This document discusses cross-disciplinary responses for abused older adults. It outlines the objectives of identifying effective ways to deliver cross-disciplinary services and discuss challenges. It then summarizes a study conducted by the BC Centre for Elder Advocacy and Support on their Elder Law Clinic, finding that while 50% of calls were in the clinic's priority areas, some clients were referred for legal issues but did not require legal assistance. The document advocates for cross-disciplinary collaboration to best address older adults' complex needs.
Employment Practices Liability Insurance (EPLI) and Workers CompensationTom Daly
Please join us for a discussion with Cleve Daigle, Vice President of Hartwig Moss Insurance Agency (HMIA). Below are some of the topics Cleve will be discussing.
Employment Practices Liability Insurance (EPLI):
- What types of employee-related lawsuits are covered?
- Facts about Employment Practices Lawsuits
- Best Defenses against Employment Practices Lawsuits
Worker's Compensation Insurance:
- History of Worker’s Compensation Insurance
- 4 Types of Benefits Provided by Worker’s Comp Insurance
- Employers Liability Coverage
- What’s Best for Business Owners - Worker’s Comp or Medical Insurance?
- Best Defenses against Employment Practices Lawsuits
Summary of merging ow and odsp and option paper feb 6 2012Bob Vansickle
This is a summary of the third webinar discussing merging OW and ODSP and the Option Paper offered by the Income Security Advocacy Centre and Know Your Legal Rights. We would like to thank Gord Ryall from our Board for preparing this quick summary.
The Ontario Disability Employment Network
Employment Practices Liability Insurance (EPLI) and Workers CompensationTom Daly
Please join us for a discussion with Cleve Daigle, Vice President of Hartwig Moss Insurance Agency (HMIA). Below are some of the topics Cleve will be discussing.
Employment Practices Liability Insurance (EPLI):
- What types of employee-related lawsuits are covered?
- Facts about Employment Practices Lawsuits
- Best Defenses against Employment Practices Lawsuits
Worker's Compensation Insurance:
- History of Worker’s Compensation Insurance
- 4 Types of Benefits Provided by Worker’s Comp Insurance
- Employers Liability Coverage
- What’s Best for Business Owners - Worker’s Comp or Medical Insurance?
- Best Defenses against Employment Practices Lawsuits
Summary of merging ow and odsp and option paper feb 6 2012Bob Vansickle
This is a summary of the third webinar discussing merging OW and ODSP and the Option Paper offered by the Income Security Advocacy Centre and Know Your Legal Rights. We would like to thank Gord Ryall from our Board for preparing this quick summary.
The Ontario Disability Employment Network
As the economy recovers and new legislation is passed, the liabilities faced by CEOs are constantly changing. Pivotal is here to keep you informed of these liabilites from the HR perspective. We'll cover topics such as:
* Financial Reporting
* Health & Safety
* Human Rights
* Employment Standards
Japanese system of dispute resolution from 2006 national surveyShiro Kashimura
After a brief introduction of the sociological perspective toward the phenomena of law, the presentation discusses some results of the national survey regarding trouble-experience and advice seeking in Japanese society, which was conducted in 2006. To better explain the observed varieties of remedy-seeking actions of individuals in terms of the problems in their lives, two models - Legalistic and Alternative - are considered. The slide was presented as a lecture in the series of 2014 Kobe University's Summer School of Asian Law and Dispute Management.
Is your Talent Acquisition process fully compliant with the law? Covering the recruiting and hiring process chronologically, the experts at Newton and EBI address everything from the point of creating and posting a job, to attaining candidate authorization and running background checks. Eligible for SHRM and HRCI credits.
“The Ethical Side Of The Mortgage Crisis” and how Credit Rating Agencies are deeply involved in the creation and magnification of the Crisis back in 2008-2009, but from an ethical perspective with some comments on it.
House Bill no. 136, filed in January 2013, is a petition to increase the Commonwealth of Massachusett's compliance with federal law meeting requirements of the Amercians with DisAbilities Act. This written testimony explains that the US Dept. of Labor Office of Federal Contract Compliance Programs announced a Final Rule on August 27, 2013, which made changes to the regs implementing Section 503 of the Rehabilitation Act of 1973. Most important is the establishment of the 7 percent workforce utilization goal for individuals with disabilities (IWD). Massachusetts has an important opportunity at this time to develop into a Model Employer of Individuals with DisAbilities!
Many people have asked me why I chose law. You might wonder why I chose law too. I've now written a dissertation on this particular discipline which might help you understand why the legal profession attracted me the most.
Assignment1 is a total of 6 pages all together!!Part 1Decision.docxrock73
Assignment1 is a total of 6 pages all together!!
Part 1
Decisions regarding the approach for solving ethical dilemmas are influenced by many factors, including personal beliefs, social norms, and regulatory guidelines. However, human services professionals do not contemplate a particular model that guides their decisions or do not necessarily have insight into the factors that guide their decisions, when faced with ethical challenges.
In this assignment, you will analyze four different models of ethical decision making to understand how these models influence professionals, clients, society, and the overall field of human services. You will also see how these models might fit into your personal approach while making decisions regarding human services clients.
Tasks:
Using the Internet, the Argosy University online library resources, and professional literature, research and prepare a 3-page paper to compare the four models. Professional literature may include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, or .gov).
The paper should include the following:
· The factors (personal and societal) according to each model that drive ethical decisions
· The people who are affected by the decision
· The application to present-day human services
· The model you favor and the reasons for selecting this model
In addition, complete a detailed analysis for the deontological and utilitarian ethical orientations. Address the main philosophical differences between the two, considering the factors that influence ethical decisions. Which approach would be most beneficial to your clients? Discuss the rationale for the approach you select.
Part 2
A human services administrator is responsible for overseeing professionals belonging to diverse disciplines who work together in one agency. While the established ethics code for human services workers addresses many of the same standards that are familiar to most helping professionals, each discipline has a few ethics standards that are specific to its respective functions. For example, both psychologists and social workers protect the confidentiality of clients, are expected to be aware of their scope of practice, and have to obtain informed consent from clients before they can provide services; however, there are certain differences in other areas in their respective ethics codes. As an administrator, it is important to be familiar with such similarities as well as differences to ensure that each type of professional is managed within the specific parameters of his or her respective ethics code.
In this assignment, you will compare and contrast standards from the ethics codes of two human services disciplines and compare these with standards from the ethical codes for human services professionals in general.
Tasks:
Select two disciplines (for example, psychology, social work, ...
As the economy recovers and new legislation is passed, the liabilities faced by CEOs are constantly changing. Pivotal is here to keep you informed of these liabilites from the HR perspective. We'll cover topics such as:
* Financial Reporting
* Health & Safety
* Human Rights
* Employment Standards
Japanese system of dispute resolution from 2006 national surveyShiro Kashimura
After a brief introduction of the sociological perspective toward the phenomena of law, the presentation discusses some results of the national survey regarding trouble-experience and advice seeking in Japanese society, which was conducted in 2006. To better explain the observed varieties of remedy-seeking actions of individuals in terms of the problems in their lives, two models - Legalistic and Alternative - are considered. The slide was presented as a lecture in the series of 2014 Kobe University's Summer School of Asian Law and Dispute Management.
Is your Talent Acquisition process fully compliant with the law? Covering the recruiting and hiring process chronologically, the experts at Newton and EBI address everything from the point of creating and posting a job, to attaining candidate authorization and running background checks. Eligible for SHRM and HRCI credits.
“The Ethical Side Of The Mortgage Crisis” and how Credit Rating Agencies are deeply involved in the creation and magnification of the Crisis back in 2008-2009, but from an ethical perspective with some comments on it.
House Bill no. 136, filed in January 2013, is a petition to increase the Commonwealth of Massachusett's compliance with federal law meeting requirements of the Amercians with DisAbilities Act. This written testimony explains that the US Dept. of Labor Office of Federal Contract Compliance Programs announced a Final Rule on August 27, 2013, which made changes to the regs implementing Section 503 of the Rehabilitation Act of 1973. Most important is the establishment of the 7 percent workforce utilization goal for individuals with disabilities (IWD). Massachusetts has an important opportunity at this time to develop into a Model Employer of Individuals with DisAbilities!
Many people have asked me why I chose law. You might wonder why I chose law too. I've now written a dissertation on this particular discipline which might help you understand why the legal profession attracted me the most.
Assignment1 is a total of 6 pages all together!!Part 1Decision.docxrock73
Assignment1 is a total of 6 pages all together!!
Part 1
Decisions regarding the approach for solving ethical dilemmas are influenced by many factors, including personal beliefs, social norms, and regulatory guidelines. However, human services professionals do not contemplate a particular model that guides their decisions or do not necessarily have insight into the factors that guide their decisions, when faced with ethical challenges.
In this assignment, you will analyze four different models of ethical decision making to understand how these models influence professionals, clients, society, and the overall field of human services. You will also see how these models might fit into your personal approach while making decisions regarding human services clients.
Tasks:
Using the Internet, the Argosy University online library resources, and professional literature, research and prepare a 3-page paper to compare the four models. Professional literature may include the Argosy University online library resources, relevant textbooks, peer-reviewed journal articles, and websites created by professional organizations, agencies, or institutions (.edu, .org, or .gov).
The paper should include the following:
· The factors (personal and societal) according to each model that drive ethical decisions
· The people who are affected by the decision
· The application to present-day human services
· The model you favor and the reasons for selecting this model
In addition, complete a detailed analysis for the deontological and utilitarian ethical orientations. Address the main philosophical differences between the two, considering the factors that influence ethical decisions. Which approach would be most beneficial to your clients? Discuss the rationale for the approach you select.
Part 2
A human services administrator is responsible for overseeing professionals belonging to diverse disciplines who work together in one agency. While the established ethics code for human services workers addresses many of the same standards that are familiar to most helping professionals, each discipline has a few ethics standards that are specific to its respective functions. For example, both psychologists and social workers protect the confidentiality of clients, are expected to be aware of their scope of practice, and have to obtain informed consent from clients before they can provide services; however, there are certain differences in other areas in their respective ethics codes. As an administrator, it is important to be familiar with such similarities as well as differences to ensure that each type of professional is managed within the specific parameters of his or her respective ethics code.
In this assignment, you will compare and contrast standards from the ethics codes of two human services disciplines and compare these with standards from the ethical codes for human services professionals in general.
Tasks:
Select two disciplines (for example, psychology, social work, ...
SOCW 6520 WK 6 responses Respond to the blog post of three.docxrronald3
SOCW 6520 WK 6 responses
Respond
to the blog post of three colleagues Has to be responded to separately and different responses in one or more of the following ways:
Name first and references after every person
Respond
to the blog post of three colleagues in one or more of the following ways:
Share an insight from having read your colleague’s posting.
Validate an idea in your colleague’s post with your own experience.
Peer 1: Alicia
Legal Considerations
I think when working in the field, it is important to understand that legalities will affect various areas of social work practice. For example, the legal system may come into play with social workers who are working in areas of “child welfare, domestic violence, crime victim counseling, adult protection, housing, immigrant services, youth services, and public policies” (Birkenmaier & Berg-Weger, 2018). Social workers should also be aware of the workings of the legal system, in order to “communicate and work successfully with judges and attorneys, recognize the rights afforded to clients by law, recognize certain problems of their clients as essentially legal problems or social policy problems, and minimize their legal risk in practice” (Birkenmaier & Berg-Weger, 2018). With my placement, I work with clients who have been involved with the courts whether it be clients who are in recovery, or with parent groups who have been involved in courts due to their children’s issues with truancy, etc. With that being said, I have to be aware of any legalities that may affect any of the clients during times. Some legal considerations I have to consider may come in terms of confidentiality or having consent for services before working with clients. Also, we have a very client-centered approach here at the agency; what the client says or wants is what we work with. I have to remember that and take that into consideration as well.
Potential Challenges
When working with clients, there’s always potential challenges involved when in practice. For one, it is important to consider that confidentiality may have to be broken in some cases. For example, when a client is considered a risk to themselves or someone around them, confidentiality is no longer possible. Also, a challenge can arise when a client is severely in need of services but refuses to sign the consent forms. That puts us in a dilemma because we know the client needs help, but legally we cannot provide them with services unless we have their consent.
References
Birkenmaier, J., & Berg-Weger, M. (2018).
The practicum companion for social work: Integrating class and fieldwork.
New York, NY: Pearson.
Peer 2: Candise
Any legal considerations during your field education experience that you may have had to address or that you might address.
The audio from Laureate Education (2013e) states that much like the code of ethics within social work, laws dictate how social workers conduct services. This pertains.
Overall Comments Overall you made a nice start with your U02a1 .docxjacksnathalie
Overall Comments:
Overall you made a nice start with your U02a1 assignment. Please see my specific feedback below for each objective, and I can be reached at: [email protected] or 813-417-0860 if you have any questions about my comments.
COMPETENCY: Analyze the impact of legal and regulatory issues on staffing management.
CRITERION: Describe the important issues in the case.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Non-Performance
Does not identify the important issues in the case.
Faculty Comments:“
It is important to select a legal case of disparate impact as the focus of your assignment, and it is unclear if the case you selected is this type of case based on the information provided. Please develop your content further to clearly analyze the important issues of this case, and be sure to describe why this is a case of disparate impact.
”
CRITERION: Distinguish the theory of disparate (or adverse) impact from the theory of disparate treatment.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Basic
Partially distinguishes the theory of disparate (or adverse) impact from the theory of disparate treatment.
Faculty Comments:“
You made a nice start with this objective; however, I would like to see your content developed further to clearly distinguish the theory of disparate treatment from disparate or adverse impact, and this is only briefly addressed in your assignment.
”
CRITERION: Analyze the outcome of the case.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Non-Performance
Does not state the outcome of the case.
Faculty Comments:“
It is important to select a legal case of disparate impact as the focus of your assignment, and it is unclear if the case you selected is this type of case based on the information provided. Please develop your content further to clearly analyze the outcome of this case, and be sure to apply disparate impact theory.
”
CRITERION: Analyze the evidence of discriminatory effects.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Non-Performance
Does not describe the evidence of discriminatory effects.
Faculty Comments:“
It is important to select a legal case of disparate impact as the focus of your assignment, and it is unclear if the case you selected is this type of case based on the information provided. Please develop your content further to clearly analyze the evidence of discriminatory effects in this case, and provide specific examples of connections to the rule, policy or process.
”
CRITERION: Describe how the Uniform Guidelines on Employee Selection Procedures help employers avoid issues related to disparate or adverse impact.
DISTINGUISHED
PROFICIENT
BASIC
NON-PERFORMANCE
Non-Performance
Does not identify how the Uniform Guidelines on Employee Selection Procedures help employers avoid issues related to disparate or adverse impact.
Faculty Comments:“
Please develop your content further to address this in your work.
”
COMPETENCY: Communicate in a manner that is scholarly and professional.
CRITERION: Commun.
Chapter 13 Whose responsibility are professional ethics.docxcravennichole326
Chapter 13: Whose responsibility are professional ethics?
Must a SW make an ethical decision all alone?
https://www.youtube.com/watch?v=UeUjAwFI9P0
No! These decisions are just too big to make completely alone!
“Morality is first and foremost a social institution, performing a social role, and only secondarily, if at all, a field for individual self-expression”
W. D. Walsh, philosopher (1969)
Support is always available
Social workers are always responsible for their own ethical decisions
But, she is a participant in a number of networks and social systems that support – or should support – her ethical decision-making
The agency employing her
The service delivery team, unit, or office
The professional association
Resources that support ethical decision-making
Client’s Bill of Rights
Agency Risk Audits
Peer Review and Committees on the Ethics of Social Work Practice
Accountability Systems
Training and Consultation
Agency Appeals Procedures and Ombudsmen
Professional Associations
NASW Professional Complaint Procedures
Client’s Bill of Rights
Brief statements informing people of the type of information they are entitled to know about their situation
Transmitting this information verbally is not enough; this is not considered a Bill of Rights
Bills of Rights must be in writing; it can only be issued by the agency, no the individual SW (unless in private practice)
Often include:
A person should expect to be treated with dignity and respect
He or she will be included in any decision-making practices related to his/her situation
He or she will be informed about available options
He or she has the right to speak to an ombudsman or other person if he or she is dissatisfied with his or her treatment
Agency Risk Audits
Many types of audits are conducted in human service agencies: financial, safety, quality control, utilization review, etc.
An Agency Risk Audit is related to the ethical dimensions of the work being done
Social workers’ knowledge of identified ethics-related risks (complaints or law suits filed against the worker, court cases and updates that are relevant to practice, etc.)
Current agency procedures for handling ethical issues, dilemmas, and decisions
Agency Risk Audits allow an agency to strengthen their own ethical performance while also allowing supervisors and workers to work together to share the burden of ethical decision-making
Strategies to prevent risk or ways to be proactive in ethical decision-making:
Assume a proactive stance by considering the preventive aspects of risk management
Minimize risk through familiarity with policies and procedures so as to minimize risks that occur because of lack of knowledge
Take a comprehensive look at the context and eliminate or reduce risk wherever possible
Stress education in the area of ethics, good practices, transference, and counter-transference
Supervision and consultation should be available
Share the burden of risk by being aware of agency policies and procedures, a ...
Running head LEGAL POLICY AND HUMAN RESOURSE .docxwlynn1
Running head: LEGAL POLICY AND HUMAN RESOURSE 1
LEGAL POLICY AND HUMAN RESOURCE 4
Legal Policy and Human Resource
Student’s Name
Institution Affiliation
Legal Policy and Human Resource
Written presentation
A written presentation in a legal case and a legal concept is more often beneficial regardless of the case may be or whether a court has directed one to file any. Judges barely complain about written presentation so long as the opposing party is given a copy. Written submission entails the identity of the case plus the party which a barrister is writing the presentation for. It should be brief and not repetitive, be rightfully structured according to the nature of a case, e.g., use of appropriate headings and sub-heading, provide tables of content in complex cases. Headings should not be generic but rather useful, be in a logical order for easy decision making. A written presentation should be written early and often. A problem may arise when drafting the presentation and the earlier they are identified, the easier it will be to fix them.
The written presentation should at least be submitted to a judge a day before the hearing. It is better for one to email the presentation to the chamber then file them at the registry. Written submission should contain an opening, legal issues, and closing submissions. After one is done with writing the presentation, he/she should proofread it to collect grammatical errors, spelling mistakes, and poor formatting.
Oral presentation
In oral presentations, the first golden rule is for barristers to know that their first duty is not to their clients but rather to the court. A lawyer must never mislead a court because the court looks upon them for assistance (Mlphurs, 2013). If a court asks a question, the lawyer should answer it; if he or she is unable to answer, he should seek for assistance or take the question on notice. During the hearing, a lawyer should announce his or/her name and the party he appears for transparently. He/she should be prepared with short written notes discussed with any other side beforehand. State matters that are contentious and those that are not, have documents needed ready and copies for the opposing party, bring copies to the court as well and be aware of the power that the court posses to grant the orders your seeking. In the notice of the motion, a lawyer should state the power for relief sought if it is not contained in motion, give copies of any written evidence to the opponents, give summary of the details in the presiding, state what evidence he/she is relying on, The oral presentation should also have an opening submission, evidence, and closing submission. The opening submission should be brief, the evidence should be relevant and finally the closing submission should be referred back to the evidences provided.
Legal terminologies in employmen.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
2. Who is Who
Joan Braun
Maria Denholme
Elm Institute
BC Centre for Elder Advocacy and Support (BC CEAS)
3. Objectives
To identify effective and practical ways of delivering
effective cross disciplinary services for older adults who
have been abused.
To discuss some of the challenges in cross disciplinary
practice.
To discuss “lessons learned” from program evaluation
of cross – disciplinary services in BC and how
recommendations might apply to other cross –
disciplinary settings.
4. Outline
Introduction
Background – Elder Abuse and BC CEAS
Cross –Disciplinary Response & Law and Social Work
BC CEAS study
Three practical strategies
Application to other cross – disciplinary settings
5. Elder Abuse and Neglect
Types of Abuse
Physical
Sexual
Financial
Emotional
Neglect
Self Neglect
6. Elder Abuse
Key factors to consider: Issues of power imbalances;
fear of losing support and care of family and friends
(especially if caregiver)
Abuser is often the family member with the most
common being a spouse or partner, followed by an
adult child
Prevalence 4 – 8%
1 in 12 seniors in BC have experienced financial
abuse (defined as losing more than $20,000).
7. Elder Abuse
Older adults may not recognize they have been abused
and some researchers have compared the dynamic to
“undue influence”.
When it comes to financial exploitation, older adults
often don’t realize they have been manipulated out of
money until after the event; even then they may say
they wanted to give the money to family or friends.
8. Legal Framework
“Vulnerability” is a term that refers to vulnerability to abuse or
harm.
Different jurisdictions have taken different approaches to
protecting vulnerable populations. In the United States, for
example, in many states it is mandatory to report abuse of older
adults and adult protective services must investigate.
In BC there is no mandatory reporting requirements and civil laws
setting out protective measures only apply if the older adult is
unable to seek help and assistance on his own. The general
population is not required to report abuse of older adult.
However, health authorities are required to investigate reports of
abuse of older adults who are not able to seek help and assistance
on their own.
9. Benefits of Cross – Disciplinary Practice
Older adults who have been abused regularly have a complex
myriad of needs. These needs can best be met by service
providers with different areas of expertise and knowledge.
Examples from BC CEAS (scenarios & involvement of different
professions)
If professionals from different backgrounds are involved then it
is best if those professionals work effectively together.
This is true of service delivery in general but particularly true
when it comes to services provided to abused older adults.
11. Cross – Disciplinary Practice
Challenges
- Different professional requirements
- Different values
- Different “language”/ terminology
We will give examples of challenges which may arise
and will use the case study from BC CEAS to give
examples of how these might be addressed
12. Law and Social Work
Why Use Law and Social Work as an Example
Every profession has standards or best practice guidelines.
Sometimes these may be stringent and it is good to be
aware that someone from another profession may be bound
or limited by the requirements of that profession.
A Few Law & Social Work Professional Differences
- Confidentiality
- Who is the client
- Supervision vs. Collaboration
- Conflicts
13. Law and Social Work
Why Use Law and Social Work as an Example
Key difference:
Social workers can provide assistance in a situation and they may
provide help several clients or families involved in the situation
even if some of those individuals have a conflict between each
other.
Lawyers can only be involved where one client “retains” the
lawyer to act on his or her behalf. The lawyer can only act on the
client’s instruction and the lawyer can not represent or help any
one involved in the situation other than his or her client. In very
rare circumstances a lawyer may represent more than one person
but never if there is a conflict between them.
14. Law and Social Work
Why Use Law and Social Work as an Example
Scope of our Workshop
- We are discussing this issue in the context of a situation where the social
worker and the lawyer are both representing the same client and where
there is not a “conflict of interest” (from a legal perspective).
- Due to professional practice standards, a lawyer working at an agency
such as BC CEAS will have a very different relationship with a social
worker employed by CEAS than a social worker who works for the
hospital or government.
- We are using illustrations from professional standards for lawyers/ social
workers in BC Canada. Standards may differ in other jurisdictions.
15. Law and Social Work
On many issues values and principles underlying the
practice of law and social work overlap and may even
be the same. For example, if a lawyer and a social
worker have clients both professionals want the best
result for their clients. However, what each interprets
as the best result may differ (lawyers focusing on legal
result and social workers on broader interests)
However, even where the underlying values are shared,
how those are defined or interpreted may vary.
16. Law and Social Work
EXAMPLE: Autonomy of capable individuals
Social Work: The CASW Code of Ethics:
Value # 1: Social work is founded on a long-standing commitment to respect the
inherent dignity and individual worth of all persons. When required by law to
override a client’s wishes, social workers take care to use the minimum coercion
required.
Principles:
Social workers uphold each person’s right to self-determination,
consistent with that person’s capacity and with the rights of others.
Social workers uphold the right of society to impose limitations on the
self-determination of individuals, when such limitations protect
individuals from self-harm and from harming others.
17. Law and Social Work
Example: Autonomy of capable individuals
Social Work (continued): The CASW Code of Ethics:
- Social workers respect the client’s right to make choices based on
voluntary, informed consent.
- Social workers uphold the right of every person to be free from
violence and threat of violence.
Value # 3: In professional practice, social workers balance individual
needs, and rights and freedoms with collective interests in the service of
humanity.
18. Law and Social Work
Example: Autonomy of capable individuals
Law
Instruction comes from the client. The lawyer has an ethical obligation to
inform the client of the potential consequences of a poor choice but should
not ‘over ride” the client’s wishes to take another course of action. If the
client instructs the lawyer to do something unethical then the lawyer should
simply decline to carry out the unethical act.
If the client is incapable of giving instruction the lawyer still should not over
ride the client’s wishes but instead should withdraw from representing the
client.
19. Law and Social Work
Example: Justice
Social Work
Based on ethical principles. This can be found in social
work practice standards and is a core value.
This also is particularly evidenced in certain social work
methodologies such as anti-oppressive practice.
Justice is balanced between individuals and
communities.
20. Law and Social Work
Example: Justice
Law
Justice and access to justice is a very high value to lawyers.
However, justice is not equated with “fairness” but on what
a person is entitled to at law and access to the legal justice
system. The law can be very “blunt”.
A lawyer is concerned about justice for his or her client. A
lawyer may also be concerned about issues such as access to
justice or justice for oppressed groups through law reform
and other initiatives.
21. BC CEAS Study
BCCEAS undertook a review of the Elder Law Clinic (ELC) in 2011
The purpose was to consider the clinic in the context of the wider
agency, and evaluate whether the elder law clinic was providing
services in its priority areas, their outcomes, and how the clinic was
integrated into the wider agency.
A sample of 20% of the cases registered with the Elder Law clinic and
the advocacy program were selected and reviewed (both legal
programs were considered together as they had significant overlap in
staff and types of clients/calls over the period of the review.
The population from which the sample was drawn was all cases
entered into the electronic case record system in 2010 (in 2009 the
clinic was in its start up phase, so 2010 was first year of full
operation). Key findings and recommendations are below.
22. BC CEAS Study
Finding:
The review revealed that 50% of calls to the legal programs were in the priority areas for the
ELC, but that a proportion of the remaining 50% fell within the priorities of the wider agency.
On some occasions when clients were referred to the clinic because of a legal problem, when it
turned out legal services were not appropriate lawyers spent time providing support and
assistance of a non legal nature that staff in other BC CEAS programs could have provided.
Discussion:
Elders often do not see concerns in light of their legal implications and possible solutions
Elders may not see abuse as abuse and may not identify that they are entitled to legal recourse
Lawyers in the clinic were not always able to identify how to make best use of the skills of staff
in other programs such as social work staff, and, on those occasions, the lawyers spent time on
file work outside the priority areas.
23. BC CEAS Study
Finding:
Only one case in the study sample was taken to a formal tribunal by the ELC
Discussion:
For many of the issues which were brought to the ELC there are no formal tribunals to which
the case can viably be brought
Elders often do not want to pursue a formal legal solution to issues, particularly of abuse and
neglect as the alleged abuser is often a family member or someone else close to them
Some of the cases that were referred out from the ELC may eventually have gone to a formal
tribunal either through private counsel or another agency (with all the attendant difficulties in
service with less continuity of care)
In some cases ELC lawyers provided service that, while it did not go to a formal tribunal was
representational in its character, in some cases it was most effective to have a lawyer perform
this representation, in others a skilled social work advocate would have been just as effective.
24. BC CEAS Study
Finding:
Some cases were not able to be served through the ELC because the call came
from a formal or informal caregiver, or pertained to a client who was not able to
instruct counsel
Discussion:
Elders have formal and informal supports who are willing and able to advocate for
and assist them, but do not have the capacity to instruct counsel
Lawyers are only permitted to accept instruction from the identified client and
then have specific rules about what they can and cannot do, even if instructed by
the client to do so.
Many people who are capable of assistance and advocacy for elders do not feel
equipped to engage in the legal system and legal solutions to concerns.
25. BC CEAS Study
Recommendations
Clarify the roles of the social work advocates, legal advocates, and lawyers with
clear criteria for their interaction and boundaries
Create partnerships with community social work and legal organizations allowing
for increased client recruitment, and increased capacity in the select agencies.
Increase the role of the agency in Public Legal Education and policy development to
ensure that elders have both social and legal recourse in matters that concern
them and their wellbeing.
Expand the service of the agency to include direct assistance to elders, and public
education to all, with regard to advanced planning tools to increase the number of
elders whose needs can be served by the agency and to allow for greater control by
elders of their care and legal decisions.
26. The ED’s Perspective
From the perspective of the executive director – what
improvements could be made?
1) More communication about purpose, goals and
professional responsibilities.
2) More transparency about limitations based on funding
and on professional expectations.
3) Integration of a multi-disciplinary aspect into the service
delivery model.
This will be fleshed out in the three examples that follow:
27. 3 Approaches Cross – Disciplinary Practice
1) LEARN COMMON LANGUAGE & UNDERSTANDING
Professionals from different professions can end up
working at cross purposes by having different
understandings of the goal of the work, the priorities or
the work and how to communicate about the work.
Common language can intentionally be chosen and
models can be employed to foster understanding:
Fordham University Clinic Example.
28. 3 Approaches Cross – Disciplinary Practice
1) LEARN COMMON LANGUAGE & UNDERSTANDING (Cont)
“Social Work Practice and the Law: Becoming a Collaborative and
Competent Practitioner” by Lynn Slater and Karen Finck, 2011 Springer
Based on the author's innovative and nationally recognized prototype
for inter-professional work at Fordham University, this is the only
volume about social work and the legal system that is written from the
social worker's perspective. This book aims to promote the
development of a more strategic relationship with the legal system-a
partnership that can achieve more creative and just solutions to social
problems.
29. 3 Approaches Cross – Disciplinary Practice
2) ASSOCIATE WITH ORGANIZATIONS WORKING IN THE
CROSS – SECTION OF THE TWO PROFESSIONS
Example:
National Organization of
Forensic Social
Work 460th St, St. K
Middletown, CT 06457
30. 3 Approaches Cross – Disciplinary Practice
2) ASSOCIATE WITH ORGANIZATIONS WORKING IN THE
CROSS – SECTION OF THE TWO PROFESSIONS (cont)
Mission Statement: The mission of the National Organization of Forensic Social Work is to
adhere to ethical standards of practice, to advance the field of multidisciplinary forensic
social work through training for our members, to engage in policy and program
development and evaluation, to facilitate expertise related to civil and criminal law and
alternative dispute resolution, and to provide services that improve the effectiveness of
our members and the lives of our clients.
Vision Statement: The National Organization of Forensic Social Work incorporates a
multidisciplinary perspective, among social work and systems of justice, to advocate for
social justice in a global society, including populations historically served by social work,
to improve outcomes for clients and the community based on respect, integrity, and
excellence.
31. 3 Approaches Cross – Disciplinary Practice
3) FAMILIARIZE SELF WITH RESEARCH AT THE CROSS –
SECTION OF THE TWO DISCIPLINES
A research based approach can “normalize” some of
the interesting tension that may exist between desired
outcomes by one profession and another or even
tension within one particular profession.
A research based approach can offer the necessary
support for professionals to ask themselves the
“difficult questions”.
32. 3 Approaches Cross – Disciplinary Practice
3) FAMILIARIZE SELF WITH RESEARCH AT THE CROSS –
SECTION OF THE TWO DISCIPLINES (cont)
Example: Therapeutic Jurisprudence
TJ has been defined as “the study of the law as a therapeutic agent,”66 a new prism through which to study the substance of law, legal
procedures and legal actors.
An assumption in TJ is that client concerns transcend the expertise of any one profession. Therefore, the Implenatation of TJ requires
collaboration between professions [Robert Madden and Ramnie Wayne. Social Work and the Law: A Therapeutic Jurisprudence Model.
Social Work 48 (2003) 338.
TJ explores the therapeutic and countertherapeutic consequences of the law on the individuals involved ... perhaps even the community. TJ
recognizes that the law is a social force with negative and positive emotional consequences for all the people involved in a particular legal
matter. ...It seeks to identify those emotional consequences; assess whether they are therapeutic or countertherapeutic; and then ask
whether the law can be changed in ways that can maximize its therapeutic effects.[ Susan Daicoff, Making law therapeutic for lawyers:
therapeutic jurisprudence, preventive law, and the psychology of lawyers, 5 PSYCHOL., PUB. POL'Y, AND L. 811, 813 (1999)]
TJ found its initial home in mental health law over twenty years ago, but its relevance soon had it being applied in family law,68 elder law,69
and lawyering itself [(Dennis P. Stolle, David B. Wexler, Bruce J. Winick & Edward A. Dauer, Integrating Preventive Law And Therapeutic
Jurisprudence: A Law And Psychology Based Approach To Lawyering, In Practicing Therapeutic Jurisprudence 7-9]
33. 3 Approaches Cross – Disciplinary Practice
3) FAMILIARIZE SELF WITH RESEARCH AT THE CROSS –
SECTION OF THE TWO DISCIPLINES (cont)
Example: Therapeutic Jurisprudence
Lawyers can tend to focus on the legal outcome at the
expense of non measurable impacts on the client’s
emotional state (social workers may sometime focus on well
being at the expense of the legal framework).
Research based models can give a framework for
professionals to take different approaches to doing their
work
34. 3 Approaches Cross – Disciplinary Practice
3) FAMILIARIZE SELF WITH RESEARCH AT THE CROSS –
SECTION OF THE TWO DISCIPLINES (cont)
Example: Therapeutic Jurisprudence
Examples of therapeutic cross – disciplinary practice
from a forensic social work perspective, including elder
specific situations.
35. Application to Other Settings
1) Clear communication about what terminology means
and what the service goals are (they may or may not be
the same across profession).
2) Development of models that bring the best of both
professions to the table in a complimentary way.
3) Transparency about limitations of what can be done by a
particular professional based on professional rules,
values or best practices.
4) Professional development through research and
professional development on issues at the cross section
of the two professions.
37. Organization Contact Information
BC Centre for Elder 1 – 604 – 688 - 1927
Advocacy and Support http://www.bcceas.ca
(BC CEAS)
http://www.elmsbc.ca
Vancouver, BC
604-844-7890
38. Presenter Contact Information
http://www.joanbraun.ca
braun@joanbraun.ca
1-604-780-4870
Maria Denholme, M.S.W. (c)
Social Worker, Vancouver Coastal Health
Maria.Denholme@vch.ca
1-604-983-6020
39. CASE STUDY
Mrs G. contacts an agency you work for. She states that her husband has early onset dementia.
He has become quite violent and she is afraid of him. She does not want to leave their house
in case he damages the house. As well, she is wondering what her responsibilities are to care
for him as she is his only caregiver and he needs help with day to day tasks. She has two grown
children who live far away and only visit occasionally. She also tells you she has lost contact
with her local friends as she has been so busy caring for him.
1) What could your agency do to help and what is your role there (use an example
from the past if not personally involved in service delivery)?
2) What other professionals might be able to help in this situation?
3) What challenges might you face working with service providers from other
professions to assist Mrs. G?
4) What strategies can you use to foster more effective working relationships?
5) What additional information do you need from Mrs G. to effectively help and
how would you get that information?
6) (if time) Discuss strategies you have used in your own work in order to foster
effective cross – disciplinary work.