UX Book club - Observing the User ExperienceSoyeon Lee
Observing the User Experience 2nd edition
Summary of Chapter 8 and 9
Chapter 8 is introducing about object-based techniques like photo elicitation, collage, mapping, and card sorting so you can make vague people's thinking clear and concrete.
Chapter 9 is about field research. It introduces the reasons why field research is effective and how to plan, record a actual research.
This book includes very specific guides about planning, budgeting, time scheduling, and proceeding interviews so UX practitioners can absolutely use this book when they are about to meet real users and stakeholders.
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