Received state and national awards for excellence 31
  • 32. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Credibility 32
  • 33. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Credibility 33
  • 34. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 34
  • 35. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 6 β€” Efficiency β€’ To be successful, ITD must also be efficient β€’ Making the most from resources and dollars 35
  • 36. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Efficiency Results: β€’ Innovations and efficiency improvement saved time and money β€’ Funded additional transportation projects 36
  • 37. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 37
  • 38. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 7 β€” Employee Compensation Salary Improvements: β€’ Attract top performers β€’ Reward employees for their skills and effectiveness β€’ Increase productivity and performance 38
  • 39. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 39
  • 40. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Step 8 β€” Employee Development ITD’s future workforce will look different β€’ Fewer people β€’ More highly skilled 40
  • 41. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 41
  • 42. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Three Categories of Behavior β€’ Passive (Your Agenda) β€’ Aggressive (MY Agenda) β€’ Constructive (OUR Agenda) 42 Step 9 β€” Cultural Change
  • 43. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Cultural Change ITD was primarily a passive/defensive organization Now taking steps toward the ideal culture, to be more constructive 43
  • 44. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 44
  • 45. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 45
  • 46. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ What Does this Mean for You? β€’ An β€œour” agenda β€’ β€œYes if” rather than β€œNo, because” β€’ Lower Costs 46
  • 47. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 47 Transportation System is Vital to the Economy
  • 48. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Adam Smith β€” The Wealth of Nations β€œOne of the essential duties of government is to erect and maintain public works to facilitate commerce.” 48
  • 49. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 49 Investing to β€œCreate” Commerce
  • 50. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 50 β€’ Improve the data β€’ Develop a process to use the data β€’ Increase the use of cost-benefit and other types of economic analysis in making transportation decisions β€’ Better connect goals, measures, and plans β€’ Improve intergovernmental and interagency coordination PEW Recommendations
  • 51. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ β€’ ITD’s Strategic Plan focuses on the state’s overall economic goals Strategic Plan 51
  • 52. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Performance Measures Lag Measures Lead Measures 52 vs
  • 53. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Outdated Project-Selection Criteria 53 How many jobs will be created?
  • 54. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ U.S. Government Accountability Office β€œSimply assuming that any transportation investment will stimulate and produce long-term gains for the economy is not a sound basis for investment.” 54
  • 55. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ β€’ Idaho’s gross domestic product β€’ Jobs and business revenues β€’ Efficiency in which goods are transported β€’ Travel times for commuting, commerce, recreation, and tourism What We Measure 55
  • 56. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Partnerships with Government and Industry 56
  • 57. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Idaho Freight Study 57
  • 58. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Standardize the Truck Permitting Process Unnecessary differences reduce efficiency 58
  • 59. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Standardize the Truck Permitting Process 59 PRIORITIES: β€’ Days and Hours of Operation β€’ Pilot Car Requirements β€’ Warning Flags β€’ Warning Lights β€’ Warning Signs
  • 60. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Night Travel Disparities for Over-legal Trucks IDAHO β€’ 10 feet wide (max.) β€’ 100 feet long (max.) MONTANA β€’ 10 feet wide (max.) β€’ 110 feet long (max.) WASHINGTON β€’ 12 feet wide (max.) β€’ 105 feet long (max.) 60
  • 61. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Pilot Car Disparities for Over-legal Trucks IDAHO β€’ One pilot car if truck is over 12’ wide β€’ Two pilot cars if truck is more than 14’ wide MONTANA β€’ One pilot car if truck is over 12’ 6” wide β€’ Two pilot cars if truck is more than 16’ 6” wide WASHINGTON β€’ Two pilot cars if truck is over 11’ wide 61
  • 62. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ Minor Compromises Can Remove Barriers 62
  • 63. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ The Bottom Line β€’ Facilitate Commerce β€’ Standardize Requirements β€’ Improve Government to Better Serve You
  • 64. Your Safety ο‚Ÿ Your Mobility ο‚Ÿ Your Economic Opportunity ο‚Ÿ SCRA ο‚Ÿ March 2, 2016 www.itd.idaho.gov ο‚Ÿ 64