This document summarizes a study on how air traffic controllers use experience to coordinate their work. The study observed controllers at two air traffic control centers over 11 days. Experience was the most commonly referenced factor in coordinating responses to disturbances. Experience enables coordinative work by combining specialist knowledge and allows controllers to pragmatically coordinate in non-proceduralized situations or those with low-frequency events and a short time horizon. The study findings provide insight into how experience facilitates complex coordinative work in air traffic control operations.
These are the slides for a plenary talk I gave at GEC 11 in Denver in July 2011. The primary message is that we, the networking community need to fundamentally improve the way we do experimental research.
The document discusses structuring user involvement in ICT innovation through a panel-based living lab approach. It provides an overview of living lab conceptualizations and methodologies. A modified consensus definition is presented that describes living labs as medium- to long-term research that cocreates innovations with users in a familiar, real-world context while considering the surrounding ecosystem. The benefits of IBBT-iLab.o's panel-based approach are explained, including how it aids various phases of living lab research projects.
This document discusses the DynaLearn project, which aims to develop an interactive learning environment allowing learners to construct conceptual knowledge about systems individually or collaboratively. The project addresses declining interest in science education by focusing on conceptual understanding over surface knowledge. Learners will acquire knowledge through conceptual modeling using diagrams and virtual characters. Semantic technologies will provide individualized feedback and recommendations. The system will be evaluated based on how well it engages learners and improves their conceptual understanding and motivation in science curricula.
Neurons are the basic building blocks and signaling cells of the nervous system. They have a cell body containing the nucleus, dendrites which receive signals, and an axon which carries signals to other cells. Neurons communicate via electrochemical signals and neurotransmitters released at synapses between neurons. The nervous system is divided into the central nervous system (brain and spinal cord) and peripheral nervous system. The peripheral system includes the somatic and autonomic systems. The autonomic system regulates involuntary functions and has sympathetic and parasympathetic divisions. The brain is the control center and can be studied using techniques like EEG, CAT scans, PET scans, and MRI. It is made up of the hindbrain, midbrain,
These are the slides for a plenary talk I gave at GEC 11 in Denver in July 2011. The primary message is that we, the networking community need to fundamentally improve the way we do experimental research.
The document discusses structuring user involvement in ICT innovation through a panel-based living lab approach. It provides an overview of living lab conceptualizations and methodologies. A modified consensus definition is presented that describes living labs as medium- to long-term research that cocreates innovations with users in a familiar, real-world context while considering the surrounding ecosystem. The benefits of IBBT-iLab.o's panel-based approach are explained, including how it aids various phases of living lab research projects.
This document discusses the DynaLearn project, which aims to develop an interactive learning environment allowing learners to construct conceptual knowledge about systems individually or collaboratively. The project addresses declining interest in science education by focusing on conceptual understanding over surface knowledge. Learners will acquire knowledge through conceptual modeling using diagrams and virtual characters. Semantic technologies will provide individualized feedback and recommendations. The system will be evaluated based on how well it engages learners and improves their conceptual understanding and motivation in science curricula.
Neurons are the basic building blocks and signaling cells of the nervous system. They have a cell body containing the nucleus, dendrites which receive signals, and an axon which carries signals to other cells. Neurons communicate via electrochemical signals and neurotransmitters released at synapses between neurons. The nervous system is divided into the central nervous system (brain and spinal cord) and peripheral nervous system. The peripheral system includes the somatic and autonomic systems. The autonomic system regulates involuntary functions and has sympathetic and parasympathetic divisions. The brain is the control center and can be studied using techniques like EEG, CAT scans, PET scans, and MRI. It is made up of the hindbrain, midbrain,
Companies constantly search for ways to improve internal communications and collaboration. It's a problem that most companies struggle with, but can be overcome.
1. Partner violence occurs in various relationships and contexts beyond marriage. Common terms used to describe partner violence include battering, abuse, assault, and domestic violence.
2. Incidence rates of partner violence are high, with over 2 million victims in the US annually and millions of children witnessing or living with violence. Emerging approaches to address partner violence began in the 1970s.
3. There are many psychosocial and cultural factors that influence partner violence, as well as myths and realities surrounding victims. Leaving an abusive relationship can be dangerous for the victim. Intervention strategies focus on assessment, support, safety planning, and counseling.
Este documento resume tres oraciones o menos los principales puntos del documento proporcionado:
1) Compara a los "Geezers" (personas mayores de 70 años) con los "Geeks" (personas menores de 30 años) y cómo se están adaptando a los cambios tecnológicos.
2) Explica que los programas EMBA están evolucionando para satisfacer mejor las necesidades de aprendizaje de ambos grupos, usando métodos como el aprendizaje basado en proyectos.
3) Señala que los EMBA deben
This document provides a summary of the contents of a book titled "24 Hours in the Life of a Muslim" by Harun Yahya. The book examines a typical day in the life of a Muslim according to the teachings of the Quran. It describes the daily activities of a Muslim from waking up to going to bed and discusses their mindset and character traits throughout the day based on Islamic principles. The introduction provides background on the author and purpose of examining a Muslim's life through the lens of following Quranic commands.
1. Mobile learning is about more than just solo learning with devices like OLPC, and collaboration is important. Location and context are also important trends.
2. Technologies are often invented that are initially thought to have no practical or commercial use, but technologies like text messaging have taken off in popularity greatly.
3. The future of publishing and reading may involve buying books and newspapers directly over the internet on devices, though computers are still not ideal for reading compared to print.
Free dhs ied search procedures workshop in washingtonDavid Jimenez
This document provides information about a free workshop on improvised explosive device (IED) search procedures hosted by the Marine Barracks Washington on June 26, 2013. There are approximately 200 seats remaining for the one-day workshop. It will cover IED awareness and prevention measures, and include practical exercises demonstrating specific search techniques. Participants are asked to email their registration information to the listed contact. The workshop is intended to improve participants' knowledge of IED threats and help enhance bombing prevention capabilities. It will review relevant national policies and explore IED components, effects, and search procedures.
Оформление детских праздников, фотозон, кэнди баров
декор ручной работы, оформление под ключ
100% гарантия результата и 100% отличое настроение
Kids party decoration, photoshooting, candy bar, hand made decor
100% quality & 100% good mood
The document discusses key aspects of providing culturally effective crisis intervention. It defines culture and identifies attributes of effective multicultural crisis intervention as knowledge of one's own biases, basic knowledge of other cultures, using culture-matched skills, and experience counseling different cultures. It also discusses worldviews, individualism vs collectivism, high- vs low-context communication, and obstacles to effective multicultural crisis intervention like language barriers, differing views of religion, and determining who receives services.
Françoise Roure_A possible research and innovation scheme for Nanotechnology?Ne3LS_Network
The document discusses nanotechnology regulation in the EU over the past 10 years. It makes three key points:
1) Early involvement of the European Parliament and responses from the European Commission including expertise, recommendations, databases, and legal frameworks.
2) Adaptation of regulations in France including public debates, mandatory reporting schemes, and risk/benefit assessments.
3) The importance of agreed definitions, descriptions, traceability and reporting for effective and harmonized regulations given challenges in clearly linking facts to causes.
This document summarizes the program for the IEEE WCNC 2012 International Workshop on Broadband Femtocell Technologies. The workshop consists of 4 sessions over one day that will discuss technical topics related to femtocell and heterogeneous cellular networks. Session 1 is the opening session and includes an introduction and presentations on mobility enhancements, interference mitigation, and dynamic spectrum sharing. Session 2 includes presentations on medium access control, scheduling, and self-organization approaches. Session 3 features two keynote speeches from industry leaders. Session 4 closes the workshop.
Companies constantly search for ways to improve internal communications and collaboration. It's a problem that most companies struggle with, but can be overcome.
1. Partner violence occurs in various relationships and contexts beyond marriage. Common terms used to describe partner violence include battering, abuse, assault, and domestic violence.
2. Incidence rates of partner violence are high, with over 2 million victims in the US annually and millions of children witnessing or living with violence. Emerging approaches to address partner violence began in the 1970s.
3. There are many psychosocial and cultural factors that influence partner violence, as well as myths and realities surrounding victims. Leaving an abusive relationship can be dangerous for the victim. Intervention strategies focus on assessment, support, safety planning, and counseling.
Este documento resume tres oraciones o menos los principales puntos del documento proporcionado:
1) Compara a los "Geezers" (personas mayores de 70 años) con los "Geeks" (personas menores de 30 años) y cómo se están adaptando a los cambios tecnológicos.
2) Explica que los programas EMBA están evolucionando para satisfacer mejor las necesidades de aprendizaje de ambos grupos, usando métodos como el aprendizaje basado en proyectos.
3) Señala que los EMBA deben
This document provides a summary of the contents of a book titled "24 Hours in the Life of a Muslim" by Harun Yahya. The book examines a typical day in the life of a Muslim according to the teachings of the Quran. It describes the daily activities of a Muslim from waking up to going to bed and discusses their mindset and character traits throughout the day based on Islamic principles. The introduction provides background on the author and purpose of examining a Muslim's life through the lens of following Quranic commands.
1. Mobile learning is about more than just solo learning with devices like OLPC, and collaboration is important. Location and context are also important trends.
2. Technologies are often invented that are initially thought to have no practical or commercial use, but technologies like text messaging have taken off in popularity greatly.
3. The future of publishing and reading may involve buying books and newspapers directly over the internet on devices, though computers are still not ideal for reading compared to print.
Free dhs ied search procedures workshop in washingtonDavid Jimenez
This document provides information about a free workshop on improvised explosive device (IED) search procedures hosted by the Marine Barracks Washington on June 26, 2013. There are approximately 200 seats remaining for the one-day workshop. It will cover IED awareness and prevention measures, and include practical exercises demonstrating specific search techniques. Participants are asked to email their registration information to the listed contact. The workshop is intended to improve participants' knowledge of IED threats and help enhance bombing prevention capabilities. It will review relevant national policies and explore IED components, effects, and search procedures.
Оформление детских праздников, фотозон, кэнди баров
декор ручной работы, оформление под ключ
100% гарантия результата и 100% отличое настроение
Kids party decoration, photoshooting, candy bar, hand made decor
100% quality & 100% good mood
The document discusses key aspects of providing culturally effective crisis intervention. It defines culture and identifies attributes of effective multicultural crisis intervention as knowledge of one's own biases, basic knowledge of other cultures, using culture-matched skills, and experience counseling different cultures. It also discusses worldviews, individualism vs collectivism, high- vs low-context communication, and obstacles to effective multicultural crisis intervention like language barriers, differing views of religion, and determining who receives services.
Françoise Roure_A possible research and innovation scheme for Nanotechnology?Ne3LS_Network
The document discusses nanotechnology regulation in the EU over the past 10 years. It makes three key points:
1) Early involvement of the European Parliament and responses from the European Commission including expertise, recommendations, databases, and legal frameworks.
2) Adaptation of regulations in France including public debates, mandatory reporting schemes, and risk/benefit assessments.
3) The importance of agreed definitions, descriptions, traceability and reporting for effective and harmonized regulations given challenges in clearly linking facts to causes.
This document summarizes the program for the IEEE WCNC 2012 International Workshop on Broadband Femtocell Technologies. The workshop consists of 4 sessions over one day that will discuss technical topics related to femtocell and heterogeneous cellular networks. Session 1 is the opening session and includes an introduction and presentations on mobility enhancements, interference mitigation, and dynamic spectrum sharing. Session 2 includes presentations on medium access control, scheduling, and self-organization approaches. Session 3 features two keynote speeches from industry leaders. Session 4 closes the workshop.
This document provides an overview of a proposed nanobiotechnology company. It begins with definitions of nanotechnology and describes how materials can be constructed at the nanoscale using top-down or bottom-up techniques. It then outlines the company's strategy, competitive advantages, and SWOT analysis. Key aspects include outsourcing R&D to external research groups, focusing on green energy and environmental applications, and having a multidisciplinary team. The business plan also discusses the nanobiotechnology market, technology transfer, marketing mix considerations around products, pricing, promotion, and geographic expansion. The overall aim is to generate shareholder value by creating innovative nanotech solutions for environmental problems.
IRJET- A Real Time Yolo Human Detection in Flood Affected Areas based on Vide...IRJET Journal
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Similar to 2008 Ronish Ino Presentation Updated (20)
1. CONTEXTUAL KNOWLEDGE
COORDINATION IN AIR TRAFFIC
CONTROL OPERATIONS
Ronish Joyekurun†‡, William Wong† & Paola Amaldi†
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
2. INTRODUCTION: Coordination
1. ATC Work is NOT individualistic or isolated over extended periods of time.
Theoretical need for
2. Operational need for better
coordination principles in
coordination in ATM
complex work domains
e.g.
e.g.
• Inter-sector (FASTI, SYSCO)
• Collaborative Decision Making
• Inter-controller (AMAN-DMAN)
• Cognition in Distributed Teams
• Inter-centre (ACC, TMA)
• Shared Awareness
• Inter-organisational (Civil-Military)
• Design for Coordinative Systems
“..a formalism widely used in computer science to represent process flows in distributed or
3. parallel systems. This language is part of a larger theoretical framework called
quot;coordination mechanics.” Holt (1988)
“..the act of managing interdependencies between activities performed to achieve a goal.”
Malone (1994)
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
2/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
3. SCOPE OF RESEARCH
How does [experience] help controllers address
coordinative performance demands in ATC?
• Resilience Engineering (Hollnagel, 2006) to provide systemic concepts
• CSCW (Carlile, 2002) to provide coordinative work analysis framework
ATM-MET Interaction, Conceptual View (Joyekurun, Wong, & Amaldi, 2008)
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
3/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
4. METHODOLOGY
• 2 Short Field Study using Ethnography
• CRNA/Nord (Athis Mons) & Orly TMA
• 11 working days; 2 controller working shifts
• A-priori framework: Resilience Engineering (ATM-MET Concept)
CRNA/Nord
• Data Collection Methods
• Direct, Overt observations
• Shadow-mode and semi-structured interviews
• Document Analysis
• Qualitative Data Analysis
• Grounded Theory
• Axial coding
• Selective coding
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
4/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
5. RESULTS
• Total of 50 unique cases of systemic disturbances at CRNA/N & Orly
• Total of 34 unique cases of MET disturbances
• “Experience” is the adaptive factor in 65 references across all cases.
70
• What is experience? 60
• Enables coordinative work 50
40
• Facilitates coordinative work 30
• When is it useful? When facing: 20
10
• Low frequency events 0
• Non-proceduralised cases Procedure Deviation Experience
Table 1: Total references across cases of adaptation
• Small time horizon
• How is it used?
• By combining specialist knowledge across knowledge boundaries
• By using a pragmatic mode of coordination
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
5/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
6. RESULTS: Examples
• Enabling Coordinative Work
• Facilitating Coordinative Work
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
6/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
7. RESULTS: Examples
• Low frequency events
• Non-proceduralised events
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
7/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
8. RESULTS: Examples
• Boundary spanning knowledge coordination
• Pragmatic mode
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
8/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
9. CONCLUSION
RQ: How does experience help controllers address
coordinative performance demands in ATC?
By adapting to constraints:-
• Procedures (e.g. Phraseology)
• Low frequency, un-trained events
• Time horizon to goals
• Specialist knowledge boundaries
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
9/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
10. FUTURE WORK
Design Framework for building coordinative artifacts in ATC
• Design Hypothesis - coordinative artifacts needs to:
• a) embed at least the syntactic level knowledge while
allowing,
• b) a modification of semantic level knowledge and,
• c) an augmentation using pragmatic level knowledge
for matching the artifact to the context of use.
• Validation Experiment
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
10/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.
11. REFERENCES
- Carlile, P. (2002). A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development.
Organization Science, 13(4), 442-455
- Hollnagel, E., Woods, D., & Leveson, N. (Eds.). (2006). Resilience Engineering: Concepts and Precepts. England: Ashgate.
- Joyekurun, R., Wong, W., & Amaldi, P. (2008). Responding to Uncertainty on Approach in Hazardous Situations. Paper presented
at the ICRAT 2008: International Conference on Research in Air Transportation, 2008.,
- FASTI. (2007). First ATC Support Tools Implementation (FASTI) - Operational Concept: EUROCONTROL.
- Malone, T., & Crowston, K. (1990). What is Coordination Theory and how can it help Design Cooperative
Work Systems. Paper presented at the Conference on Computer Supported Cooperative Work, Los Angeles.
- Holt, A. W. Diplans: A new language for the study and implementation of coordination. ACM Transactions on Office Information
Systems, 6(2), 109-125, 1988.
Acknowledgement
The controllers, supervisors and management at Athis Mons (CRNA/Nord) as well as Orly Tower have
•
my deepest gratitude for sharing their work with me over the period of the studies.
I also thank the EUROCONTROL Experimental Centre and the French DGAC for working out the
•
administrative procedures for access to the control centres.
This work is supported by the EUROCONTROL Agency under financial line A-B01-C7-120000-61615-
•
INS-0-20-MIPH (Progress monitoring by Mr. Alistair Jackson and Finance tracking by Mr. Marc
Bourgois).
Finally, special thanks to Mr. Franck Ben Abdallah aka. Francky at the CRNA/Nord for facilitating the
•
integration at the centre, and also to doctoral researcher Ella Pinska for introducing me to Francky.
Ronish Joyekurun†‡, William Wong† & Paola Amaldi† 7th EUROCONTROL
11/11
Ronish.Joyekurun.ext@eurocontrol.int; {P.Amaldi-Trillo, W.Wong}@mdx.ac.uk
Innovative Research Workshop & Exhibition
†Interaction Design Centre, Middlesex University, London NW4 4BT, UK.
December 2nd-4th 2008
‡EUROCONTROL Experimental Centre, F-91222 Bretigny Sur Orge, France.