The document outlines 10 recommendations for marketing in the current environment. It recommends focusing on engaging with customers through many communication channels, listening to customers to identify needs, sharing useful content with journalists and the community, developing conversations and relationships with prospects and customers, involving customers in product development through feedback and groups, improving online visibility through search and interactions, differentiating the marketing position through innovation, and enhancing customer service levels.

1. rationale marketing x.0 for alex Papanastassiou Managing Partner BusinessQuests