Although you do it to improve, to better your serve ... your customers don't always see the adjustments. And how Little movies can make your case stronger
SALES PITCH is a line of talk that attempts to persuade someone or something, with a planned sales presentation strategy of a product or service designed to initiate and close a sale of the product or service.
Frank Geers is starting a qualitative market research community called MaResCon to conduct research in new and innovative ways. He has over 20 years of experience in the field and wants to explore different qualitative research methods. He plans to write a book about qualitative research methods and how to evaluate them. The first part of the book will focus on defining key performance indicators to evaluate the quality and value of qualitative research projects. Geers is seeking input from others in the field on what metrics should be used to determine if a qualitative project was successful and provided value.
Although you do it to improve an experience, to better serve your audience... your customers don't always see the adjustments. And how Little movies can make your case stronger
What Is Insight? The Five Principles of Effective Insight DefinitionTHRIVE
The document discusses insights and how to define them effectively. It begins by explaining that insights should guide design and innovation. It then lists five principles for defining insights: 1) set the context, 2) communicate the dilemma, 3) articulate the why, 4) capture the motivation, and 5) envision the ideal. The document emphasizes that insights must be based on rigorous analysis and provide a new perspective to challenge conventions.
What Is Insight? The Five Principles of Effective Insight DefinitionJonathan Dalton
As customer experiences take center stage so does the need for more profound and compelling insight definition. Insights form the cornerstone of the design and innovation process, a lighthouse for what you should do next, and a catalyst for creating new value for your customers. Learn how to master the critical process of insight definition with THRIVE's latest Yellow Paper.
Jason Fraser - A Leaders' Guide to Implementing Lean Startup in OrganisationsLean Startup Summit EMEA
The Leader's Guide Workshop walks through the 8 Sections of Eric Reis's Leader's Guide, breaking out each section into actions that you can take as a leader to bring Lean Startup to your organization. We'll cover some of the basics of Lean Startup and how to reframe them for easier consumption in your organisation, then delve into the difficult areas of people, money, and scale.
SALES PITCH is a line of talk that attempts to persuade someone or something, with a planned sales presentation strategy of a product or service designed to initiate and close a sale of the product or service.
Frank Geers is starting a qualitative market research community called MaResCon to conduct research in new and innovative ways. He has over 20 years of experience in the field and wants to explore different qualitative research methods. He plans to write a book about qualitative research methods and how to evaluate them. The first part of the book will focus on defining key performance indicators to evaluate the quality and value of qualitative research projects. Geers is seeking input from others in the field on what metrics should be used to determine if a qualitative project was successful and provided value.
Although you do it to improve an experience, to better serve your audience... your customers don't always see the adjustments. And how Little movies can make your case stronger
What Is Insight? The Five Principles of Effective Insight DefinitionTHRIVE
The document discusses insights and how to define them effectively. It begins by explaining that insights should guide design and innovation. It then lists five principles for defining insights: 1) set the context, 2) communicate the dilemma, 3) articulate the why, 4) capture the motivation, and 5) envision the ideal. The document emphasizes that insights must be based on rigorous analysis and provide a new perspective to challenge conventions.
What Is Insight? The Five Principles of Effective Insight DefinitionJonathan Dalton
As customer experiences take center stage so does the need for more profound and compelling insight definition. Insights form the cornerstone of the design and innovation process, a lighthouse for what you should do next, and a catalyst for creating new value for your customers. Learn how to master the critical process of insight definition with THRIVE's latest Yellow Paper.
Jason Fraser - A Leaders' Guide to Implementing Lean Startup in OrganisationsLean Startup Summit EMEA
The Leader's Guide Workshop walks through the 8 Sections of Eric Reis's Leader's Guide, breaking out each section into actions that you can take as a leader to bring Lean Startup to your organization. We'll cover some of the basics of Lean Startup and how to reframe them for easier consumption in your organisation, then delve into the difficult areas of people, money, and scale.
Lean Management Review at Volunteer MauritiusMushood Badulla
Start Up Mauritius provides lean management training to help participants successfully complete an entrepreneurial internship. The training covers lean startup techniques like developing value and growth hypotheses to test assumptions about business ideas. A key technique taught is creating a minimum viable product (MVP) - a basic version of the product with minimum features - to test assumptions without large investments. Participants will learn to test MVPs, analyze results, and either improve the product or "pivot" the business strategy based on what they learn to increase chances of success. The goal is for participants to gain experience from an initial failure in order to succeed in future business endeavors.
- The document discusses the challenges the interviewee has faced in their 3 years in their job, finding issues like PPI and misconduct in wholesale markets to be more persistent than expected. Large organizations have found it difficult to drive needed cultural changes throughout.
- When asked about the RDR two years later, the interviewee acknowledges both successes like increased professionalism but also lingering issues around clarity of advice charges and independent vs restricted definitions. Firms have faced an estimated £2.6 billion cost from RDR but its ultimate benefits will be difficult to quantify.
Aldi-Süd - Keynote Marketing IO Days - End-to-End - what is it about and why...Conny Dethloff
Ich wurde heute zu einem Workshop bei Aldi-Süd eingeladen, eine Keynote zu End-to-End zu halten. Anbei mein Vortragsmanuskript.
In dieser Keynote habe ich die folgenden Fragen beantwortet:
1. Was bedeutet End-to-End eigentlich?
2. Warum ist End-to-End gerade so in Mode?
3. Was bedeutet End-to-End ganz konkret im Kontext Marketing im eCommerce?
Möchten Sie/ möchtest Du einen Austausch zu diesem Thema oder ist dieses Thema bei Ihnen/ bei Euch ähnlich präsent, sprechen Sie/ sprecht mich gerne an.
This document provides guidance on developing an effective project description and marketing strategy with little to no budget. It discusses finding a problem and providing a solution for customers. Marketing a product's benefits rather than just features is also emphasized. The document then covers developing a brand vision and voice through an concise project description that introduces the business and why the target audience should care about the solution being provided.
ProductTank Amsterdam - IceMobile Karlijn van den Bergicemobile
Product management means different things in different environments, but there is always some common ground. ProductTank Amsterdam organised a session to hear from 3 PMs in different types of companies, to understand their responsibilities, daily tasks and daily struggles.
IceMobile's Experience Director Karlijn van den Berg focussed on the similarities and differences between product management in agencies and companies.
This is a Futurelab Action Guide I wrote up on the topic of customer centricity.
Before you criticise the small fonts: it's designed for use on a small/computer screen only :-)
The document discusses various techniques for creating effective creative briefs and planning documents. It suggests that briefs should be concise yet inspiring, focusing on the key objective, strategy, and tone. Briefings should instruct the team, inspire them with the big picture, and provide checks to guide the work. Editing documents down to the essential elements and using concrete language helps ensure the core message comes through.
This newsletter from Purple News discusses various topics related to the telecommunications industry. It introduces new programs being offered by Nine Wholesale to help resellers grow their businesses, including a new VIP workshop on innovative sales methods and expert advice from industry specialists. It also highlights the benefits of becoming a Purple Partner, such as significant discounts on regulatory membership fees. An article shares insights from the managing director on building long-term customer relationships through quality service. Finally, it includes a word search puzzle and interview with the managing director of Nine Wholesale.
The document discusses how advertising has become too sterile and detached from consumers. It argues that focus groups, research reports, and agency briefs reduce consumers to simplistic profiles that don't reflect the complexity of human behavior. As a result, advertising campaigns developed from these sterile inputs fail to meaningfully connect with consumers. The document advocates for a more empathetic approach that understands consumers' perspectives and experiences to create effective advertising.
Customer centric innovations - the Swedish wayZélia Sakhi
This document discusses customer-centric innovation in Sweden and provides examples from Virtusize. Some key points:
1) Customer-centric innovations focus on understanding customer needs and iteratively developing products/services to meet those needs based on data about customer behaviors.
2) Success involves products/services that launch and remain relevant by adapting to changes through sustainable teams.
3) Sweden promotes cultures centered around agility, diversity of thought, and work-life flexibility, which fosters innovative thinking. Companies like Virtusize capitalize on talent, promote modern practices, and start small with innovations.
f you’re looking to build bigger and better ideas, you need to get feedback.
To get effective feedback you need to be able to explain your ideas clearly, really listen (listening is not just hearing!), slow down to make sure you are on the right path and most importantly be ready to kill bad ideas.
Deliverable: Do people understand the idea, what do they think of the idea, are we making progress. If there is no good hope of progress, kill the idea
10 B2B Masters Reveal Their Storytelling SecretsLinkedIn
It’s not businesses but the people within businesses who make buying decisions. B2B decision makers, like all consumers, decide with emotion and then justify their decisions with logic. And there’s no better way to connect with human emotions than a compelling story.
That's why we have compiled and published a new eBook, 10 B2B Masters Reveal Storytelling Secrets, to help marketers like you create content that stands out and inspires action by tapping into the human element. You’ll learn marketing humanization tactics, inspiring brand examples and storytelling tips from the following B2B marketing experts:
Jay Baer
Beth Comstock
Jason Miller
Jonah Sachs
David Raab
Bryan Eisenberg
Bryan Kramer
Lee Odden
Tim Washer
DJ Waldow
We sincerely hope you enjoy reading the excellent insights from these thought leaders as much as we enjoyed receiving them. Have your own storytelling tips to share? Tweet us http://www.twitter.com/LinkedInMktg
The document is a whitepaper that discusses the problem of "sterile advertising" and provides suggestions for making advertising more effective. [1] It argues that while research, briefs, and following best practices are important, they often result in advertising that is too impersonal and fails to connect with consumers. [2] The key is for agencies to develop greater empathy for consumers by getting out into the world and directly engaging with people. [3] Agencies need a culture that focuses on understanding consumers as emotional beings rather than just data points.
The document is a whitepaper that discusses the problem of "sterile advertising" and provides suggestions for making advertising more effective. It argues that while research, data analysis, and following best practices are important, they often result in advertising that is too impersonal and fails to connect with consumers on an emotional level. The whitepaper suggests that agencies need to develop a deeper empathy for consumers by getting out into the field, engaging directly with people, and hiring staff with backgrounds in fields like psychology. It also advocates embracing some degree of messiness and individuality in the creative process to develop ideas that truly resonate with audiences.
Definitive Guide to Sales Content PerformanceHighspot
The document provides an overview of content performance analytics for sales content. It discusses how analytics can now provide visibility into how sales content is used and performs throughout the sales process, unlike in the past when sales content was a "black hole". It outlines 8 key reports that provide insights into questions like what content reps have, what gets used, how content engages customers, and how it impacts business results. The document advocates analyzing content usage and performance across the entire sales lifecycle and content lifecycle to fully understand impact.
My 7-Step Guide to Build a Customer Journey Map in 1 Week (Lessons Learned)Nasti Šušnjara
Just because you say that you want to "delight your customers" doesn't mean that you actually do. Very often, we don't even know where we're failing to meet the expectations of our customers. This 7-steps exercise helped us visualize our customers’ experience and prioritize what we’ll work on based on data and not assumptions. The process has worked for me ever since.
Original article: https://medium.com/omneechannel/7-steps-guide-to-building-a-customer-journey-map-d2c3b00cfffd
Content:
1. Why you need to map out your customer experience
2. Don't get intimidated by the complexity
3. 7 steps to create your Customer Journey Map
- Collect data from your customers and prospects
- Define your personas and goals
- Define stages of your customer journey
- Add your customer actions, thoughts, and emotions
- Define key highlights and pain points
- Write down what you can do to improve
- Prioritize and execute changes
Special thanks to Kristjan Pecanac from Hekovnik startup school who helped me better understand these concepts when I just started my career in the tech industry.
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
Embark on style journeys Indian clothing store denver guide.pptxOmnama Fashions
Finding the perfect "Indian Clothing Store Denver" is essential for those seeking vibrant, authentic, and culturally rich attire in the heart of Colorado. Denver, a city known for its diverse culture and eclectic fashion scene, offers a variety of options for those in search of traditional and contemporary Indian clothing. Whether you're preparing for a wedding, festival, or cultural event, or simply wish to incorporate the elegance and beauty of Indian fashion into your wardrobe, discovering the right store can make all the difference.
Lean Management Review at Volunteer MauritiusMushood Badulla
Start Up Mauritius provides lean management training to help participants successfully complete an entrepreneurial internship. The training covers lean startup techniques like developing value and growth hypotheses to test assumptions about business ideas. A key technique taught is creating a minimum viable product (MVP) - a basic version of the product with minimum features - to test assumptions without large investments. Participants will learn to test MVPs, analyze results, and either improve the product or "pivot" the business strategy based on what they learn to increase chances of success. The goal is for participants to gain experience from an initial failure in order to succeed in future business endeavors.
- The document discusses the challenges the interviewee has faced in their 3 years in their job, finding issues like PPI and misconduct in wholesale markets to be more persistent than expected. Large organizations have found it difficult to drive needed cultural changes throughout.
- When asked about the RDR two years later, the interviewee acknowledges both successes like increased professionalism but also lingering issues around clarity of advice charges and independent vs restricted definitions. Firms have faced an estimated £2.6 billion cost from RDR but its ultimate benefits will be difficult to quantify.
Aldi-Süd - Keynote Marketing IO Days - End-to-End - what is it about and why...Conny Dethloff
Ich wurde heute zu einem Workshop bei Aldi-Süd eingeladen, eine Keynote zu End-to-End zu halten. Anbei mein Vortragsmanuskript.
In dieser Keynote habe ich die folgenden Fragen beantwortet:
1. Was bedeutet End-to-End eigentlich?
2. Warum ist End-to-End gerade so in Mode?
3. Was bedeutet End-to-End ganz konkret im Kontext Marketing im eCommerce?
Möchten Sie/ möchtest Du einen Austausch zu diesem Thema oder ist dieses Thema bei Ihnen/ bei Euch ähnlich präsent, sprechen Sie/ sprecht mich gerne an.
This document provides guidance on developing an effective project description and marketing strategy with little to no budget. It discusses finding a problem and providing a solution for customers. Marketing a product's benefits rather than just features is also emphasized. The document then covers developing a brand vision and voice through an concise project description that introduces the business and why the target audience should care about the solution being provided.
ProductTank Amsterdam - IceMobile Karlijn van den Bergicemobile
Product management means different things in different environments, but there is always some common ground. ProductTank Amsterdam organised a session to hear from 3 PMs in different types of companies, to understand their responsibilities, daily tasks and daily struggles.
IceMobile's Experience Director Karlijn van den Berg focussed on the similarities and differences between product management in agencies and companies.
This is a Futurelab Action Guide I wrote up on the topic of customer centricity.
Before you criticise the small fonts: it's designed for use on a small/computer screen only :-)
The document discusses various techniques for creating effective creative briefs and planning documents. It suggests that briefs should be concise yet inspiring, focusing on the key objective, strategy, and tone. Briefings should instruct the team, inspire them with the big picture, and provide checks to guide the work. Editing documents down to the essential elements and using concrete language helps ensure the core message comes through.
This newsletter from Purple News discusses various topics related to the telecommunications industry. It introduces new programs being offered by Nine Wholesale to help resellers grow their businesses, including a new VIP workshop on innovative sales methods and expert advice from industry specialists. It also highlights the benefits of becoming a Purple Partner, such as significant discounts on regulatory membership fees. An article shares insights from the managing director on building long-term customer relationships through quality service. Finally, it includes a word search puzzle and interview with the managing director of Nine Wholesale.
The document discusses how advertising has become too sterile and detached from consumers. It argues that focus groups, research reports, and agency briefs reduce consumers to simplistic profiles that don't reflect the complexity of human behavior. As a result, advertising campaigns developed from these sterile inputs fail to meaningfully connect with consumers. The document advocates for a more empathetic approach that understands consumers' perspectives and experiences to create effective advertising.
Customer centric innovations - the Swedish wayZélia Sakhi
This document discusses customer-centric innovation in Sweden and provides examples from Virtusize. Some key points:
1) Customer-centric innovations focus on understanding customer needs and iteratively developing products/services to meet those needs based on data about customer behaviors.
2) Success involves products/services that launch and remain relevant by adapting to changes through sustainable teams.
3) Sweden promotes cultures centered around agility, diversity of thought, and work-life flexibility, which fosters innovative thinking. Companies like Virtusize capitalize on talent, promote modern practices, and start small with innovations.
f you’re looking to build bigger and better ideas, you need to get feedback.
To get effective feedback you need to be able to explain your ideas clearly, really listen (listening is not just hearing!), slow down to make sure you are on the right path and most importantly be ready to kill bad ideas.
Deliverable: Do people understand the idea, what do they think of the idea, are we making progress. If there is no good hope of progress, kill the idea
10 B2B Masters Reveal Their Storytelling SecretsLinkedIn
It’s not businesses but the people within businesses who make buying decisions. B2B decision makers, like all consumers, decide with emotion and then justify their decisions with logic. And there’s no better way to connect with human emotions than a compelling story.
That's why we have compiled and published a new eBook, 10 B2B Masters Reveal Storytelling Secrets, to help marketers like you create content that stands out and inspires action by tapping into the human element. You’ll learn marketing humanization tactics, inspiring brand examples and storytelling tips from the following B2B marketing experts:
Jay Baer
Beth Comstock
Jason Miller
Jonah Sachs
David Raab
Bryan Eisenberg
Bryan Kramer
Lee Odden
Tim Washer
DJ Waldow
We sincerely hope you enjoy reading the excellent insights from these thought leaders as much as we enjoyed receiving them. Have your own storytelling tips to share? Tweet us http://www.twitter.com/LinkedInMktg
The document is a whitepaper that discusses the problem of "sterile advertising" and provides suggestions for making advertising more effective. [1] It argues that while research, briefs, and following best practices are important, they often result in advertising that is too impersonal and fails to connect with consumers. [2] The key is for agencies to develop greater empathy for consumers by getting out into the world and directly engaging with people. [3] Agencies need a culture that focuses on understanding consumers as emotional beings rather than just data points.
The document is a whitepaper that discusses the problem of "sterile advertising" and provides suggestions for making advertising more effective. It argues that while research, data analysis, and following best practices are important, they often result in advertising that is too impersonal and fails to connect with consumers on an emotional level. The whitepaper suggests that agencies need to develop a deeper empathy for consumers by getting out into the field, engaging directly with people, and hiring staff with backgrounds in fields like psychology. It also advocates embracing some degree of messiness and individuality in the creative process to develop ideas that truly resonate with audiences.
Definitive Guide to Sales Content PerformanceHighspot
The document provides an overview of content performance analytics for sales content. It discusses how analytics can now provide visibility into how sales content is used and performs throughout the sales process, unlike in the past when sales content was a "black hole". It outlines 8 key reports that provide insights into questions like what content reps have, what gets used, how content engages customers, and how it impacts business results. The document advocates analyzing content usage and performance across the entire sales lifecycle and content lifecycle to fully understand impact.
My 7-Step Guide to Build a Customer Journey Map in 1 Week (Lessons Learned)Nasti Šušnjara
Just because you say that you want to "delight your customers" doesn't mean that you actually do. Very often, we don't even know where we're failing to meet the expectations of our customers. This 7-steps exercise helped us visualize our customers’ experience and prioritize what we’ll work on based on data and not assumptions. The process has worked for me ever since.
Original article: https://medium.com/omneechannel/7-steps-guide-to-building-a-customer-journey-map-d2c3b00cfffd
Content:
1. Why you need to map out your customer experience
2. Don't get intimidated by the complexity
3. 7 steps to create your Customer Journey Map
- Collect data from your customers and prospects
- Define your personas and goals
- Define stages of your customer journey
- Add your customer actions, thoughts, and emotions
- Define key highlights and pain points
- Write down what you can do to improve
- Prioritize and execute changes
Special thanks to Kristjan Pecanac from Hekovnik startup school who helped me better understand these concepts when I just started my career in the tech industry.
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
Embark on style journeys Indian clothing store denver guide.pptxOmnama Fashions
Finding the perfect "Indian Clothing Store Denver" is essential for those seeking vibrant, authentic, and culturally rich attire in the heart of Colorado. Denver, a city known for its diverse culture and eclectic fashion scene, offers a variety of options for those in search of traditional and contemporary Indian clothing. Whether you're preparing for a wedding, festival, or cultural event, or simply wish to incorporate the elegance and beauty of Indian fashion into your wardrobe, discovering the right store can make all the difference.
Can you kickstart content marketing when you have a small team or even a team of one? Why yes, you can! Dennis Shiao, founder of marketing agency Attention Retention will detail how to draw insights from subject matter experts (SMEs) and turn them into articles, bylines, blog posts, social media posts and more. He’ll also share tips on content licensing and how to establish a webinar program. Attend this session to learn how to make an impact with content marketing even when you have a small team and limited resources.
Key Takeaways:
- You don't need a large team to start a content marketing program
- A webinar program yields a "one-to-many" approach to content creation
- Use partnerships and licensing to create new content assets
AI Best Practices for Marketing HUG June 2024Amanda Farrell
During this presentation, the Nextiny marketing team reviews best practices when adopting generative AI into content creation. Join our HUG community to register for more events https://events.hubspot.com/sarasota/
The Future of ''Digital marketing'' .pptxbhavanasizcom
Digital marketing leverages digital channels such as SEO, content marketing, social media, PPC, and email to promote products or services. It includes affiliate and influencer marketing, mobile strategies, and online PR. Marketing automation helps streamline efforts, while analytics guide data-driven decisions. The objective is to engage target audiences, drive conversions, and build brand loyalty by reaching customers in the digital spaces they frequent.The future of digital marketing will be driven by advancements in artificial intelligence (AI) for personalized content and customer service, and the rise of voice search optimization due to smart speakers. Video content, especially short-form videos, will continue to dominate, while augmented reality (AR) and virtual reality (VR) will enhance customer experiences. Emphasis on data privacy and compliance will grow, alongside the need for seamless omnichannel marketing. Blockchain technology will offer secure digital advertising, and sustainability will become a key focus. With the advent of 5G technology, faster mobile internet will enable new innovations, and advanced personalization will deliver highly relevant content to users.
INTRODUCTION TO SEARCH ENGINE OPTIMIZATION (SEO).pptxGiorgio Chiesa
This presentation is recommended for those who want to know more about SEO. It explains the main theoretical and practical aspects that influence the positioning of websites in search engines.
Boost Your Instagram Views Instantly Proven Free Strategies.InstBlast Marketing
Supercars use advanced materials and tech for top-speed performance. Join Performance Car Exclusive to experience driving excellence.
https://instblast.com/instagram/free-instagram-views
Basic Management Concepts., “Management is the art of getting things done thr...DilanThennakoon
The managers achieve organizational objectives by getting work from
others and not performing in the tasks themselves.
Management is an art and science of getting work done through people.
It is the process of giving direction and controlling the various activities
of the people to achieve the objectives of an organization Management is a universal process in all organized, social and economic activities. Wherever
there is human activity there is management.
Management is a vital aspect of the economic life of man, which is an organized group activity. A
central directing and controlling agency is indispensable for a business concern. The productive
resources –material, labour, capital etc. are entrusted to the organizing skill, administrative ability
and enterprising initiative of the management. Thus, management provides leadership to a
business enterprise. Without able managers and effective managerial leadership the resources of
production remain merely resources and never become production. Management occupies such an
important place in the modern world that the welfare of the people and the destiny of the country
are very much influenced by it.
1.2 MEANING OF MANAGEMENT
Management is a technique of extracting work from others in an integrated and co-ordinated
manner for realizing the specific objectives through productive use of material resources.
Mobilising the physical, human and financial resources and planning their utilization for business
operations in such a manner as to reach the defined goals can be benefited to as management.
1.3 DEFINITION OF MANAGEMENT
Management may be defined in many different ways. Many eminent authors on the subject have
defined the term "management". Some of these definitions are reproduced below:
In the words of George R Terry - "Management is a distinct process consisting of planning,
organising, actuating and controlling performed to determine and accomplish the objectives by the
use of people and resources".
According to James L Lundy - "Management is principally the task of planning, co¬ordinating,
motivating and controlling the efforts of others towards a specific objective",
In the words of Henry Fayol - "To manage is to forecast and to plan, to organise, to command, to
co-ordinate and to control".
According to Peter F Drucker - "Management is a multipurpose organ that manages a business and
manages managers and manages worker and work".
In the words of J.N. Schulze - "Management is the force which leads, guides and directs an
organisation in the accomplishment of a pre-determined object".
In the words of Koontz and O'Donnel - "Management is defined as the creation and maintenance
of an internal environment in an enterprise where individuals working together in groups can
perform efficiently and effectively towards the attainment of group goals".
According to Ordway Tead - "Management is the process and agency which directs and guides the
operations of an organisation in realising of established aim
Conferences like DigiMarCon provide ample opportunities to improve our own marketing programs by learning from others. But just because everyone is jumping on board with the latest idea/tool/metric doesn’t mean it works – or does it? This session will examine the value of today’s hottest digital marketing topics – including AI, paid ads, and social metrics – and the truth about what these shiny objects might be distracting you from.
Key Takeaways:
- How NOT to shoot your digital program in the foot by using flashy but ineffective resources
- The best ways to think about AI in connection with digital marketing
- How to cut through self-serving marketing advice and engage in channels that truly grow your business
Did you know that while 50% of content on the internet is in English, English only makes up 26% of the world’s spoken language? And yet 87% of customers won’t buy from an English only website.
Uncover the immense potential of communicating with customers in their own language and learn how translation holds the key to unlocking global growth. Join Smartling CEO, Bryan Murphy, as he reveals how translation software can streamline the translation process and seamlessly integrate into your martech stack for optimal efficiency. And that's not all – he’ll also share some inspiring success stories and practical tips that will turbocharge your multilingual marketing efforts!
Key takeaways:
1. The growth potential of reaching customers in their native language
2. Tips to streamline translation with software and integrations to your tech stack
3. Success stories from companies that have increased lead generation, doubled revenue, and more with translation
Advanced Storytelling Concepts for MarketersEd Shimp
Every marketer knows you’re supposed to tell a story, but do you know how to tell a story? Do you know why you’re supposed to tell a story? Do you even truly know what a story is? While many marketing presentations emphasize the value of mythic storytelling, the nuts and bolts of actually constructing a story are never explored.
The goal of marketing may be to achieve specific KPIs that drive sales, which is very objective, but the top of the marketing funnel requires a softer approach. In our data-driven results-oriented fast-paced world, marketers must quantify results, but those results will never be achieved unless prospects are first approached with humanity.
There is a common misunderstanding that the so-called “soft skills” of marketing such as language and art are unmeasurable and subjective, but while the objective measures of market research are merely 100 years old, the rules of aesthetics have been perfected over the last 2,500 years.
Great story construction is a skill that requires significant knowledge and practice. This presentation will be a review of the ancient art of story construction.
We will discuss:
• Rhetoric – The art of effective communication
• The Socratic Method – You cannot teach, but you can persuade people to learn
• Plato’s Cave – You sell products, but you market ideas
• Aristotle’s Six Dramatic Elements – The secret recipe for marketing stories
This is for senior marketers who are tasked with creating effective narratives or guiding others in the process. By the end of the session, attendees will have gained the knowledge needed to work storytelling into all phases of the buyer’s journey.
Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
In this humorous and data-heavy Master Class, join us in a joyous celebration of life honoring the long list of SEO tactics and concepts we lost this year. Remember fondly the beautiful time you shared with defunct ideas like link building, keyword cannibalization, search volume as a value indicator, and even our most cherished of friends: the funnel. Make peace with their loss as you embrace a new paradigm for organic content: Pillar-Based Marketing. Along the way, discover that the results that old SEO and all its trappings brought you weren’t really very good at all, actually.
In this respectful and life-affirming service—erm, session—join Ryan Brock (Chief Solution Officer at DemandJump and author of Pillar-Based Marketing: A Data-Driven Methodology for SEO and Content that Actually Works) and leave with:
• Clear and compelling evidence that most legacy SEO metrics and tactics have slim to no impact on SEO outcomes
• A major mindset shift that eliminates most of the metrics and tactics associated with SEO in favor of a single metric that defines and drives organic ranking success
• Practical, step-by-step methodology for choosing SEO pillar topics and publishing content quickly that ranks fast
Evaluating the Effectiveness of Women-Focused MarketingHighViz PR
Women centric marketing is a vital part in reaching one of the most influential groups of consumers. Here is a guide to know and measure the impact of women-centric marketing efforts-
Evaluating the Effectiveness of Women-Focused Marketing
Change blindness
1. MaResCon: hands, brains & soul connected
The black hole
Do you know that feeling? You changed your hair and no one noticed it. You have new glasses but only few
prudently guess something seems to be changed without pointing out what exactly is different. Unnoticed
hair style changes or an unseen new pair of glasses are still to overcome.
But being ‘unnoticed’ becomes a bit more frightening when we talk about huge investments, critical
changes, technical or other adjustments meant to improve a service, to optimize a customer journey, to
create a better experience.
A few months ago a Belgian publisher asked us to conduct 8 focus groups to explore and to understand how
the readers experienced the changes made in the newspaper(s).
After the third group session: panic! None of the participant did refer to changes. The readers felt ok, did
not have any remarks. A few mentioned that maybe possible maybe a newspaper section switched places …
but that was it.
The client felt insecure and a bit frustrated.
But when we made the changes explicit to the readers at the end of the group session the adjustments were
valued in a positive way! The changes made were in fact appreciated, but it all passed below the consumer
radar.
2. MaResCon: hands, brains & soul connected
The light
While analysing the qualitative data we felt the need for a strong case to explain the observed ‘blindness’
and to make that more tangible to the client.
We thought about the “Gorilla Experiment” but that is more about the selective attention. Searching for
real blindness to change or the possible incapability to notice change, we found an interesting video
demonstrating the concept of “change blindess” We used this case, did the test during the presentation and
the client immediately understood what happened to their readers
What did the client learn?
• Don’t overestimate your customers. your product or service is not the center of their universe (need to
put it into perspective). When you’re changing or adjusting, share it with your customers and inform why
you’re making these changes.
What did we all learn?
• It’s great to have small movie or a real live test to get your market research message across.
Frank Geers, Managing Director
MaResCon Consulting. Hands, Brains and soul connected!
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