1. 1Rapid Problem Solving, Insights and Support in remote deep dive sessions
LEVERAGING SERVICES
TO WIN IN INDUSTRIAL MARKETS
Rapid problem solving, insights and support for Service Leaders
by Service Leaders – in remote deep dive sessions

2. 2Rapid Problem Solving, Insights and Support in remote deep dive sessions
When you need it, we help you
find answers and solve problems
Are we grasping the
service opportunity?
What do we need to
change? Investment?
How to organise to avoid
tensions with product
units? Should our service
strategy be independent
of product units?
What’s the strategy of our
competitors? Are they
performing better than us?
How do their offerings
compare to ours
Why aren’t our advanced
service offerings gaining
tractions? Are we
misreading customers?
What’s driving buyer
demand?
How to support our
products globally
without enough critical
mass in many markets?
How to expand our
service network? How
to deal with local low
cost competitors
How to get channel
partners to collaborate
for better sales success
with major accounts?
What’s the best way to
integrate channel
partners into digitized
service offerings?
How to best organize
global multi-level
product support? Should
field service mngt be
centralized or
decentralized? Should
we use field service as a
sales channel?
Right pricing service
contracts for market
penetration? Right pricing
spare parts? Should we be
selling spare parts or spare
parts services? How to
deal with third party
competitors?
How to price to reflect risk? Can
we price to reflect value in
competitive situations?
What are our strategic options for
IoT based service platforms? What
capabilities do we need? Where do
we find the people? How can we
train our organization? How do we
integrate into our current offerings?
What are the critical touch-points
in customer journeys for advanced
services?
How can we make our proposal
more competitive and overcome
buyer’s resistance?
With new business models, how will
our cost structures and risks change?
What people do we need? What’s the
best way to find them?
How do we manage
the transition?

3. 3Rapid Problem Solving, Insights and Support in remote deep dive sessions
Get things done when you don’t
have the resources or skills
Generate business
plans for investments;
Analyse pros and cons;
Risk assessments;
Create investment
narrative and
justification
Scout market for
acquisition candidates;
Assessments and
evaluations
Support Due Dilligence in
acquisition processes:
Strategic, operationa,
technical and financial
assessments; Risk
appraisals, quantification
Competitive analysis by service
business line in local, regional
and global markets; Understand
and evaluate market potential
Propose how to enter a
new market (rough,
detailed)
Develop installed base
maps and assess revenue
potential (short term,
long term)
Develop detailed
customer profiles, buyer
behaviour, sales potential
and customer
shares
Competitive
benchmarking studies
(limited, expanded)
Develop and implement spare
parts pricing models and
methods. Eg ABC analysis
Facilitate change management, strategy
and transformation work- shops;
Coaching teams to business objectives;
Training development
Develop, configure service
metrics, KPIs and services
management accounting
framework
Business Intelligence
and Analysis (Newsletter):
Competitive; technology;
Customers; Regulations
With new business models, how will
our cost structures and risks change?
What people do we need? What’s the
best way to find them?
How do we manage the
transition?
Support design of new
offerings
(Design Thinking)
Support development of large
bids, projects or contracts:
• Opportunity development
• Bid strategy
• Configure, Price, Quote
• Contract development and
risk assessment
• Negotiations

4. 4Rapid Problem Solving, Insights and Support in remote deep dive sessions
How ON-Demand works
Purchase
ON-Demand
Interact with
experts
Resolution
and Report
Review
Value
Track
activity
Challenge
Insights & Solutions
Easy to access
Fast response
Value for money
Hi control
Low risk

5. 5Rapid Problem Solving, Insights and Support in remote deep dive sessions
Outside-In Insights…
…New perspectives
Flexible capacity…
...Fast answers
Validate thinking...
…Confident in results
Solve problems…
…More productive
Contain costs…
…Reduce your risks
Define your needs…
…Be in charge
WIN with

6. 6Rapid Problem Solving, Insights and Support in remote deep dive sessions
Integrate into you
every day workflow
“An outside-In perspective by an Si2 Expert allowed me to see for myself how my parts revenue growth and profitability problem was
really due to a poor internal transfer pricing policy. This enabled my to quickly take action and to contribute to the 5% revenue
increase I needed to make my plan this year ”
Business Development Manager – National Service Division, Global Industrial OEM
“With support from Si2 On-Demand, we were able to deliver an investment proposal and business plan in a third of the time and a fraction of the
effort it would have taken us to do internally. This was only possible because the Si2 Expert understood our business, was very experienced and so
was able to articulate our ideas accurately. Si2 On-Demand helped us deliver a more compelling argument at a fraction of the real cost!”
Innovation Manager – Payment Services Provider
“By gaining new perspectives from Si2 Experts having a 1 on 1 with another Si2 client with similar challenges, I realised I had to change
the scope of my business in order to have a viable future. I was able to push my organisation and now we are developing support for a
completely new product line which could develop in excess of $10million/year
Regional Service Director – Global Automation OEM
“In almost real time, I was able to quickly gain information and insight about how to tackle a new market opportunity. No need to waste
time or create a big project”
Regional Vice President – Global Maintenance Solutions provider
“We used Si2 On-Demand to brainstorm bid strategy on a major contract opportunity, develop a comprehensive customer profile and
robust sales arguments. We were shortlisted and the Si2 Expert supported the negotiations and contract development process and
helped us understand and remedy risks. We closed on the deal with much more confidence”
Global Business Unit Manager – Major Engineering Services Provider

7. 7Rapid Problem Solving, Insights and Support in remote deep dive sessions
On-Demand Advisory
Leverage Deep Smarts
Get new ideas
Validate your thinking
Spar and Learn
Solve Problems
Typically 1-2hrs remote
sessions
On-Demand Support
Extended Workbench
when you don’t have
 Resources
 Time or
 Knowhow
to do in-house.
Insight Platform
Virtual ecosystem of
 Practitioners
 Consultants
 Experts, and a
 Library of resources
We are building the strongest Expert resource in the market today!
A fresh new approach to
unlocking management
insight

8. 8Rapid Problem Solving, Insights and Support in remote deep dive sessions
Contain your Costs
Access Deep Smarts know-how and
expertise: As you need it, when you
need it and just as much as you need –
from anywhere in the world
Reduce your need for expensive
consulting projects and additional in-
house resources, while levelling the
playing field or getting ahead of your
competitors. Grasp opportunities and
generate new business faster. And
don’t forget: We’re a variable cost
resource
You’re in Charge
Think of us as your resource:
responsive, fast, highly experienced,
knowledgeable, and very productive
With Si2 ON-Demand you’re in charge
of finding your own solutions – We
help exactly as much as you need, not
more or less
Work Productively
Work more productively with a nudge
from us in the right direction. Let us
help you understand the problem and
formulate a solution – don’t reinvent
the wheel and avoid mistakes others
have made
Get new insights and analysis that are
hard to find about customers, services,
products, markets or technologies in
any geography. Develop new business,
sales and service channels and find
potential partners
Validate Thinking
Validate your information and ideas
through Outside-In perspectives:
Better understand new opportunities
and threats; Develop strategies,
business models or new offerings.
Think through new organisational
designs, decide on a path to service
transformation or how to go about
digitizing and marketing your offerings
and solutions
New Insights
“ON-Demand”
Advisory Benefits
Part of your Team
Think of us as an additional cost
effective resource for your team, even
as part of your team, but only when
you need us
Deep Smarts Know-How

9. 9Rapid Problem Solving, Insights and Support in remote deep dive sessions
• Draft a business plan
• Develop arguments for an investment decision
• Monitor and report on competitive moves
• Market and customer research
• Market segmentation and price analysis
• Evaluate customer buying behaviors
Virtual extended workbench for business development and other activities - that you need to get done, but
don‘t have time, resources or knowhow to do in-house
Responsive and Fast
Get the work done as you need it,
when you need it: High
responsiveness, rapid turn-around and
premium quality. Our experienced
analysts speak your language and
understand your business
Think of us as an additional flexible and
very productive resource for your team.
We are there when you need us: We
can rapidly scale and multi-task and
we‘re gone when you don‘t.
Fixed pricing
Fixed pricing (as much as possible):
and we guarantee the quality of our
work
Flexible
“ON-Demand”
Support Benefits
• Help validate or test new offerings
• Support in commercial or technical due dilligence
• Help design a complex bid
• Risk assessments
• Evaluate impact of new regulations
• Identify potential partners or acquisition candidates

10. 10Rapid Problem Solving, Insights and Support in remote deep dive sessions
Trial
(free)
Light Team Enterprise
Dedicated Advisor ✔ ✔ ✔ ✔
ON Demand Advisory & Support
2
credits
10
credits
75
credits
150
credits
Access Analyst & Research Resources
✔ ✔ ✔ ✔
Number of Users 1 Unlimited Unlimited Unlimited
Pricing Call for pricing
Advisory:1 credit = 1 hour
Support: Fixed credits per assignment type
Credits valid for 12 months
Options

11. 11Rapid Problem Solving, Insights and Support in remote deep dive sessions
To experience the impact of ON-Demand, sign-up for a
free trial at info@si2partners.com
Grasp the opportunity to
make better decisions
Try out for free
Determine value
Integrate into every
day work

12. 12Rapid Problem Solving, Insights and Support in remote deep dive sessions
Contact
+44 208 144 6452
+352 621 215 856
+49 176 30739481
+1 26 7334 0135
Phone
UK
Luxembourg
Germany
US
Locations
info@Si2partners.com
www.si2partners.com
Contact