Colette Rifflart has over 7 years of experience working in customer service roles in cafes and hotels along the Monterey Peninsula. She is currently pursuing a bachelor's degree in Sociology with a concentration in women, gender, and sexuality studies at San Jose State University. Rifflart has excellent customer service skills and thrives in fast-paced environments, as demonstrated through roles as a barista, front desk attendant, and swim teacher. She also volunteers with SJSU's Serious Fun Children's Network Club and has received awards for student of the year.

1. Colette Rifflart
Objective:
To work while using my knowledge and experience; as well as gathering new skills while
attending San José State University where I am working towards earning my bachelors degree in
Sociology with a concentration in women, gender, and sexuality studies.
Work experience:
Carmel Lodge, Carmel, CA
Front desk- January 2014- August 2015
 Worked as front desk in the morning and my duties were; breakfast service,
check-outs, phone call reservations, and check-ins
Café La Strada, Cannery Row, CA
Barista- June 2012- January 2014
 Part of the Monterey Plaza Hotel and Spa, constantly serving guests, tourists, and
locals espresso drinks, pastries, and other food items
Carmel Bakery, Carmel, CA
Barista – June 2011 –October 2011
 Welcomed customers, took food orders, made espresso drinks and cashiered in a
very busy environment
Carmel Valley community pool, Carmel Valley, CA
Swim Teacher – summer of 2007& 2008
 Taught four- five year olds how to swim, usually three one-hour sessions per day
Education:
Carmel High School, 2012
Monterey Peninsula College, 2015 AA-T Sociology
San José State University, currently attending
Skills:
Excellent customer service skills
Ability to be highly productive in fast-pace environments
Goal oriented and dependable
Excellent at multitasking and problem solving
Proficient in various PC applications such as Microsoft Word, and PowerPoint
Phone call reservations
Understanding of Booking Center website
Awards, Volunteer work:
Student of the Year
Swim teacher
Red Cross (Carmel High School)
VAPA student of the year award
SJSU Serious Fun Children’s Network Club, Fall 2015