120901 individial assigment on reporting system por narith
1. BUILD BRIGHT UNIVERSITY
Stung Treng Campus, Cambodia
MBA Program, Promotion I
MVi Reporting System
January to July 2012
Lectured by Pro Siv Vutthy
Prepared by Por Narith, Student, STG BBU MBA
2. Contents
1. Rational of Study
2. Team Formulation
3. Team’s Objectives
4. Current Operation
5. Performance Measurement
6. Data Collection and Analysis, Interpretation
7. Recommendation for improvement
3. 1. Rational of Study
Reporting system play roles to ensure the project result
orientation.
The trend of development in Cambodia has changed as
some of these have flowed to other countries which were
poorer than Cambodia.
With the limit fund for development, plenty of development
organisations in different countries have competed for fund to
develop in their countries.
To be eligible for fund, all organisations have oriented the
work quality results through many ways including reporting
system.
4. 1. Rational of Study (Con’t)
The reporting system helps staff including management
level to manage their organisation better.
The system is delivered through two main results.
– Firstly, the system needs to provide the essential
functionality to enable staff to easily and effectively
perform their duties.
– The second is to provide access to meaningful reports to
make better organisation decisions.
5. 1. Rational of Study (Con’t)
With its main contribution in improving work quality in
particular staff performance; the reporting system is
prioritised to study. The topic is selected as the process as
below:
With three-year experiences with My Village Organisation in the
position of Programme Manager, my roles and responsibilities
focus on development management including policies, guideline
including reporting system guideline.
I have discussed with MVi staff in some level to discuss some topics
for the assignments and prioritise them. The results of the
discussion are that the reporting system is prioritised by staff for
study.
The secondary documents were reviewed and reflected with the real
practices of staff in their work.
6. 2. Team Formulation
a. Building team
Firstly, I have identified the staff members who are more
involved with reports in particular editing report.
Then I have discussed with them the importance of study
and my interested in the topics of reporting system for them.
With their available time, they volunteered to be members
of team to study the reporting system.
We, team members, defined objective of study and the roles
and responsibilities of the team were defined as mentioned in
section 4.
The methodologies of the study were discussed as
mentioned in section 5.
7. 2. Team Formulation (Con’t)
b. Performing
The team members have performed their roles and responsibilities
above.
Their roles and responsibilities are mentioned in the section 3.
Their roles and responsibilities were framed from preparation, data
collection, data analysis, study report writing, reflection and reflection.
c. Reflection and Evaluation
The gathered data was reflected and reviewed to make sure that the
data is accurate. This was coordinated by Provincial Programme
Coordinate and Programme Managers.
8. 2. Team Formulation (Con’t)
The team members are responsible for different section in
the study. The team designated consists of four members
to study the process including
Mr. Por Narith, Programme Manager
Mr. My Baing, Stung Treng Programme Coordinator
Mr. Kung Am, Mondulkiri Programme Coordinator
Mr. Hok Sav, Kratie Senior Programme Officer
The four staff members above have played main roles to
coordinate team in program units in Stung Treng,
Mondulkiri and Kratie provinces and they were also more
involved with reporting in particular editing report and
writing report with result orientation.
9. 3. Team’s Objectives
• The objectives of the team were defined as below
• Discuss the study objectives.
• Discuss the roles and responsibilities of team.
• Discuss the study methodologies.
• Discuss and develop the schedule.
• Develop study materials including questionnaires.
• Test questionnaires.
• Review questionnaires.
• Coordinate the questionnaires for staff.
• Collect information from staff.
• Review the information in questionnaires to make sure that it
accurate.
• Entry data in Excel.
• Review the data.
• Analyse data.
• Write study report.
10. 4. Current Operation
With the study of the team designated above, we have
designed the structures for the reporting system in the
organisation as below:
Report System Structure
Please link to Report System Structure
Types of Reports and Responsibilities
Please link to Types of Report and Responsibilities
11. 5. Performance Measurement
The indicators of qualities used to identify the appropriate
performance measure included
Time Measurement
Quality and Satisfaction Measurement
Profiling
Economic Measurement
12. 5. Performance Measurement (Con’t)
The questions of performance indicators are detailed below.
The questionnaires were developed by the study team with
consultation with some staff.
Then the questionnaires were tested with some staff to make sure that
all the questions were applicable.
The questions were sent to provincial programme coordinators for
coordinating with team to complete the questionnaires.
After completion, the questionnaires were collected by provincial
programme coordinators and sent back study team.
The information provided by staff was reviewed by study team.
Unclear information was clarified with team on the phones because
they were far from us. The final information was entered in excel and
imported to SPSS for analysis and interpretation as the draft report.
The draft study finding report was verified with team through sending
via mail. The draft report was finalised and this was distributed for
team. The recommendation from the report finding was discussed to
take action to improve in next time.
13. 5. Performance Measurement (Con’t)
The information was gathered from all level of staff
including
Field staff
Project supervisors
Technical working team
Indigenous people advisory groups
Management team
The questionnaires for data collection
Please links to questionnaires
14. 6. Data Collection and Analysis,
Interpretation
Time Measurement
Please link to Time Management
Quality and Satisfaction Measurement
Please link to Quality and Satisfaction Measurement
Profiling
Please link to Profiling Measurement
Economic Measurement
Please link to Economic Measurement
15. 7. Recommendation for improvement
To improve the process, I would provide recommendations
as the following:
Review the forms of reports in order that they could not
take more time for that.
Review existing report system through consultation with
staff with all level.
Conduct orientation on reviewed report format
guideline for staff in order that they could process
correctly and smoothly to reduce their rework and
maximize the economic effectiveness.