The document is the 2014 annual report of the Hinds County Human Resource Agency (HCHRA). It summarizes that HCHRA is the Community Action Agency for Hinds County, Mississippi that has provided services to low-income citizens for over 37 years. It works to lift families and communities out of poverty through programs like Head Start and Early Head Start for children and other services through its Department of Community Programs and Services. The report outlines HCHRA's mission, leadership, programs, and goals to continue successfully coordinating resources to help disadvantaged citizens.

1. 2014 Annual Report
H I N D S CO U NT Y H U MAN RES O U RCE AG EN C Y
Helping Families,
Strengthening
Communities
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2. Helping
Families,
Strengthening
Communities

3. In 1964, Present Lyndon Baines Johnson signed into law the Economic
Opportunity Act to wage an unconditional war on poverty. Johnson’s anti-
poverty initiative created a large number of new programs and services,
many of which still exist today, particularly the creation of Community
Action Agencies (CAAs). CAAs were set up as local organizations with
independent boards and budgets that provided social services and
advocacy assistance to poor residents of both cities and counties as well
asIndianreservationswhohadpreviouslybeenignoredbytheauthorities.
Hinds County Human Resource Agency (HCHRA) was initially created in 1967 as Community
Services Association, and was reborn in 1976 as HCHRA. Having personally worked in community
action at HCHRA for the last 30 years, I have seen amazing change in the way community
programsareadministeredandmonitored.Grantorscontinuetoincreasethelevelandfrequency
of monitoring and call for greater accountability with outcomes that can be measured.
In 2014, HCHRA celebrated 37 years of successfully delivering opportunities for disadvantaged
Hinds County citizens, but the year was not without its challenges. We faced stringent federal
reviews and challenged staff to meet new and more demanding performance standards, while
maintaining aging structures with rising costs and a flat budget. With the support of dedicated
volunteers and a committed staff, we finished another amazing year, and we are pleased to share
our 2014 annual report for the fiscal year which ended September 30, 2014, highlighting the work
we have done and the accomplishments we have made to help break the cycles of poverty.
We appreciate your interest in HCHRA and ask for your continued support as we continue to forge
ahead in the war on poverty.
Sincerely,
Kenn Cockrell
President & CEO
“HCHRA desires to successfully prepare children for bright futures and help
disadvantaged families by helping to break cycles of poverty that continue to bind and
destroy dreams and dreamers.”
Letter from the President & CEO
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HCHRA 2014 Annual Report 1

4. • Andrea McDaniel, Chairman
• Priscilla Sterling, Vice Chairman
• Karen F. Quay, Assistant Secretary
• Ann Burton
• Gayla Carpenter-Sanders, Attorney
• Chera Harper
• Geraldine Haslett
• Carla Johnson
• Dr. Laurie Smith Lawson
• Donald R. McWilliams, CPA
• Dr. Ronald Moore
• Mickie Parker
• George S. Smith
• Trent L. Walker, Attorney
• Glenn M. Wilkerson
2014 HCHRA Board of Directors
The Beginning: Community Action Agencies
In 1961, President John F. Kennedy’s Council on Juve-
nile Delinquency, one of his “New Frontier” initiatives,
along with the Ford Foundation and the City of New
York, funded Mobilization for Youth (MFY) to correct
conditions that led to juvenile delinquency. MFY orga-
nized neighborhood councils composed of neighbors,
local officials, service providers, school boards and city
councils to implement plans. The concept was called
communityaction,anditlookedlikeaneffectiveandin-
expensive way to solve problems. The Ford Foundation
was funding other projects, including one in New Haven,
Connecticut, which recruited people from all sectors
of the community to come together
to plan and implement programs to help low-income
people. MFY and New Haven are often cited as the
models for Community Action Agencies. Hinds County
Human Resource Agency (HCHRA) is a Community
Action Agency.
In 1964, President Lyndon Baines Johnson expanded
the policy ideas initiated in the Kennedy administra-
tion in his War on Poverty, and the Office of Economic
Opportunity was born. New education, employment,
training, and work experience programs were begun.
Congress bypassed state and local governments and
provideddirectfundingofcommunitygroups,thefoun-
dation of the community action concept.
Community Action In Hinds County
In the summer of 1967, HCHRA’s progenitor was creat-
edastheCommunityServicesAssociation.Thisagency
was discontinued in June 1975 and reborn as HCHRA
in April 1976. The Hinds County Board of Supervisors
became the sponsoring agency of HCHRA and pro-
vided financial and other support. The City of Jackson
donated space and resources.
Former executive directors of Community Services
Association, listed chronologically, were Henri Franks,
E.L. Lipscomb, Joe W. Hemingway, Ben Bradley, Emma
Sanders, and Colonel James Davis. Former executive
directors of HCHRA, listed chronologically from April
1976, were Rudolph Jackson, Charles Jones, and Cur-
tis Jordan. Kenn Cockrell, current executive director,
assumed this position in July 1993. He had previously
servedasinterimdirectorofHCHRAforthreemonths
in the spring of 1991, and as deputy executive director
from 1987 to1993.
Historically, the Agency has administered a wide ex-
panse of programs designed to assist those in the
county who most needed help. From the start, fami-
lies and youth were primary focal points. The first pro-
grams offered included Head Start, Neighborhood
Youth Corps, youth development, summer recreation,
family planning, legal services, comprehensive health,
emergency medical and food services, and alcohol
abuse services. As new community needs were identi-
fied, programs were tailored to help meet them. These
included flood disaster relief, transportation, energy
crisis assistance, weatherization of homes, a food
bank, the Hunger Coalition, a tutorial program for
youth offenders, day care, and rental assistance.
Agency Overview
HCHRA is the Community Action Agency for Hinds
County, Mississippi, and has provided services to low-
HCHRA is the Community Action Agency for Hinds County, Mississippi, and has provided
services to low-income citizens for more than 37 years. By continuing to develop opportunities
for success, HCHRA works methodically to lift families and communities out of poverty and
into self-sufficiency.
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About Hinds County Human Resource Agency
2 HCHRA 2014 Annual Report

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income citizens for more than 37 years. By continuing
to develop opportunities for success, HCHRA works
methodically to lift families and communities out of
poverty and into self-sufficiency. HCHRA’s mission is
to empower disadvantaged Hinds County citizens to
become self-reliant and realize their full potential, and
we continue to move this mission forward by provid-
ing an array of comprehensive programs and services
focusing on early childhood development and human
services. Through the Head Start/Early Head Start
Programs and the Department of Community Pro-
grams and Services (DCP), HCHRA works to address
the needs of families holistically.
Led by President and CEO Kenn Cockrell, HCHRA
employs approximately 400 individuals. A 15-member
Board of Directors representing the public sector, pri-
vate sector, and the poor provides oversight and es-
tablishes policy for the Agency. Each year more than
30,000 citizens are served through the Agency’s three
Neighborhood Service Centers, thirteen Head Start
centers, two Head Start satellite sites, and four Early
Head Start facilities. HCHRA’s vision is to become an
agency that is able to successfully coordinate and inte-
grate all available resources and services
for the impoverished and
disenfranchised citizens
within Hinds County.
Going Forward
In 2012, The Federal
Administration called
for greater program ac-
countability and mea-
sureable results from
government-funded
programs. The Com-
munity ActionNetwork
shares this agenda and
developed the proposed
Organizational Perfor-
mance Standards, an
initiative involving all
stakeholders at the
federal, state and local
levels of the Community Action Network.
HCHRA also has carefully developed struc-
ture and operating procedures in order to
be effective in being more purposeful. In
2014, HCHRA underwent the strategic
planning process. The strategic planning
process helps HCHRA express a vision
of the organization’s potential and out-
line the steps necessary to work toward
that potential, and determine the staffing
needed to implement the plan.
Community Action Agencies such as
HCHRA have begun to recognize they
have some choices concerning how
HCHRA 2014 Annual Report 3
HCHRA’s vision is to become an agency that is
able to successfully coordinate and integrate
all available resources and services for the
impoverished and disenfranchised
citizens within Hinds County.
HCHRA Policy Council
• Alicia Jackson
Chairman
• Chera Harper
Vice Chairman
• Kyla Chase
Secretary
• Tameka Stamps
Assistant Secretary
• Andrea McDaniel
HCHRA Board Liaison
• Doris Blalock
Community Representative
• Zandra Branch
Community Representative
• Kenitra Bullie
Community Representative
• Felicia Harley
Martin Head Start Center
• Mildred Howard
Welcome Head Start Center
• Heather Furlow
Eulander Kendrick
Head Start Center
• Crystal Jones
Richard Brandon
Head Start Center
• DeLisa Jones
South Jackson Head Start Center
• Tilisha Lambert
Annie S. Smith-Tougaloo
Early Head Start Center
• Eric Lollis
Community Representative
• Annie Morgan
Westside Head Start Center
• Charlene Ray
The Della J. Caugills
Early Head Start Center
• Adama Rogers
Holy Ghost Head Start Center
• Shamise Ruffin
Willowood
Developmental Center
• Ella Wooten
Oak Forest
Early Head Start Center

6. Early Head Start Centers
● Della J. Caugills / 3383 Terry Road
601-371-4270
● Edwards / 105 Williamson Avenue
601-852-5364 or 601-852-4798
● Oak Forest / 3023 Ridgeland Drive
601-371-1415 or 601-371-1420
● Annie Smith – Tougaloo
132 Vine Street, 601-956-3397
Head Start Centers
● Richard Brandon / 5920 N. State Street
601-956-2865
● Edwards / 105 Williamson Avenue
601-852-4771 T
● Gertrude Ellis / 7293 Gary Road
601-371-1704 or 601-371-1469 T
● Holy Ghost / 1145 Cloister Street
601-354-1451
● Isable Elementary School (Satellite Head
Start Classroom) / 1716 Isable Street
601-960-5310
● Mary C. Jones
2050 Martin Luther King Drive
601-353-5891
● Eulander Kendrick
642 Morgan Drive, 601-878-5232 T
● Martin / 555 Roach Street, 601-355-5416
● Midtown / 134 E. Fortification Street
601-353-6389
● Oak Forest / 3023 Ridgeland Drive
601-371-1415 or 601-371-1420
● St. Thomas / 3850 Norrell Road
601-866-7619 T
● South Jackson / 3020 Grey Boulevard
601-371-2156
● Welcome
2873 Old Adams Station Road
601-885-8103 T
● Westside / 1450 Wiggins Road
601-922-0542 T
● Willowood Developmental Center
(Satellite Head Start Classroom) / 1635
Boling Street, 601-366-0123 ext. 116
T: Limited transportation is provided to these
designated Head Start Centers.
Neighborhood Service Centers
● Edwards NSC
105 Williamson Avenue, Edwards, MS
● Laura E. McNair-Shady Grove NSC
2118 Ridgeway Street, Jackson, MS
● Fannie Jackson NSC
630 Morgan Drive, Terry MS
HCHRA Central Office
● 258 Maddox Road, Jackson, Mississippi
The mailing address for HCHRA
and all of its Head Start Centers is
P.O. Box 22657, Jackson, MS 39225-2657.
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theyrelatetopoverty,bothamongpeople(low-incomeindividualsandfamilies)andplace(thecommunitiesinwhich
they live). First and foremost, agencies can choose to be active or reactive, or both, to the causes and conditions of
poverty that exist in the areas served by their agency. HCHRA has begun to transition the agency from a reactive
organization into an active one. The goals set forth in the three-year strategic plan provide movement for
that shift.
Strategic goals are broad statements of what the organization hopes to achieve in the next three years.
Goals focus on outcomes or results and are qualitative in nature. HCHRA goals include:
Family: • Goal 1 - To increase the amount of stable unable to work elderly and disabled famlies.
• Goal 2 - Increase the amount of self-reliant able to work families.
Agency:• Goal1-Toprovideservicesstrategicallyopposedtousingtheprovisionofservices(provid-
ingservicesbecausefundingisavailable)model.• Goal2-Tooperateformaximumeffectivenessand
efficiency. • Goal 3 - To improve the overall level of facilities. • Goal 4 - To use technology efficiently to
stream line communication/processes.
Community: • Goal 1 - To strengthen and expand relationships within the community with other
nonprofit organizations, business and industry, colleges and universities, faith-based groups, and the
general public. • Goal 2 - To improve customer outcomes by creating and advancing community and
economic development opportunities.
4 HCHRA 2014 Annual Report
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Hinds County Human Resource Agency has 17 Head Start
and Early Head Start Centers located throughout Hinds County.
Serving All
of Hinds
County
HINDS COUNTY
Edwards
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Bolton
Byram
Terry
Jackson
Utica
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7. Ms. Morton is scheduled to earn her master’s degree in social work in May
of 2015. Because of the quality care and education provided to her children
in Head Start, she has been able to achieve great accomplishments.
With Ms. Anderson’s hard work, determination, and the support offered
by HCHRA, she graduated Cum Laude with a bachelor’s degree in social
work from Jackson State University.
S U CC ES S STO R I ES
Krystal Morton
Krystal Morton was born into a family where she was one of seven sisters. She
graduated in the top ten percent of her high school class and enrolled at Holmes
Community College. In 2003, after obtaining her associate’s degree, Krystal
worked a summer job to fulfill her financial needs. The plan was to move for-
ward with school that spring, but the need for income became stronger than her
drive to continue her education.After six years of working, Ms. Morton realized
that she must continue her educational pursuit if she was to reach her dreams.
She decided to return to school, and in May of 2011, she graduated with a bache-
lor’s degree in sociology. But she didn’t stop there. She continued her education
at Jackson State University and is scheduled to earn her master’s degree in social
work in May of 2015. Because of the quality care and education provided to her
children in Head Start, Ms. Morton has been able to achieve great accomplish-
ments. In her free time, she serves as a volunteer for Head Start.
● ● ●
Rocharlenia Anderson
Ms. Rocharlenia Anderson has seen her fair share of struggles in life. It was a
struggle growing up as a teenage mother and trying to cope with being adopted
and sexually assaulted. In 2001, while working to obtain her GED, she was in a
terrible car accident that left her paralyzed, learning to walk again, and plac-
ing her dreams and goals on hold. In spite of those obstacles, she prevailed.
She received her GED in 2003 and went on to Hinds Community College where
she received her Associate of Art degree in General Studies. From there she
enrolled in Jackson State University’s Social Work Program. During that time,
Ms. Anderson had yet another roadblock and began struggling financially.
It was difficult balancing part-time employment, going to school, and taking
care of her five children—one with disabilities—while completing physical
therapy. She remained focused and steadfast and went above and beyond in
participating in her case management service plan devised with HCHRA.
With Ms. Anderson’s hard work, determination, and the support offered by
HCHRA, she graduated cum laude with a bachelor’s degree in social work
from Jackson State University. She was accepted and has
enrolled in the Master of Social Work Program at
Jackson State University; gained full-time
employment; has been approved to
take the Association of Social Work
Boards Bachelors Exam; and
has seen two of her children
graduate from high school
and enroll at Jackson State
University.
HCHRA 2014 Annual Report 5
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8. During the 2013-2014 fiscal year, HCHRA continued its mission of empowering
disadvantaged citizens to become self-reliant and realize their full potential by providing
direct and indirect services.
More than 30,000 citizens in Hinds County were assisted through HCHRA programs.
Community Service Block Grant (CSBG)
A range of opportunities including employment, education, income management,
housing, transportation, health and safety, and nutrition is provided by CSBG. While
these services and activities have measurable outcomes, they also have a potentially
major impact on poverty in Hinds County.
Funding Source: U.S. Department of Health and Human Services through the MDHS
Division of Community Services
HCHRA continues its mission of empowering disadvantaged citizens to become self-
reliant and realize their full potential.
HCHRA Programs
6 HCHRA 2014 Annual Report
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173 were unemployed and obtained a job
204
obtained skills/competencies required
for employment
221 were prevented from being homeless
CSBG Snapshot
2014
HCHRA
Agency
Highlights * *
HCHRA held its annual Head Start Recruit-
ment and Job Fair Day, helping the Agency to
meet both its enrollment and staffing goals.
More than 80 Head Start enrollment applica-
tions were submitted and more than 125 job
seekers turned out for the event.
HCHRA conducted two LIHEAP (Low-Income Home Energy Assistance Program) Awareness
Days which offered complete case management intake services for seniors and citizens with
disabilities over two consecutive Saturdays. 136 people met with a case manager and received
assistance. Many also scheduled future appointments at one of our Neighborhood Service Cen-
ter sites. Participants who qualified also received information on saving electricity at home, and
energy-efficient light bulbs provided by the CITGO-VEEL CFL program.

9. ● 0-5 (21%)
● 6-11 (15%)
● 12-17 (4%)
● 18-23 (7%)
● 24-44 (32%)
● 45-54 (12%)
● 55-69 (7%)
● 70+ (2%)
● 0-8 (6%)
● 9-12/Non-Graduate
(14%)
● High School Graduate/
GED (41%)
● 12+ Some Post-
Secondary (30%)
● 2- or 4-Year College
Graduate (9%)
● Black or African
American (95%)
● White (4%)
● Other (1%)
● Single-Parent Female
(34%)
● Single-Parent Male (1%)
● Two-Parent Household
(5%)
● Single Person (54%)
● Two Adults, No
Children (6%)
HCHRA 2014 Annual Report 7
Clients Served Through HCHRA Community Programs and Services
396,031
Of the total volunteer hours
contributed by the com-
munity, 381,426 hours were
donated by low-income
individuals to
Commumity Action. That’s
an average of 183 additional
full-time employees a week.
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A
ges
R
ace
E
ducation
F
am
ily Type
Contr
ibuted Hours
21%
15%
7%
7%
4%
2%
1%
1%
12%
32%
95%
41%
14%
6%
9%
30%
54%
6%
34%
5%4%
96% of total volunteer hours came
from individuals of low income.
Total Volunteer Hours:
* *
96%
HCHRA partnered with the City of Jackson’s Department of Human and Cultural Services
to administer the Emergency Services Grant. Through this partnership, HCHRA awarded
$175,000 to 645 residents to assist with water/sewer emergencies. The Emergency
Services Grant—a new program for HCHRA—enabled HCHRA to redirect CSBG funds to
assist more Hinds County residents with housing, employment and education.
HCHRA offered tax assistance to 732 citizens, which yielded more than
$1.4 million in tax refunds. Low- to moderate-income individuals and
families were allowed to retain 100% of their refunds, eliminating expen-
sive charges from tax preparers and leaving families with more money to
address household obligations, establish savings accounts, and become
more self-sufficient.

10. ● Medical 254 (1%)
● Employment 6,165 (17%)
● Nutrition 23,016 (62%)
● Education/Training
398 (1%)
● Shopping/Personal
5,183 (14%)
● Other 2,098 (6%)
● General Public/Other
6,336 (17%)
● Elderly 28,278 (76%)
● Disabled 1,060 (3%)
● Other 1,514 (4%)
Low-Income Home Energy
Assistance Program (LIHEAP)
Designed to assist low-income households with
paying household energy bills, LIHEAP offers special
provisions to reach and serve homebound, elderly and
disabled persons in Hinds County.
Funding Source: U.S.
Department of Health
and Human Services
through the MDHS
Division of
Community
Services
Rural Public Transportation Program
Offering safe, reliable and accessible transportation to
citizens of rural Hinds County is the primary goal of
this program. Priority is placed on serving the elderly
and disabled. HCHRA provides demand response,
fixed route and contractual services in accordance
with its sub-grant agreement with the Mississippi
Department of Transportation.
Funding Source: Federal Transit Administration
through the Mississippi Department of Transportation
Title XX and Title IIIB Transportation Programs
Title XX and Title IIIB Transportation Programs help
elderly residents in Hinds County maintain their
independence and mobility by providing them with
transportation to obtain goods and services, which
include medical and dental treatment, social and
community services. This program provides nearly
40,000 trips for seniors every year.
Funding Source: Mississippi Department of Human
Services, Division of Aging and Adult Services through
the Central Mississippi Area Agency on Aging
HCHRA offers a set of services that are tailored and coordinated to meet the complex needs in
multiple life domains, either sequentially or concurrently, of a specific individual or family at a
specific point in time based on the individual’s/family’s goals.
8 HCHRA 2014 Annual Report
LIHEAP
Data
1,457
families received
energy efficient light
bulbs.
2,127
received fuel
and utility
assistance.
113 fans and 13
air conditioners were distrib-
uted to seniors, disabled and
low-income families through
a partnership with Entergy.
2,773
seniors, disabled and
care givers received
LIHEAP assistance.
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Tr
ip
Data
17%
1%6%
14%
62%
1%
Passe
nger Data
17%
3%
4%
76%

11. Hinds County Human Resource Agency proudly serves all of Hinds County.
Volunteer Income Tax Assistance (VITA)/
Earned Income Tax Credit Program (EITC)
VITA provides free tax preparation for low- to
moderate-income wage earners in Hinds County.
Funding Source: United Way of the Capital Area
Senior Meals Programs
• Home Delivered Meals (Meals on Wheels)
HCHRA’s Rural Transportation Program provides
nutritious and well-balanced meals five days a week to
elderly and disabled persons in Hinds County who are
unable to leave home without assistance.
• Congregate Meals
Through a partnership with United Way, HCHRA pro-
vides the more seasoned citizens in the community
with this program, which of-
fers meals at sites where
the seniors can
meet, participate in
activities, and so-
cialize.
Funding
Source: Central
Mississippi
Planning and
Development
District
Retired & Senior
Volunteer Program
Operating in Hinds, Madison and Rankin
Counties, this program assists individuals
age 55 and older with identifying volunteer
opportunities that put their skills and life
experiences to work for their communities.
Funding Source: Corporation for National and
Community Service
HCHRA 2014 Annual Report 9
Meals/RSVP
Program
Data
Senior Meals Program
Home Delivered Meals
29,485meals served
1,268seniors
Congregate Meals
7,771meals served
640seniors
Retired & Senior
Volunteer Program (RSVP)
89volunteers
9,768hours
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732 = $1.4 million
Returns were Returned to
completed Hinds County
HINDS COUNTY
Edwards
Bolton
Byram
Terry
Jackson
Utica

12. ● Under 1 (19) ● 2-year-olds (42) ● 3-year-olds (31) ● Pregnant Women (30)
● 2-year-olds (88) ● 3-year-olds (954) ● 4-year-olds (1,111)
● Head Start (2,153) ● Early Head Start (122)
HCHRAadministerstheHeadStartProgramofferingcomprehensivechilddevelopment
services to more than 2,000 pre-school children in Hinds County. The program has
experienced exponential growth since starting in 1986 with 800 children enrolled.
HCHRA now operates 13 Head Start centers and 7 satellite classrooms, serving
toddlers ages three and four, and 4 Early Head Start programs which serve eligible
expectant mothers and children from birth to age three.
HCHRA’s Head Start and Early Head Start programs served 2,275 children (including
62 who received special education) during the 2013-2014 school year. HCHRA staff
attended to the developmental needs of these children in 106 classrooms, five days
a week, for 163 days, for a minimum of six hours each day. Eight hundred twenty-two
children were developmentally ready to enter kindergarten in 2014.
Thirty pregnant women also received support through the Early Head Start program.
Funding Source: U.S. Department of Health and Human Services, Administration
for Children and Families. The Mississippi State Department of Education, Child and
Adult Care Food Program also provides reimbursement for the operation of child nutrition
services
Hinds County Human Resource Agency is committed to ensuring that children
who finish our Head Start program possess the skills, knowledge, and attitudes
necessary for success in school and in life.
Head Start/Early Head Start
Program Information
10 HCHRA 2014 Annual Report
Enrollment Data
Total Enrollment: 2,275
Early Head Start
Head Start
822
Kindergarten Ready
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13. HCHRA 2014 Annual Report 11
Head Start Teacher, Teacher Assistant & Early Head Start Teacher Qualifications
Each school year begins with Pre-Service training. The
training sessions help to orientate current and new
staff to Head Start policies and procedures. Listed
below are some of the various topics covered during
Pre-Service:
General
• OSHA Compliance
• Child Abuse and Neglect Identification
and Reporting
• Head Start Policies, Procedures &
Performance Standards
• Child Care Regulations
• Teamwork
• Communicating Effectively
• Accountability
Children’s Services
Division
• Classroom Operational
Procedures
• The Creative Curriculum
• CLASS & Important Tools in School
Readiness
Nutrition Services Division
• Menu Components
• Accurate Meal Production Records
• USDA Monitoring
• Food Safety & Sanitation
• Nutritional Standards & Recommendations
Facilities & Field Services Division
• Security in the Work Place
Transportation
• Transportation Safety
Staff Professional Development
Teacher Data:
Race:
220Black or African American
3White 1Other 1Unspecified
102Head Start Teachers
104Head Start Teacher Assistants
19Early Head Start Teachers
Baccalaureate
Degree
Advanced
Degree
Associate’s
Degree
Child Development
Associate
No Qualifications
Teacher Assistants
No Qualifications
● Head Start Teacher ● Teacher Assistant ● Early Head Start Teacher
21
15
11
21 6 6
37
70 25 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
● Enrolled in Baccalaureate Prog. (1) ● Enrolled in Assoc. Degree Prog. (2)
● Enrolled in CDA (3) ● Not enrolled in any program (15)

14. ● Black or African
American (119)
● Multi-Racial (2)
● White (1)
● Black or African
American (2050)
● Hispanic (26)
● White (28)
● Multi-Racial (44)
● Unspecified (5)
Hea
d
Start Children
Early
H
ead Start Children
Child Data
The children in our Head Start and Early Head Start
programs represent a variety of cultural and ethnic
backgrounds including African American (2,169), His-
panic/Latino (26), White (29), and Biracial/Multi-racial
(46). Ethnicity was not provided for five of the children
enrolled.
Additional Services Provided
To help aid parents/guardians with reliable transpor-
tation to school, HCHRA transported 681 Head Start
children daily.
In addition to many other HCHRA Head Start services,
medical and dental screenings and care were provided
to over 90% of enrolled children. To further meet their
healthneeds,mentalhealthanddisabilityserviceswere
made available to the children/families we served.
Head Start parents can be assured when
leaving their children with Head Start staff,
they will have been cared for and given sound
educational instruction.
● At Enrollment ● End of School Year
Health
Insurance
Medical
Access
Well-Child
Check-Ups
Dental
Services
Additional Services Provided
62Children Identified to Receive
Disability Services
95%Eligible Children Served
266,028Meals Served to
Children Throughout School Year
12 HCHRA 2014 Annual Report
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
28
26
119
2
1
2,050
*Data from 2013-2014 Program Information Report (PIR) and Child Outcome, Planning & Administration
(COPA) system.
1,902
2,028
1,946
1,975
2,012
1,624
1,813
1,977
Average Monthly
Enrollment Head
Start/Early Head
Start
84.03%
Families Served
1,996 Head Start
120Early Head Start
Enrollment Below
Federal Level
1,892 Head Start
116Early Head Start
Children Served
2,153 Head Start
122Early Head Start

15. ● Associate Degree, Vocational School, or Some
College (1,007)
● High School Graduate or GED (611)
● Less than High School Graduate (447)
● Advanced Degree or Baccalaureate Degree (28)
No Education Data Provided (23)
● Single Parent
(1,789)
● Two Parent (327)
● Employed (1,098)
● Unemployed
(1,018)
● Not Attending Job Training/School
(2,053)
● Attending Job Training/School (63)
E
ducation Level
Total Head Start & Early Head Start Families 2,116
Head Start & Early Head Start Parent/Guardian Data
HCHRA 2014 Annual Report 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1,789
327
1,098
1,018
63
2,063
Family Services
Head Start not only prides itself on the educational instruction, but also on empowering families. In addi-
tion to providing an education to our children, HCHRA provided 185 Head Start families and 21 Early Head
Start parents with assistance in areas such as mental health, emergencies, parenting education, housing
Attend
Job Training/School
28
1,007
447
611
*Education data provided for primary caregiver only. No data is reflected for the secondary caregiver in
two-parent homes.

16. 14 HCHRA 2014 Annual Report
assistance, job training, substance abuse prevention/
treatment, adult education, child abuse/neglect, and
domestic abuse.
The family services component of Head Start is an
organized method of assisting families to assess their
needs, develop a sense of direction, and then provid-
ing services that will build upon the individual strengths
of families to meet their needs and resolve conflicts in
theirlivesfromenvironmentalpressures.Thefinalcom-
ponent is to continue a partnership with families to fol-
low up with services provided to see if the family needs
are met.
The focus for staff is on providing support. Families
must make their own decisions concerning which alter-
natives within the family services network they choose
to utilize. The interpersonal relationships established
between staff and family members provide the vehicle
through which effective decision-making takes place.
Staff-family interaction is based on the following prin-
ciples:
• All families need support.
• Each family is unique.
• The goal of working with families is to strengthen, not
substitute for, family responsibilities.
• Families benefit most from family-centered support
and services.
• Healthy families do not live in isolation; they are part
of larger systems.
HCHRA uses an assessment-based data system that
measures which core needs must be met for our fami-
lies to be successful. HCHRA uses defined domains in
measuring the core functions below and adds second-
arydomainsthatHCHRAdeemsasappropriatetocre-
ating highly empowered families.
Each family is assessed at the beginning of the school
year and then again once later in the school year af-
ter interaction with Family Services staff. The following
graphs show the average results of both the first as-
sessmentandthefollow-upassessment,alongwiththe
growth of our families during the school year. This data,
when properly and consistently collected and studied,
paints a vivid picture of the progress of our families.
N/A - Not
Available
In Crisis
00
In Crisis
01
In Crisis
02
Vulnerable
03
Vulnerable
04
Stable
05
Stable
06
Safe
07
Safe
08
Thriving
09
Thriving
10
Total: Assessment #1 0.28% 0.30% 3.60% 3.67% 3.42% 2.83% 3.58% 19.30% 2.06% 12.80% 1.05% 47.12%
Total: Assessment #2 0.28% 0.11% 3.03% 2.51% 2.98% 2.44% 3.54% 16.59% 2.17% 13.15% 1.14% 52.06%
Difference 0.01% -0.19% -0.57% -1.15% -0.43% -0.39% -0.03% -2.72% 0.11% 0.35% 0.08% 4.94%
Total: Assessment #1 vs Total: Assessment #2 Difference
N/A - Not Available N/A - Not Available
0% -3%10% -2%20% -1%30% 0%40% 1% 3%40% 2% 4% 5%
In Crisis - 02 In-Crisis - 02
Stable - 05 Stable - 05
Safe - 08 Safe - 08
In Crisis - 00 In Crisis - 00
Vulnerable - 03 Vulnerable - 03
Stable - 06 Stable - 06
Thriving - 09 Thriving - 09
Thriving - 10
In Crisis - 01 In Crisis - 01
Vulnerable - 04 Vulnerable - 04
Safe - 07 Safe - 07
Thriving - 10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
● Total: Assessment #1
● Total: Assessment #2

17. HCHRA 2014 Annual Report 15
CS-1 Core Scales Average #1 Average#2 Difference
Employment 5.34 6.11 0.77
Health 8.64 9.03 0.39
Education 7.28 7.62 0.34
Transportation 9.30 9.41 0.10
Childcare 9.65 9.78 0.13
Food/Nutrition 7.41 7.73 0.32
Housing 7.84 8.12 0.28
SS-1 Secondary Scales
Energy/Utilities 8.61 8.81 0.20
Household
Budgeting
7.50 7.90 0.40
Asset Building 3.87 4.47 0.60
Parental/Guard-
ian Involvement
9.41 9.49 0.08
Community
Involvement
7.52 7.85 0.33
Community
Empowerment
5.51 5.92 0.41
VITA- EITC 5.44 5.87 0.42
Supportive
Social Networks
9.45 9.55 0.10
Behavioral Health
- Disabilities
9.43 9.57 0.14
Total 7.64 7.95 0.31
Average #1 vs Average #2 by Element
Employment
Household Budgeting
Health
Asset Building
Education
Parental/Guardian Involvement
Transportation
Community Involvement
Childcare
Community Empowerment
Food/Nutrition
VITA-EITC
Housing
Supportive Social Networks
SS-1 Secondary Scales
Behavioral Health - Disabilities
Energy/Utilities
Total
Difference
Employment
Household Budgeting
Health
Asset Building
Education
Parental/Guardian Involvement
Transportation
Community Involvement
Childcare
Community Empowerment
Food/Nutrition
VITA-EITC
Housing
Supportive Social Networks
SS-1 Secondary Scales
Behavioral Health - Disabilities
Energy/Utilities
Total
0.0
0
0.1
2
0.2
4
0.3
6
0.4
8
0.60.5
10
0.7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
● Average #1
● Average #2

18. 16 HCHRA 2014 Annual Report
Preparing Our Children for the Future
• HCHRA partners with Jackson, Hinds, and Clinton Public School Districts through an
Interagency Partnership Agreement. This pact ensures open lines of communication,
which are critical as we each work toward kindergarten readiness.
• Classroom staff visit kindergarten classrooms and attend other events to become
familiar with the various public school activities.
• HCHRA Children’s Services Division assesses four-year-olds each January in Al-
phabet Knowledge, Numbers, Shapes, Colors, and Name Identification and Writing.
Classroom teachers receive assessment score sheets and prepare individualized ac-
tivities/experiences as further assurance that every child is prepared for kindergarten.
• HCHRA uses the Galileo Ongoing Assessment Instrument to further ensure
that the learning domains (Early Math, Language and Literacy, Nature and Science,
PhysicalHealth,SocialandEmotionalDevelopment,andFineandGrossMotorSkills)
match the competencies in the “Mississippi Guidelines for Four-Year-Old Children,”
which is developed through the Mississippi Department of Education. This technology
is utilized twice yearly to assess all children. This process helps not only to determine
a child’s present achievement level, but also to develop learning plans as needed
for each child. The chart below and facing page, top left reflects outcomes in our six
domains of learning for each assessment period in 2013-2014.
Our highly qualified staff fosters partnerships with parents/families, school districts,
community partners, decision-makers, and others to ensure the appropriate goals
are established to improve school readiness for children participating in Head
Start and Early Head Start.
Six Domains
of Learning
Percentage Learned
Period One
Percentage Learned
Period Two
Overall
Improvement
Early Math 31% 54% 23%
Language 44% 66% 22%
Literacy 33% 56% 23%
Nature & Science 26% 47% 21%
Physical Development
& Health
41% 69% 28%
Social & Emotional
Development
40% 65% 25%
(Period One: 8/1/13 - 12/31/13 / Period Two: 1/1/14 - 5/31/14)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19. Parent Involvement & Support
Activities to encourage parental involvement and on-going support:
Activity: At-Home Curriculum Support Activity Calendar
Parent’s Role: Share time each day of the month with children doing various outlined activities.
Activity: Parental Educational Continuum Request Form
Parent’s Role: Document input on the specific skills they wish to be implemented in the classroom/
curriculum.
Activity: Galileo Individual Development Profiles
Parent’s Role: With teacher, review information issued as a guide to measure and track children’s skills
status and as a tool for sharing skills that parents would like for their children to learn.
Activity: Volunteer Opportunities
Parent’s Role: Attend/Assist on field trips, including transitional field trips—those taken as children
transition from Head Start to public schools.
Volunteers
Volunteering is essential to all programs. The success of the Head Start program depends upon active
participation of parents and others in the community. We have a great group of volunteers who give of
their knowledge, time and talents.
Period2Period1 31%
54%
44%
66%
33%
56%
26%
47%
41%
69%
40%
65%
Legend:
● Early Math
● Language
● Literacy
● Nature & Science
● Physical Development
& Health
● Social & Emotional
Development
Child Outcomes in Domains of Learning
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Each child is taught by quali-
fied teachers with degrees in
early childhood education.
When children leave Head
Start, they’ll be ready to
succeed in school.
HCHRA 2014 Annual Report 17

20. 2014 Expenditures 2015 Budget
● Personnel Costs $747,541 $780,794
● Fringe Benefits $232,922 $249,854
● Travel $4,748 $2,000
● Supplies $33,469 $24,249
● Space Costs $22,696 $16,300
● Equipment Lease/Purchase $5,390 $2,500
● Facilities/Maintenance $2,324 $2,014
● Contractual Services $18,856 $4,850
● Food & Meal Costs $24,440 $22,837
● T&TA $18,019 $32,182
● Indirect Costs $199,011 $169,901
● Grantee In Kind $362,397 $334,045
● Other $12,602 $28,700
TOTAL $1,684,415 $1,670,226
2015 Budget
20
14 Expenditures
18 HCHRA 2014 Annual Report
EarlyHead Start
Parental Involvement Cycle of Support
Other Parent
Involvment Activities
Supporting Your Child’s
Education Workshop
Financial Resources
for Higher Education
Governance Training
Parenting Support Group
Child Abuse
Prevention
Throughout the school year, parents have numerous opportunities to
volunteer and participate in activities at their child’s center. At Head
Start we understand the earlier parent involvement begins, the more
powerful the effects.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2014
HCHRA
Agency
Highlights *
Healthy Marriage
Workshops
Parent Newsletters
Parent Education
Field Trips
Leadership Development
GED Classes
HCHRA underwent the strategic planning process to help HCHRA express a vision of its poten-
tial, to outline the steps necessary to work toward that potential, and to determine the staffing
needed to implement the plan. HCHRA has begun to transition from a reactive organization into
an active one concerning how it relates to poverty, both among people (low-income individuals
and families) and place (the communities in which they live). The goals set forth in the three-
year strategic plan provide movement for that shift.

21. 2014 Expenditures 2015 Budget
● Personnel Costs $6,365,195 $7,027,458
● Fringe Benefits $2,016,334 $2,320,379
● Travel $21,962 $26,742
● Supplies $502,289 $516,828
● Space Costs $460,962 $463,000
● Equipment Lease/Purchase $408,075 $146,576
● Facilities/Maintenance $862,438 $216,044
● Contractual Services $475,874 $717,126
● Food & Meal Costs $708,934 $494,975
● T&TA $159,400 $159,560
● Indirect Costs $1,667,033 $1,582,694
● Grantee In Kind $5,705,613 $3,328,504
● Other $983,099 $837,635
TOTAL $20,337,208 $17,837,521
2015 Budget
20
14 Expenditures
HCHRA 2014 Annual Report 19
Head Start
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
**
The HCHRA Fiscal Department has received clean
audits for the 19th consecutive year. While manag-
ing various programs with multiple funding sources,
our fiscal team continues to operate with the utmost
professionalism, integrity and industry knowledge.
HCHRA participated in the City of Jackson’s Jobs for Jacksonians program—an initiative created to provide
accessible information on employment opportunities for Jackson residents. Each month, major companies
are invited for the purpose of interviewing and potentially hiring prospective candidates. HCHRA was able
to offer excellent employment opportunities and recruit talented hard-working individuals. This program
provides an array of services and training opportunities to job seekers. In addition to recruiting sessions, the
program offers job readiness workshops, job search and placement assistance, and an annual job fair.

22. 20 HCHRA 2014 Annual Report
Expenditures
Revenue
HCHRA operates at the highest level of integrity and fiscal responsibility. Since 1996, HCHRA has consistent-
ly received a clean audit. For 19 consecutive years, auditors have reviewed our financial statements and found
our records to be accurate, complete, and in accordance with Generally Accepted Accounting Principles.
HCHRA strives to ensure that its operations are carried out in a highly ethical, transparent
and trustworthy manner.
HCHRA Revenues & Expenditures
Hinds County Human Resource Agency is a public non-profit organization that fully complies with all IRS
requirements. This includes filing and providing for public inspection the Form 990. For more detailed financial
information, visit our website at www.hchra.org.
● Head Start (20,829,699)
● LIHEAP (1,790,119)
● Child & Adult Food Program (1,368,062)
● CSBG (864,443)
● Rural Transportation (417,281)
● City of Jackson Utility Program (175,000)
● Home Delivered Meals (127,529)
● Other (123,977)
● Congregate Meals (65,772)
● Elderly Transportation (36,135)
● Fund Raising (30,469)
● RSVP (30,428)
TOTAL $25,858,914
● Federal (18,263,706)
● In Kind (7,004,881)
● Other Grants/Contracts (120,190)
● Donations/Investments (18,354)
● Local Government (260,500)
● State (17,703)
● Fund Raising (102,488)
● Program Income (14,387)
● Other (54,861)
TOTAL $25,857,070
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23. Helping
Families,
Strengthening
Communities
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

24. Helping Families,
Strengthening
Communities
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H I N D S CO U NT Y H U MAN RES O U RCE AG EN C Y
258 Maddox Road | P.O. Box 22657 | Jackson, MS 39225-2657 | 601.923.3930 | www.hchra.org