The document discusses do-it-yourself cloud databases and provides an example case study of Good Shepherd Catholic Church. The presentation covers what cloud databases are good for, top providers and pricing, and a demonstration. The case study details how Good Shepherd faced challenges from a high workload, lack of a single customer record source, and multiple applications. They implemented a cloud database using methodologies and metrics to solve these problems, which improved their ability to provide service excellence. Going forward, they see opportunities to further streamline processes and apply the solution to other problem areas.

1. Do It Yourself Cloud Databases
Is it Really Possible?
(Hint: Yes)
Presentation by Eric Segal, Founder of the Data Collaborative, Boston MA
(Eric@DataCollaborative.com)
And
Mona Peglow, Director of Development, Good Shepherd Catholic Church,
Alexandria, VA (Mona@GS-CC.org)
1. Quick Background: Who are Cloud Databases good for, and Who is this Session Designed
for?
2. Quick Intros, and what you would like to get from this session
3. What is a database? What is a cloud database?
4. Providers
5. Case Study: Good Shepherd Catholic Church
6. Demonstration
7. Questions and Answers

2. Consumers Guide to Cloud Databases
& url
profits
Provider
for non-
product
basic
cost for
Monthly
power
zation
Customi
ease
zation -
Customi
Use
Ease of
system
Eco-
Notes
QuickBase, $199 for 5 Very good Excellent Excellent Good Intuit is behind the product
www.quickbase.com users
Salesforce, www. Free for 10 Satisfactory Problematic Satisfactory Excellent Large, stable provider
Salesforce.com and seats for basic for many
http://www.salesforce.co users; users
m/company/foundation/ excellent for
very high-
powered
users
Eunify, www.eunify.net $149 for 5
users
Caspio, $39 for lite;
www.caspio.com $149 for These cells to be filled in prior to the conference!
professional
Zoho Creator, $15 for 3
www.zoho.com/creato users
r
Method, $40/user Excellent Good Very good Integrated with QuickBooks out of the
www.methodintegratio Modest box, built in portal for
n.com customers;(donors or grantors)
Can be slow, especially on secure
pages
TrackVia,
www.trackvia.com

3. Case Study: Good Shepherd Catholic Church
 Three key challenges we faced that caused us to do things more systematically
 Volume of workload (80 processes, open 7-days/week; 13 hours/day; very diverse community -
age, culture, socio-economic) impacting our ability to provide service (we call it pastoral care)
excellence
 No single source of truth (customer master)
 No single application met our parish needs (we had a variety of applications in use)
 Approach to solving the challenges
 methodologies,
 primary metrics,
 tools and datasets
 Results
 How the approached solved the problems
 What we learned
 How sensitive the solutions are to the variables
 Path forward
 There is more capability to make processes more efficient and robust to meet our needs
 There are similar problem areas that to which we can apply this solution
 Application can be utilized by other parishes
 Managing Change
 Governance - Records | Document Management
 Workload shift - changing job responsibilities
 Utilization of staff and volunteers
 Keeping the back-office in synch with web-office
 Workflow Opportunities - applying refinements to our processes