160419 - Coaching Why v0.01 MJ

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This document discusses the importance of having a business coach to help guide a company's vision, product changes, strategic goals and overall business strategy. A business coach can help develop and implement an effective programme to drive the changes needed for a company to achieve its goals and strategy.

Vision
Product
Change
Programme
Goals
Strategy
Business
Coach
Why you need a Business Coach

Slides originally presented at Learning Technologies Exhibition 2011 However many customers you have it's vitally important to ensure your customer service and sales advisors are engaged with their work. When you have ten million it's essential. Sky's onboarding portal - designed with Brightwave - is an award-winning learning solution which has saved the broadcaster significant annual induction costs, accelerated time-to-competence and increased sales force effectiveness. This presentation will feature two best practice case studies (Sky Broadband and Talk and the award-winning Get Up To Speed*). Speakers:- Charles Gould, Managing Director, Brightwave Stuart Coyle, Curriculum Design Manager, Sky

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