Nina B. Donnelly has over 15 years of experience in management, business process analysis, and process improvement. She has held positions as an interim Chief Operations Officer, Director of Performance Excellence, and Six Sigma Black Belt. Donnelly has extensive experience leading Kaizen events and implementing Lean Six Sigma and process improvement methodologies to improve efficiency and reduce costs for organizations. She holds a Master's in Business Administration and is a certified Lean Six Sigma Black Belt.

1. Nina B. Donnelly, MBA SSBB
ninadmba@cox.net
910-818-3872
Experienced Manager/Business Process Analyst,
Director, Performance Excellence
Two-time small business start-up/owner. Ambitious, savvy business
professional with solid and progressive experience managing projects from
inception through completion. Outstanding results implementing process
improvement initiatives. Astute business strategist with DMAIC and
KAIZEN events under her belt. Regarded for the ability to build and
successfully motivate cross-functional teams. Outside the box thinker who
builds creative solutions to tough problems.
Works incredibly well under pressure to manage and meet multiple
deadlines. Boundless energy!
Additional strengths include:
 Kaizen Event Facilitation
 5S Streamlined Workspaces
 Restructuring & Integration
 LEAN CPI
 Loss Prevention
 Project Management
 Motivated Motivator
 Creative Strategist
 Business creator
 Process Improvement
Professional Experience
Orderly Konduct, LLC
Owner/Operator
• Conducted major process analysis for regional hotels in a world-
wide hotel chain. Used Kaizen, LEAN and Six Sigma techniques to
improve efficiency.

2. • Used extensive management experience to review field personnel
and recommended changes with immediate positive results.
• Conducted organizational analysis and executed physical
improvement protocols on over 100 clients.
• Established self-derived, extensive organizational analysis checklists.
• Company won Angie’s List Super Service Award 2014 for
demonstrating outstanding service in the field of Professional
Organizing.
• Assisted in hundreds of projects, demonstrating leadership of teams,
management of projects from inception to completion and a stellar
record for success.
Fayetteville/Cumberland County Chamber of Commerce
Interim Chief Operations Officer/Six Sigma Black Belt
• Transformed existing positions, using Kaizen, Six Sigma and Business
Feng-Shui to help increase efficiency, intensify energy levels and
deepen the overall understanding of the individual position as it
relates to global mission.
• Championed Resident Black Belt program, effectively changing
business models across the city of Fayetteville, NC.
• Coached several multi-million dollar companies’ CEOs to establish
new standards of practice. Created initiatives that drove sustainable
improvement throughout the business. Ran Kaizen events, DMAIC
methodologies.
• Created new energy and excitement for efficiency programs, by
creating new efficiency incentives.
• Created formal job descriptions and a Continuity Manual for each
position, followed by retraining the entire staff to maximize and
streamline operations. This effort alone yielded a savings of over
100,000.00 per year in annual salary costs.
• Created new workspace environments in each office to help

3. standardize operations (5S). Physical rearrangement of entire office
space to amplify the efficiency of each worker and workstation.
93rd Air Ground Operations Wing, Moody AFB, GA
Six Sigma Black Belt
• Key participant and facilitator in 93rd AGOW n of RIA (Kaizen) event.
• DMAIC methodology was applied as well as Kaizen techniques to
create a new mission support vector, designed to save USAF millions
of dollars in manpower and travel expenses, in addition to improving
morale.
• Recommended multi-million dollar change adjustment, changing
the way the USAF utilized travel funds for geographically separated
units (USAF personnel stationed on sister service bases/posts)
Strand Development
Director/Program Developer
• Fully responsible for achieving a high level of product satisfaction by
interacting with existing/prospective customers, and distributors on
a regular basis and implementing change management strategies.
• Strong business acumen drove revenue growth by 30% in less than 1
year
• Participated in annual and out-year division-level strategic planning
initiatives.
• Served as a liaison with the Executive Management team on sales
progress.
• Played a key role in developing and implementing sales and
marketing plans as well as business strategies; encompassed market
research, pricing, margin generation, and contract negotiation.
• Spearheaded business development efforts, expanded customer

4. base.
• Created & delivered marketing presentations to new/existing clients.
• Formulated annual sales forecasts and expense budgets.
Hilton Hotels
Operations Manager (GM)
• Provided leadership and direction to all operational, financial, and
administrative personnel matters within a multimillion-dollar hotel.
• Key player in managing significant renovation project and efforts to
re-open a large scale hotel - boosted revenue potential by 70%.
• Analyzed business processes and formulated new game plan for a
large scale hotel, enhanced quality assurance standards, increased
customer satisfaction by 40%, and improved operational efficiency.
• Prepared accurate & reliable financial reports that aided in decision-
making.
Additional Experience
Property Manager/Project Manager –First West Properties Corporation
Project Manager – All American Properties
Owner/Proprietor – Solitary Consignments (Upscale Consignment Shop,
est. 2002)
Education
 Master of Business Administration (MBA) Kaplan
o 4.0 GPA
 Bachelor of Science, Criminal Justice Administration Troy

5. University
o Graduated Summa Cum Laude 3.83 GPA
Credentials/Certifications
 CERTIFIED LEAN Six Sigma Black Belt Acuity Institute
 Cost Efficiency Expert Certification
 Conflict Management Expert Certification
Affiliations
Chamber of Commerce,
Fayetteville
Military Affairs Council
Sigma Beta Delta Honor Society
Golden Key Int’l Honor Society
Kaplan University Ambassador
and Leaders Honor Society
Technical Skills
Technically proficient in entire Microsoft Office Suite (Word, Outlook,
Access, Power Point, Excel). Additionally, proficient in Sigma XL, VISIO,
MAC, MINI TAB and a multitude of other programs. Extremely fast learner
and common sense approach to solving problems. Excellent references
available upon request.