A quick look at 5 Analytics reports for accessing keyword data, enhancing the onsite user experience, tracking conversions and brining people back to your website using remarketing.
Understanding the 3 ways books are sold: positioning, author platform, and sales. Presented Sept 27 at WORD Vancouver by Monique Sherrett, Professor of Professional Practice at Simon Fraser University, Master of Publishing program.
Monday, January 14, 2012 presentation on 3 different data types (unstructured, structured and semi-structured) and how xml plays a role in content management systems, onix (bibliographic data sharing), RSS (real simple syndication) and xml-first publishing for ebooks.
Getting to +1: A Social Approach to Winning Support for Search Marketing somisguided
How can Search Specialists help Marketing Generalists who are under pressure to understand and create a marketing strategy that addresses the growth of marketing channels (blogs, facebook, linkedin, twitter, pinterest, etc) and device choices (iPad, iPhone, Android, and other smartphones and tablets), on top of dealing with financial constraints.
What role can a Search Marketing Specialist play in a world where Generalists are required to have more and more specialized knowledge in each channel?
How can Search Marketing retain a place at the marketing table, secure the appropriate budget, and offer guidance on an integrated approach?
This presentation offers tips for Search Specialists looking to gain support from clients, managers, executives and other generalists.
Understanding the 3 ways books are sold: positioning, author platform, and sales. Presented Sept 27 at WORD Vancouver by Monique Sherrett, Professor of Professional Practice at Simon Fraser University, Master of Publishing program.
Monday, January 14, 2012 presentation on 3 different data types (unstructured, structured and semi-structured) and how xml plays a role in content management systems, onix (bibliographic data sharing), RSS (real simple syndication) and xml-first publishing for ebooks.
Getting to +1: A Social Approach to Winning Support for Search Marketing somisguided
How can Search Specialists help Marketing Generalists who are under pressure to understand and create a marketing strategy that addresses the growth of marketing channels (blogs, facebook, linkedin, twitter, pinterest, etc) and device choices (iPad, iPhone, Android, and other smartphones and tablets), on top of dealing with financial constraints.
What role can a Search Marketing Specialist play in a world where Generalists are required to have more and more specialized knowledge in each channel?
How can Search Marketing retain a place at the marketing table, secure the appropriate budget, and offer guidance on an integrated approach?
This presentation offers tips for Search Specialists looking to gain support from clients, managers, executives and other generalists.
Introduction to web analytics and the Google analytics platform pdfMartin Bloomfield
An introduction to Google Analytics - tracking and understanding user behaviour on your website.
Sussex guru Julian Erbsloeh - Head of Insight at Fresh Egg, explains in a little detail to the members of Worthing and Adur Chamber of Commerce at Northbrook College, Worthing.
For a PDF version of the presentation please click the link here https://goo.gl/CV6CLD
See and hear Julian on the YouTube Video version of this presentation: https://youtu.be/WdH1NBnnooU
The 30-Minute SEO Checkup covers what every marketing professional should know about SEO. It teaches you how to test your website’s SEO strength with one 30-minute checkup. Start recognizing common SEO problems and fix basic issues to improve your site’s organic performance.
Here is my talk held at the Digital & Web Analytics Summit, London, May 2015.
It covers the base level tools and processes you need to get the best out of your data, how to produce actionable insights that will speed up your velocity to change..
http://web.archive.org/web/20150709213941/theinnovationenterprise.com/summits/digital-web-analytics-summit-london-2015/speakers/9549
http://web.archive.org/web/20150507214540/http://theinnovationenterprise.com:80/summits/digital-web-analytics-summit-london-2015/schedule
SEO Reporting 1ON1 Presentation for MeetupBruce Jones
As a business owner, it's essential to determine whether your website is successful. After all, your website is the face of your business, and you want to make sure that it's attracting attention and ranking well in search engines.
Luckily, there are tools that can help you measure your website's SEO success. By tracking things like your rank in search results, your visibility, and the number of visitors to your site, you can get a clear picture of how well your website is performing.
With this information in hand, you can adjust your SEO strategy accordingly and help ensure that your website is getting the attention it deserves.
Lean Analytics - How to Measure Your ProductLiron Hayun
This presentation was given to startup founders and software people to help them understand how to better measure the success (or failure) of their product by using objective data.
Keyword research is at the heart of the work we do at 97th Floor. Director of Marketing Operations Paxton Gray shares advanced keyword research techniques we utilize for solid strategies that garner results, whether for high volume brand awareness or specific product conversions. Whether novice or a pro, you're sure to glean some remarkable and actionable insights.
Access the full webinar recording and keyword planner template here:
https://97thfloor.com/blog/advanced-keyword-research-webinar/
B2B SEO presentation - from Capterra Conference 2010. Covering everything from keyword research, to link building, to promoting content, w/ some slides on "Google Instant" and how to track impact.
Pragmatic Guide to Enhanced Data CapabilitiesJeff Potter
A guide based on experience building a data capabilities inside of Jane.com, one of the fastest growing ecommerce marketplaces. This provides many helpful tools to improve a companies analytical capabilities. Topics covered:
Why is data so important right now?
How should I think about data?
How can I prioritize the right data?
What data projects am I missing?
Bonus: How can I build a data team?
Data Driven Website Decisions for SEO and CROAmanda King
My presentation for Digimarcon Sydney on 29 Aug 2019.
For many, SEO is a black box that doesn't open up easily to share with stakeholders to prioritise and understand the value to the business. This presentation shares tactics on how to equate both overall SEO strategy and individual SEO tactics to business value.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
More Related Content
Similar to Universal Analytics for Book Publishers: Knowing a Little Bit About Everything
Introduction to web analytics and the Google analytics platform pdfMartin Bloomfield
An introduction to Google Analytics - tracking and understanding user behaviour on your website.
Sussex guru Julian Erbsloeh - Head of Insight at Fresh Egg, explains in a little detail to the members of Worthing and Adur Chamber of Commerce at Northbrook College, Worthing.
For a PDF version of the presentation please click the link here https://goo.gl/CV6CLD
See and hear Julian on the YouTube Video version of this presentation: https://youtu.be/WdH1NBnnooU
The 30-Minute SEO Checkup covers what every marketing professional should know about SEO. It teaches you how to test your website’s SEO strength with one 30-minute checkup. Start recognizing common SEO problems and fix basic issues to improve your site’s organic performance.
Here is my talk held at the Digital & Web Analytics Summit, London, May 2015.
It covers the base level tools and processes you need to get the best out of your data, how to produce actionable insights that will speed up your velocity to change..
http://web.archive.org/web/20150709213941/theinnovationenterprise.com/summits/digital-web-analytics-summit-london-2015/speakers/9549
http://web.archive.org/web/20150507214540/http://theinnovationenterprise.com:80/summits/digital-web-analytics-summit-london-2015/schedule
SEO Reporting 1ON1 Presentation for MeetupBruce Jones
As a business owner, it's essential to determine whether your website is successful. After all, your website is the face of your business, and you want to make sure that it's attracting attention and ranking well in search engines.
Luckily, there are tools that can help you measure your website's SEO success. By tracking things like your rank in search results, your visibility, and the number of visitors to your site, you can get a clear picture of how well your website is performing.
With this information in hand, you can adjust your SEO strategy accordingly and help ensure that your website is getting the attention it deserves.
Lean Analytics - How to Measure Your ProductLiron Hayun
This presentation was given to startup founders and software people to help them understand how to better measure the success (or failure) of their product by using objective data.
Keyword research is at the heart of the work we do at 97th Floor. Director of Marketing Operations Paxton Gray shares advanced keyword research techniques we utilize for solid strategies that garner results, whether for high volume brand awareness or specific product conversions. Whether novice or a pro, you're sure to glean some remarkable and actionable insights.
Access the full webinar recording and keyword planner template here:
https://97thfloor.com/blog/advanced-keyword-research-webinar/
B2B SEO presentation - from Capterra Conference 2010. Covering everything from keyword research, to link building, to promoting content, w/ some slides on "Google Instant" and how to track impact.
Pragmatic Guide to Enhanced Data CapabilitiesJeff Potter
A guide based on experience building a data capabilities inside of Jane.com, one of the fastest growing ecommerce marketplaces. This provides many helpful tools to improve a companies analytical capabilities. Topics covered:
Why is data so important right now?
How should I think about data?
How can I prioritize the right data?
What data projects am I missing?
Bonus: How can I build a data team?
Data Driven Website Decisions for SEO and CROAmanda King
My presentation for Digimarcon Sydney on 29 Aug 2019.
For many, SEO is a black box that doesn't open up easily to share with stakeholders to prioritise and understand the value to the business. This presentation shares tactics on how to equate both overall SEO strategy and individual SEO tactics to business value.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthDemandbase
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
2. Agenda
1. Accessing SEO Reports in a (not provided) world
2. Acting on site speed reports to improve the onsite user
experience
3. Improving (& tracking) conversions with Google Tag
Manager
4. Applying the new configuration options in Universal Analytics for
audience and interests reports
5. Remarketing: market intelligence using Google Analytics
lists, social media and DoubleClick
2
10. Agenda
1. Accessing SEO Reports in a (not provided) world
2. Acting on site speed reports to improve the onsite user
experience
3. Improving (& tracking) conversions with Google Tag
Manager
4. Applying the new configuration options in Universal Analytics for
audience and interests reports
5. Remarketing: market intelligence using Google Analytics
lists, social media and DoubleClick
10
11. 1. Accessing SEO Reports in a (not provided)
world
Acquisitions > Keywords > Organic 11
15. a) Google Webmaster Tools
15
1. Review Search Queries > Top Pages report for click data
2. Review the Search Queries list for expected (or unexpected)
keywords
17. b) Enable Site Search
17
Admin > View Settings > Site Search Settings
Enter the query parameter
18. b) Enable Site Search
18
Admin > View Settings > Site Search Settings
Enter the query parameter
19. c) Other SEO tips & tricks
19
Keyword Reports
• Moz.com
Forget about SEO
• Boxcarmarketing.com/seo-for-publishers
Keyword Ideas
• Google Keyword Planner
• Google Trends
• Ubersuggest.org, soovle.com
SEO Copywriting Helpers
• SEO Scribe, Inbound Writer, Hubspot
20. 2. Acting on Site Speed Reports to Improve
UX
20
21. 2. Acting on Site Speed Reports to Improve
UX
Audience > Mobile > Overview 21
47. Audience & Interests
The purpose is to compile consumer market data about the
people who are interested in your titles and who buy your books
1.Demographics: who they are
2.Behaviour data: what they do, interests
3.Psychographics: why they do what they do, intent
47
51. 5. Remarketing — Examples
51
• People who viewed X but didn’t convert
• People who viewed X but didn’t convert, and who have these
characteristics
• People who bought X and will like Y
• People who abandoned the shopping cart
52. Go Beyond Website Data
52
1. Sync Webmaster Tools & Analytics for Keyword Data
2. Site Speed Reports for Performance Improvements
3. Google Tag Manager for Event Tracking
4. DisplayFeatures code for Audience & Interest Reports
5. Cross-reference data for Audience Insights
Thank you to Shannon for inviting me to do this webinar. And thank you to the participants on the call today.
We are going to talk in broad strokes about Universal Analytics, but also dig into 5 different reports.
Specifically, we are going to talk about Universal Analytics (the upgrade to the classic version of Google Analytics).
And 5 reports for accessing keyword data, enhancing the onsite user experience, tracking conversions and bringing people back to your site using remarketing.
There are 2 things to know off the bat.
When you log into Analytics, you are seeing the newest version of the Analytics interface, but you don’t necessarily have access to all the reports.
In order to enable those reports, you need to upgrade the code on your webpages so that you can collect data and access the new features.
Many publishers have not yet updated the code that is on their website. I’ll explain why you should in a second.
<pause>If you’re not sure what code you are using, or how to find out, visit your website and View Source.
Search for UA- (which are the first two letters of the analytics code. Everyone has a unique code, it’s like an isbn for your website)
Once you find it.
You can tell it is the old code if you see “getTracker”
And another thing to check is if the code is in the body section or head?
The old code looks like this. You’ll see getTracker …
And often the code appears before the closing </body> tag
The new code uses different scripts so you’ll see ga create then the Analytics code vs. getTracker
And , you want your code in the <head> section, at the top of the page, because you want Analytics to initiate as the first element that gets loaded, not the last. It’s like hitting the record button, you want to do that upfront before anything else happens as the page loads otherwise you might miss something.
Now there are 2 other things to check or add depending on your current setup.
1. You want to add an extra line to your analytics code. I’ve highlighted it in blue, this is the DisplayFeatures line and it gets you access the Audience & Interests Reports in Universal Analytics.
2. I also recommend adding the Google Tag Manager code for Event Tracking which is the mechanism that records things like PDF downloads, form submissions and outbound clicks. An outbound click is when someone leaves your site because they click a link in your blog post to the Author Site, or the click a Buy the Book on Amazon link. You want to know why people left your site because if they left because they followed a link to get more info or to buy, that is a different story than people who left because they have no interest in what you have to offer.
To help you implement this: I've also created a little video on how you collect the new code, add the extra line for the Audience reports, which by the way is not included in the default code you get from Analytics, and how you find the Tag Manager code for setting up event tracking.
I’ve also written a letter for you that you can forward to your web developer if you don’t manage your website templates in-house
http://www.boxcarmarketing.com/upgrade-instructions
Let’s come back to Why you want to upgrade.
The first reason is speed. The new code loads faster and page load speed is an important factor is site performance. In addition to that there are many more customizations that you can do with Universal Analytics because the scripts have been updated to focus on Users instead of Visits. Here’s an example.
Let’s say it’s 7:30 am Jane is commuting to work and looking at her smartphone
She sees the Indigo enewsletter. She clicks to a book page on the site.
Later on her lunch break she looks at the site again on her computer. Maybe she’s holiday shopping and adds a few items to her cart.
That night Jane is relaxing on the couch and looks at the Indigo site again using her tablet.
Last minute before bed Jane buys her Indigo purchases via her Play-station.
Now instead of looking at this as 4 independent website sessions, we want to understand that this is one user across multiple devices.
And that is the awesome thing about Universal Analytics. You can collect data from any device: websites, mobile apps and other digital devices (like PlayStation, or in-store kiosks at Indigo, for example).
You can also synch Online and Offline Data
For example, you can import CRM data, POS data, survey data, or virtually any other data source that you want to correlate to your online activity.
This aspect of Universal Analytics is quite technical and beyond what the average publisher will do, but if you upgrade your code it means you are collecting the data in a way that could be modified in the future.
The leap in the code is like transferring your VHS tapes, not just to a dvd, but to the cloud. It’s a significant upgrade that takes a very small step to do.
So let’s dig into these reports.
I want to start with the problem of (not provided) data.
The data currently available in the Keyword report is basically empty. For 49thShelf, we can see the first line of this report shows 86% of the keywords are not provided, these are the keywords used by people logged into Google.
The keywords you do see here are primarily from Yahoo and Bing, then there are 1s and 2s from Ask, AOL, etc.
The more pro-Google & tech savvy your audience, the less data you have in the Keyword report.
The problem with (not provided) is that we used to use Keyword Data to relate search intent with landing page and overall site performance.
We can't do that anymore. Here’s an example of a top landing page for 49thShelf, it’s a promotion for literary magazines.
99.8% of the keyword data is missing.
When that data was available, we could look at what search terms people were using to find the promotion, which meant we could refine our marketing copy. We could also look at what terms were used by people who then subscribed to one of the magazines so we could better understand the intent behind certain search phrases.
So what we can do is synch Analytics with Webmaster Tools.
Go to Admin > Property Settings and scroll to the bottom for Webmaster Tool Settings. And there is a prompt to synch these up if they aren’t already.
If you aren’t familiar with this, Webmaster Tools is part of the Google suite of tools. It’s basically another tool you can log into with your Google account.
Once you are logged into Webmaster Tools you’ll see additional reports for your website.
The best report to look at is Search Query > Top Pages report
When you click on any of the pages listed, you see a list of on Keywords that brought traffic to that Page. Webmaster Tools shows about 20-30% of the search queries, but this is stil more than what you see in Analytics.
The advantage in Webmaster Tools is that you can see the exact number of clicks for a given Page.
So for example I can see that first line, 49thshelf.com got 436 clicks via Google search
If I look at that report in Google Analytics, it says I got 39 clicks from Google Search. And it obscures the rest of those clicks in (not provided) data.
Here’s how I use Google Webmaster Tools
Expected: author names, book titles, I want to see what has the highest interest in search b/c it might be a backlist title that isn’t on my radar
Unexpected: viagra, casino – stuff that suggests the site has been hacked.
And Webmaster Tools has some diagnostic tools you can access as well.
Another way to get keyword data into Analytics is by setting up site search, which lets you see what search queries visitors have made on your site.
If you have a search box on your website, then do a search and look for the word or characters that appears between the ? and = sign
Whatever appears between is called the query parameter
And that’s what you want to put into Analytics to set up site search.
In analytics, click on the Admin tab, View Settings and scroll down to find Site Search settings.
Just a reminder that you’ll get all these slides and instructions.
Other things you can do if keyword data is important to you.
Moz.com has a toolbar and search tools and reports that you sync up with Google Analytics. If you’re really serious about SEO then this is a paid tool but it’s quite good.
For the most part I think publishers who are pressed for time, should focus instead on writing a good sales handle (40 words max, and putting that first in the copy). I’ve written a post about SEO for Publishers and the link is there.
If you create a google adwords account, you have access to the keyword planner, which is helpful if you want to research search volume for keywords.
Google Trends is an interesting way to visualize that.
So Andrew Nikiforuk book Tar Sands benefited from this type of research because the terms Tar Sands vs. Oil Sands are used interchangeably but have different connotations.
Ubersuggest and Soovle are fun tools for getting ideas, seeing what people search for around particular topics. Helpful for Nonfiction.
If you are heavy into blogging, then tools like SEO Scribe, Inbound Writer and Hubspot, these are all paid tools, can be very helpful for refining and optimizing your text for discoverability in search engines.
Moving on, Analytics offers several reports to help publishers monitor how quickly web pages are loading and what factors are causing poor performance.
How quickly a page loads is important for user experience and it has a direct impact on whether someone clicks the back button or not, as well as on sales and other conversions like newsletter sign up or downloading content.
In this report, Google tests about 1% of the traffic and collects an average load time for each page sampled.
The key takeaway is really the overall average page load time for the site. Eg. Site here takes on avg 4 seconds to load
Two seconds or less is your goal.
Sites that perform better, also show up more readily in Search Results, especially for people on smartphones, because Google takes site performance into account when determining what results to show.
Here's what I do with this information. I know that more and more traffic is coming to publisher sites via mobile. As soon as mobile traffic is above 10% then that audience is important to me. Audience > Mobile > Overview
Since most publisher websites are not optimized for a mobile user, they are not responsive.
People have to pinch zoom, they can’t easily click on buttons or links, the pages load slowly, it means that the bounce rate is usually very high. People don’t stick around b/c it’s a poor experience.
So if you can’t afford to revamp the whole site and make it a responsive website, then this is what I do in the meantime.
I take the Page Timings report from the Behaviour section and I click on:
Secondary dimension > and add the Browser details to the report.
Now I can the red/green bars that show what pages and what browsers are negative affect the average page load time for the site.
I send this info to the developer or programmer and I ask them to work specifically on factors affecting load times in this case in Chrome.
And I back up my request with the Speed Suggestions report.
A score of 100 means the page is doing everything right.
It doesn't mean it will load faster than a page with a score of 50 but merely that everything has been done to optimize the load times.
Load times are really important for mobile browsers so if you look at the % of traffic from mobile and they have a high bounce rate and you have page load problems, then to improve mobile, I start with the speed improvements because most publishers don’t have enough budget to redesign their website so that it’s responsive.
Usually fixing load problems is faster and cheaper than redesigning the whole site.
It’s a bandaid but we do what we can with the resources available.
On to #3. Google Tag Manager is my new bestfriend.
Universal Analytics works with Google Tag Manager. So in the old days, if we wanted to track actions like user sign in, or even purchases, where the URL of the page didn't change, maybe everything happened in a little pop-up window like the sign in on 49thShelf for example, we'd have to get programmers to implement tags around form submissions, and link clicks or other actions we wanted to track.
Now it's all done through an online interface called Tag Manager, which means no need to involve IT and no need to manually tag everything individually.
Basically create Listening tags that trigger data capture tags within analytics.
Here's how Event Tracking looks in Analytics.
I can see how many outbound clicks there are on Buy buttons, or number of clicks on Join buttons or Share buttons.
And I can drilled down into any of those categories to see the associated actions.
So they clicked Buy, but what title? And which buy button: buy on amazon, buy on indigo?
Think of it like nesting dolls.
In analytics, the Event Category is the type of event. I think of this as the Why. Why did they click? Because they wanted to Join the Site, Buy a Book, Share a Blog Post
Within Event Categories are Event Actions. Actions associated with the Category. I think of these as the What.
What Buy button did they click, was it Buy on Kobo, Buy on Kindle?
What Share button did they click? Share on Twitter, Share on Facebook?
The third element of tracking is Event Label. I think of this as Where did the action occur, what page was the user on when they clicked? What URL
So Event category is the big bucket, why did they do something? Verb. buy, join, etc.
Event action is the what (a specific related to that type of event). Noun.
Event label is the where (url)
We don’t have keyword data anymore that used to help us interpret why a person came to a particular page on the site. But we do Event Tracking which can tell us what they do on the page once they are there. Do they do actions that are valuable to us as a business like buy things on other retail sites, share things on social media.
The results appear in Analytics, but the tags are set up in Tag Manager. Here's what it looks like in that interface.
You create various tags.
For example top to bottom:
Form submit listener tag is doing what google calls “listening” for a click on a form submission button
Next is the link click listener tag, so it’s listening for other types of clicks, in particular exit clicks like leaving the site b/c the user has clicked a buy button
The second aspect is these UA (universal analytics) tags.
So you can listen to all sorts of things, but data capture tags tell Google what information to put into Analytics when a form submission is captured or when a PDF is downloaded, when a buy button is clicked.
What you see here in Analytics.
Is what you set up here in Tag Manager
If you’re an advanced publisher, really into analytics, then I recommend using Tag Manager and tracking events. You put the Tag Manager code right below the opening body tag, and there’s some technical setup in Tag Manager that Boxcar Marketing can assist you with because it certainly is confusing setting it up the first time.
If event tracking is just beyond your reach, then I would say the minimum requirement is upgrading the Analytics code so you have the new code in the <head> section, with this added DisplayFeatures line, the line bolded and blue. this is used for
Applying the new configuration options in Universal Analytics for audience and interests reports
Google has removed its keyword data from Analytics and instead provided Audience & Interest data.
Sure, I miss having the keyword data, I used it and found it helpful, but Audience & Interest data really plays into the sales, marketing and publicity publishers already do.
We want the information that tells us more about our website visitors, the demographics, behaviours and interests.
there are 9 separate reports under Audience, but the 2 new ones are
Demographics: age and gender makeup of your traffic (based on...)
Interests: user behaviours segmented by affinity and marketing categories
You'll likely see this alert prompting you to enable the Audience reports.
That’s what this extra line of code does.
If you’ve added the line, and click Enable, then you'll see Age and Gender reports under the Demographics section.
(No more Enable button)
If you have done any of my previous webinars, you know that I highly recommend setting up Goals, so if you have ecommerce then enable that, but also track non-revenue goals like email signups since that's a signal of interest, a precursor to a purchase.
What I do is look at which age groups and gender are most likely to convert, then when I'm running Facebook campaigns, that's the audience that I target more heavily.
We are looking here at the Age report under the Audience section on the left.
And because I have Goals set up, which you do via the Admin tab at the top,
We see on the right the conversions for each age group and similarly by Gender if I jump down on the left to the next report.
I use the Interest reports in a similar way. There are 3 reports here:
Affinity Category is an overview of your traffic by affinity: things like technophiles, movie lovers, travel buffs whereas Other Categories, just below that, are indicators of other behaviour your audience has, they behave like they have these particular interests.
Since this is the report for Boxcar Marketing so we see here
PPL interested in Web Design, Social Networks, Web Stats & Analytics.
In-Market Segment, on the right, are users whose behaviour suggests they are ready to purchase.
Now these audience and interest reports were built for businesses running TV ads who want to extend the reach of a tv campaign with online ads to certain affinity categories or audience segments.
Big bucks but still useful to us.
If you have a defined buyer persona (such as BookNet’s Mystery Book Buyer) cross referencing this data can help you determine if your website is attracting and converting visitors in this group.
Beyond that you can dig deeper by cross-reference it to your Facebook Insights and Twitter Analytics to see what kind of crossover you have between the people who engage with you on social media and the people who actually come to your website and purchase or do the next best thing: sign up for your newsletter, download content, submit a form, exit the site via a Buy Link to Amazon, Indigo, indie retailer. etc.
On top of that, b/c Universal Analytics can track mobile apps,
If you have a mobile app for a kids book, for example, and you notice that people interested in music tend to click through to download your book app on their iPhone, then you might want to target ads toward people on Facebook who are interested in music.
The purpose is to compile consumer market data about the people who are interested in your titles and who buy your books.
* Demographic info: who they are
* Behaviour data: what they do, are interested in
* Psychographics: why they do it, try to understand intent
5. Remarketing is the big thing right now:
Remarketing lets you advertise to people who have visited your website and shown interest in your stuff but who haven't converted.
The advantage is that you can use Google Analytics to identify people who have visited your website and then you can find them again on other websites and you use ads to bring them back to your site.
Here’s how it works.
You segment your website users in Google Analytics based on some behavior. Maybe ppl who viewed a certain page on your site. Or ppl who are potential buyers, they are the non-flirts, they come to your site and have the same behaviours as ppl who purchase, they just haven’t done a transaction yet.
That segment is your remarketing list and is automatically sent from Google Analytics to Google AdWords as long as the list has at least 100 users.
Then, In Adwords, you create and run campaigns for users that are on the remarketing list using Google AdWords. You’ll select the remarketing list in the Audience section.
A few really common remarketing examples include:
* If you’re a publisher, creating a list of users that viewed a certain piece of content
For example, maybe eBound looks at people who came to the site, viewed the webinar description for today, but didn't sign up. They could generate a list of those people and then re-market to them with different copy or images on say Facebook.
Now of course not everyone who looked at the description would be interested, but if we combine that with some other behaviour like say people who looked at the page 2 or more times then we can guess that they have some type of interest or intention but haven't decided. So let's target them vs. just anyone who viewed the page.
* If you’re a publisher with ecommerce, maybe you want to create a list of users who bought a certain book on your Fall list and then you do google ads, youtube ads, or facebook ads that are promoting a title on your Spring list that this audience would like.
* cart abandonment
So that’s our 5 things for today: I would say in priority order
Don’t worry about missing keyword data but do synch up Analytics with Webmaster Tools
Improve your site by looking at the site speed reports
Track conversions, in particular events using Google Tag Manager
Make sure you have that extra line of code for Audience and Interest reports
And make the most of your data by cross referencing your social media analytics or trying out Remarketing.
And of course I’m always available to help.
You can stay in touch via my newsletter or social media either under BoxcarMarketing or my personal handle SoMisguided.
Questions