Acer is shifting from a hardware-centric model to a comprehensive 'hardware + software + services' approach, focusing on the Internet of Things (IoT) with a new open cloud platform. The platform allows users to build personalized cloud solutions that are secure, private, and scalable across various devices and networks. Acer aims to co-create value with its customers and stakeholders, emphasizing a balanced ecosystem that prioritizes customer interests and fosters local alliances.