Team Up with Clio Connect
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Collaboration is key to success. Learn how to use Clio's secure portal to share bills documents, and secure messages with your clients and co-counsel.
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Team Up with Clio Connect
- 1. Team Up with Clio Connect
- 2. Chelsea Kelch Customer Support Specialist Kevin Needham Sales Development Representative Clio Cloud Conference 2014 #ClioCloud9
- 3. Today’s Topics • What is Clio Connect? • How it will transform your practice? • Sharing Resources with your Client • What’s new? Matter Sharing Clio Documents Clio Cloud Conference 2014 #ClioCloud9
- 4. Evolution of Communication • Smoke Signals & Carrier Pigeons • Telephone & Email • Clio Connect Clio Cloud Conference 2014 #ClioCloud9
- 5. What is Clio Connect? Clio Cloud Conference 2014 #ClioCloud9
- 6. How can Clio Connect transform your practice? Clio Cloud Conference 2014 #ClioCloud9
- 7. That 8 hours a week we were talking about… Clio Cloud Conference 2014 #ClioCloud9
- 8. Save Time • Sharing is easy • Catch up quickly Clio Cloud Conference 2014 #ClioCloud9
- 9. Collaboration Clio Cloud Conference 2014 #ClioCloud9
- 10. Easy Collaboration • Free your inbox • Control over what’s shared • Greater transparency Clio Cloud Conference 2014 #ClioCloud9
- 11. Improved Cash Flow Clio Cloud Conference 2014 #ClioCloud9
- 12. Earn More • Realization rates • Collection period • Free! Clio Cloud Conference 2014 #ClioCloud9
- 13. Security Clio Cloud Conference 2014 #ClioCloud9
- 14. Secure & Encrypted • Secure communication • 256 bit SSL encryption • Model Rules of Professional Conduct Clio Cloud Conference 2014 #ClioCloud9
- 15. Rule 1.3 Diligence: “A Lawyer shall act with reasonable diligence and promptness in representing a client”. Clio Cloud Conference 2014 #ClioCloud9
- 16. Rule 1.4 Communication: ‘Keep your client informed’ Clio Cloud Conference 2014 #ClioCloud9
- 17. Rule 1.6 Confidentiality of Information: “A lawyer shall make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information to the representation of a client.” Clio Cloud Conference 2014 #ClioCloud9
- 18. Clio Connect Sharing Resources with your Client Clio Cloud Conference 2014 #ClioCloud9
- 19. Our Client: Albert Capone Clio Cloud Conference 2014 #ClioCloud9
- 20. Onboarding Albert Capone Clio Cloud Conference 2014 #ClioCloud9
- 21. Sharing Event Clio Cloud Conference 2014 #ClioCloud9
- 22. Clio Cloud Conference 2014 #ClioCloud9
- 23. Sharing Document Clio Cloud Conference 2014 #ClioCloud9
- 24. Clio Cloud Conference 2014 #ClioCloud9
- 25. Sharing Tasks Clio Cloud Conference 2014 #ClioCloud9
- 26. Clio Cloud Conference 2014 #ClioCloud9
- 27. Sending Secure Message Clio Cloud Conference 2014 #ClioCloud9
- 28. Clio Cloud Conference 2014 #ClioCloud9
- 29. Sharing a Bill Clio Cloud Conference 2014 #ClioCloud9
- 30. Clio Cloud Conference 2014 #ClioCloud9
- 31. Online Payments • Law Charge • LawPay • PayPal Clio Cloud Conference 2014 #ClioCloud9
- 32. What has Albert done? Clio Cloud Conference 2014 #ClioCloud9
- 33. Collaborating with Co-Counsel Clio Cloud Conference 2014 #ClioCloud9
- 34. Co-Counsel: Frank Wilson Clio Cloud Conference 2014 #ClioCloud9
- 35. Takeaways Clio Cloud Conference 2014 #ClioCloud9
- 36. Clio Cloud Conference 2014 #ClioCloud9
- 37. Questions? Clio Cloud Conference 2014 #ClioCloud9
- 38. Thank you for attending Clio Conference 2014! Clio Cloud Conference 2014 #ClioCloud9
Editor's Notes
- Who am I? What do I do at Clio? Where can you find me?
- New or experienced user this presentation will benefit you
- Clio Connect is a secure online portal in which you can share resources with your client in an easy in efficient manner –Chelsea Kelch, 2014 Make it become an essential part of your practice as you already have with with your Clio Subscription
- Why you want to use it.
- Efficiency – Sharing a bill via clio connect is sharing in two clicks No downloading, printing and mailing. Clients don’t have to request multiple versions of documents or updates, they have the resources already at their disposal without having to interact with you the attorney directly. Clear Document versioning – clients know which is the most recent version. No hunting in inbox. They can also upload a new version at the same time. Are we going to go into Right Signature? If so I would relate to the rule for client agreement and here. Timeline – Clio’s firm feed gives you a clear indication of how often your client is logging in and when, and what they are accessing which can affect how you follow-up accordingly, usually saving you a ton of time.
- In legal as a profession you have a certain level of responsibility to keep your clients data safe. Some State bars have opinions that a lawyer should consider a message may be intercepted, and are even mandating that communications not be passed via Email
- - Next up we we will be going through a demo of a Clio user onboarding a new Client
- Albert Capone, Al Capones son was recently dismissed from the gang and was seeking revenge, therefore, in an effort to be politically correct sued for wrongful dismissal. Luckily, for Albert, His attorney uses Clio and therefore can use Clio Connect as his secure method for sharing resources.
- One thing you can find in todays takeaways is an onboarding letter that instructs clients on how to accept your invitation to join Clio Connect, and where to find items through the course of the matter. This letter uses generic merge fields that will pull information specific to your Matter and Client into your document. (show it). If you missed the presentation on document automation, come to the smart bar and we can show you how this works. Get support article for document automation in take away
- -Share Initial Consultation -Why would the lawyer be doing this notify client of upcoming events where you can also see their Now that we have … started, lets start sharing! Lets set up a meeting
- Share Admissions Document Where I will want albert to add in his comments and upload a new version
- Set task to get documents together for deposition
- Secure message That I have invited a co-counsel on the case Frank Wilson who will be attending the deposition
- Share with Albert, his first invoice as I have been working on this case for some time now. To do so:
- What does it look like for the client? They are able to see the due date status as it changes Paying a invoice online is easy as it is linked to your Clio account all the client needs to do is type in their information
- -show where that is -talk about the currencies -
- Practice Firm Feed Clio Connect tab New Secure Message How am I able to the see what my Client has been doing in Clio connect? Many ways, through the Matter or Practice firm feed. The Clio Connect tab of a Matter Or a notification in your inbox if a secure message was sent
- We need some further assistance on this case so we need to collaborate with Frank
- Time: -20 Mins we went through an entire case sharing all important information with client Easy Sharing. Quick. Money: Its Free! You already have it with your Clio Subscription Collaboration: Re-shape the way you communicate with clients. Grow your practice by being able to collaborate with other attorneys Security: Bank grade security Follow the module rules