This job description is for a Microscopy Application Specialist position in Shanghai, China. The specialist will provide technical support, training, and sales assistance for an international photonics technologies company with over 20,000 product offerings. Responsibilities include conducting product demonstrations, installing and repairing equipment, authoring technical documentation, and assisting sales with understanding customer applications and needs. The ideal candidate has a master's degree in engineering or science, hands-on experience using optical imaging equipment, and can communicate effectively with customers and internally. Compensation will be based on performance and market rates.

1. JOB DESCRIPTION
Position: Microscopy Application Specialist
Report to: Sales Manager
Location: Putuo, Shanghai
Our client US Based MNC is a broad based photonics technologies company. Founded in 1989, product
offerings now exceed 20,000 items. An international company with approximately 1,100 employees, it has
manufacturing and sales offices in the United States, Canada, United Kingdom, Germany, France,
Sweden, Japan, China and Brazil. Its product portfolio covers an extensive array of products ranging from
simple optical and mechanical components to integrated test and measurement systems. As photonic
devices push into new markets, plan is to enter early with support equipment and services that are
required to ensure the ultimate success of our customers.
JOB RESPONSIBILITIES
 Application Service:
o Conduct demonstrations on specified equipment and provide technical expertise in
pre-sales activities
o Provides on-site instrument installation, maintenance and repair of hardware and
software, including customer sites, tradeshows, and courses
o Provide training on Company’s imaging products, and on techniques related to
customer’s application.
o Work with sales to understand competing solutions in the market, and
advantages/disadvantages of each
o Author SOP and generate application specific technical content for use by sales and
marketing (Application notes and tech briefs in chinese version) as requested.
 Sales Support
o Gives market feedback and participates in the development of the next product
generation
o Assist sales in understanding the customer’s specific needs and application.
o Give product speech in seminar/academic meeting/tradeshow/customer meeting.
o Prepare comparative analysis document with competitive product and gather product
relevant reference articles/thesis/nice result pictures to help product prove.
In addition to the essential functions and duties listed above, all positions are also responsible for:
 Meeting company standards pertaining to quantity and quality of work performed on an
ongoing basis, performing all work related tasks in a manner that is in compliance with all
Company policies and procedures.
 Adhering to Company policies, procedures, and directives regarding standards of workplace
behavior in completing job duties and assignments.
The Company retains the right to change or assign other duties to this position.

2. JOB REQUIREMENTS
1. Hands-on experience using, demonstrating, aligning, maintaining and servicing optical
imaging equipment and optical systems
2. Master or above in Engineering Technology, EE, Biomedical Science, Physics
3. Combined background in optics and life science preferred.
4. Ability to think and execute tasks independently
5. Is able to listen actively, to communicate clearly, to cope with conflicts and to initiate
solutions
6. Is able to initiate communication, to summarize results, to drive processes
7. Lives by the Company philosophy of being the most appreciated problem solver for the
customer’s application, i.e. they understand the application, are involved with technical
support of the product lines for help, assess the return on invest of customer specific
activities, react quickly and keep promises
Compensation and Benefits
薪酬福利
Base salary based on his/her role, individual performance and competencies, as well as market
competitiveness