KC16: The Adverse Effects Of Learning Too Much - And How To Fix ItKelvin Chan
KC16: The Adverse Effects Of Learning Too Much - And How To Fix It
http://kelvinchan.org/kc16-adverse-effects-learning-much/
#KC16 #Adverse #Effects #Learning #Too #Much #How #FixIt #Success #Inspiration #Analysis #Paralysis
12 things Disney and Pixar teach us about customer support.Freshdesk Inc.
At first glance, movies about princesses, superheroes and talking snowmen may not really make sense in the customer support space. We gave it a shot anyway.
Spoiler Alert: They do.
For more tips on customer support, head over to the Freshdesk blog - http://blog.freshdesk.com/
Sharing with you my submitted portfolio, with a thumbs up from my mentor. Thank you
Please check out my website:
https://maricelmainit911.wixsite.com/mainitva
Developing a Successful Parent Program in Conjunction with an Established K-1...Society of Women Engineers
This workshop will provide the resources and encouragement to plan and execute a successful parent program to coincide with established K-12 outreach events. Parent programs provide the parents, educators, and guardians of the girls an opportunity to learn and have fun instead of supervising their daughters. We will discuss the five components of our program: information on the STEM gap and gender bias, hands-on design activities, an outline of different engineering fields, college preparation, and a student panel. This workshop will provide the tools to prepare the presentations, activity guidelines, and resources to adapt the program to fit your needs.
In a world of fast paced and social media culture, it's imperative to keep your audience engaged in virtual events and webinars, for lead generation and customer loyalty. Find out the practical tips of Audience Engagement and increase your loyal customer database.
KC16: The Adverse Effects Of Learning Too Much - And How To Fix ItKelvin Chan
KC16: The Adverse Effects Of Learning Too Much - And How To Fix It
http://kelvinchan.org/kc16-adverse-effects-learning-much/
#KC16 #Adverse #Effects #Learning #Too #Much #How #FixIt #Success #Inspiration #Analysis #Paralysis
12 things Disney and Pixar teach us about customer support.Freshdesk Inc.
At first glance, movies about princesses, superheroes and talking snowmen may not really make sense in the customer support space. We gave it a shot anyway.
Spoiler Alert: They do.
For more tips on customer support, head over to the Freshdesk blog - http://blog.freshdesk.com/
Sharing with you my submitted portfolio, with a thumbs up from my mentor. Thank you
Please check out my website:
https://maricelmainit911.wixsite.com/mainitva
Developing a Successful Parent Program in Conjunction with an Established K-1...Society of Women Engineers
This workshop will provide the resources and encouragement to plan and execute a successful parent program to coincide with established K-12 outreach events. Parent programs provide the parents, educators, and guardians of the girls an opportunity to learn and have fun instead of supervising their daughters. We will discuss the five components of our program: information on the STEM gap and gender bias, hands-on design activities, an outline of different engineering fields, college preparation, and a student panel. This workshop will provide the tools to prepare the presentations, activity guidelines, and resources to adapt the program to fit your needs.
In a world of fast paced and social media culture, it's imperative to keep your audience engaged in virtual events and webinars, for lead generation and customer loyalty. Find out the practical tips of Audience Engagement and increase your loyal customer database.
Atanas Youroukov's (chief platform architect of http://favit.com) slides during the fourth annual entrepreneurship conference "StartUP" in Sofia, Bulgaria
4 key signs you are unhappy at work and 1 simple thing you can do about itWorkInConfidence
Ever felt like a puppet on a string? Being tossed in all manner of directions and feeling out of control? Well, welcome to the world of being ‘unhappy’ at work. If you know the cause of your unhappiness you are a further along the road to finding a solution than you think.
Close up to 80% Of Your Sales With The Box and Close method With Kenny CannonKenny Cannon
In order to close a deal the prospect must be sold on both Emotion AND logic. The box and close method does this without the prospect even knowing they are being 'sold to.' It is literally impossible for a qualified prospect to say no after this method is used. Created by Kenny Cannon
Business Savvy From the Start: Excel in an Entry Level JobRasmussen College
If you’re in an entry level position looking to make your way up the corporate ladder, you have to stand out amongst other candidates and colleagues in this competitive job market. How you dress, email etiquette, and the relationships you build could make or break your climb. Our subject matter expert, George Alland, shares business insight to ensure entry level candidates make the most out of their first job.
Watch the presentation: https://www.youtube.com/watch?feature=player_embedded&v=HK5QDvvhVWU
Featured Speaker:
George Alland
Full-time Online Instructor
Rasmussen College
Atanas Youroukov's (chief platform architect of http://favit.com) slides during the fourth annual entrepreneurship conference "StartUP" in Sofia, Bulgaria
4 key signs you are unhappy at work and 1 simple thing you can do about itWorkInConfidence
Ever felt like a puppet on a string? Being tossed in all manner of directions and feeling out of control? Well, welcome to the world of being ‘unhappy’ at work. If you know the cause of your unhappiness you are a further along the road to finding a solution than you think.
Close up to 80% Of Your Sales With The Box and Close method With Kenny CannonKenny Cannon
In order to close a deal the prospect must be sold on both Emotion AND logic. The box and close method does this without the prospect even knowing they are being 'sold to.' It is literally impossible for a qualified prospect to say no after this method is used. Created by Kenny Cannon
Business Savvy From the Start: Excel in an Entry Level JobRasmussen College
If you’re in an entry level position looking to make your way up the corporate ladder, you have to stand out amongst other candidates and colleagues in this competitive job market. How you dress, email etiquette, and the relationships you build could make or break your climb. Our subject matter expert, George Alland, shares business insight to ensure entry level candidates make the most out of their first job.
Watch the presentation: https://www.youtube.com/watch?feature=player_embedded&v=HK5QDvvhVWU
Featured Speaker:
George Alland
Full-time Online Instructor
Rasmussen College
Strategic approach to managing safety and environmental critical elements (SE...Ian Thomas
This presentation was presented at Offshore Europe, 2015. It describes a strategic approach to identification of SECEs.
It is a requirement Offshore Directive 2013/30/EU that operators and owners establish schemes for independent verification of safety and environmentally critical elements (SECEs)
Professional development for practice managers - the impact of peer appraisalNHS England
Presentation from the Practice Manager Development Conference: Professional development for practice managers - the impact of peer appraisal.
Louise Greenwood Wessex LMC
Recorded webinar: http://slidesha.re/1nOR5i5
Subscribe: http://ksmartin.com/subscribe
Purchase the book: http://bit.ly/TOObk
This webinar features content from Karen's workshop and talk at the Lean Enterprise Institute and Lean Frontiers Coaching Summit, held on July 29 & 30, 2014 in Long Beach, California.
Both the workshop and talk focus on learning how to break the "telling" habit as a leader or improvement coach, and how to use the right questions at the right time to develop people more effectively and get better work results.
Not everyone wants to be a leader, to take charge of the group or situation and be the "coach." It requires a certain personality, some training, and coaching experience. But, even more difficult is the challenge of learning how to be coached. Can you listen to others? Can you take direction and feedback and be a good participant, if you're not the coach?
In this presentation, Larry goes through tips on How to Coach and How to Be Coached.
TRAINING FOR SUCCESS - A Guide for Novice TrainersIvana Miklovic
WHY SHOULD YOU OWN THIS BOOK?
• Do you lead training sessions?
• Do you sometimes get the feeling that even though you handled the training
well, some things could have been different?
• Do you recognize that there must be a way for you to do your job in more
professional manner?
• Have you ever asked yourself if you be more useful for the participants?
• Would you be able to explain the reason for proceeding with a given step
at the training? Or do you just do it because others do it that way?
If you answered “yes” at least once, then this book is intended for you.
ABOUT THE BOOK
The book offers a glimpse behind the curtains of working as a trainer, revealing
the methodological principles of their work. It analyses the different phases of
a training session as well as providing a step-by-step guide on what to do in
each one. Additionally, it is filled with countless tips that can be used in practice.
In the author’s words: first you have to know the rules; only later can you break
them. In this book, you will get to know the key principles of a trainer’s work
- principles that can also be used when leading workshops, seminars, or any
other educational event.
ABOUT THE AUTHOR
Ivana Miklovič has been a Personal Development
trainer for more than ten years. Participants to
her training sessions value and appreciate her
for her innovative approach to training; her
kind, receptive approach to the participants; her
preparedness; and her professionality. Her clients
have included: Deutsche Telekom Shared Services,
Slovak Telecom, UniCredit Bank, Kamapro, Delphi,
Ahold, TNT, Holcim…
WHERE CAN YOU BUY IT?
* Apple iBookstore
* amazon.com
* Martinus.sk
* Martinus.cz
* KNIHCENTRUM.cz
* JRC.cz
* iPark.sk
* UniKnihy.sk
* Brloh.sk
* E-knihy
* Artforum.sk
* Abz.cz
* Skvelo.sk
1. 2015 Training Feedback
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After this training, I was able to performmy job
4. 2015 Training Feedback
“Paula did a great job!”
“Paula was an amazingtrainer,she knew what she was doingand was very informative! Easily approachablewith any questions a nd
was consideratewith everyone's learningspeeds.In the future, additional trainersmay be beneficial so thatpeople who need
more/less time on a subject,more help is available.Great balancewith information,testing skills,and mock calls which were
extremely helpful.”
“I took a lot out of the trainingand thought it more than prepared me enough for takingmy firstcall.The tra iningwas
understandable,quick,and somewhat fun! Personally,I think the only other thing I would've wanted is more time justlisteni ngto
CSR's take calls.other than that, wonderful trainingprogram.”
“Best trainingI have ever had!”
“I very much enjoyed my trainingand ampleasantly surprised athow much trainingand time this company and the trainers are
willingto providetheir employees to give them the tools they need to succeed as a CSR. Paula is wonderful and does a great job as
the trainer.”
“Try to explain verbiagein the remarks in a simpler format. Otherwise, everything was covered in the trainingguide.”
“Make sure "piggybacking"gets covered.”
“Small groups / classes seemto work better. Our initial classwas huge - things moved much better in smaller groups after that.
Paula is wonderful:Funny, smart, kind,and ableto keep the huge group under control.”
“Wish there was an actual classroomin Mendota that maybe has power point or overhead screens.Same time I did likethe one on
one attention provided by havinga smaller class.”
“Mock callsthrough training - maybe doing thru the ShoreTel core. It's hard to hear everyone, and it's not the same as a real call.
Havingmore than one person being ablefor training.3 at leastfor a group of 5-6 or more paceof topic and training more time or
one on one please.”
“Spend a bitmore time preparinghow to handlehomeowner calls.Itwill help preparefor the onslaughtof spoon feeding! :) On ly
comment I have aboutthe pacewas I felt likeI wanted to move faster / cover more topics,but I know a lotof that is dependent on
the classes overall understanding.”
“The pacewas way too slow,but necessary due to number of people and various learningspeeds.”
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