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"H.E- Commercial cooking NC III"
LESSON 1: LEADING
WORKPLACE COMMUNICATION
(LWC
"H.E- Commercial cooking NC III"
1-5 Methods of communication
6-8 Sources of communication
9-12 Communication skills
13-15 Questioning techniques
"H.E- Commercial cooking NC III"
"H.E- Commercial cooking NC III"
"H.E- Commercial cooking NC III"
"H.E- Commercial cooking NC III"
"H.E- Commercial cooking NC III"
GIVE DIFFERENT WORK PLACE
ISSUE
"H.E- Commercial cooking NC III"
1. Role Play Ideas and conflict
2. Handling Challenging
Customers
3. Motivation and Productivity
4. Engaging Regular
Communication
5. Productivity Concerns
"H.E- Commercial cooking NC III"
Methods/techniques of
discussion
"H.E- Commercial cooking NC III"
Resolve Conflicts In The
Workplace With These 12
Techniques
"H.E- Commercial cooking NC III"
1. Forget About Winning Or Being Right
2. Don’t Look For A Person To Blame – Look For A Root
Cause
3. Name Your Emotions Before Meeting.
4. Collaborate With The Other Party On How To Handle
Conflict
5. Meet Face To Face
6. Keep Your Conversation Goal-Oriented
7. Legitimize & Echo Their Feelings Back To Them
8. Never Tell Someone What They Said, How They Felt,
Or What They Did
9. Focus On Behavior, Not Personality
10. Communicate The Takeaways And Apply Learnings
For Next Time
11.Find An Opportunity To Admit You Were Wrong, Or
What You Could Have Done Better
12. Create Space For Conversation And Have Open
Channels To Address Conflict
"H.E- Commercial cooking NC III"

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2. leading workplace communication (lwc) commercial cooking

  • 1. "H.E- Commercial cooking NC III" LESSON 1: LEADING WORKPLACE COMMUNICATION (LWC
  • 2. "H.E- Commercial cooking NC III" 1-5 Methods of communication 6-8 Sources of communication 9-12 Communication skills 13-15 Questioning techniques
  • 7. "H.E- Commercial cooking NC III" GIVE DIFFERENT WORK PLACE ISSUE
  • 8. "H.E- Commercial cooking NC III" 1. Role Play Ideas and conflict 2. Handling Challenging Customers 3. Motivation and Productivity 4. Engaging Regular Communication 5. Productivity Concerns
  • 9. "H.E- Commercial cooking NC III" Methods/techniques of discussion
  • 10. "H.E- Commercial cooking NC III" Resolve Conflicts In The Workplace With These 12 Techniques
  • 11. "H.E- Commercial cooking NC III" 1. Forget About Winning Or Being Right 2. Don’t Look For A Person To Blame – Look For A Root Cause 3. Name Your Emotions Before Meeting. 4. Collaborate With The Other Party On How To Handle Conflict 5. Meet Face To Face 6. Keep Your Conversation Goal-Oriented 7. Legitimize & Echo Their Feelings Back To Them 8. Never Tell Someone What They Said, How They Felt, Or What They Did 9. Focus On Behavior, Not Personality 10. Communicate The Takeaways And Apply Learnings For Next Time 11.Find An Opportunity To Admit You Were Wrong, Or What You Could Have Done Better 12. Create Space For Conversation And Have Open Channels To Address Conflict