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BUILD.ZSR
FOSTERING & SUSTAINING
SCHOLARLY DIGITAL PROJECTS
AT WAKE FOREST
Chelcie Juliet Rowell
ER&L 2015
Austin, TX
@ararebit
FRAMING
THE
PROBLEM
DESIGNING INFRASTRUCTURE AMIDST UNCERTAINTY
Digital humanities
is not a service.
So how should libraries
foster & sustain
scholarly digital
projects?
THE FACULTY WEBSITE PROBLEM
WHAT DOES ‘WEBSITE’
MEAN?
 Wiki or blog
 Custom database
 Tools for collaboration
 Integration with other platforms
 Some combination of all these!
WHAT SUPPORT IS
NEEDED?
 Single consultation
 Semester-long course
collaboration
 Open-ended commitment to
implement new tool or manage
scholarly digital collection
At New York University “we find ourselves challenged to respond
effectively to what we have come to call ‘the faculty website problem’
— an evergrowing number of requests for webbased spaces and
tools to collaborate on scholarly research and share the results.”
— Jennifer Vinopal & Monica McCormick
At Wake Forest, we scrambled to provide support for
18th-Century Common, a public humanities website and
flagship project of our Humanities Institute
FRAMING
THE
SOLUTIONA PROPOSED SERVICE MODEL
THE LIBRARY IS NOT A BOOKSHELF,
BUT A SPACE FOR THE
ACTIVE CREATION OF NEW KNOWLEDGE
WHO’S BUILDING BUILD.ZSR?
N O T A N E W U N I T, B U T A G R A S S R O O T S T E A M
F R O M A C R O S S O U R L I B R A R Y ’ S O R G C H A R T
COMPONENTS OF BUILD.ZSR
 tiered service model
 project charter
 web presence at build.zsr.wfu.edu
 featured projects
 wanna get started? people to help
 related resources on-campus
SERVICE TIERS OF BUILD.ZSR
TIER 1
Provision
TIER 3
Creation
TIER 2
Customization
PROJECT CHARTER
Title:
Project Owner:
Project team:
Summary:
Bulleted list of deliverables:
Timeline for completion:
Launch or production plan:
End of life issues:
SUNSETTING SCHOLARLY
DIGITAL PROJECTS
SUNSETTING SCHOLARLY
DIGITAL PROJECTS
QUESTIONS?
SUGGESTIONS FOR FUTURE DEVELOPMENT?
APPENDIX:
ASSESSMENT OF BUILD.ZSR
 determining success criteria
 evaluating client satisfaction
 identifying what did & didn’t work
 calculating staff hours spent on
development & support activities
 estimating costs & possible efficiencies
 considering next steps
REFERENCES
 DH curation guide: A community resource guide to data
curation in the digital humanities. Retrieved from
http://guide.dhcuration.org.
 Munoz, T. (2012) Digital humanities in the library isn’t a
service. Retrieved from
http://trevormunoz.com/notebook/2012/08/19/doing-dh-in-the-
library.html.
 Nowviskie, B. (2011) A skunk in the library: The path to
production for scholarly R&D. Retrieved from
http://nowviskie.org/2011/a-skunk-in-the-library.
 Varner, S. (2014). Project charter. Retrieved from
http://stewartvarner.com/2014/05/06/project-charter.
 Vinopal, J., & McCormick, M. (2013). Supporting Digital
Scholarship in Research Libraries: Scalability and
Sustainability. Journal of Library Administration, 53(1), 27–42.
doi:10.1080/01930826.2013.756689
IMAGE CREDITS
 SLIDE 5: The 18th–Century Common, A Public Humanities
Website for Enthusiasts of 18th-Century Studies.
Retrieved from www.18thcenturycommon.org.
 SLIDE 7: Hackathon. SPRUCE Digital Preservation
Illustrations. Retrieved from wiki.dpconline.org.
 SLIDE 8: Branding People. City Park Technologies.
Retrieved from cityparktechnologies.com.
 SLIDE 12: The Wake Forest Student viewed in the
Wayback Machine. Retrieved from
https://wayback.archive-
it.org/1104/20121231023944/http://wakestudent.com.
 SLIDE 13: Humanities for the Environment. Retrieved from
http://hfe.wfu.edu.

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Build.ZSR: Fostering & Sustaining Scholarly Digital Projects at Wake Forest

  • 1. BUILD.ZSR FOSTERING & SUSTAINING SCHOLARLY DIGITAL PROJECTS AT WAKE FOREST Chelcie Juliet Rowell ER&L 2015 Austin, TX @ararebit
  • 3. Digital humanities is not a service. So how should libraries foster & sustain scholarly digital projects?
  • 4. THE FACULTY WEBSITE PROBLEM WHAT DOES ‘WEBSITE’ MEAN?  Wiki or blog  Custom database  Tools for collaboration  Integration with other platforms  Some combination of all these! WHAT SUPPORT IS NEEDED?  Single consultation  Semester-long course collaboration  Open-ended commitment to implement new tool or manage scholarly digital collection At New York University “we find ourselves challenged to respond effectively to what we have come to call ‘the faculty website problem’ — an evergrowing number of requests for webbased spaces and tools to collaborate on scholarly research and share the results.” — Jennifer Vinopal & Monica McCormick
  • 5. At Wake Forest, we scrambled to provide support for 18th-Century Common, a public humanities website and flagship project of our Humanities Institute
  • 7. THE LIBRARY IS NOT A BOOKSHELF, BUT A SPACE FOR THE ACTIVE CREATION OF NEW KNOWLEDGE
  • 8. WHO’S BUILDING BUILD.ZSR? N O T A N E W U N I T, B U T A G R A S S R O O T S T E A M F R O M A C R O S S O U R L I B R A R Y ’ S O R G C H A R T
  • 9. COMPONENTS OF BUILD.ZSR  tiered service model  project charter  web presence at build.zsr.wfu.edu  featured projects  wanna get started? people to help  related resources on-campus
  • 10. SERVICE TIERS OF BUILD.ZSR TIER 1 Provision TIER 3 Creation TIER 2 Customization
  • 11. PROJECT CHARTER Title: Project Owner: Project team: Summary: Bulleted list of deliverables: Timeline for completion: Launch or production plan: End of life issues:
  • 15. APPENDIX: ASSESSMENT OF BUILD.ZSR  determining success criteria  evaluating client satisfaction  identifying what did & didn’t work  calculating staff hours spent on development & support activities  estimating costs & possible efficiencies  considering next steps
  • 16. REFERENCES  DH curation guide: A community resource guide to data curation in the digital humanities. Retrieved from http://guide.dhcuration.org.  Munoz, T. (2012) Digital humanities in the library isn’t a service. Retrieved from http://trevormunoz.com/notebook/2012/08/19/doing-dh-in-the- library.html.  Nowviskie, B. (2011) A skunk in the library: The path to production for scholarly R&D. Retrieved from http://nowviskie.org/2011/a-skunk-in-the-library.  Varner, S. (2014). Project charter. Retrieved from http://stewartvarner.com/2014/05/06/project-charter.  Vinopal, J., & McCormick, M. (2013). Supporting Digital Scholarship in Research Libraries: Scalability and Sustainability. Journal of Library Administration, 53(1), 27–42. doi:10.1080/01930826.2013.756689
  • 17. IMAGE CREDITS  SLIDE 5: The 18th–Century Common, A Public Humanities Website for Enthusiasts of 18th-Century Studies. Retrieved from www.18thcenturycommon.org.  SLIDE 7: Hackathon. SPRUCE Digital Preservation Illustrations. Retrieved from wiki.dpconline.org.  SLIDE 8: Branding People. City Park Technologies. Retrieved from cityparktechnologies.com.  SLIDE 12: The Wake Forest Student viewed in the Wayback Machine. Retrieved from https://wayback.archive- it.org/1104/20121231023944/http://wakestudent.com.  SLIDE 13: Humanities for the Environment. Retrieved from http://hfe.wfu.edu.

Editor's Notes

  1. Build.ZSR is a service we are designing to support scholarly digital projects on Wake Forest University’s campus. We hope to begin making this service available for the 2015–2016 AY.
  2. Trevor Munoz argues very forcefully and eloquently that digital humanities is not a service. Rather, it’s a methodology, a set of methodologies, an argument, a set of arguments. Consequently, no, digital humanities can’t be a ‘service’ provided by a library or any other unit on campus. Instead, the service rendered may be sustainable support for web projects of various levels of complexity, or consultations about metadata, or a referral by a library liaison to relevant campus or library resources, or an embedded librarian in undergraduate courses doing digital projects. The varieties of examples of ‘services’ illustrates that it’s difficult to design infrastructure (technological or human) without knowing what we’re infrastructuring.
  3. “Without precedent, we agreed to host this project (for free) on the understanding that it would require minimal work on our part. At every step along the way it has required more time and effort than expected.”
  4. Build.ZSR versus Find.ZSR Fit to context Sustainable (able to be maintained over time) Scalable (able to benefit as many scholars as possible) To start designing this service, we wanted to understand — to really understand — the context of the problem. Here, we supply a specific foundational principle: the library is not a bookshelf but a space for the active creation of new knowledge. This understanding, this claim, may be controversial to some faculty, even to some librarians perhaps, who think of the library — and librarians — in certain static ways. By starting with a foundation of creating and building new knowledge, we’re changing the initial context, the space for solutions, the terms of interaction. We’re changing the terms of what problems we can solve and how we can solve them.
  5. Project agreements may stipulate the length of time any resulting systems (e.g., a specially designed website) will be supported, by whom, and what kind of ongoing support is to be expected (for example, bug fixes only, ongoing development of new functionality, platform and content migration, etc.).
  6. We have — will have — 3 services tiers: provision (several platforms and technologies available where you can use to 'build on your own' - a wordpress install, an omeka site, etc) customization (less hands-on than the 'build your own' model, we provide individual support for a project (cost recovery basis) creation (the premier tier where we build from scratch) Bethany Nowviskie has described a “path to production for scholarly research and development” that leads me to speculate whether projects that are initially conceived and executed in Tier 3 could eventually become support that we could offer in Tier 2, or whether support that we offer first in Tier 2 could in due time be offered in Tier 1.
  7. Borrowed from Stewart Varner, who developed the charter with Brian Croxall and Miriam Posner at Emory’s Center for Digital Scholarship. Stewart sees the charter as having three purposes: First, it guides you through an important series of conversations about what, exactly, you are doing and when you are doing it. Second, it asks you to think about maintenance and preservation. Third, having a charter in place gives you something to refer to when partners inevitably remember things differently. To that, we would add that the process of the project lead drafting the responses to the questions posed by the charter, and then perhaps revising it in consultation with a member of the build.zsr team, is an opportunity to build consensus. It’s also an opportunity to engaging in the situated practice of briefing with clients and reframing the problem space, in the way that the research project we discussed earlier found was fulfilling for both designer and client, librarian and scholar.
  8. Mention DH curation guide, the sometimes difficult leap that humanists have data. Sometimes the most helpful thing I can do is to help them articulate what their data is, because if we know what their data is, we have a better understanding of how we might preserve it.