There are often language barriers in international companies when talking to their customers. But also when customers and the company are based in one country. This complicates communications because everybody does not speak a common language. Important information gets lost because of the inability to understand certain resources, such as discussion comments or a research report. The upshot: Collaboration is neither efficient nor readily possible.

1. /// Customer Collaboration Enablement
Challenge / Solutions / KPI
Pokeshot///SMZ
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2. /// Customer Collaboration Enablement
Your Challenge:
There are often language barriers in
international companies when talking to their
customers.
But also when customers and the company are based in one country.
This complicates communications because everybody does not speak a
common language. Important information gets lost because of the
inability to understand certain resources, such as discussion comments
or a research report. The upshot: Collaboration is neither efficient nor
readily possible.
Pokeshot///SMZ
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3. /// Customer Collaboration Enablement
Our Solution:
Companies running Jive in a customer facing environment
with a global reach need an integrated time- and costsaving translation tool.
1 Adds a host of advanced multilingual capabilities to the Jive environment
2 Includes simplifying translation and management of UI text, editing labels and interface elements
directly in the frontend, adding translations for new languages with one click
3 No programming knowledge is needed
4 Ability to translate Jive content into the users preferred language automatically and in real
time, creation of multiple language versions of documents and present the correct version to users
based on their language settings
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4. /// Customer Collaboration Enablement
The Benefits & KPI's:
Our experience in this area allows us to help improve the
following key performance indicators of your organization
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Usage of real time translation
Percentage of documents available in more than one language
Amount of UI customization
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5. /// Customer Collaboration Enablement
Translation Manager:
The Translation Manager powered by Pokeshot///SMZ is a
powerful tool and unifies all functionalities needed for
translation and language support in Jive.
Users are presented with the right version of a document
based on their language settings, plus you’re able to
provide your users with a translation service that translates
all texts in Jive into the desired language within seconds.
What’s more, the add-on simplifies the creation of
multilingual documents using automated translations or
even displays content in the desired language on the fly.
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6. /// Thank you
If you have any questions don’t hesitate contacting us.
Learn more at www.pokeshot-smz.com
Contact us at sales@pokeshot-smz.com
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